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Lead Quality Analyst Resume

San Francisco, CA

PROFESSIONAL SUMMARY:

  • Over 8+ of experience in Quality Assurance and software testing
  • Extensive work experience on Functionality Testing, GUI Testing, Regression Testing, Integration Testing, System Testing, User Acceptance Testing, Black Box testing and Back End testing
  • Experienced in developing Test Plan, Test Cases and Test Scripts, using requirements and design documents while specifying Testing Overview, Approach, Strategy, Scope, Roles and Responsibilities
  • Performed Manual and Automated Testing on both Client - Server and Web-based applications
  • Experienced in All aspects of QA, QA methodology, and the SDLC. Highly proficient with HP ALM, Quality Center 11.0, QTP11.0 and UFT 11.5.
  • Familiar with Global Financial Markets (FX, ACH, BRMS, Equities, Securities, Money Market, Portfolio Management, Risk Management) or - Treasury systems.
  • Investment operations, Advisory services, Risk management, Accounting and financial reporting, treasury, data management, integration and reporting, document management, portfolio management, data warehousing, and information management.
  • Excellent skills in automated test tool Quick Test Professional (QTP), QA Wizard, Cucumber, Soap UI and Web metrics.
  • Good experience performing Database Testing using SQL Queries and procedures.
  • Excellent experience performing Black Box, Ad-Hoc, Integration, Functional, User Acceptance Testing, System, Exploratory testing, Cross browser testing, Database testing, Smoke, UAT and Regression Testing.
  • Expertise with Mobile testing on Blackberry, iPhone and Android.
  • Experience in analyzing test result and submitting the bugs using Bug Tracking tool Quality Center (QC) and Team Foundation Server (TFS).
  • Experienced in handling defect management using Microsoft Test Manager (MTM)
  • Strong experience in Microsoft Team Foundation Server (TFS)
  • Good knowledge on financial instruments (Equities, Debt, credit, mortgage and Options) and Mutual Funds.
  • Experience in writing SQL queries, Analysis of Defect Severity, Defect Tracking Defect Reporting in Quality Center
  • Quick learner, Self-motivated, Strong Analytical skills and a great Team Player

PROFESSIONAL EXPERIENCE:

Lead Quality Analyst

Confidential, San Francisco, CA

Responsibilities:

  • Responsible for overall coordination, status reporting and stability of project / program oriented test efforts.
  • Mobile testing of Banking applications using Xcode, ADB, Andriod Studio and Seetest
  • Establish and implement project management processes and methodologies for the project/program test community to ensure testing activities are delivered on time, adhere to high quality standards and meet customer expectations. Followed Agile (Scrum) methodology for test planning and execution.
  • Writing Use cases, Test Cases, Technical specifications and managing traceability of requirements with deliverables using Team foundation server. Participated in Sprint planning, Backlog creation and prioritization, user acceptance testing, defect triages. Experienced in Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
  • Establish a distributed (onsite: offshore) operating model for greater efficiency and execution. Capacity driven model enabling tracking of team utilization for effective resource loading.

Confidential

Loan Generation portal

Responsibilities:

  • Responsible for overall coordination, status reporting and stability of project / program oriented test efforts.
  • Establish and implement project management processes and methodologies for the project/program test community to ensure testing activities are delivered on time, adhere to high quality standards and meet customer expectations.
  • Followed Agile (Scrum) methodology for test planning and execution. Writing Use cases, Test Cases, Technical specifications and managing traceability of requirements with deliverables using Team foundation server.
  • Participated in Sprint planning, Backlog creation and prioritization, user acceptance testing, defect triages.

Confidential - Irving, TX

Sr. QA Engineer

Responsibilities:

  • Created Test plans, managed team members, assigned tasks and conducted meetings.
  • Actively involved in all stages of STLC (Software Testing Life Cycle).
  • Tested the Mobile Device Manager (AirWatch's MDM) functionality for Builds.
  • Involved in Mobile Computing testing with iPhone and Android Essentials including cross-browser testing.
  • Involved in Functional and Regression testing
  • Involved in extensive DATA validation using SQL queries and back-end testing
  • Perform mobile testing on various mobile devices such as IPhone, HTC droid and Dell Streak.
  • Performed root cause analysis regarding any bugs/issues found during mobile testing
  • Developed Test Scripts for Regression testing using QTP/UFT Descriptive Programming.
  • Used VBScripts in QTP/UFT to access webpage script variables.
  • Used SQL for Querying the Oracle database
  • Used Quality Center/ALM for Requirement Gathering and Test Case, Test Case Execution and Defect Tracking
  • Used checkpoints to check the functionality in QTP. Experienced in Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
  • Performed manual testing for the web UI functionality of the application on desktop (cross-browser) as well as on mobile devices.
  • Participated in various meetings and discussed enhancement and modification
  • Parameterized the scripts in QTP/UFT to run the scripts for multiple sets of data on multiple environments. Updated all automated scripts with appropriate comments as per testing standard.
  • Executed the QTP automated test scripts, verified and reported the results.
  • Performed Defect Management in HP Quality Center and prepared Test Summary Report and product defect metrics
  • Organized and participated in triage for defect resolution and conflicts during system test.
  • Provided risk analysis of the system test defects to the management and helped to prioritize issues.

