PROFESSIONAL SUMMARY:

• Seasoned Program QA Manager with extensive experience of over 13 years in the Software testing domain.
• Spearheaded the development, implementation and execution of robust Test Strategies for Large MNC’s from diverse industries such as Banking, Insurance, Mining, Oil & Gas, Petroleum, Media, Automobile, Retail, Agriculture etc.
• As Test Architect, tailor made testing programs and automation frameworks for large MNC’s. Define the scope of automation, Tools selection, Design, Develop and maintain the Automation framework
• Worked in Advisory role for Large MNC’s - performing the QA assessments and laying forward QA roadmap, based on customer size, requirements, budget and future portfolios.
• Lead projects through test cycles: Functional tests (FT), ISIT (Isolated Integration), SIT (System Integration), E2E (End to End), UAT (User Acceptance), RT (Regression Test) and Performance tests.
• Developed Test plans and ensure its execution.
• Managed quality performance of project deliverables
• Provided daily/weekly project status reports to the client on the software quality assurance activities of the project
• Prepared and review for quality evaluations/audits
• Managed situations for go-ahead or stop in case of constraints regarding time constraints, budget or resources.
• Great organizing, co-ordination and multi-tasking skills.
• Managed Agile development environment, Scrum, Lean and SDLC waterfall project modes.
• Delivered Six Sigma projects. (Green belt and Yellow belt)
• Inclined to think creatively and out of the box to come up with win-win solutions. Stepping back and thinking rationally.
• Worked to identify, onboard, schedule and manage resources based on testing work assignation; and to provide technical mentoring and guidance to the existing team members on tools, frameworks and applications
• Conducted sync up on project execution with the various teams of projects.
• Managed Agile, Scrum (Certified SCRUM MASTER) Lean and SDLC project modes.
• Delivered Six Sigma projects. (Green belt and Yellow belt)
• Audited projects, teams and processes for ISO 9001 Compliance (Certified Auditor)
• Managed varied team sizes (3-18): led testers, test leads and test managers.
• Managed diverse customer projects remotely and on-site.
• Experience in testing SAP Order to Cash (O2C)and Procure to Pay(P2P)
• Worked with project release management procedures, environment management and system landscape.
• Functional and Non-functional testing( Performance, Accessibility and Usability)
• Managed non-functional testing: Performance (Load and Stress), Accessibility and Usability.
• Experienced in analyzing requirements, writing test cases, reviewing: Requirements, Specifications, Blueprints, User diagrams, Reporting and Tracking Defects.
• Handled delicate relationships with sub-contractors, partners, customers and vendors.

TECHNICAL SKILLS:

Test Management: HP/Mercury ALM, JIRA, Quality Center & SAP Solution Manager

Project management: MS Projects, MS Excel, Concerto, JIRA,IBM ClearCase, ClearQuest, DOORS and RepositePro

Cloud: Salesforce.com, SAP Success Factors & Ariba

API Testing: REST, SOAP, Http, NodeJS, REST, JSON, XML

Test Automation: Selenium, HP UFT(Unified Functional Test)/QTP(Quick Test Pro), SAP TAO and CBTA

Programming: C, Java, VB, VBA, ABAP, Visual Studio and Apex

Performance Test: HP Load Runner, HP Performance center, Siteoscope.

Modelling: MS Visio, ARIS, Signavio & Rational Rose Mobile iOS and Android( (Appium, Xamarin, Perfecto)

Database/Environments: SQL,VM Ware,Team foundation Server

OS: MS, LINUX

ERP: SAP ERP (FI, CO, HR, CRM, SD, MM), SAP Ariba, SAP Hybris, SAP SuccessFactors,Apptus

Manual Test: HP ALM, HP Sprinter, SAP Solution Manager, SAP Test Workbench

PROFESSIONAL EXPERIENCE:

Confidential, Torrance, CA

Program QA Integration Lead

Responsibilities:

• Align the release timelines for 80+ applications and plan the integration test cycles:
• Isolated Integration testing i.e. 1 source system-1 target system testing among applications e which are ready with release (connectivity and data flow)
• System integration testing - Multiple applications based on Business process
• End to End Testing - Multiple applications based on full flow of Business process
• Test Architect for Automation suite: Manage and develop a test automation suite for regression of the applications, using Selenium and Appium.
• Version control using GIT
• Test data management for 80+ applications across the various integration test cycles:
• Planning the test data based on business processes and aligning current system dates (which vary from application to application)
• Ensuring data refresh, restore and backups are planned and executed across applications
• Ensuring fulfillment of data for the test cases
• Manage the mobile and web application testing between the customers and Confidential .
• Plan and coordinate the planning and execution discussions with Business leads, impacted application leads and testing leads
• Organize the Defect triages and ensure stakeholders fix the defects as per program guidelines
• Manage the onshore and offshore integration testing team for one application ALFA
• Publish the test reports to stakeholders
• HP ALM for test management

Confidential

Program Test Manager and SCRUM Master

Responsibilities:

• Sap modules FIN, Custom dev for Insurance, HR (SuccessFactors)
• HP UFT for automation
• Design Test strategy and approach for unit test, system integration test and UAT
• Scoping and planning for Automation and Performance testing
• Run the daily scrum meetings
• Setting up of test management using HP Quality center (ALM)and SAP test workbench
• Guidance to PMO office of Quality deliverables at each Q gate
• Remove impediments and plan for alternate solutions.
• Incident/Defect management and Issue resolution
• Act as Single point of contact for any testing and QA related topic on customer site.
• Drive the test cycles as per test plan for FIT, SIT and UAT.
• Report to the test results and updates to the task force meetings. the business user for the testing using the testing tools and defect reporting.
• Incident/Defect management and Issue resolution

Confidential

Test Architect

Responsibilities:

• Assessed current processes and tools by interviewing Business, Testing and Technology as a part of Test Strategy Assessment.
• Successfully rolled out the results of the test strategy assessment and provided the new roadmap for tools, outlined the recommendations for process improvements
• Implemented the recommendations in the customer landscape

Confidential

Performance Test Architect

Responsibilities:

• Responsible for Performance test strategy and delivery
• Interviewing the customer stakeholders like SAP BASIS, SAP Business and QA
• Present SAP Best practices in performance testing
• Sizing and performance benchmarking
• Recording and running performance test runs in trial and sized production load
• Generating multiple users and load peaks
• Troubleshooting the results and defect triages with SAP Basis
• Implementation of the recommendations in the customer landscape and performance tuning
• Baseline tests were successful in defining the benchmark KPI for the systems
• Identified the root cause for performance issues: memory leaks, database capacity issues etc.
• Rolled out the performance test results and recommendations.

Confidential

Test Manager

Responsibilities:

• Advised and build the Test Strategy for SAP FS-CD Implementation. The Customer was implementing the SAP FS-CD module and wanted to integrate this it’s with existing SAP and Non-SAP landscape. The Test strategy had to be created for the unit testing, Business process (string) testing, Scenario (Integration) Testing, Data conversion testing, Authorization/Security testing, User Acceptance testing (UAT) and Performance testing.

Confidential

Test Architect

Responsibilities:

• Responsible for Test Strategy Assessment, create separate test strategies which branches for SAP based and TFS based applications
• Responsible for definition of Test Strategy for Applications, Processes, tools and methodology
• Rollout of SAP Test Strategy and rollout via Workshops
• BPCA setup
• Handling incidents and defects.
• Automation Guide
• Installation and on HP tools and Handover.

