SUMMARY

• Over 8 years of IT experience in Finance, Healthcare, Insurance, Retail and Marketing sectors with emphasis in Quality Assurance.
• Experience in developing Test Strategy, Test plan, Test cases, Use Cases, Test scripts and Traceability matrices.
• Expertise in testing using Agile and Waterfall methodologies.
• Expertise in QA methodology and Software Development Life Cycle (SDLC)
• Expertise in analyzing system specifications and business requirements.
• Accurate and concise documentation skills, used for creating detailed test plans, test reports and other documents required within the test process.
• Expertise in Manual and Automation Testing using automation testing tool like win Runner, Quick Test Professional (QTP) and Quality Center.
• Experienced in defect management, defect analysis and defect reporting using Test Director, Quality Center, TFS and Bugzilla.
• Expertise in testing Browser - based applications, POS, White Box Testing, Black Box Testing, User Acceptance Testing, Exploratory Testing, System Testing, Regression Testing, Integration Testing, Smoke Testing and XML code testing.
• Expertise in data driven testing and creating reusable functions.
• Tested POS applications on a variety of platforms, e.g., integrated in-store systems, web-based system interface for OTP 2.7 (Order to pay).
• Worked with a team of developers, business analysts, and product owners to create and execute manual test cases for POS and payment-related applications
• Expertise in using People soft Applications such as Finance Modules, Credit Card validation, Placing and Releasing Orders.
• Expertise in comparing XML code for Integration testing.
• Strong working knowledge of SQL for testing database integrity.
• Knowledge and experience in testing .Net, VB scripting, Java scripting & AS400.
• Exposure to software development methodologies such as Iterative, Project Management Methodology (PMM), Waterfall, RAD, Scrum, and Agile Methodology Excellent troubleshooting, issue resolution and follow-up skills.
• Excellent interpersonal communication skills and technical documentation skills.

TECHNICAL SKILLS

Programming Languages: SQL, PL/SQL, Javascript, HTML, XML, Ruby

Databases: Oracle, Microsoft Access, MS SQL Server, Netezza

Database Tools: Aginity workbench, SQL Navigator 4.1, TOAD, MS SQL Server, SQL Developer

Operating Systems: Windows (all editions), Mac OS-X, Unix, Linux

Application Packages: HP ALM, Quick Test Pro (QTP), Quality Center, ClearQuest, Selenium, Mingle, Cruise, Hudson, SilkTest, MS Project, Compuware, Siebel CRM, Microsoft Dynamics CRM, Microstrategy, Informatica

Misc: Cognos, Informatica, SQL, BI, BO, Business Intelligence, Microstrategy, API, XML, as400 Mainframe, CICS, LISA ITKO, gherkin, TDD, BDD, cucumber,, salesforce, peoplesoft, SAP, MS Dynamics, SDK, Device Anywhere, Perfecto Mobile, native, emulator, handset Teradata, clarity, ppm, Rest, Shell scripting, VB script, coded UI, FIDDLER, RALLY, UNIX, LINUX, JIRA, MDM, Master data management

PROFESSIONAL EXPERIENCE

Sr QA Engineer

Confidential, Atlanta GA

Responsibilities:

• Served as primary QA resource on multiple simultaneous projects.
• Co-ordinated QA activities between multiple QA and development teams.
• Developed and executed test scripts where required.
• Determined testing environment configuration test data requirements.
• Used Appium tool to tested automation test scripts on both IOS and Android platforms for native and mobile websites on mobile devices
• Experienced in Mobile testing for Mobile Web and Mobile App(Android & iOS) using Appium(Selenium 3.0), DeviceAnywhere emulators on iOS& Android devices, worked on Cloud based device applications.
• Primarily responsible for Android mobile app functional validation, data validation and API testing using Advanced REST client, JSON validation
• Tested Mobile Web and Mobile Native applications on iPhone, iPad, Android, Windows Mobile, iPod Touch and PC client by testing manually and using Automated Test.
• Automation testing Using SOAP UI for Smoke testing before applying the release in Production.
• Used SoapUI tool to test SOA based architecture application to test SOAP services and REST API
• Experience in CI/CD Tools includes Jenkins
• Executing End User Testing and recording test results in Application Lifecycle Management (ALM)
• Used HP ALM/ QC as a repository to record all project testing efforts and to keep track of the defects and also worked close with UFT Team
• Mentored and oversaw various QA resources
• Led and coordinated multiple ETL QA teams simultaneously to ensure software quality.
• Reported regularly to enterprise management on QA activities, including tracking improvements in QA metrics of the QA team.
• Sent weekly dashboards to executive leadership, IT leadership and business partners to show the current status of upcoming releases.
• Coordinated between multiple Onsite, Offsite, and Third party QA teams to ensure quality in enterprise wide software releases involving third party vendors.
• Created QA strategy for integration with back end databases and BI source tables.
• Created QA plans, strategy and oversaw execution of enterprise wide releases involving business intelligence data sources, online website to Business Intelligence reports.

