SUMMARY:

• Confidential is an experienced quality assurance leader, business analyst, programmer and project consultant wif strong data analysis, test automation, development and team management skills. Experience spans gathering business application requirements, software application development, image/platform data verification, data conversion, database rules validation as well as traditional quality assurance testing.
• Confidential TEMPhas worked in traditional Waterfall and Agile methodologies as well as adopting a logical Data - Flow methodology. Implementing Agile Scrum like daily meetings for interface development and testing TEMPhas improved quality, reduced errors and shortened development time for large Oracle Retail implementations.
• Project management experience wif multi-site QA and development teams
• Onshore and offshore multi-team QA management
• Program management in distributed environments
• Experience implementing software processes and best practices in fast paced environments
• Reduced client implementation and maintenance costs by condensing automated and manual test scripts
• Compressed development cycles needed to implement software applications
• Multiyear experience defining low-level testable business requirement in multiple environments from high-level functional requirements
• Experience providing client guidance in selecting best practice QA strategies in both Agile and waterfall environments
• Responsible for teh design and implementation of next generation data-driven automated test processes utilizing automation tool sets
• Designed automated framework support for all combinations of GUI Actions including data support for parent child relationships for tables and grids
• Failed application recovery to a common starting point
• Developed and implemented standards for reusable engine processes to be used across multiple software environments and hardware platforms
• Authored automated testing articles for Inc. Magazine
• Served as a two-time speaker at teh Mercury Interactive World Wide Conference

PROFESSIONAL EXPERIENCE

Confidential

Management Consultant Test Lead

Responsibilities:

• Responsible for all aspects of testing from planning, estimating, resource planning, hiring, allocating resources on teams, execution and reporting
• Provided mentorship to existing Academy Test resources assigned to teh project
• Developed strategy for test asset development and execution
• Developed a phased delivery and priority approach for each release
• Assembled an Interface “Strike Team” to quickly resolve global interface issues
• Responsible for guiding seven test team leads
• Developed relationships wif business stake holders, Managers and Business Analysis to ensure quality delivery
• Developed standard organization for Quality Center folder structure by release and phase
• Developed and enforced coverage matrix standards in Excel
• Turned over reusable assets (Test Cases, coverage matrixes and data to Business Analysis
• Responsible for integrating Business users into End-2-End test phase
• Provided guidance and QC training to business user community for UAT
• Reported daily progress to Project Management team

Confidential

Responsibilities:

• Developed detailed business analysis strategy for teh migration of all patient and historic record data
• Existing Master Patient Index of 376,000 patient records merged or added into existing 2,600,000 MPI McKesson Healthquest solution
• Developed extensive SQL queries to ‘Pre-Process’ groups of MPI records and identify duplicate records before conversion
• Responsible for conversion of all patient history from MEDITECH to HPF GE (RIS/IC, MUSE ECG & PACS) and SoftLab products currently in production at other locations.
• Established an archiving solution for more than 70,000 MPI low quality records not be migrated
• Developed Integration connectivity testing solutions for HL7 transactions across Cloverleaf for 64 future state applications currently in production at other TMHS facilities
• Developed High Level QA Test Plans driven by patient “Day in a life” scenarios
• Implemented Test coverage matrix process to replace traditional low-level test cases
• Provided hands on guidance of all team members wif detailed noledge of all activities
• Delivered weekly reporting to Project Manager, Hospital Directors and Stake Holders
• Developed confidence in every software release

Confidential

7/Software Quality Assurance

Responsibilities:

• QA management wif multi-site QA and development teams
• Developed confidence in every software release
• Developed a standard High Level Test Plan
• Defined and documented business requirements to a testable level: “Testable Requirements”
• Develop a consistent test coverage process for all requirement types: (Business, Technical and Performance)
• Responsible for creating coverage matrixes at logical levels for each requirement type
• Developed business test data using “Equivalence Partitioning” & “Boundary Value Analysis”
• Defined separate positive and negative test cases
• Automated verification of detailed Excel spreadsheets
• Implemented a standard Requirement/Issue tracking system
• Defined Entry and Exit criteria for each phase of testing
• Determined scope of regression testing needed to ensure existing Business, Technical and Performance functionality had not been compromised
• Supported production emergency fixes
• Expanded insight into supported applications by creating detailed application “Business Flows”

Confidential

Test Manager - Software Quality Assurance

Responsibilities:

• Worked wif users and developers to analyze test requirements and capture them in Deloitte FRICE business documents
• Managed Preparation of Test Scenarios for Non SAP, and SAP Upgrade objects
• Managed Load tested using LoadRunner 9.2 and tracked results using QC
• Interaction of NICS (Web Based Application), RigNet (Mainframe) wif SAP
• Interacted wif SAP and non-SAP functional and technical business owners to facilitate release readiness
• Managed Testing and validation of Business Master Data across distributed applications
• Validated batch data on mainframe running JCL jobs
• Managed Validation of SAP IDOCS data and comparing results against SAP, CICS and Web data
• Tracked results and documented issues using QC
• Created status and summery reports for management review
• Played role of Project Coordinator between System Integrator (Deloitte), Client Noble, Contractor, and Off Shore teams for all QA related issues. Escalated issues and identified risk during testing to executive management wif periodic presentations

Confidential

Managing Consultant - Test Automation

Responsibilities:

• Tasked wif designing and implementing a highly reusable, maintainable test automation framework built around HP’s QuickTest Pro and Quality Center
• Designed incorporated custom data-driven approach that for all common action types for .Net and C++ GUI applications including Edit, ComboBox, DatePicker, and Grid objects including support for one too many data types, branch logic on condition and recovery error handling
• Developed procedures for maintainable structure of reusable common processes (Screen level support) and generic processes (Login, error handling, etc.)
• Created a framework able to handle all standard user action types (Add, Update and Delete) required by teh GUI
• Implemented MS Team Foundation Server to control source version of common processes and QTP test data
• Worked wif technical writers to develop training class material for test tool for:
• Linking Business Processes wif static and dynamic data at header and Grid (One too many) levels
• Screen objects and data driven spreadsheet

Confidential

Principle Consultant

Responsibilities:

• Delivered Statement of Work, project identification and consulting services for Midwest region
• Provided overall management to multi-site QA and business analysis project teams
• Provided national level technical support to all Aquent QA test automation projects
• Responsible for all QA technical interviews in teh Midwest region
• Developed and managed Aquent partnership relationship wif Worksoft test automation vendor
• Provided training and implementation consultant services for Worksoft projects
• Responsible for developing and implementing reusable generic TSL automated data-driven regression test scripts using WinRunner (version 7.5) and Java add-in for IE 6.0. Standard GUI Checkpoints were used for verification
• Responsible for developing and implementing performance (Load) test scripts using LoadRunner (Version 7.5) assembled from modules (Actions) recorded at teh business process level. They were then correlated to support dynamic Web values, modified wif Parameterized data, updated wif client-defined Think-Times and Transaction names

Confidential

Senior Management Consultant

Responsibilities:

• Responsible for developing teh companies’ “Point of View” on automated test strategies and image/platform verification testing for teh entire Texas market
• Developed and maintained teh business relationship wif teh Mercury Interactive’s Houston, Dallas and Austin Account Executives supporting them on client sales calls
• Responsible for developing a comprehensive Software Integration Testing Procedure for Hardware, Image, OS, and Drivers for various clients. Gathered and verified information on hardware platforms and images to be qualified. Created an Image Matrix that ensures adequate hardware coverage and a report that details teh coverage obtained during testing. Developed Image Test Plan using teh Image Matrix. Verified successful install of image checking Device Manager, System Information and Released Image Matrix
• Responsible for developing, implementing and documenting an updated process for Mercury Interactive’s products using compiled module engine technology wrapped around existing TSL (Test Script Language). This process was successfully implemented in AS400, UNIX and Web (HTML) environments under Confidential ’s leadership using up-to-date keyword data-driven architecture. Reusable Microsoft Excel spreadsheet templates were used wif high-level WinRunner and XRunner scripts to drive this process

Confidential

Practice Director

Responsibilities:

• Responsible for onshore and offshore multi-team QA management for various clients
• Responsible for developing and implementing reusable automated testing processes that take advantage of reusable called data-driven components using Mercury Interactive’s suite of testing toolsSuccessfully implemented these reusable processes for teh life of teh application
• Developed and refined a reusable process that consisted of called data-driven screen level functions that executed test cases in any logical order
• Developed external data-driven automated screen level functions using Excel spreadsheets wif a series of macros allowing different data combinations to be exported to test scripts
• Eliminated recorded automated scripts and reduced client maintenance costs as well as teh time required to implement an automated test strategy

Confidential

Software Engineer - Consultant

Responsibilities:

• Worked wifin a team to develop Cobol II, DB2/SQL Customer Information Management System and a Security Request System
• Reviewed and recommended database design modifications to support proper relationships
• Loaded and verified DB2 data using Platinum (RC/Update) and IBM Load utilities. Unit tested all CICS programs using Xpediter
• Responsible for all aspects of testing including documenting errors, reviewing errors/corrections wif team members, and making program corrections
• Worked wif teh client to develop standardized PowerBuilder data window reports for application
• Reviewed and recommended database access method, (sub-queries) to enhance response time and decrease traffic on Novell network
• Worked wif DBA to write Oracle triggers
• Created, documented and wrote Windows Help File for application
• Responsible for all aspects of testing including; insuring Motif standards, documenting errors, reviewing errors/corrections wif application programmers, and reviewing weekly status wif upper level management
• Worked wifin a team to modify Cobol II, VSAM base line Hospital Information Systems
• Created all OS/JCL following client guidelines
• Updated documentation for all programs
• Executed system test and reviewed expected results wif customer contact
• Provided baseline design and development architecture for a PowerBuilder 2.0, XDB system of forty + windows
• Designed database and developed PowerBuilder window standards for inheritance purposes
• Created system test data and Windows Help file for application
• Responsible for onshore and offshore multi-team QA technical management
• Developed functional specifications and reviewed A, B + C requirements for core system functions
• Reviewed and recommended database design changes to enhance response time and usability of product
• Provided function test case scenarios to developers prior to coding stage of project
• Interviewed and hired six additional test team members for second phase of development project
• Reviewed and rewrote sections of teh users' Administrator's Guide and Error Message Manual
• Provided DB2/SQL and database support for system test team of sixteen
• Reviewed Bachman data models and recommended modifications and enhancements for system testing
• Reviewed DB2 access methods and recommended modifications for performance enhancements
• Mapped remote databases to Bachman data model
• Wrote formal test scripts and tested access of remote databases through Bachman data model

Confidential

Mainframe Project Leader - Consultant

Responsibilities:

• Designed and developed Cobol II, DB2/SQL sales and marketing system that uploaded/downloaded sales orders/marketing information to over 300 salespersons’ notebook PC's
• Responsible for development and QA project management for mainframe team
• Established Mainframe team coding standards
• Reviewed and recommended database design modifications for performance enhancements
• Wrote batch Cobol II, DB2/SQL programs, loaded and verified DB2 data using Platinum (RC/Update)
• Reviewed all Mainframe team program test results using Smarttest and Data Expert
• Coordinated system test wif PC/Mainframe team
• Reviewed Problem Tracking Forms wif client. Prioritized and assigned PTF's to PC and Mainframe programmers
• Developed and reviewed all OS/JCL wif restart logic for Mainframe system
• Created Mainframe documentation and turned system over to Production Support after successful installation

Confidential

Senior Claim Systems Analyst - Software Engineer

Responsibilities:

• Designed and developed an IBM PC Local Area Network system and database connected to Mainframe to upload/download data to teh PC network for teh Medical Account Data Entry System
• Developed all Cobol II, DB2/SQL programs on IBM/PC using Microfocus/Cobol and XDB
• Created system test data and teh Windows Help file for application
• Provided maintenance/enhancement programming support to teh existing Medical Claim Paying System
• Responsible for teh modification of existing batch programs supporting teh Patient Information Tape process wif outside vendors
• Added logic to handle multiple vendors, concatenation of files, audits, and restarts logic
• Designed/developed new Patient Information online CICS screens to be used for Second Opinion Surgery and Mandatory Outpatient Surgery
• Responsible for all changes to OS/JCL jobs that interfaced wif teh Financial Claim Reporting System
• Provided programming support for teh Business Specification Phase of teh Next Claim System Project (Medicom II - complete redevelopment of teh Medical Claim Paying System using Cobol II and DB2/SQL)
• Responsible for general/detail designs for Place of Service and Type of Service to be used in Medical Claim Auto-Adjudication Process
• Developed general/detail designs for existing medical accounts conversion. Developed all Cobol II, DB2/SQL programs on IBM/PC using Microfocus/Cobol and XDB
• Responsible for teh modification of existing batch programs supporting teh Patient Information Tape process wif outside vendors
• Developed business requirements and specifications for Medical and Dental client Eligibility Systems
• Worked wif Sales and Underwriting support areas to define client needs, identify potential problems and offer solutions
• Responsible for teh creation of Acceptance Test Criteria. Reviewed test results and installed new Eligibility production programs
• Provided technical support for team of six offering suggestions and identifying problems/enhancements to teh Systems area