SUMMARY

• Around 8+ years of experience in the field of Software Quality Assurance & Testing.
• Strong knowledge of the Systems Development Life Cycle (SDLC) models such as Agile, Water Fall and Spiral.
• Experience developing & producing Test Scripts and Test Cases for Client server and Web based Applications.
• Good experience in client interactions regarding any testing related issues
• An expert in analyzing, understanding and testing applications related to banking, finance and mortgage domain.
• Experience in Back - End Testing using SQL on UNIX and Windows platform to validate the consistency of data.
• Proficient knowledge in various types of Software Testing such as Unit testing, Integrated testing, System Testing, Black box testing, Positive Testing, Negative testing, Performance Testing, Stress Testing, Load Testing, Volume Testing, Data Driven Testing, Back end Testing and Regression Testing.
• Exposure to Investment Banking (Equities) FIX Protocol, Capital Market, Wealth Management domains
• Good Understating on Medicaid Management Information Systems (MMIS),
• Extensive experience in Backend Testing on distributed databases using SQL queries.
• Experience in Functional Testing, System Integration Testing, Back End Testing, GUI Testing, configuration Testing, User Acceptance Testing.
• Solid understanding of Membership, Claims Processing, Billing, Benefit/Eligibility, Authorization/Referrals, COB, and have experience in HIPAA standards and corresponding EDI transactions.
• Involved in writing and execution of different Scenarios, Cases for the modules using ALM/QC.
• Knowledge of Medicaid and Medicare Services.
• Experienced in Performing Functional and Regression Testing using UFT/QTP.
• Experienced on writing VB and VB Script code in UFT/Quick Test Pro environment.
• Experience in performing functional testing using Quick Test Pro.
• Proficiency in Medicaid/Medicare and EDI 4010 to EDI 5010. Involved in conversion and mapping HIPAA ICD9 to ICD10. Expert in COB (coordination of benefits).
• Subject matter expertise in Securities and Capital Markets, Risk Management (Market and Credit), Fixed Income and Derivatives, Credit Derivatives Market, Emerging Market, Equity Market, Fixed Income Market and Money Market
• Proficient in manual and automated testing of applications on Windows and Unix environment
• Excellent communication and writing skills with the ability to adapt to new and dynamic environments
• Ability to multi-task, prioritize and work with time constraints while paying attention to details
• Creative and Aggressive person capable of forming and maintaining positive and productive team environments with integrative thinking skills.

TECHNICAL SKILLS

Mobile Platforms: iOS, Android, Blackberry, Windows Mobile, Palm

Mobile Devices: iPhone 3, iPhone 4, iPhone 4S, iPhone 5, iPad, Samsung Galaxy S4, Samsung Galaxy S3, HTC One, Motorola Droid RAZR, Samsung Galaxy Note, Blackberry Z10, Nokia Lumia 900/920

Defect Tracking Tools: HP Quality Center, Jira, Bugzilla, Trac

Mobile Browsers: Android, Blackberry, Chrome, Dolphin for iPhone, IE Mobile, Opera Mini, Polaris, Safari

Databases: Excel, MS Access, MySQL, MS SQL, Oracle

Web Services: REST, SOAP

Internet Technologies: HTML, CSS, Java Script, JSP, AJAX, XML, JQuery

Networking: DNS, DHCP, TCP/IP, SMTP, VPN, FTP, VoIP, Router, Switches, GSM, CDMA, LTE