Environment: Windows 7, Mac OS 10, HP ALM, MicroStrategy, Business Intelligence, ETL, Informatica, MS SQL Server, Big Data, Web-based applications, Web-services, Analytics, Mobile, Jira, IBM Netezza, Agility, Billing, Jira, Oracle, Aginity Workbench, Agile, Offshore, MS Project, Visio, PL/SQL Developer, Oracle RMB, Cybersource

Sr. QA / QA Release coordinator

Confidential, Atlanta GA

Responsibilities:

• Led and coordinated multiple QA teams simultaneously to ensure quality in bi-weekly deployment releases.
• Co-ordinated release deployment activities to ensure that all scheduled code changes were deployed and validated prior to public release.
• Sent weekly dashboards to executive leadership, IT leadership and business partners to show the current status of upcoming releases.
• Strong Experience in Automation Web Application Testing by using HP UFT/QTP
• Review and understand requirements related to POS (Point Of Sales) systems designed by Third Party Vendors like Retail Information System.
• Created and executed test cases for Sterling Orders, Returns, and Complete Inventory, Inbound and Outbound modules.
• Created e-commerce orders and shipped using Sterling OMS (9.0).
• Implemented of an Ecommerce product, Commerce Catalog Organization, Navigation & Search, Pricing & Promotions, Shopping Cart, Purchase Process and Order Processing etc., Merchandizing UI, Fulfillment / Payment Engines etc.
• Worked on Assigned Modules like POS, Product Assortment, Ordering, Cash management Lotto/Lottery Management and Employee Security maintenance on ISP(In-Store Processor)
• Tested on POS terminal to run the EOD transaction
• Developed and maintained automated scripts using UFT/QTP for functional automation testing.
• Designed data driven tests in UFT/QTP script to validate with different sets of test data.
• Worked on Team Foundation Server (TFS) and Microsoft Test Manager (MTM) to effectively manage the product life cycle.
• Created tasks and user stories, open bugs using TFS and assign it to developers for fix.
• Used SVN, GIT, TFS for maintaining code version in the control systems
• Used MTM tool in Visual Studio 2012 to create and organize test plans and test cases, executed manual tests and interacted with other team members
• Integrated SOAP UI automation scripts in continuous integration environment.
• Implemented mobile automation frameworks using Appium. Created automated behavior-driven development (BDD) tests using Behat framework for PHP (Cucumber/Gherkin). Implement CICD using BitBucket & Jenkins integration. Used Jenkin as a Continuous Integration server to configure with GitHub and Maven.
• Performed Web services testing between and third party applications using Soap UI.
• Tested the application devices like iPhone/iPad/Samsung/LG.
• Performed mobile testing includes UI, Functional and Installation on DeviceAnywhere and Appium with various configurations of iOS& Android devices and mobile browser testing.
• Testing Mobile apps on cloud environment/tools
• Used iOS simulator (on XCode) to make sure the app works on all devices and there no UI issues
• Performed Data Verification, data Validation, and Data Transformations on the Input data (Text files, XML files) before loading into target database
• Experienced DWH and BI tester/QA Analyst with strong background in design, development, and support of databases and information products as well as data analysis / reporting / Testing
• Served as point of contact for third party vendors giving progress reports showing progress and/or delays in getting vendor products listed on the site.
• Created QA strategy for integration with back end databases and store systems.
• Mentored junior QA resources.

Environment: Windows XP, HP ALM, CyberSource, Oracle, Online, Web-services, Mobile, Retail, Store systems, Handheld devices, Mobile.

