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Sr. Qa Automation & Performance Analyst Resume

Indianapolis, IN

SUMMARY:

  • Over 12 years of experience as Lead/Sr QA Test Analyst with broad knowledge in Performance, Automation and Manual Testing using tools like Rational Quality Manager, Team Concert, HP ALM, LoadRunner and UFT.
  • Proficient in Software Development Life Cycle (SDLC), Agile, Scrum testing methodologies and complete exposure to Testing Life Cycles (TLC) and Defect Life Cycles.
  • Strong experience and knowledge in Healthcare, Marketing Research, Banking, Financials, Mortgage, Retail, Agricultural and Lottery (Gaming) sectors.
  • Leaded, Supervised and monitored the on - site and off-site staff and their work and updated the manager.
  • Managed all Quality Assurance testing activities and deliverables; including system, functional and production validation. Worked with the Delivery Leads to address issues; coordinated with QA and Development Teams.
  • Extensive experience in preparing Test Plans, Test Cases/Scenarios, procedures and evaluated Results.
  • Used Rational Quality Manager (RQM) and HP ALM for Project Planning & Tracking for project milestones.
  • Created Templates and test cases to standardize the workflows across projects using RQM and HP ALM.
  • Expert in Functional, Automation, Web, Performance, GUI, Database and XML Based application testing.
  • Proficient in Manual, Performance and Automated Testing for Web and Client/Server applications.
  • Performed Smoke, Functional, Non-Functional, Regression, System, Compatibility and UAT Testing.
  • Implemented Testing Techniques like Boundary Value Analysis, Error Guessing and Exploratory Testing.
  • Used UFT and QTP for functional and regression test automation for SW applications and environments.
  • Designed and developed automation tests using VB scripts inUnified Functional Testing (UFT).
  • Generated VuGen Scripts and testing scenarios in Load Runner and performed Baseline and Duration tests.
  • Performed Stress, Load and Performance testing for critical business functions using Load Runner & PC.
  • Worked on various Vuser interface protocols in Load Runner like Siebel Web, Web (HTTP/HTML), Web (Click and Script), ODBC, Oracle (2-Tier), VB Script, Mobile, Java Vusers and Windows Sockets.
  • Worked with Selenium providing a record/playback for authoring tests and done Test playback.
  • Used Sitescope Resources for monitoring the graphs in order to measure server and network issues.
  • Performed defect reporting and Defect-Tracking using test management tools such as Clear Quest, Green Hopper, JIRA, HP Quality Center Defect, MUTT (Multi-User TIR Tool).
  • Responsible for defect detection, reporting and tracking; including collaboration on defect resolutions with developers/partners and identification of retest requirements.
  • Active team player with excellent Analytical, good communication, planning and Organizational Skills.
  • Assisted in Coordinating, Preparing and Presenting project meetings and software products to Customer.

TECHNICAL SKILLS:

HP Interactive Tools: Application Lifecycle Management (ALM), Quality Center, LoadRunner, Performance Center, Sitescope, Unified Functional Testing, Quick Test Pro

IBM Rational Tools: Change and Configuration Management (CCM), Team Concert (RTC), Quality Manager (RQM), DOORS, Clear Case, Clear Quest

Compuware Tools: QADirector, Test Partner, QALoad, QACenter

SD Methodologies: Agile, Waterfall, V-Model, Scrum, CMM and RUP (Rational Unified Process)

Bug Tracking Tools: Clear Quest, Green Hopper, JIRA, Quality Center Defect, MUTT, Bugzilla

Programming Languages: Visual Basic Script, C, C++, Java, Test Script Language, .Net

Data Bases: IBM DB2, SQL Server, TOAD, Oracle and MS Access.

