SUMMARY

• Involved in creating Master Test Plan, Test Reports, Test Cases and Test Scripts for Automated and Manual testing based on the functional specification for the Functional, Integration, Regression and GUI Usability testing.
• Taking lead responsibility for manual and automated testing of systems prior to deployment.
• Performing SQL queries to verify GUI front - end results and to extract and manipulate data to satisfy test cases/requirements.
• Proven programming skills in SQL, PL/SQL, triggers and stored procedures.
• IT experience of which Healthcare QA analyst with over 3 years of experience testing and using decision support and reporting systems to test Medicaid and other healthcare programs.
• Having good knowledge of Software Quality Assurance like CMM/CMMI and IEEE standards.
• Identifying the Test Scenarios based on Business Requirements, Design Documents and Use Cases.
• Strong understanding of Web Services methodologies like SOAP
• Strong skills in various areas of testing including system testing, unit testing, performance testing, volume testing, white box testing, Smoke, End to End, Security, grey box, black box testing, regression testing and user acceptance testing(UAT).
• Experience with object oriented software and .Net web applications testing using manual, automated test tools, functionality UI, regression testing and data testing in a structured, full software development life-cycle (SDLC), Capability Life Cycle (CLC) methodologies and validation environment.
• Proficient in identifying, analyzing, validating, verifying and documenting defects, questionable functions, errors and inconsistencies in software program functions, outputs, content and security.
• Experience with DB2, Oracle 9i, 8/8i, 7.3, 10g database creations, configuration, administration, maintenance, performance and tuning.

TECHNICAL SKILLS

ERP: Oracle Applications 11.5.10, 11.5.8

Operating Systems: Windows NT, Windows XP, Windows 95/98, UNIX and LINUX.

Databases: MS SQL Server 2008/2012/2016 , MySql, MS Access 2012, Windows 10, 7 Ultimate/Professional 32/64 bits, Oracle 9i, Oracle 10g, TOAD.

GUI Tools: Visual Basic 5.0/6.0, Java, and AWT/Swing.

Web Technologies: JSP, ASP, XML, HTML, DHTML

QA Tools: Win Runner 7.5, Load Runner 9.5, HP ALM, UFT/Quick Test Pro 11.0, Junit Testing, Quality Center 11.0.

Error Tracking Tools: PVCS Tracker, Jira, Clear Quest, Bugzilla, Test Director, ALM/Quality Center.

Services & Protocols: TCP/IP, Telnet, SMTP, MS Exchange 5.5, Send mail, HTTPS/HTTP, FTP, and Apache.

Others: Microsoft Project, Microsoft Outlook, Rational Rose, Telnet, Minitab, SAS, MS DOS, JAVA, ASP, Crystal Report, CGI, HTML.

Web Programming: Active Server Pages (ASP) 1.0, CGI, HTML, JavaScript, Perl.

Miscellaneous: MTM, TFS, VSTS, UFT, Visual Studio Test Manager, ALM, ETL, Data Warehouse, SQL, BACKEND, Cognos, Informatica, SQL, BI, BO, Business objects Business Intelligence, Microstrategy, SOAP, SOA, API, XML, as400 Mainframe, CICS, LISA ITKO, gherkin, TDD, BDD, cucumber, automation framework, XML, SOAP, salesforce, PeopleSoft, SAP, MS Dynamics, SDK, SOA, Device Anywhere, Perfecto Mobile, iOS Android mobile testing, native, Blackberry, simulator, emulator, handset iPad, Teradata, clarity, ppm, Rest, API, Shell scripting, VB script, coded UI, FIDDLER, RALLY, UNIX, LINUX, JIRA, MDM, Master data management

PROFESSIONAL EXPERIENCE

Confidential - Charlotte, NC

Sr. QA Engineer

Responsibilities:

• Analyzed the Business Requirements Document, put input in Test Plan and prepared detailed Test Cases for new functionality.
• Responsible for testing web services both on the back end and also the consumers of the web services.
• Extensively worked in testing reporting tool, by writing test cases and executing them in full software development life cycle.
• Experienced in handling defect management using MS Visual Studio Test Manager (VSTS)
• Worked on Team Foundation Server (TFS) and Microsoft Test Manager (MTM) to effectively manage the product life cycle.
• Developed detailed test cases from user stories using Team Foundation Server (TFS).
• Use agile systems and strategies to provide quick and feasible solutions, based on agile system, to the organization.
• Prepared Test strategy and Test Plan for each Release cycle along with the UAT test plan.
• Conducted GUI, Backend, Data Driven and Security Testing and regression testing on new builds/versions.
• Followed Agile Methodology to emphasize on real time communication over written documentation and to minimize risk by implementing software test effort in short time sprints or iterations.
• Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing (system and integration testing) and Documenting the test results
• Done the API testing Using SOAP UI tool creating customers and Validate in Back end and front end systems
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document
• Used Appium Emulators and IOS simulators
• Implemented simulator for mobile app testing in IOS using Appium Tool
• Hands on experience in using Appium Emulators and IOS Simulators For Mobile app Testing
• Optimized test scripting for Chrome, Firefox, and Internet Explorer browsers and conducted testing for iPad, iPhone, Samsung Galaxy Tab, and Windows Mobile devices.
• Technical experience in software product testing/debugging using QA tools for iOS/Android(Charles web proxy, Fiddler)
• Testing Mobile apps on cloud environment/tools
• Performed data-driven testing on the application by using parameterization technique on QTP
• Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
• Experience with Microsoft Test Manager, Experience using Visual Studio Performance and Load testing tools.
• Worked on Team Foundation Server (TFS) and Microsoft Test Manager (MTM) to effectively manage the product life cycle.
• Performed Functional, System, Security, Localization and Regression & User Interface testing of software applications.
• Performed Database Validation Testing and manipulations using SQL quires.
• Worked with ETL group for understating mappings for dimensions and facts
• Wrote SQL queries to retrieve data from DB2 databases after data migration.
• Involved in preparing Test Plan and Test Cases based on business requirements.
• Work with Team members to organize data for Testing Web Services for various Client Products.
• Modified and Edited the XML to validate the SOAP UI Services.
• Created test plans and wrote test cases
• Created the Traceability Matrix to ensure that all the user stories are being tested and covered in the testing plan.
• Conducted GUI, Backend, Data Driven and Security Testing and regression testing on new builds/versions.
• Validated the Web Services (SOAP) both Request and Respond Messages.
• Developed and executed test cases test Scenarios and followed-up defects using Quality Center.
• Conducted Bug review meeting to discuss resolution of issues.

Environment: Quality Center, QTP, MS OFFICE Suite, DB2, UNIX, XML, SQL, Web Services, Manual testing, SOAP UI, MTM, TFS, ETL, API, Visual Studio, Functional testing, Regression testing, UAT, E-commerce Etc.

Confidential - Parsippany, NJ

Sr. QA Analyst

Responsibilities:

• Responsible from Test planning to execution and defect reporting and tracking.
• Developed Test scenarios, Test Scripts and Test cases based on Requirements
• Tested different types of transactions like sales, returns and voids and even exchanges using different tenders like Cash, credit cards, debit cards, gift cards, and foreign currencies.
• Applied discounts/promotions on different types of transactions.
• Verified Saleswx trace logs to check the request and response from POS to CRM and JDE interfaces as part of Web service testing.
• Tested POS on different languages.
• Performed end to end testing to validate the data across the interfaces.
• ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Created and maintained detailed test cases to perform various types of testing in Test Plan module of Quality Center.
• Performed data driven testing by data driver wizard and parameterization in UFT/QTP for web based application.
• Developed and maintained automated scripts using UFT/QTP for functional automation testing.
• Designed data driven tests in UFT/QTP script to validate with different sets of test data.
• Tested application compatibility in different browsers like Firefox, Internet Explorer, Safari using UFT/QTP
• Designed data driven tests in UFT script to validate with different sets of test data.
• Created environment validation integrated with Jenkins build execution, developed a automation framework
• Integrated framework with Appium to support mobile/tablet automation for both iOS and Android.
• Implemented Acceptance testing suite using Cucumber and Java for stakeholders covering base test scenarios
• Created web UI tests using cucumber, capybara, gherkin, Selenium Web Driver (tests written in ruby).
• Performed functional testing of individual modules (Accounts, Trading, Quotes and More) of the Application on iOS, Android, Blackberry OS, Windows OS operating systems.
• Writing Complex SQL queries and optimizing SQL Queries
• Involved in validating SOAP XML specifications as per the standards.
• Functionally validated Web services delivered in SOAP XML format as provided in specification document
• Used JIRA for logging Defects and tracking
• Requested different versions of iOS, Android and Blackberry mobile devices
• Analyzed the Crash reports on various mobile platforms and reported to the development team
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, iOS etc.
• Tested the UI of the end product on mobile, PC, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required
• Executed automated test cases in ALM/Quality Center and reported defects in JIRA
• Detected, reported and tracked defects using ALM/Quality Center.
• Conducted the defect report in ALM/Quality Center.
• Interacted with the developers to report and using ALM/Quality Center.
• Used Quality Center to store Test Plans, Test Cases, Test Scripts and for bug tracking.
• Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking tool Quality Center.