Tools: SoapUI, XML Spy

Project Methodologies: Waterfall, Agile

Other Tools: MS Word, MS Excel, MS PowerPoint, MS projects, MTM, TFS, VSTS, UFT, Visual Studio Test Manager, ALM, ETL, Data Warehouse, SQL, BACKEND, Cognos, Informatica, SQL, BI, BO, Business objects Business Intelligence, Microstrategy, SOAP, SOA, API, XML, as400 Mainframe, CICS, LISA ITKO, gherkin, TDD, BDD, cucumber, automation framework, XML, SOAP, salesforce, peoplesoft, SAP, MS Dynamics, SDK, SOA, Device Anywhere, Perfecto Mobile, iOS Android mobile testing, native, Blackberry, simulator, emulator, handset iPad, Teradata, clarity, ppm, Rest, API, Shell scripting, VB script, coded UI, FIDDLER, RALLY, UNIX, LINUX, JIRA, MDM, Master data management, Eclipse, Git, Jenkins, Advanced REST Client, Flash/Flex, CRM, Adobe CQ5/AEM, Open STA, Test Link, Microsoft ACT, WAPT/WSOP etc.

PROFESSIONAL EXPERIENCE

Confidential, Maryland

Software Testing Engineer

Responsibilities:

• Testing experience with strong background in Software QA and Testing in a multi-server environment. Including back-end and front-end testing activities.
• SOATest including WSDL, XML, and messaging clients.
• Worked with high-volume transaction systems, MQ/JMS Messaging, web services, and GUI development
• Experience and In-depth knowledge of Claim Adjudication process
• Conduct deep technical analysis/testing of release in plan to conduct validation and verification of entire application.
• Participate in Business Requirements reviews and work with systems analysts/developers to fully test application changes.
• Understand the functional specification and scope of releases to design robust testing harness to ensure the quality delivery
• Detailed knowledge of 837/835 EDI formats including all segments and loops. Ability to manipulate 83/83 EDI /XML files to generate a wide variety of valid claims
• Ability to execute all phases of the testing process in a multi-server environment. Requires the ability to define and maintain testing environments and/or configuration.
• Experienced in EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
• Hands on UNIX knowledge to write and execute queries would be preferred. Ability to write scripts to run queries in an automated fashion
• Demonstrate strong and clear communication skills with the ability to work with all project members including representatives from business and technical groups of people in a collaborative environment.
• Ability to maintain individual testing machines with required software, and connectivity configuration.
• Ability to work independently and meet deadlines in a highly demanding environment
• Healthcare insurance related technology project experience
• Experience and In-depth knowledge of Claim Adjudication process
• Extensive experience in Relational database (including) generating complex queries, setting up database connections, and automating query processing.
• Experience with databases testing in a data warehouse environment.

Confidential, Bloomfield, CT

Sr. QA / Engineer

Responsibilities:

• Validate the date from EDI transaction in the front end as well as back end.
• Analyze business and system test requirements, manage development of specifications to create and execute detailed test plans, test strategy, test estimation and verify bug fixes.
• Set claim processing data for different FACETS Module.
• Prepared Test Plans and Test Cases based on the functional requirements and HIPAA regulations like 834, 837, and 835.
• Actively participated in requirement reviews, planning, estimating, writing and executing test cases, reporting, proficient in implementing QA processes/procedures and have proven expertise in manual testing
• Experienced in EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
• Experience in testing FACETS application modules like Enrollment, Membership and Claims.
• Helped team in Creating detailed test scripts for testing
• Conducted Validations for different FACETS modules Providers, Claims and Membership.
• Define and implement testing at the module and system level
• Reported project status and other related escalations, maintained case logs and reported product issues to the lead.
• Worked on creating specifications for transitioning business from HIPAA 4010A to 5010 and from ICD-9 to ICD 10.
• Work closely with R&D and Client Support in software development and debugging

Environment: Windows, Oracle, UNIX, FACTES, HIPAA regulations, Manual Testing, MS Office Suite

Confidential, Mooresville, NC

QA/Mobile Tester

Responsibilities:

• Review Design Specification and Functional documents.
• Identify the scope of the testing required for a release based on the requirements document.
• Prepare Test plan after discussions with the test team and have it reviewed and approved by the management/ development team.
• Identify the required metrics and work to have them in place.
• Testing mobile application for features, functions, modifications, enhancements, integration points, and reports to ensure successful migration from a testing to a production environment.
• Identify the needed testing effort by calculating the sizing needed for the given release and plan the effort needed for the same.
• Figure out skills are needed and balance the test resources accordingly with those needs based on their own interests as well. Also identify if there are skill gaps and plan training and KT sessions for the identified test resources.
• Experienced in ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Identify the tools for test reporting, test management, test automation, etc. and educate the team as required to be able to use those tools.
• Defect tracking and bug reporting using Quality Center. Analyzed BRD and create test scripts and test scenarios for various mobile banking environments.
• Hold meetings within the test team to make sure everyone is aware of what the fellow team members are doing.
• Validate and approve entry/exit criteria forms for SIT Testing.
• Create Test Cases, Test Scenarios in Quality Center and ensured traceability to Business Use Cases
• Involved in the complete Software Development Life Cycle (SDLC) in an Agile Environment.
• Preparation of Daily Defect Report and Weekly Status Reports.
• Conducted Functionality and Regression testing during the various phases of the application on different Mobile devices and different Mobile OS platforms like Andriod, IOS, Windows and Blackberry
• Interact with developers and discuss technical problems, reported bugs and support development team.
• Conduct re-validation and verification of bug fix.
• Tracking defects through to Closure.
• Preparation of Daily Defect Report and Weekly Status Reports.

Environment: Android, IPhone, IPAD, Java, J2ee, ActiveX and DB2, Web Commerce, Win2000, Win98, and Win NT, Quality Center.

Confidential, San Francisco, CA

Mobile/QA Tester

Responsibilities:

• Analyzing functional and technical specifications to gain a clear understanding of business function
• Created and published Mobile Test Strategy, Test Plan documents on SharePoint for project team members.
• Prepared accurate and detailed requirement specifications documents and functional specification documents for developing various mobile apps and for transferring the CRM project to the client's internal IT team.
• Experienced in Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
• Creating test plans with use cases for mobile testing efforts.
• Developing, maintaining and executing test cases for different mobile devices
• Used PerfectoMobile to test applications on multiple real devices.
• Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere and Simulators like: Android SDK, IPhone SDK etc.
• Testing mobile application for features, functions, modifications, enhancements, integration points, and reports to ensure successful migration from a testing to a production environment.
• Expertise in working with various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
• Verified the application is able to resume as expected when brought into focus from the background.
• Writing and executing SQL against relational databases in order to verify data and results.
• Entering and maintaining bug data in a common repository.
• Tested the behavior of the application under low memory conditions.
• Driving the effort to ensure that QA environments are in a state where thorough testing can be performed.
• Performed functional testing of individual modules of the Application on iOS, Android.
• Demonstrating good judgment in selecting methods and techniques for obtaining test results and solutions.

Environment: QTP, Java, DB2, UNIX, SQL, J2EE, iPhone, iPad, Perfecto Mobile, Lotus Notes, Restful Web Services, IOS, Blackberry OS, Android OS, Microsoft Visual Studio, Test Manager, Etc

Confidential, Southfield, MI

Sr. QA

Responsibilities:

• Analyzed the FACETS Requirements and conducted gap analysis.
• Worked on comparison of Claims in Facets and HAP’s Old legacy system (Xcelys).
• Involved in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing using QTP.
• Performed Functionality testing during the various phases of the application and analyzed the results using QTP.
• Worked extensively on HP ALM (QC) to track requirements, test conditions and defects.
• Uploaded test cases from excel to HP ALM.
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Worked on parallel testing of Claims, Billing and Commission.
• Actively participated Agile and scrum meetings, review and developed test scenarios.
• Prepared automated scripts for Maintenance and Regression testing using QTP.
• Performed Application Product Testing (APT) and Integration Product testing (IPT) of Billing and Commission on Facets
• Experienced in EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
• Performed Business Process Testing using BPT (Business process testing) module of Quality Center and QTP.
• Created test scripts for Security, Positive, Negative and User Acceptance Testing (UAT).
• Tested SOA processesand methodologies used to deliver Customer order application, New Web application for quality standards interface to meet customer expectation.
• Assisted in developing test plans for testing the functionality, GUI, and security.
• Involved in FACETS Implementation, involved end-to-end testing of FACETS Billing, Claim Processing and Subscriber/Member module.
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document
• Verified the test cases and test scripts written by Jr. Testers.
• Actively worked on the Billing and Commission integration testing from HAP’s Old Legacy system to Facets.
• Prepared EDI files to validate EDI transaction sets.
• Work with the Business users (SME’s) to gather the test data.
• Performed data analysis in Oracle SQL developer for parallel testing in Claims, Billing and Commission.
• Performed backend and Frontend testing in Facets.
• Conducted the defect report using Document Generator in QC.
• Involved in UAT testing.