Web technologies: Selenium, JMeter, MYSQL, PL/SQL, XML Spy, HTML, Visual Studio .NET

Frame Works: ASP.NET, Visual Basic, Visual Studio .NET, ADO .NET and C#

  • PROFESSIONAL EXPERIENCE:

    Confidential, Indianapolis, IN

    Sr. QA Automation & Performance Analyst

    Responsibilities:

    • Developed detailed Test Plans and Test Cases/Scripts and executed them on different platforms.
    • Worked with BAs to develop use cases, analyzed System specifications, design, develop and execution of test cases using Rational Quality Manager (RQM), Rational Team Concert (RTC), DOORS and ALM.
    • Technically responsible in designing, planning, scripting, data setup, test execution and reporting.
    • Performed various QA Testing Methodologies such as Functional, Regression and Performance Testing.
    • Responsible for requirement analysis, test execution, troubleshooting and reporting.
    • Documented defects and used Change Management to assign bugs to the related development team.
    • Worked with IBM Rational tools like Team Concert, Quality Manager, Clear Case, Clear Quest and Requisite Pro in order to update project, track defects and analyze the requirements.
    • Created the Traceability Matrix to track the requirements to the execution of test cases.
    • Regularly followed up with the development team to discuss the Defects identified during the testing.
    • Worked with Unified Functional Testing (UFT) frameworks such as Data Driven and Keyword approach.
    • Developed functional and regression automation VB scripts using Unified Functional Testing.
    • Experienced in taking manual test cases and developed automated scripts using Unified Functional Testing
    • Reviewed Use Cases and requirements to assess the feasibility of using LR to simulate multi-user loads.
    • Experienced in application Load Testing with Siebel-Web and Web (HTTP/HTML) protocols.
    • Generated VuGen Scripts and testing scenarios and performed Baseline and Duration tests.
    • Used manual and auto Correlation technique functions to identify dynamic values in the script.
    • Acquired data in support of LR parameterization and think times to achieve target throughputs.
    • Monitored and identified CPU, Memory and Network delays, during the load testing through Sitescope.
    • Experienced with the full testing life cycle, including Stress, Functional, Performance and Integration.
    • Coordinated and worked with Lines of Business (LOB) and Application Managers to identify test conditions, cases and prioritize for UAT test activity and to resolve test schedules and issues.
    • Participated in Project Meetings and meetings with the Customer.

    Environment: Rational Team Concert 6.0, Quality Manager 6.0, HP ALM 12.00, LoadRunner 12.00, Performance Center 12.00, UFT 12.00, Sitescope 11.22, Clear Quest 8.0, Requisite Pro 7.1, Clear Team Explorer 8.0, Oracle 11.0, VB Script, C, SQL, SOAP UI 4.6.4, Data Mart, TOAD 12.1, UNIX, Java, XML, Web Services and Windows 7.

    Confidential, Schaumburg, IL

    Performance Lead

    Responsibilities:

    • Provided leadership to project teams related to Application Performance Testing and Optimization.
    • Developed and implemented Performance Test Strategies and project plans to meet major program goals and objectives, focusing on providing significant business impact.
    • Planned, created, maintained and reviewed Load and Performance tests.
    • Responsible for evaluating requirements for testing new products and documentation prior to production.
    • Installed and validated the Performance Center and Load Runner.
    • Took proactive leadership in guiding the direction of the organization and improvements in organization.
    • Applied knowledge by providing significant contributions across multiple testing projects.
    • Overseen the implementation of testing products by junior testing engineers for use by testing team.
    • Experienced in application Load Testing with various protocols like Web (HTTP/HTML), Web (Click & Script)
    • Generated VuGen Scripts and testing scenarios and performed Baseline and Duration tests.
    • Good experience in performing the Load and Stress testing and checking the Throughput, Transaction Response times, Running Vusers, Available Memory, Hits/Sec and Server Processor times.
    • Designed test sequences to test loads between highest performance and peak level usage.
    • Analyzed system monitoring reports from remote servers (DB servers, Application and web servers).
    • Worked with HP technical support to resolve usage, protocol problems and defects.
    • Reviewed use-cases and requirements to assess the feasibility of using LR to simulate multi-user loads.
    • Used Sitescope to monitor CPU, Disk, Memory, N/W utilization for the Database and UNIX Servers.
    • Achieved delivery deadlines, budget objectives and total client satisfaction.
    • Collaborated with development, database and infrastructure teams to help resolve performance issues.
    • Maintained communication with management team about the development responsibilities as required.
    • Provided direction, support and technical leadership to remote automation resources in off-shore.