Environment: ALM/Quality Center, QTP, Manual Testing, Web Services, SOAP UI, XML, UAT, iPhone, IPad, iOS, Android, Blackberry OS, Emulator like Device Anywhere, perfecto mobile, JIRA, POS, MS SQL Server, MS project, MS OFFICE, Visual Studio etc.

Confidential, Tempe, AZ

Sr. QA Analyst

Responsibilities:

• Established and monitored quality assurance measures and testing standards to ensure the consistent delivery of quality products to Production
• Concrete understanding of Quality Assurance Methodologies. Experienced in agile software development practices
• Ability to interact with IT personnel on all levels to resolve complex issues and provide solutions in a timely manner.
• Capable of QA mentoring, prioritizing and managing assignments, tasks and projects to completion with minimal supervision.
• Executed Regression, Functional, Subsystem, Integration and Ad-Hoc tests. Wrote SQL queries and batch programs to test validity of database contents. Experienced in Testing Microsoft Applications (C#, SQL Server 2015).
• Performing all testing activities for initiatives across one or more assigned projects, utilizing processes, methods, metrics and software that ensure the quality, reliability and systems safety and security.
• Understanding the interfacing applications, test environments and our tools and methodologies.
• Developed Appium with Selenium Grid (for mobile web/native/hybrid apps) and shown proof of concept - which helped for VDL Direction.
• Selenium Web Driver, Selenium Grid to perform cross browser Functional Testing by using Gherkin Language for BDD (Cucumber)
• Mobile testing using Mobile automation tools (Appium/Calabash)
• Wrote Scenarios, Scenario outlines and Step Definitions using Gherkin in Cucumber for BDD.
• Test strategy formulation will include decomposing the business and technical requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other preparation activities.
• Tested reports using Business Objects functionality like Queries, Slice and Dice, Drilldown, Header, Drill up etc
• Performed Data Verification, data Validation, and Data Transformations on the Input data (Text files, XML files) before loading into target database
• Tested all the ETL process that were developed to fetch the data from various feeds into the data Warehouse.
• Experienced with Web Service testing using Soap Pro UI
• FliteTrac, CrewTrac, Crew Recovery Manager (RMC), Tracking System Wide upgrades, Mileage requests for Other Airlines, Mileage Multiplier, Million Miler, Online Airline Reservation system, flight reservations, View Reservations, flight check-in, status and schedules, mobile boarding pass, book and change flights, book car, cruises, flight attendants, pnr, flight scheduling, crew scheduling, flight operations, global distribbution system (GDS)
• Solid experience in functional testing, system integration testing, regression testing, GUI testing, web service testing, and browser compatibility testing
• Reviewed and approved test plans and documented test results prior to a release to Production
• Drove efficiency through the identification and automation of processes and tests throughout the development lifecycle
• Performed front-end functional, service integration layer and database testing to ensure the end product meets functional and design specifications. Testing could include manual, automated, SoapUI, validating Oracle SQL Developer and triggers, and using database queries and scripts.
• Performed system, performance and load testing to ensure the end product meets nonfunctional requirements. Testing would primarily be focused on the service integration layer.
• Performed end-to-end, integration and regression tests as required by the project and design
• Functioned as a member of an agile development team participating in planning, story writing, identification of acceptance criteria, estimating and delivering as committed. Knowledge of and experience with TFS and MS Test
• Contributed and adhere to a project schedule balancing on-time delivery with quality.

Confidential, Louisville, KY

Sr. Manual/Automation QA Analyst

Responsibilities:

• Reviewing requirements, specifications, SDK, user interface documentations and other project documentation.
• Developing and executing manual and automated tests using the selected tools.
• Using risk-driven techniques to develop, maintain and execute manual and automated test suites
• Strong knowledge of system testing best practices and methodologies.
• Familiarity with C#, HTML and XML validation. Working with the development team to capture and reuse automated unit test cases, drivers and other development test objects.
• Ability to operated comfortably in a multi-task / multi priority environment across a global team
• Extensive testing experience with AS400 Mainframe Technology.
• Extensive Technical knowledge of COBOL, JCL, CICS, VSAM and DB2.
• Regularly performed Functional Testing on AS400 and all its components.
• Involved on testing new functionalities on mainframe and integration testing between front end and data written to mainframe VSAM files.
• Development of the test case execution plan, test case execution, managing issues, and status metrics.
• Ability to interact professionally with a diverse group of technology resources, including developers, business analysts, project managers, support teams and senior management.
• Have solid QA experience with front end UItesting.
• Communicating effectively with business units, IT Development, Project Management and other support staff on testing timelines, deliverables, status and other information.
• Hands on in writing SQL queries. WroteSQLscripts for back end data verification.
• Responsible for testing and automating Client products running on Windows, Android and iOS platforms for tablets, laptops,smartphones and other mobile devices. Experienced with software coding, reliability testing and validation.
• Experienced with Manual, Automated testing and managing SOA testing activities using SOAP UI. Performed all types of testing in complex.
• Working with the development team to create and maintain an automated nightly build verification ("smoke") test.
• Tracing test cases and results back to specific quality risks and logging defects in the defect tracking system.
• Participated effectively in estimation, planning, cost-of-quality risk analysis.

