SUMMARY:

• Talented and Accomplished People and Project QA Management professional with over 10 years of experience in Quality Assurance, Design Verification, and Systems Design in domains such as Financial, Marketing, Security, Logistics, Gaming and Food sector in industries such as ERP, Gaming, e - catalog, Call Center, Dairy Farm, Confidential, Content management, Party Plan Business and Email Marketing.
• Experienced using on-shore, off-shore, and mixed teams models, participating in and contribute to team activities and create a positive work atmosphere and maintain team morale.
• Developed and Implemented comprehensive SDLC (System Development Life Cycle) and STLC (Software testing Life Cycle) methodologies department wide and companywide.
• Planned and executed tests ranging from large complex systems wide SIT (System Integration Test), BAT (Business Acceptance Testing), UAT (User Acceptance Test) to Individual Functional Tests and Regression Tests with various different methodologies including Waterfall, RUP, Scrum, Iterative and Agile Methodology.
• Hands-on manager with proven ability to direct and improve quality programs, reducing defects and improving overall efficiency and productivity by leading, and motivating effective cross-functional teams in Client, Server and Web based applications environment.
• Developed and Implemented test strategies, operational procedures and quality methodologies to support development and release of business applications.
• Planned and Defined scope, Goals Setup, Managed Requirements, Software Testing and Quality Assurance, Activity Schedule and identified potential risk factor with Gantt chart for Implementation and monitoring the progress of Software QA projects.
• Gathered Requirement through interviews, workshops, JAD Sessions with clients (Stake Holders), developers and QA Analysts and Documented Use Cases and Use Case, Activity and Sequence diagrams and Logical views using MS Visio, MS Office and Rational Rose for a clear understanding of the requirements for the development team. Involved in Project Planning, Walk Though and Kick Off meetings.
• Developed Test Plans, Test Strategy, test scenarios, Test Case, QA metrics, Test Reports and Test Data review for Automation and Manual Testing.
• Defined, Designed, Created and executed various types of tests such as Performance Tests, Load Tests, Volume Tests, Stress Tests, Endurance Tests and Scalability Tests etc.
• Performed Various tests such as Sanity testing, Smoke Testing, System Testing, Functional Testing, Integration Testing, Regression Testing, Security Testing, Web Service, White box and Database Testing
• Tested applications in backend using Database Platforms like Oracle10g, 11 g, MySQL and SQL 2005, 2008, 2012
• Measured and monitored progress during each test to ensure that the applications are tested on time Meeting or Exceeding the client expectations.
• Tracked daily status reports to ensure the team meets Target Estimation and Communicated weekly status report detailing issues, resolutions and accomplished tasks to Project Manager/Vice President.
• Involved in walk though and kick off meeting with Development team and QA team.
• Experienced using on-shore, off-shore, and mixed teams models, participating in and contribute to team activities and create a positive work atmosphere and maintain team morale.
• Provided Functional Call Support for the end clients/ Stake holders on functional, technical or questions on large volume of call during US hours.
• Good team Lead with excellent written and verbal communication, interpersonal skills and motivate team as “Lead by Example” theory.

TECHNICAL SKILLS:

Testing Tool: Bad boy, Quick Test Professional, UFT, Win Runner, Selenium IDE, RC

Data Base: MS SQL Server 2005/2008/2012, Oracle 10g, 11g, MySQL-PL/SQL

Operating Systems: Windows XP, Windows Server 2003, 2008, 2012, Windows 7

Bug Tracking Reporting Tool: Team Track, Elips, BugZilla, Jira, HP Quality Center 11.0, HP Quick Test Professional 11.5, Trac

Configuration Management Tool: AccuRev, SVN

Test Management Tool: Mercury Quality Center, Test case Tracking tool, Tortoise

Performance/Load testing tool: Jmeter, Load runner

Security Testing Tool: Fiddler, Acunetix

Build and Deployment tools: Nant, Wildfly 8.0, Logi Analytics Info, LogiAdhoc setup, Crystal Reports, ISPLUS, BizTalk, Jenkins

Web Technologies: cXml, AJAX, CSS,IIS7, IIS8, Java8 and Wildfly 8.0

Business Planning & Work Flow Tools: MS Visio, Rational Rose, MS Project, Rational Requisite Pro, MS Office, Word Perfect