Environment: Oracle, Windows, HP ALM/Quality Center, Facets, XML, UAT, MS Office, QTP.

Confidential, Boston, MA

QA Tester

Responsibilities:

• Analyzed Business Requirement Document and Technical Specifications Document to identify
• Performed manual and functional testing on various parts of the application and used Quality Center for offshore defect tracking and QC for onsite defect tracking
• Responsible for Manual Testing and Automation Testing.
• Analyzed existing trade lifecycle from client initiation to post-trade compliance including coordination with broker-dealers and DTCC
• Performed manual testing to conduct backend testing using UNIX shell scripts and SQL Queries
• Worked with different modules of Quality Center such as Requirements, Test Plan, Test Lab, Defects and Dashboard module.
• Prepared various test reports from Quality Center such as Test Execution Status, Test Execution Summary, Defect Summary/Details report.
• Used SQL queries to validate the data between the backend and the front end
• Created test cases for various modules in MS Excel and exported them to Quality Center for Test Case Management.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Conducted system health tests and regression tests after every new build.
• Experience in performing end-to-end User Acceptance Testing (UAT).
• Set-up, co-ordinate & conduct system & UAT testing with Business Analysts and end-field users after the applications were all set.
• Conducted reviews with clients and User Acceptance Testing teams
• Developed test scripts for the test cases in QTP for functional and regression testing.
• Used SQL queries to validate the data between the backend and the front end
• Uncovered multiple issues related to the data population in the backend database using QTP.
• Performed rigorous manual testing such Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing
• Performed Database testing using SQL queries
• Executed the Test Scripts in Quality Center.
• Defects are logged using Quality Center and follow up with Business and Developers to discuss about the issues.
• Actively participated in Walkthroughs and Daily status report meetings.

Environment: C#, .NET, Java, QTP, Windows, Unix, SQL Server, Quality Center, XML, HTTP.

Confidential, Atlanta, GA

QA

Responsibilities:

• Created Test Cases, Test Scenarios in Quality Center ensured traceability to Business Use Cases and according to application.
• Involved in creating of Test Accounts in mainframe application according to the Business Requirements in utilization for testing.
• Create testing strategies for Disaster Recovery (DR) efforts.
• Involved in writing test scripts manually and Tested manually as per the specification documents.
• Wrote complex SQL scripts for Backend testing and Frontend Data validations.
• Created and executed scripts manually for Functionality testing.
• Experienced in FliteTrac, CrewTrac, Crew Recovery Manager (RMC), Tracking System Wide upgrades, Mileage requests for Other Airlines, Mileage Multiplier, Million Miler, Online Airline Reservation system, flight reservations, View Reservations, flight check-in, status and schedules, mobile boarding pass, book and change flights, book car, cruises, flight attendants, pnr, flight scheduling, crew scheduling, flight operations, global distribbution system (GDS)
• Provide support and data as and when needed to the performance Team.
• Created test cases manually to perform different types of testing such as positive/negative, functional/regression, interface, black box, batch testing, screen navigational testing, smoke/sanity testing, unit testing, performance testing, exploratory testing or Backend testing
• Created and Maintained Test Matrix and Traceability Matrix.
• Generated Test Traceability Matrix (TTM) to show the test case execution status.
• Performed Positive and Negative testing to test response of the application under test by creating Data Driven tests.
• Formulated detailed Test Plan, Test Cases and Testing Procedures, which included Test Cases/Scripts, Performed configuration/ compatibility and user interface testing manually.
• Performed Data Driven Testing using WinRunner.
• Conducted GUI/Usability Testing and Black Box Testing according to specifications.
• Automated test scenarios for GUI, Functionality and performed data driven testing on the application inserting different data in excel sheet using QTP
• ConductedFunctionality testingduring various phases of the application usingQTP.
• Worked extensively on web-based testing and involved in UAT environment, pre-production environment and production environment
• Provided data to the Business Analysts during UAT
• Involved in writing complex SQL queries to check the data integrity
• Performed Smoke and Sanity testing.
• Performed Positive and Negative Testing
• Performed Security testing and Backend testing Manually.
• Backend Testing using SQL and Unix Shell Scripts
• Participated in conducting System testing and End to End testing Manually.
• Extensive UAT Testing Manually.
• Performed Usability and Integration testing Manually.
• Used Test Director for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Documented bugs found out during the process of testing.
• Reported Defects in Defect tracking tool of Quality Center (Mercury) by assigning Defects to developments that are encountered during testing phase based on application teams.
• Coordinate with Operations team to make sure that new platform has robust testing processes.
• Created RTM and performed Gap Analysis to ensure the requirement coverage.
• Recommend and implement naming convention for Test Cases, Test Sets and Defects.
• Attended Weekly status meeting in reporting and provided a weekly report that includes test metrics consisting of status reports.

Environment: Quality Center, Test Director, QTP, UNIX, Oracle, DB2, HTML. .Net, MS Office, Windows

Confidential, Chicago IL

QA Analyst

Responsibilities:

• Analyzed Business Requirement Document and Technical Specifications Document to identify Test Scenarios and Test Procedures.
• Worked in Agile Testing and participated meetings every day in iterative environment.
• Involved in identifying high level objectives and scenarios.
• Responsible for Manual Testing and Automation Testing.
• Worked with different modules of Quality Center such as Requirements, Test Plan, Test Lab, Defects and Dashboard module.
• Prepared various test reports from Quality Center such as Test Execution Status, Test Execution Summary, Defect Summary/Details report.
• Created test cases for various modules in MS Excel and exported them to Quality Center for Test Case Management.
• Used XML (API) for transferring the data from the client to the server
• Extensively involved in Risk analysis, Securities and their valuation, Asset Management (risks and returns), Asset Allocations, Bond pricing, Financial Derivatives, Cash flows, Financing Structure, Portfolio Analysis etc..
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Worked on FIX Orders, FIX Options, Buy Side firms and Sell Side firms.
• Developed automated test scripts to facilitate regression testing.
• Performed system and integration testing on Trader Application, where traders can enter, monitor, manage & optimize orders in listed and over-the-counter individual equities/stocks, equity/stock options and fixed income securities. Also validated Traders ability to identify news or price-driven trading opportunities.
• Documented client information, data requirements and functional specifications
• Prepared positive and negative test cases with valid and invalid data
• Conducted system health tests and regression tests after every new build.
• Conducted reviews with clients and User Acceptance Testing teams
• Developed test scripts for the test cases in QTP for functional and regression testing.
• Used SQL queries to validate the data between the backend and the front end
• Uncovered multiple issues related to the data population in the backend database.
• Prepared test scripts for automated testing using QTP.
• Performed Adhoc testing, Integration Testing, retesting, Regression Testing, Positive and Negative Testing on Trading Stocks, Options, Mutual Funds, Account Summary, Quotes, RDC and Transfers.
• Performed Database testing using SQL queries
• Executed the Test Scripts in Quality Center.
• Defects are logged using JIRA and follow up with Business and Developers to discuss about the issues.
• Actively participated in Walkthroughs and Daily status report meetings.

Environment: C#, .NET, Java, QTP, Windows, SQL Server, API, Unix, Quality Center, JIRA, XML, HTTP.