Quality Assurance Documentation Resume
Tarrytown, NY
SUMMARY:
- Quality Assurance and Regulatory Affairs results - and deadline-driven expert with 14 years of experience managing a combination of systems integrations.
- Quality System and Regulatory Affairs regulations in the pharmaceutical, biotech, and medical device industries, fostering close cooperative relationships with critical business units to ensure global regulatory compliance.
- Accomplishments:Executed successful PQ and data HPQC for BMRAM integration project for TFG
- Led successful execution of $500 Million pharma product launch for Teva API
- Improved and maintained critical communication between Quality, Ops, and Supply Chain
PROFESSIONAL EXPERIENCE
Confidential, Tarrytown, NY
Quality Assurance Documentation
Responsibilities:
- Conduct product quality complaint investigations involving consumer complaints and adverse events for OTC, Medical Device, Cosmetic, and Household products
- Coordinate the documentation related to complaints and adverse events in compliance with cGMPs and associated SOPs
- Work with external partners to facilitate investigations
- Complete trend reports to meet departmental metrics measurements
- Participate in data analysis to identify trends
Confidential ., Woodcliff Lake, NJ
Regulatory Affairs Associate
Responsibilities:
- Evaluated non-conforming product and drove organizational decision on product field actions
- Managed and maintained manual Quality System, Change Control lifecycle, and all aspects of data flow within Non-Steriles Regulatory Affairs (PAS, CBE-30, CBE-0, ARs)
- Discretion of highly sensitive business processes and decisions, supporting Director, Regulatory Affairs, in implementation and maintenance of process improvement initiatives
- Executed periodic audits to high visibility Regulatory spreadsheets for review by and distribution to Executive Management, within required timelines
- Assist with specific CMC project activities including preparation of supplements and Annual Reports for parenteral drugs
- Ensure the Quality (CMC) section of the submission documents is complete and consistent with applicable regulatory guidelines (GDUFA, ICH, SOPs) and requirements
- Assess change controls and collaborate with management to determine the types of Regulatory submissions required such as CBE, CBE-30, annual reportable, etc.
Confidential, Mahwah, NJ
Sr. Quality Engineer
Responsibilities:
- Review reports of customer complaints and assess for MDR/MDV reportability to FDA/Competent Authorities within required timelines
- Submit initial and follow-up regulatory reports to device related Agencies as appropriate
- Interact with device related Agencies on vigilance reports and incidents
- Request information from the field to ensure all pertinent information is acquired to make adequate MDR/MDV decision
- Review medical assessments and manufacturing investigations to include in regulatory reports
- Review and analyze data for trending
Confidential
Quality Reviewer II
Responsibilities:
- Manage approval process for rapid decision making and action
- Perform intake of clinical product complaints from clinical sites
- Review and liaise with Clinical Site personnel all incoming complaint data and investigations
- Escalate all critical complaints
- Perform complaint data trending and analysis
- Collaborate with complaint investigators on clinical complaint investigations revisions/updates
- Oversee maintenance of heavily regulated clinical documentation, per ICH guidelines
- Support investigation and change management quality systems
Confidential, Wayne, NJ
Senior Product Analyst - Complaints Manager
Responsibilities:
- Evaluated potential non-conforming product and drove organizational decision on product field actions
- Managed approval process for rapid decision making and action
- Managed all aspects of Cardiac Surgery medical device complaints, including investigation, responses, root cause analysis, CAPA, and final review/closeout
- Investigation and documentation of field clinical events and follow-through
- Authored and submitted MDRs and MDVs to FDA
- Performed periodic audits on complaint data, per company & regulatory requirements
- Identified and assessed new opportunities for improvements to work processes and practices
- Executed all aspects of complaints metrics - data analysis, organization and presentation
- Managed all complaints-related Quality and Regulatory documentation
Confidential
QA Product Complaints Specialist/TrackWise Administrator
Responsibilities:
- Managed approval process for rapid decision making and action
- Managed all aspects of prescription drug products and medical devices complaints, including investigation, responses, and closeout
- Maintained and updated TrackWise database and hard copy files for tracking
- Collaborated with medical and regulatory professionals to arrange product/batch investigations of adverse events and medical device malfunctions
- Collaborated with Senior Management on revisions of policies and procedures, including Business Continuity Plan, Disaster Recovery, Complaint Audit procedure
- Maintained discretion of highly sensitive business information and confidential materials
- Created process flow maps using Visio to write/revise departmental procedures
- Executed validation protocols for complaints handling database
- Troubleshoot database issues, identify root causes, and implement optimal solutions
- Created and implemented Complaints Audit Plan
- Reviewed manufacturing and packaging investigations of complaints reported
Confidential, W Paterson, NJ
Quality Assurance Specialist II (Purdue Pharma)
Responsibilities:
- Coordinated all facets of Third Party Supplier complaint investigations lifecycles
- TEMPEffected changes to product complaint investigations and Root Cause Analysis in collaboration with Senior Management
- Managed all aspects of Stability Data from Third Party Suppliers
- Executed cGMP documentation control of Third Party Supplier complaint investigations, stability reports, and all paper-based and electronic versions of Annual Product Reviews (APRs) from Third Party Suppliers
Confidential,Ramsey, NJ
Documentation Development Specialist Manager
Responsibilities:
- Manage approval process for rapid decision making and action
- Spearheaded a Documentation Control Department to control all aspects of cGMP documentation, including identifying and developing an action plan to improve paper-based documentation structure
- Interacted with technical personnel to address issues and requirements, i.e. IQ/OQ/PQ documents and validation of equipment, facility commissioning documents, process deviations in manufacturing, internal manufacturing investigations, calibration deviations, cleaning and process validation protocols, and change controls
- Represented Glatt during routine DEA and FDA activities/audits and client audits
- Performed routine audits on manual documentation systems
- Wrote, revised, researched, analyzed and interpreted policies and procedures, including Military Standard Specifications Procedure and Handling FDA Audits, Company Motto, and Company Dress Policy
Confidential, Pearl River, NY
QA Compliance Documentation Specialist
Responsibilities:
- Promoted from Consultant to Permanent Employee in February 2004
- Managed strategic application qualification efforts from project inception through go-live, including test methods, validation protocols, and procedures
- Collaborated with lab experts on SOP revisions
- Directed Quality Compliance inter-departmental meetings utilizing corporate compliance presentations and communicated compliance-related concerns to various Quality departments
- Evaluated Laboratory documents to meet domestic and international requirements
- Audited, maintained, and archived all laboratory and batch record documentation
- Attended internal laboratory supervisors/managers meetings to review documents