QA Analyst

Confidential - Chantilly, VA

Responsibilities:

• Performed Functional, System, Security, and Regression & User Interface testing of software applications.
• Implemented manual testing of a web-based application, including backend and integration testing.
• Interacted with the Business Users and BA to determine and review BRDs, SRSs, and FRDs.
• Written and executed test cases for ICD 9 and ICD 10 codes and charges validation
• Worked on creating specifications for transitioning business from HIPAA 4010A to 5010 and from ICD-9 to ICD-10.
• Create test data as required by tests in FACETS 4.71/5.01 and CCA.
• Tested various transactions (Enrollment (834), Payment (835) and Medical/Dental Claim Data (837) for their compliance with the HIPAA regulations.
• Conducted Validations for different FACETS modules Providers, Claims and Membership
• Reviewed the Business Requirement documents with the business and development team to understand the architecture and functionality of the application in an agile environment.
• Performed "UAT" for 5010 and ICD 10 codes.
• Involved in API testing with both SOAP and Restful web.
• Worked on Validating Rest API Services for different HTTP METHODS
• Used Soap UI and Restful services for testing Web Services and Protractor for testing Angular in working with different front end
• Used SoapUI tool to test SOA based architecture application to test SOAP services and REST API
• Created Test Scripts in SoapUI and Restful for Testing using Web Services
• Experience in CI/CD Tools includes Jenkins
• Developed and executed test cases for XML / SOAP and REST services using SoapUI tool
• Added Property Transfer in Soap UI tool to transfer the values from one response XML to another request XML
• Tested web service XML using SoapUI tool. Modified end points when we worked on different servers and different versions of Web Services
• Test Business Objects reports for data validations and compare results with TOAD.
• Tested reports using Business Objects functionality like Queries, Slice and Dice, Drilldown, Header, Drill up etc
• Performed Data Verification, data Validation, and Data Transformations on the Input data (Text files, XML files) before loading into target database
• Tested all the ETL process that were developed to fetch the data from various feeds into the data warehouse.
• Written SQL scripts for validating the data loaded by the ETL processes.
• Extensively used ETL methodology for testing and supporting data extraction, transformations and loading processing, in a corporate-wide-ETL Solution using Informatica
• Experience in testing Business Intelligence reports generated by various BI Tools like Cognos and Business Objects
• Experienced DWH and BI tester/QA Analyst with strong background in design, development, and support of databases and information products as well as data analysis / reporting / Testing
• Good experience in Cognos & Business Objects Reports testing
• Prepared Test plan and test case for EDI 834 - Members Enrollment.
• Testing of EDI X12 834i, 834p, 834d Transaction sets for claims processing
• Responsible for review of requirements from Business Functional Specifications and conducted code as well as application design walkthroughs with Business, development team and test team members respectively.
• Edit claims (EDI Claims) with UltraEdit.
• Tested the HIPPA EDI 837/834 transactions according to test scenarios and verify the data with FACETS on different modules.
• Worked on FACETS User Interface Modernization and Claims enhancements like ICD-10 enhancements etc.
• Executing End User Testing and recording test results in Application Lifecycle Management (ALM)
• Integrated the HP ALM /Quality Center (QC) with HP UFT/QTP
• Used HP ALM/Quality Center to report and track bugs and impediments.
• EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
• Good knowledge of ISO 9000, CMM Level standards, HL7 and ICD 9/10 code lists.
• Performed the functional testing of HL7 transaction XML format messages.
• Understand and develop Web Services test strategy for different services as part of SOA.
• Tested HIPAA EDI Transactions and Code Sets Standards such as 820, 837/835, 270/271, 276/277 transactions.
• Successfully created and executed complex SQL Queries on SQL Server Database using SQL Query Analyzer to verify and validate data.
• Responsible for testing backward compatibility on various proxies of web services

Environment: Windows, Quality Center, SQL, QTP, Web logic, MS OFFICE Suite, UNIX, Oracle, XML, Web Services, FACETS, HIPAA, EDI, SOAP UI, VISIO, Excel Etc.

QA Automation

Confidential, Dallas Tx

Responsibilities:

• Led a team of 5 test engineers working on the automation team.
• Maintained the test plan for automated testing.
• Wrote automated scripts in Ruby for new requirements.
• Gave weekly updates on automation coverage and defect metrics to project management and client.
• Continued to mentor junior QA personnel.
• Updated existing scripts to reflect changes in requirements or new functionality.
• Monitored quality dashboard and notified responsible parties when newly checked in code broke automated regression tests.