    Environment: HP ALM 11.52, Performance Center 11.52, LoadRunner 11.52, Quality Center 10.0, Sitescope 11.20, Adobe CQ, MSTR, JIRA, Integrity Manager, iShare, C, C++, SQL, PL/SQL, MS SQL Server, UNIX, Web Services, HTTP/HTML, Click & Script, MSOffice, MS Excel, Power Point and Access, Windows XP/7/8.

    Confidential, Boston, MA

    Lead QA Test Analyst / UAT Coordinator

    Responsibilities:

    • Used HP Application Lifecycle Management (ALM) for Project Planning & Tracking for project milestones.
    • Created Templates to standardize the workflows and process across multiple projects using HP ALM.
    • Performed verification & validation of system requirements and designing documents.
    • Prepared test scenarios, cases and scripts in Quality Center for Integration, System and End-to-End testing
    • Worked effectively with Test Manager, Business SMEs and other Test Analysts to plan testing tasks.
    • Coordinated and worked with Lines of Business (LOB) and Application Team Managers to identify test conditions, cases and prioritize for UAT test activity and to resolve test schedules and issues.
    • Coordinate execution of UAT test scripts with end users and documented results and reports.
    • Used Agile Software Development for frequent delivery of software and welcoming the changes in the requirements even at late stages in development, making sure that the overall risk is minimal.
    • Good experience on the decision engine for credit cards claims, loans and worked on dispute system including different kinds write offs and charge offs.
    • Worked on transformation projects for all application merges for Santander and Confidential bank.
    • Developed functional and regression automation VB scripts using QTP from test case requirements.
    • Inserted GUI, Bitmap and Text checkpoints to match the behavior of the application using Quick Test Pro.
    • Performed Stress, Load and Performance testing for critical business functions using Load Runner.
    • Used Nebula which is an Application Repository by storing and managing all the artifacts contained in a system, across technology and platform boundaries.
    • Responsible for updating Quality Center and test logs/records and keeping testing status current.
    • Produced quality results in a fast-paced environmentand involved in preparing Weekly Status Reports.
    • Worked collaboratively with team members to obtain information needed to produce deliverables.
    • Active team player with excellent Analytical, Problem Solving, planning and Organizational Skills.
    • Highly self-motivated and directed, able to work with minimal supervision.

    Environment: HP Application Lifecycle Management (ALM) 11.00, HP Quality Center 10.0, Quick Test Pro 9.5, LoadRunner 9.5, Dashboard V01, Remedy, Nebula, IBM DB2, Microsoft SQL Server, Visual Basic, XML Spy, TOAD, SQL Oracle, SQL, Oracle, UNIX, Windows XP/7, MSOffice, MS Excel, MS Office and Adobe Photoshop.

    Confidential, Chicago, IL

    Sr. Performance Test Engineer

    Responsibilities:

    • Planned, created, maintained and reviewed Load and Performance tests.
    • Responsible for evaluating requirements and documentations prior to production release.
    • Took proactive leadership in building up the new projects and executed successfully with in timeframe.
    • Applied knowledge by providing significant contributions across multiple testing projects.
    • Overseen the implementation of testing products by junior testing engineers for use by testing team.
    • Installed and validated the Performance Center and Load Runner.
    • Technically responsible in designing, planning, scripting, data setup, test execution and reporting.
    • Reviewed use-cases and requirements to assess the feasibility of using LR to simulate multi-user loads.
    • Experienced in application Load Testing with Web (HTTP/HTML), Siebel-Web and Database protocols.
    • Generated VuGen Scripts and testing scenarios and performed Baseline and Duration tests.
    • Acquired data in support of LR parameterization and think times to achieve target throughputs.
    • Designed test sequences to test loads between highest performance and peak level usage.
    • During load testing, monitored and identified shortfalls of CPU, memory, disk I/O and network delays.
    • Analyzed system monitoring reports from remote servers (DB servers, Application and web servers).
    • Executed, interpreted and authored final results documents that include concise executive summaries.
    • Worked with HP technical support to resolve usage and protocol problems and defects.
    • Maintained communication with management team regarding the development of projects as required.
    • Comply with HIPAA, Diversity Principles, Corporate Integrity and Compliance Program policies.
    • Maintained communication with management team and excellent verbal and written communication skill.