Languages: VB Script, Java Script, HTML, XML

PROFESSIONAL EXPERIENCE:

Confidential, Crystal River, FL

QA Lead and Business Analyst

Responsibilities:

• Reported to the VP and managed a large team of on-shore and off-shore resources to perform the testing of two Procurement Applications.
• Managed personnel, tools, processes, and schedules to deliver Six to Eight releases per year across various applications.
• Inherited three disparate cross-functional teams and through team-building, cross-, and skills building exercises created a single team of professional testers.
• Analyzed the requirements, performed the required walkthrough meetings with Team and coordinate with the functional consultant team at freeze up of the requirements.
• Ensured that all the requirements are available on Project specification Guide with functional affected areas, all open areas, assumptions and exceptions for the new requirement.
• Estimated the Project future requirements and preparing the testing plan for project release and use the Rational rose.
• Arranged the Software/Server/Storage requirement for the Test Setup and Escalated the issues about project requirements (Software, Hardware, Resources) to Project Manager.
• Involved in Pre-release activity like creating a package, making a snapshot of the package, providing the release notes to the clients.
• Involved in build, deployment, release, delivery process and verified the release notes for the smooth releases and maintain the revision history.
• Performed Database code review, validation/verification using SQL server 2008,2012, Oracle 10g and Oracle 11g. and White box testing.
• Developed complex SQL queries for querying data against different data bases for data verification process.
• Developed ETL test scripts based on technical specifications/Data design documents and Source to Target mappings
• Performed Web service testing using XML file and post the data using different simulated tool for further verification and end to end testing.
• Validated and certified web services using the Soap UI tool with Groovy scripting.
• Verified and Reviewed the Scope of the release and Test Case documents prepared by other testers.
• Estimated the release and time frame for release date and Assign task to all Testing Team members and maintaining work force distribution and ensure that all of them have sufficient work in the project.
• Organizing Scrum meeting and coordinating with the Scrum Team.
• Acted as the single point of contact between Development and Testers for iterations, testing and deployment activities.
• Tracked and reported upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status, performance baselines, etc.
• Logged project related issues in the defect tracking tool identified for the project.
• Checked for timely delivery of different milestones.
• Identified Technical and Soft Skills requirements for the team and consult with the Project Manager.
• Attended weekly Team Leader meeting.
• Performed Automation testing with Selenium scripting using JAVA.
• Used Selenium IDE tool, Selenium Web Driver, Selenium Grid for recording the script.
• Motivated team members and Organized / Conduct internal s on various products.
• Co-coordinated with development team to prioritize the list of issue submitted during current release to be included on ongoing release or not.
• Working as an On Call Support person for any functional or technical or questions to end clients on large volumes of calls.
• Maintained relationship with external clients, provide the timely support, Proficiently and professionally responded to client and sales representative’s questions pertaining to product services,, procedures and policy.
• Analyzed reports on improvements to bring effectiveness of calls and call equipment’s.

Confidential

QA Manager

Responsibilities:

• Communicated the requirement with Functional consultant team at ePlus and analyzing and summarizing the missing areas, Functional impacted areas due to new features added in the application.
• Prepared Test Plan including the time Estimate for preparing the Test cases, Test scripts, number of resources involvement, and build and deployment plan for the release.
• Built and deployed QA servers and provided package for Test and Production upgrade on FTP site.
• Allocated the bugs / enhancements received in the release for testing.
• Executed and reviewed the test cases, Test scope and Test results of Team and provide review comments accordingly.
• Updated the process of release testing to client at USA on weekly calls and in daily/ weekly statues.
• Performed Database code review, validation/verification using SQL server 2008,2012, Oracle 10g and Oracle 11g.
• Developed complex SQL queries for querying data against different data bases for data verification process.
• Organizing Scrum meeting and coordinating with the Scrum Team.
• Developed ETL test scripts based on technical specifications/Data design documents and Source to Target mappings
• Used Selenium IDE to locate the Objects and used the locator in scripts and Designed Automation framework using Selenium WebDriver.
• Involved in build, deployment, release, delivery process and verified the release notes for the smooth releases and maintain the revision history.
• Validated and certified web services using the Soap UI tool with Groovy scripting.
• Involved in Pre-release activity like creating a package, making a snapshot of the package, providing the release notes to the clients.