Confidential

Test Architect

Responsibilities:

• Responsible for automation test tools installation, scripting, running automated tests
• Installation of automation tool SAP TAO and Selenium.
• Understanding the core business process of customer and scripting the same
• Running automated tests and enablement

Confidential

Test Lead

Responsibilities:

• Implement SAP Solution manager, Business process mapping in Solution Manager Blueprinting, Solution Documentation and integration with HP Quality center.
• Solution Manager: Map all business process in FI to Business Process repository
• Landscape documentation and mapping
• Solution documentation.
• Test management setup
• Integration of Solution manager with HP Quality center using Solution manager adaptor

Confidential

Test Manager and SCRUM Master

Responsibilities:

• Test strategy for iOS and Android, Test scope management, Test tool management and, Test framework rollout, Set up test environment, Test reporting and Closure.
• Test Automation for developed iOS and Android Applications
• Chose the mobile automation and manual testing tool Perfecto after Proof of concept on: Appium, Espresso, Monkey Test, Appium, Test.io & Xamarin
• Xamarin test cloud was used for the testing of the mobile applications and Xamarin platform for the development.
• Co-ordination with Development team in Germany and Testing Deliverables team in Singapore
• Delivered on the Test strategy, Test scope management, Test tool management. Test reporting and Closure.
• HP UFT for functional testing.
• Jira setup and use for defect tracking, creation of workflows.
• Co-ordination with Development team in India and Testing Deliverables team in Manila
• Ramp and Stabilization of test team.
• Headed the Incident/Defect Triage meetings with Interface partners and Business owners.
• Definitions, clarification and agreements of potentially different interpretation of terms.

Confidential

Test Architect

Responsibilities:

• Review of Testing Strategy and Approach
• Review of existing Test Management and Defect Management processes for Implementation/Roll-out projects
• Review of Functional Test Automation Strategy
• Review of Regression Testing Strategy and Test Assets Maintenance
• Review of Solution Documentation Best Practices
• Presentation of Findings and Recommendations

Confidential

Test Manager

Responsibilities:

• Review of Solution Documentation ARIS Modeling & Sync to Solution manager, Solution manager Business Blueprint, Innovation management projects, Review of Test Management, Review of Change request management, Application incident management. template management, Technical Operations, Business Process Operations,
• Design Test strategy and approach for unit test, system integration test and UAT
• Scoping and planning for Automation and Performance testing
• Setting up of test management using HP Quality center and SAP test workbench
• Guidance to PMO office of Quality deliverables at each Q gate
• Act as Single point of contact for any testing and QA related topic on customer site.
• Drive the test cycles as per test plan for FIT, SIT and UAT.
• Report to the test results and updates to the task force meetings. the business user for the testing using the testing tools and defect reporting.
• Defect management and Issue resolution

Confidential

ALM Consultant

Responsibilities:

• Implement SAP Solution manager, Business process mapping in Solution Manager Blueprinting, Solution Documentation.
• Solution Manager: Map all business process to Business Process repository.
• Map all business requirements for Testing.
• Design Test strategy and approach for unit test, system integration test and UAT
• Setting up of test management using HP Quality center and SAP test workbench
• Defect management and Issue resolution
• Landscape documentation and mapping.
• Solution documentation.

Confidential

Test Manager and SCRUM Master

Responsibilities:

• Test strategy, Test scope management, Test tool management and, Test framework rollout, Set up test environment, Test reporting and Closure.
• Track the progress using burn-down charts
• Plan and run the daily SCRUM stand-up meetings
• Plan the review and retrospective meetings
• Co-ordination with Development team in Germany and Testing Deliverables team in Singapore
• Ramp and Stabilization of test team.
• Ensuring by driving and testing precisely capturing all the developments and scenarios into the test cases, and test case authoring. Tracing Requirements from Specification to Design to Development to Test phase
• Exchange of test progress, defect situation thoroughly involved in Verification and Validation phases.
• Remove impediments and help in cross functional information exchange.
• Single Point of Contact for testing.
• Expert in making Test Design Document to understand the business process flow as well as the full coverage of all the scenarios. Used while testing to ensure there is no leakage from testing side.
• Driving defect management using GTP-Test Plan management.