Environment: Windows XP, Mac OS 10, Ubuntu, Mingle, Selenium, Cruise, Clear Quest, Web-based applications, Web-services, Subversion, Hudson, Intelli-J, Ruby, Offshore.

QA

Confidential, Chicago Il

Responsibilities:

• Responsible for quality of delivered software over 3 releases.
• Developed the test plan for both manual and automated testing required to rescue an endangered project release.
• Gave daily status updates on QA team progress to project management and client principal.
• Gave daily status updates on quality metrics to project management.
• Participated in code review and walk-through.
• Primarily responsible for Android mobile app functional validation, data validation and API testing using Advanced REST client, JSON validation
• Tested Mobile Web and Mobile Native applications on iPhone, iPad, Android, Windows Mobile, iPod Touch and PC client by testing manually and using Automated Test.
• Performed various types of testing on Mobile client applications across iPhone, Android, Blackberry and Mobile Web.
• FliteTrac, CrewTrac, Crew Recovery Manager (RMC), Tracking System Wide upgrades, Mileage requests for Other Airlines, Mileage Multiplier, Million Miler, Online Airline Reservation system, flight reservations, View Reservations, flight check-in, status and schedules, mobile boarding pass, book and change flights, book car, cruises, flight attendants, pnr, flight scheduling, crew scheduling, flight operations, global distribbution system (GDS)
• Regularly performed Functional Testing on AS400 and all its components.
• Involved on testing new functionalities on mainframe and integration testing between front end and data written to mainframe VSAM files.
• Testing with Batch programs are compiled and executed using JCL
• Send data to other application using FTP.
• Extensive testing experience with AS400 Mainframe Technology.
• Determined testing environment configuration test data requirements.
• Led defect triage meeting between development and UAT teams.
• Led team building efforts for the QA team to rebuild team spirit.
• Provided various daily and weekly management reports showing current status of QA testing across various projects.
• Mentored and assisted junior QA testers both locally and in the Brazil office.

Environment: Windows XP, Mac OS 10, Mingle, Selenium, Cruise, Quality Center, Clear Quest, Web-based applications, Web-services, Subversion, Hudson, Java, Ruby, Offshore, Mobile.

Snr QA

Confidential, Atlanta GA

Responsibilities:

• Member of a team of 6 QA Analysts enabling Agile methodology within the development life cycle.
• Developed and executed test cases for functional, integration and regression testing cycles.
• Responsible for implementation of Hybrid Test Automation Framework build using Selenium WebDriver, TestNG and Maven technologies under Java platform.
• Performed comprehensive manual testing to test website compliance against requirements Performed Data driven testing using Selenium WebDriver, TestNG functions and JDBC Connections which reads data from scripts using property and XML files.
• Wrote and executed automated test cases using Selenium WebDriver to automate manual testing
• Responsible in executing Selenium test scripts on different browsers and checked for compatibility.
• Implemented mobile automation frameworks using Appium. Created automated behavior-driven development (BDD) tests using Behat framework for PHP (Cucumber/Gherkin). Implement CICD using BitBucket & Jenkins integration. Used Jenkin as a Continuous Integration server to configure with GitHub and Maven.
• Execution of UI and API Tests for different mobile services & automation test cases with help of Appium
• Developed Appium with Selenium Grid (for mobile web/native/hybrid apps) and shown proof of concept - which helped for VDL Direction.
• Created environment validation integrated with Jenkins build execution, developed a automation framework
• Integrated framework with Appium to support mobile/tablet automation for both iOS and Android.
• Led configuration of and deployment to QA environments (both local and Amazon Cloud EC2).
• Supported production releases by running quick manual and automated smoke tests immediately after deployments.
• Interfaced with other team members (Business Analysts, Iteration Manager, Project Manager, Developers).
• Interacted with clients’ acceptance testing team to train and educate them on new features and correct functionality.

Environment: Windows XP, Command line, Mac OS-X, Mingle, Lotus Notes, MySQL, SoapUI, Web-based applications, Web-services, DBVisualizer, Microsoft CRM, Amazon Cloud, Ruby, UNIX.