    Environment: HP LoadRunner 9.52, HP Performance Center 9.52, Quality Center 10.0, C, C++, Java, SQL, PL/SQL, Lotus Notes 8.5/7.0, Microsoft SQL Server, Visual Basic, UNIX, Siebel, Web Services, HTTP/HTML, Click & Script, PowerBuilder, MSOffice, MS Excel, Power Point and Access, Windows 2000, NT, XP/7.

    Confidential, Madison, WI

    Sr. Quality Assurance Analyst

    Responsibilities:

    • Demonstrated core testing skills including an understanding of Development Life Cycles, industry best practices for issue logging and resolution and strong test execution skills.
    • Excellent experience working in QA, developing automated tests for Web-based products.
    • Skilled in software quality, Testing Methodologies and standard Automation Tools.
    • Used Agile SW development by welcoming the changes in the requirements at late stages in development, making sure that the overall risk is minimal by allowing the project to adapt to changes quickly.
    • Created Test Plans, evaluated and made decisions around the use of new and existing Software Products.
    • Good understanding on the Features, Functional requirements as well as the end user’s/customer’s needs
    • Done different types of testing like Smoke, Black Box Testing, User Acceptance (UAT) and System Testing.
    • Did Positive, Negative and Boundary Testing in order to check the Error Handling and Error States.
    • Worked independently and gathered existing Test Scenarios and other Test Properties, expanded their coverage, and used them to design, document, and execute a more unified Test Suite.
    • Used Selenium to record and playback the tests and exported them to java language.
    • Used JMeter to simulate load on server and network, to analyze performance under different load types.
    • Identified, tracked and accurately Report Defects found in JIRA to the development team.
    • Effectively analyzed quality and Testing Risks for small to mid-size projects through Product Life Cycle.
    • Performed Test Effectiveness, Testing Efficiency and measured the overall quality of the software.
    • Wrote SQL queries to access the data from the Database and checked the results in Aqua Data Studio.
    • Ability to excel in a fast-paced, dynamic work environment where priorities change quickly.

    Environment: Rational Functional Tester 8.1, Aqua Data Studio 8.0, HP Quality Center 9.5, IBM Installation manager 1.4.1, Selenium, JMeter, SVN, JIRA, Wiki, Snagit, Putty, MyEclipse, SQL, Oracle, IBM DB2, SQL Server, Windows XP/7, UNIX, Java, HTML, XML, XSD, WSDL, SOAP, MS Access, MS Office and Adobe Photoshop.

    Confidential

    Sr. Web/Product Test Engineer

    Responsibilities:

    • Planned, coordinated and monitored the execution of Verification and Validation efforts for projects.
    • Worked closely with the team to ensure faultless transitions through the Software Development Life Cycle
    • Developed Test Plans and Test Cases as part of the Product Verification and Validation team for new IVS products and continuous improvements of existing products.
    • Worked independently as a QA Analyst and was responsible for completeness of project deliverables.
    • Worked closely with business and technology leads to identify appropriate Data for testing, development and execution of Test Cases using HP Quality Center.
    • Assigned test cases to different groups and followed up the progress of Execution for each build.
    • Good experience working on different Software Bundles, pre-production and Production releases.
    • Used Agile methods by breaking tasks into small Iterations which involve team working through software development cycle including planning, requirements analysis, design, coding, unit testing and UAT.
    • Performed functional and regression testing through user interface such as GUI or web using QTP.
    • Ensured the development and execution of automation Test Plans are completed in a timely manner.
    • Build projects around motivated individuals, given the support they need, made sure that the job is done.
    • Worked on different Green Star Displays like 2600/2100, 2630, 1800, GSD4/MP, SDUA T and SDUA NT checking the Functionalities and Performance.
    • Used Loadrunner to generate test scripts for Load, Performance and Stress test to check the system load.
    • Good experience in performing the Load and Stress testing and checking the Throughput, Transaction Response times, Running Vusers, Available Memory, Hits/Sec and Server Processor times.
    • Identified software defects and worked with development engineers to identified root cause of Defects.
    • Provided direction, support and technical leadership to remote automation resources in off-shore.

    Environment: HP Quality Center 9.2, QTP 9.5, Loadrunner 9.5, ViceVersa Pro 2, Tera Term 2.3, SQL, Oracle, IBM DB2, SQL Server, UNIX, Java, VB Coding, HTML, XML, Apex 2.2, HyperSnap 6.13, MS Access, Power Point, Access.

    Confidential, Des Moines, IA

    Lead QA Performance Engineer

    Responsibilities:

    • Analyzed System Requirements and involved in developing Test Plans, Test Cases and Test Schedules based on high-level and detailed designs and a good knowledge in CMM (Capability Maturity Model).
    • Guided a team of Test Engineers in performing requirements analysis, test plan documentation, test case documentation, automated testing development and test case execution.
    • Reviewed Business Requirement Document (BRD) and Functional Specification Document (FSD).
    • Involved in writing and implementing test cases for various modules using Quality Center.
    • Responsible for performing User Interface testing, Regression testing and User Acceptance testing.
    • Performed Smoke testing of the application from End-to-End for testing different functionality.
    • Comply with HIPAA, corporate integrity, Compliance Program policies and departmental policies.
    • Implemented, created and designed test practices for Performance Center and used time slot features in to help maximize the utilization of the resources like Controller and load generator.
    • Worked on different types of Vusers interface protocols Web (HTTP/HTML), Web (Click and Script), ODBC, Citrix ICA, Java Vusers, MS SQL Server, FTP and Windows Sockets.
    • Enhanced the script by Parameterizing and by Check Points to check the performance of the application.
    • Inserted Rendezvous points into Vuser scripts to emulate heavy user load on the server.
    • Good experience in performing the Load and Stress testing and checking the Throughput, Transaction Response times, Running Vusers, Available Memory, Hits/Sec and Server Processor times.
    • Checked the network/client delays, CPU performance and other issues at the Database server.
    • Participated in walkthrough with client, development team and attended Defect reporting meetings.

    Environment: HP LoadRunner 9.0, Performance Center, Quality Center 9.2, TortoiseSVN 1.4, C, C++, SQL, PL/SQL, Microsoft SQL Server, UNIX, TestTrackPro, PowerBuilder, Access and Adobe Photoshop, Windows 2000, NT, XP/7.

    Confidential, Des Moines, IA

    Sr. QA Test Analyst

    Responsibilities:

    • Created Test Cases, Scenarios for Confidential Core Project, involving Execution and Defect reporting.
    • Used Excel Spread Sheet to build and manipulate the test cases throughout the Core Project.
    • Worked with the Business Subject Matter Experts to get a clear understanding about the CORE project.
    • Worked with DDQualGen and Test Harness, which executes and compares the Excel or Xml sheets.
    • Extensively did Mortgage and Financial Calculations using the Brooks Calculator to determine the fields.
    • Used HP Quality Center comprehensively to go through the Design Steps and the test cases in detail.
    • Used Quick Test Professional for Functional, Regression and GUI testing automation.
    • Performed Smoke, Black Box, User Interface, Regression, User Acceptance (UAT) and System Testing.
    • Did Positive, Negative and Boundary Testing in order to check the Error Handling and Error States.
    • Created the Traceability Matrix to track the requirements to the execution of test cases.
    • Interacted with the third party vendor called Mavent in order to verify the rules and edits for applications.
    • Designed and developed automation tests using VB scripts inQuick Test Professional.
    • Extensively involved in writing and analyzing Standard, Text and Database checkpoints using QTP.
    • Worked with UAT and Production Teams in order to support the go through of the CORE application.
    • Documented defects for developers using Clear Quest, to fix defects faster and meet production Deadlines.
    • Attended the daily Project Meetings and discussed the Issues raised according to their priority level.
    • Worked on Project Management where customer satisfaction and the work environment are dealt.