Environment: SoapUI, Windows, C, .Net, T-SQL, SQL Server 2008, Agile, HP QTP /UFT, HP Quality Center/ALM, Oracle 11g, iPhone, iPad, Perfecto Mobile, IOS, Blackberry OS, Android OS, SharePoint, PL/SQL, Toad, VBScriptces

Confidential - Weehawken, NJ

QA Tester

Responsibilities:

  • Involved in functionality, GUI and performance requirements of the application under test using multiple browsers such as Netscape navigator and Microsoft explorer on multiple platforms.
  • Use(TFS) TeamFoundationServerto create user stories, time expended and generate reports and statistics
  • Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere, Perfecto Mobile and Simulators like: Android SDK, IPhone SDK etc.
  • Involved in using Asset Liability Management (ALM) tool to manage interest rate risk and liquidity risks for the financial systems.
  • Involved in work on wealth management system for within Mortgage application for the customers.
  • Performed end user testing before the Build is released for actual real time implementation.
  • Involved in functional, integration, regression, user acceptance, GUI and stress testing.
  • Created and maintained reusable Actions in Device anywhere for mobile application.
  • Investigated software bugs and interacted with Dev team to resolve bug issues using MTM
  • Effectively involve in logging bugs, reviewing solved bugs and analyzing test result using MTM
  • Involved in testing the customer equity shares online.
  • Involved in testing the liquidity management for trade stocks and bonds.
  • Back end testing was done to verify and validate data using SQL.
  • Involved in testing the company and Individual reports generated by crystal reports.
  • Document test plans, test cases, test procedures, and test scripts using(TFS) TeamFoundationServer, ensuring that test plans contain a reusable test case
  • Managing the Change Requests and verifying in the TFS and assigning them to respective Dev team members
  • Involved in testing the fixed income transactions online.
  • Involved in testing the trading, equities and stocks for the company.
  • Involved in Bug tracking and reporting with PVCS tracker and Quality Center.

Environment: JAVA, ASP.NET, VB.NET, XML Web Services, HTML, TFS (Team Foundation Server), VB, XML, Crystal Reports 8.0, FIX, HTTP, SQL, Oracle 9i, PVCS Tracker 7.5.2.0, Quality Center 8.2 MS Excel, MS Word, MS PowerPoint, MTM(Microsoft Test Manager), Windows NT and Windows XP Professional.

Confidential - Rochester, NY

QA Analyst

Responsibilities:

  • Worked on modules related to Claims, Providers, & Contracts and worked with Claims attributes, Provider attributes, enabling EOB & Remittance rules associated with Provider configuration process in Facets.
  • Worked with providers and Medicare or Medicaid entities to validate EDI transaction sets or Internet portals.
  • Involved in Mobile Computing testing with iPhone and Android Essentials including cross-browser testing.
  • Perform mobile testing on various mobile devices such as Iphone, HTC droid and Dell Streak.
  • Responsible for gathering requirements, design and develop data warehousing ETL solutions and delivery reports
  • Worked with ETL group for understating mappings for dimensions and facts
  • Installed and used “Emulator” to perform mobile test execution for Iphone, HTC droid and Dell Streak.
  • Involved in testing HIPAA EDI Transactions and mainly focused on 837 and 835.
  • Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing (system and integration testing) and Documenting the test results
  • Worked on various EDI X12 transaction sets such as 270/271, 276/277, 835,837 etc. Experienced in EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
  • Prepared test cases for Healthcare Eligibility Benefit Inquiry and Response.
  • Involved in Processing 837 Healthcare Claims (Institutional and Professional) and 276 Health Care Claim Status request.
  • Validated Healthcare claim status request and response reports.
  • Tested various functionality like Membership& Eligibility, Claims Processing and Payment, Provider credentialing and Benefits Packages in Facets.