QA Team Lead

Confidential, Duluth GA

Responsibilities:

• Led a team of six members. Two onshore testers and four offshore testers.
• Developed, managed and executed test plans, test scripts and testing schedules.
• Communicated QA status to both the development team and the End-Users through QA meetings and MS SharePoint team site.
• Participated in code review and walk-through.
• Determined testing environment configuration test data requirements.
• Chaired defect meetings, test plan review meetings and test case review meetings.
• Responsible for managing both functional testing and UAT.
• ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Met with end users to clarify functional requirements.
• Provided various daily and weekly management reports showing current status of QA testing across various projects.
• Made use of SQL Developer to query back-end Oracle tables to verify results reported from GUI testing.
• Queried database tables to verify data delivered via web-services.
• Verified XML activity statements outputted required data.
• Mentored and assisted junior QA testers with QA testing processes.

Environment: Windows XP, Compuware CARS, Compuware ChangePoint (QA Director), Lotus Notes, MS Excel, Web-based applications, Web-services, MS Project, MS SharePoint, SQL Developer

Senior QA/Data Analyst/QA Lead

Confidential, Atlanta GA

Responsibilities:

• Participated and provided input in project design meetings.
• Analyzed existing reports, back end data and methods used by existing reports to collate and aggregate, and display data.
• Met with developers to ensure correct interpretation and implementation of user requirements in ETL processes.
• Developed and executed test cases to ensure adherence to user requirement for all stages of the project, from ETL aggregation to user applications.
• Directly accessed data warehouse using SQL and PL/SQL queries to ensure the validity of ETL processes.
• Developed and executed test cases to verify information displayed on Micro-strategy reports.
• Compared and reconciled new Micro-strategy reports with old reports. Analyzed underlying data to validate explanation given for differences.
• Used Mercury Quality Center to log and track defects.
• Used PL/SQL Navigator and TOAD access Oracle data warehouse.

Environment: Windows XP, Informatica, OLAP, MicroStrategy, Visio, Quality Center, Microsoft Excel, Oracle, SQL, PL/SQL Navigator, TOAD, Quality Center

Senior QA/Data Analyst/QA Lead

Confidential, Atlanta GA

Responsibilities:

• Developed and executed integration, regression and system tests on the migration project of a billing system from Lotus Notes to KENAN billing application.
• Responsible for duty delegation and monitoring among team members.
• Used a combination of Quality Center and Microsoft Excel to monitor test plan coverage and execution.
• Collated and published daily and weekly status reports for upper managements review.
• Member of a team brought in to ensure efficient delivery of an ongoing Siebel CRM project.
• Responsible for unit, integration and regression testing for Siebel CRM application.
• Developed a suite of test cases to ensure stability and fidelity of Siebel CRM application due to modifications made to Out-of-Box functionality.
• Documented, tracked and ran defect reports using Quality Center.

Environment: UNIX, Windows XP, Quality Center, Siebel CRM, Oracle, JavaScript, Windows XP, Lotus Notes, KENAN, Quality Center, Microsoft Excel, Oracle, SQL, Quick Test Pro (QTP).

Project QA Lead

Confidential, Atlanta GA

Responsibilities:

• Responsible for requirement tracking and coverage monitoring using PVCS tracker.
• Responsible for developing suite of test cases (MS SourceSafe).
• Responsible for creating weekly QA status reports.
• Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
• Carried out functional, integration and regression testing on a new front end and back end systems used by banking customers to interact with multiple banking applications.
• Coordinated and was responsible for the integration testing effort between five back end banking applications, the new front end web interface and Federal Reserve Bank applications. (Loan Origination, Wire Origination and termination, Data storage and Data manipulation).
• Carried out troubleshooting of XML documents to ensure correct data.

Environment: UNIX, Windows NT, MS SourceSafe 6.0, PVCS Tracker, Microsoft .NET, MS Windows 2003 Server, MS SQL Server 2000, MS Application Center 2000, SQL, C#, HTML, XML, JavaScript.

Quality Analyst/Team Lead

Confidential, Atlanta GA

Responsibilities:

• Carried out system testing and regression testing on POS software developed with JAVA to track purchase returns and the resultant accounting entries to the respective vendors.
• Carried out regression and acceptance testing on a handheld interface that allowed users to track items returned through the POS all the way through shipment out for repair or return.
• ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Used Mercury Test-Director to organize and monitor requirement coverage, test plans, test cases and defect creation and tracking for all six team members.
• Used Mercury Test-Director to delegate and monitor responsibility for test case execution among all six team members.
• Met bi-weekly with developers, management and business analysts to review logged defects and resolve any disagreements on defect resolution.

Environment: UNIX, Windows NT, Siebel, Test Director, POS, Java and Web-based Applications, Handheld devices.