    Environment: HP Quality Center 9.0, Quick Test Pro 9.2, Rational Clear Case, Clear Quest, Test Manager, IBM DB2, DDQualGen, CoBRRa, Altova XML Spy, Brooks, Compare It 3.5.5, Mavent, Putty, Netscape Navigator, Windows XP.

    Confidential, Salt Lake City, UT

    Lead QA Contractor

    Responsibilities:

    • Developed and executed Test Plans for the Radiology Information System (RIS) / Picture Archiving and Communication System (PACS) implementation project.
    • Worked closely with the QA team to ensure seamless transitions through the Testing Life Cycle.
    • Acted in accordance with HIPAA environment rules and regulations.
    • Worked with business teams and leads to identify suitable data for testing and development of Test Cases.
    • Experienced in creating Test Cases/Scripts and Traceability Matrix using Quality Center and QADirector.
    • Experience creating Functional and Technical documentation.
    • Used QTP, Test Partner for System, Regression, Keyword Driven Testing and Data Driven Testing.
    • Strong experience with Manual Testing, testing tools, writing test plans and reviewing Test Cases.
    • Operated field level validations, like font, size, type, length of a field by performing GUI testing.
    • Knowledge of systems includes Web, Client/Server and Imaging Systems.
    • Appropriately documented and communicated Results of testing to appropriate teams.
    • Ran the test scripts for Load and Performance testing to see how the system behaves under load.
    • Worked independently as a QA lead and was responsible for completeness of project deliverables.
    • Regularly followed up with the development team to discuss the Defects identified using Clear Quest.

    Environment: Quality Center 8.2, QTP 8.2, Test Partner 5.2.1, QADirector 5.2, QALoad, QACenter, Clear Quest, SQL, Oracle, SQL Server, Windows XP, UNIX, Java, VB Coding, HTML, XML, MS Office and Adobe Photoshop.

    Confidential, West Greenwich, RI

    Sr. QA Analyst

    Responsibilities:

    • Performed Manual Testing on Web Based Application.
    • Responsible for Project Planning, resource allocation, execution, requirements gathering and closure.
    • Involved in designing of Test Plans, test cases, test scenarios and executed design steps.
    • Involved in analyzing system specifications, design, development and execution of Test Cases.
    • Proficient in full Regression Testing of application Modules prior to and after installation of the new builds.
    • The application included the development in Java, Java Script and DB2 Database on UNIX environment.
    • Used Quick Test Professional for Functional, Regression and GUI testing automation.
    • Performed Black Box testing to check the Functionality and User Requirements.
    • Responsible for requirement analysis, test planning, test execution, troubleshooting and reporting.
    • Documented Defects and used MUTT (Multi User TIR Tool) to assign defects to the development team.
    • Recorded, Reported and Tracked Defects to accurately depict the status of the system.
    • Coordinated with the Developers regarding the defects raised and Retested them against the application.
    • Attended the weekly Project Meetings and discussed the issues raised according to their priority level.
    • Assisted in Coordinating, Preparing, and Presenting software products to Customer.

    Environment: TestDirector 8.0, SQL, PL/SQL, XML, HTML, Java, UNIX, DB2, VB Script, SQL Server, Putty, Windows XP, MS Office, MS word, Excel, Power Point, Access and Adobe Photoshop.

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