Environment: Quick Test Professional, ETL, Load Runner, Quality Center, .Net, MS SQL Server 2005, Windows XP, SVN, Facets

Confidential - Seattle, WA

Quality Analyst

Responsibilities:

  • Participated in Kick off meetings and Walk through meetings with Development, Business and other QA Teams.
  • Responsible for testing web services both on the back end and also the consumers of the web services.
  • Developed detailed Master Test Plan, Impact analysis document and prepared effort estimations.
  • Worked closely with project manager in the Planning, Test Strategy and Test Approach.
  • Successfully handled various P&C Insurance projects like Auto Rate Redesign, Home Rate Redesign, Customer Billing Output, Earthquake Transition, EDI Lien holders and Dwelling Fire Rate Change 2010.
  • Handled various P&C Insurance Modules like Policy, Billing, Document Solutions, Claims, and WIP etc.
  • Functionally validated Web Services delivered in SOAP XML format as provided in specification document
  • Validated the Web Services (SOAP) both Request and Respond Messages.
  • Developed Web Services scripts for a Web Service call sing SOAP UI
  • Expertise in executing test cases in Mainframes via CICS and TSO Experienced in PAS, Underwriting Reinsurer Reinsurance, Annuity, annuities, Casualty life insurance claims IRA PAS policy administration system retirement Guidewire policy center, billing center
  • Expertise in executing SQL queries in DB2 to extract production data for retesting production defect fixes in test environment
  • Developed Web Services scripts for a Web Service call sing SOAP UI
  • Ran SQL queries in DB2 for extracting the production policies.
  • Hands on experience in modifying and running the test scripts already existed for requirement changes using QTP 9.5.
  • Hands on experience in raising defects using Quality Center.

Environment: Internet Explorer 6.0, Windows 2000/XP, Mainframes, QTP, RFT, Quality Center 9.5.

Confidential - New York, NY

QA Tester

Responsibilities:

  • Providing end to end testing services for the Ecommerce web application.
  • Invoved in QA Docs (Test Plan, Scenarios, RTM, Test Case Design), Peer Reviews, Test Case Execution, analyzing the results of scripts, interaction with developers in fixing the errors by having Defect Triage meetings also has sound working experience with various cross functional teams.
  • Involved in Cross browser testing and different environment on every build given.
  • Involved in UAT testing for migrating the data.
  • Successfully implemented the End2End testing and UAT (User acceptance testing)
  • Entered bugs in HP Quality Center, verified bug fixes and performed end to end testing.
  • Conducted System Testing, Regression testing, GUI Testing and Cross Browser compatibility testing during the releases and interacted with the developers to resolve any technical issues Experienced in ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
  • Tested SOA processesand methodologies used to deliver Customer order application, New Web Application and Finance application for quality standards interface to meet customer expectation.
  • Daily monitoring activities of ATG BCC agents, production instances.
  • Used Quality Center bug tracking tool to analyze & capture bugs, track and manage dashboard any type of updates for project release.
  • Edited QTP scripts to include Check points, Expression values, Keywords, Parameterization etc.

Environment: ATG Technology, Java, J2EE (JSP, servlets, JDBC) and build scripts, eclipse 3.0, SQL Server, win CVS, Radar, Test Link, Apache web servers

TECHNICAL SKILLS

Testing Tools: SOAP-UI. MS-Project &Visio, Quality Center, Veri-FIx, QTP, Selenium IDE/Web driver, DOORS.

Operating Systems: Windows UNIX

Databases Oracle: 9.2, Sybase, PL SQL, TOAD.

Languages: SQA Basic, VB Scripting-Basic, Visual Studio.

Protocol: SWIFT, FIX, FTP, SFTP, MQ Series, Event Monitor, ULDD.

Web Technologies: XML, SOAP UI, UAT.

Programming Languages: C, SQL, JAVA/J2EE

Misc: MTM, TFS, VSTS, UFT, Visual Studio Test Manager, ALM, ETL, Data Warehouse, SQL, BACKEND, Cognos, Informatica, SQL, BI, BO, Business objects Business Intelligence, Microstrategy, SOAP, SOA, API, XML, as400 Mainframe, CICS, LISA ITKO, gherkin, TDD, BDD, cucumber, automation framework, XML, SOAP, salesforce, peoplesoft, SAP, MS Dynamics, SDK, SOA, Device Anywhere, Perfecto Mobile, iOS Android mobile testing, native, Blackberry, simulator, emulator, handset iPad, Teradata, clarity, ppm, Rest, API, Shell scripting, VB script, coded UI, FIDDLER, RALLY, UNIX, LINUX, JIRA, MDM, Master data management, Eclipse, Git, Jenkins, Advanced REST Client, Flash/Flex, CRM, Adobe CQ5/AEM, Open STA, Test Link, Microsoft ACT, WAPT/WSOPMethodologies Agile (SCRUM, SPRINTS), Waterfall, Ad Hoc.

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