Confidential, Louisville, KY

Sr. Manual/Automation QA Analyst

Responsibilities:

• Familiarity with C++/C, Java, HTML5 and XML validation. Strong system knowledge of the Confidential PC platform and peripherals.
• Experienced with Test Case management and Test Automation. Build Automation and release.
• Strong software testing skills with familiarity with front-end GUI testing and test automation.
• Experienced with Software Validation lifecycle with experience using bug tracking tools like JIRA.
• Demonstrated experience of usingnetworkmonitoring and analysis tools to debugEthernet/IP layer problems.
• Worked on: platform hardware expertise, X86-based architecture, the open source development process, Linuxkerneland device drivers, middleware, applications and validation tools.
• Experienced with SDK/Middleware service builds and diagnostic utilities.
• Responsible for testing and automating Client products running on Windows, Android and iOS platforms for tablets, laptops,smartphones and other mobile devices. Experienced with software coding and validation.
• Provided internal support to the test team. Consulted to test team on best practices and process changes to facilitatecloud/web servicestesting.
• Have system level test experience inEthernetand IP routing or switching devices. Experienced withnetworkdrivers.
• Involved in software testing and test methodology (functional, integration, regression or performance testing)
• Demonstrated experience of using network monitoring and analysis tools to debug Ethernet/Wireless/IP layer problems.
• Good understanding of Hardware (i.e. - Graphics, Networking, USB, Drivers,BIOSupdate..etc)
• Developed tests cases, test plans, test scripts and associated test applications forGraphicsDriverteam.
• Performed WirelessTesting, Wi Fi testing, Performance, Automation and Stress testing.
• Ability to analyzelogfiles for errors and performed corrective action as necessary.
• Posses strong development/validation status reporting. Working knowledge of troubleshooting CPUs, flashingBIOS.
• Familiar with test setup with mobiles andAndroiddevicesand Industrial-standardAndroidtestingtools.
• Performed Web-API Plug-in testing using browsers: IE 8/9, Mozilla Fire fox 7.0.1/8.0.1 , Chrome, Safari, and Opera.

Confidential, RI

Sr. SW Quality Assurance Analyst

Responsibilities:

• Wrote Test Cases & Specifications. Have strong problem solving & troubleshooting practices.
• Experienced with creating and working with Test Scripts and the Systems Development Life Cycle (SDLC) especially migration from development to UAT to SIT to Production.
• Used to own and test product areas of games. Analyzed test results and adjusts test cases accordingly
• Have proficiency inLinux, good test development skills and comfortable with low-level hardware.
• Have Game testing experience for VB/ASP/C#/.NET/Java/HTML/JavaScript/XML web service applications.
• Extensive experience with VB Scripting and automation using Quick Test Pro (QTP).
• Conducted data driven testing by parameterize data using QTP.
• Developed VB Scripts for System testing, Regression Testing and Functional Testing.
• Applied Advanced Test Engineering practices to solve technical problems at all layers of the system stack across all platforms (i.e. Terminal, Set-top / TV, Game Console). Worked with File Transfer Protocols (NDMConnect: Direct, Secure FTP, Java Scripts, etc.). Proficient in: Cobol DB2 JCL CICS Developer productivity tools (File-Aid, Abend Aid)
• Strong Experience in Automation Web Application Testing by using HP UFT/QTP
• Developed and maintained automated scripts using UFT/QTP for functional automation testing.
• Designed data driven tests in UFT/QTP script to validate with different sets of test data.
• Strong working knowledge of applicable mainframe applications (TSO/ISPF, CICS).
• Have hardware experience as well as - networking, server hardware and system commands at theLinuxshell.
• Designed and implemented manual / automated technologies, tools, and processes to improve testing effectiveness and repeatability. Worked on bug finding & reporting of bugs.
• Reviewed and analyzed architectures, designs, and requirements for validity with an emphasis towards product testability and identifying defects early in an Agile SDLC.
• Performed analyzing, isolating, reporting and tracking defects found during testing.
• Possesses the ability to edit data utilizingFile Aid. Have strong analytical and enterprise communication skills, as well as an ability to multitask, collaborate, and work well within both a team environment and independently.
• Experienced in testing web, client / server, and/or embedded applications.
• Ability to lead & mentor a group of test engineers. Being a team player and working cross-functionally.