Confidential

Environment: Agile methodology, Windows 2008, ASP.net, MSSQL server 2005, 2008.

Responsibilities:

• Analyzed functional requirements, prepared test plans, test cases and test estimations.
• Performed build and deployment on .net and upgraded Databases with the latest code.
• Performed Smoke testing, Sanity testing, validating the functional impacted areas and based on the scope of the testing, we perform regression testing of those areas.
• Ensured all deliverables are completed per deliverable guidelines and submitted on their due date and Calls with the Client at Mumbai.
• Organizing Scrum meeting and coordinating with the Scrum Team.
• Performed Automation testing with QTP UFT.

Confidential

Environment: Agile methodology, PHP, MyAdmin-PHP, Linux based.

Responsibilities:

• Analyzed functional requirements, prepared test plans, test cases and test estimations.
• Performed built and deployment on PHP and upgraded Databases with latest code.
• Defined Test Cases, analyzing bugs, interaction with team members in fixing errors and User Acceptance Testing (UAT).
• Ensured all deliverables are completed per deliverable guidelines and submitted on their due date and Calls with the Client at UK and Overseas Clients Locations.
• Organizing Scrum meeting and coordinating with the Scrum Team
• Performed Automation testing with QTP UFT.

Confidential

Environment: Agile methodology, Java, Controller 2060 and database testing.

Responsibilities:

• Analyzed functional requirements, prepared test plans, test cases, and test estimations.
• Backed up the Database Copy from the FTP site and restored database on QA to analyze the client reported issue. Executed sanity, functional and regression test cases.
• Performed Database testing by importing DB dumps of the real time records to debug the client facing issues.
• Simulated the controller 2060 data and match with the database values to identify the actual cause and reproduced at QA end.
• Performed Automation testing with QTP UFT.
• Performed Database code review, validation/verification using SQL server 2008,2012.
• Developed complex SQL queries for querying data against different data bases for data verification process.
• Ensured all deliverables are completed per deliverable guidelines and submitted on their due date and Calls with the Client at USA.

Confidential

Environment: Agile methodology, Java, Oracle 11g, Linux, UNIX and Jenkins

Responsibilities:

• Identified areas for business improvement.
• Developed maps and flowcharts of current and future business processes flows.
• Reported on the likely impact of process modifications and Business Continuity.
• Identified potential problems at an early stage and addressed promptly with corrective action response as required.
• Developed a clear understanding of existing business functions and processes.
• Prepared PowerPoint presentations and Excel spreadsheets for business meetings and generated detailed reports to draw conclusions.
• Gathered business requirements and translated these into functional specifications and detailed test plans.
• Developed test scripts to automate process of testing in Selenium Web Driver.
• Developed and maintained automated regression test cases in Selenium Web Driver using Java Programming language.
• Executed automated Selenium Scripts and reproduced failures manually.
• Provided information to operations management teams to enable them to look at different angles.
• Working as an On Call Support person for any functional or technical or questions to end clients on large volumes of calls.
• Maintained system protocols by writing and updating procedures.

Confidential

Environment: Windows 2008, ASP.net, MSSQL server 2005

Responsibilities:

• Developed a clear understanding of existing business functions and processes.
• Developed maps, flowcharts and diagrams of current and future business processes flows.
• Provided information to operations management teams to enable them to look at different angles.
• Executed automated Selenium Scripts and reproduced failures manually.
• Created test cases using Element Locator, Web Driver Methods, Java programming features and TestNG automation.
• Provided possible feature functions that can be added on the product to get good market response.

QA Tester / Business Analyst

Responsibilities:

• Defined and documented test plans for applications and ongoing projects.
• Understanding of systems engineering concepts.
• Coordinated functional, regression testing and UAT tests efficiently.
• Conducted ambiguity reviews, test plan and test case walkthrough.
• Prepared Positive and negative Test case which can be used further for automation.
• Involved in offshore resource planning and estimation of tracking Daily Status during Testing Phase to ensure that the team remains on target.
• Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
• Estimated the release and time frame for release date and Assign task to all Testing Team members and maintaining work force distribution and ensure that all of them have sufficient work in the project.