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Sr. Qa Lead / Qa Manager Resume

SUMMARY

  • Expert in Testing of Applications in Windows, UNIX, Mainframes & AS400 Environments.
  • Good understanding of Business Intelligence (ETL) Test Processes and Test Methodologies.
  • Proficient in Data warehouse and Backend application Testing Life cycle.
  • Proficient in SQL, PL/SQL, Procedures/Functions, Triggers and packages.
  • Expert in test management tools like Test Director, Quality Center, Silk Test, and Rational Test Manager
  • Extensive experience in preparing Test Plans, Test Scenarios, Test Cases, Test Reports and Documentation for both Manual and Automated Tests
  • Proficient in Data Warehouse testing like Control Mechanism of batch loads, error/ rejected records processing, testing of SCD implementations and process dependencies
  • Strong skills in executing Black Box, White Box, Grey Box Testing, Unit Testing, Integration Testing and Acceptance Testing.
  • Involved in generating Test Scripts using Quick Test Pro (QTP) for different transactions to execute Functional Testing, Regression Testing, BPM Testing and Smoke Testing
  • Prepared QTP coding Standards and Automation approach documents for current project
  • Involved in all phases of SDLC and good knowledge in testing applications developed using RUP & Agile Methodologies like SCRUM and Test - Driven development etc.
  • Experienced in complete project life cycle development including Requirements Analysis, Design, Coding, Unit, Integration, System Testing,UAT and Maintenance
  • Highly proficient in using the defect-tracking tools like Test Director/Quality Center, Rational ClearQuest, Jira, StarTeam and Bugzilla2.0
  • Involved in creating Project Software Process Handbook, Risk Plan, Task Tracking, Project Status reports (Daily, Weekly and Monthly), Training Plan, Resource Plan, MPP and Project Metrics
  • Involved in Requirements, Test Scenarios, Test Cases, Test Results and Defect reviews
  • Expert in testing Oracle EBS apps, TMS and WMS applications
  • Involved in release planning, test estimations, test project plan, and test metrics
  • Ability to understand Functional Requirements and Design Documents
  • Good interpersonal skills, committed, result oriented, hard working with a quest and zeal to learn new technologies

TECHNICAL SKILLS

Operating Systems: Windows 95/98/2000/XP, UNIX and AS400

Automation Tools: QTP, Win Runner, Load Runner and Rational Functional Tester

Defect Tracking Tools: Mercury Test Director, HP Quality Center, ALM, Rational Clear Quest, StarTeam, Jira and Bugzilla

Databases: Oracle, MS SQL Server, DB2, Sybase and MS Access

Programming Languages: PL/SQL, SQL, C, C++, HTML, XML, UML, VB Script, and TSQL

BI(ETL) Tools: Informatica, Autosys, Control-M Enterprise Manager

Testing Methods: Black Box, White Box, Unit, Regression, Integration, System Testing, UAT, End to End Testing and Smoke Testing

PROFESSIONAL EXPERIENCE

Confidential

Sr. QA Lead / QA Manager

Environment: UNIX, Test Director/Quality Center ALM (QC ALM), Excel Reporting (QC OTA API), Java, Web based testing, SOA BPEL, Functional testing, Regression testing, Smoke Testing, SQL, Soap UI, Oracle EBS, Oracle BRM (7.4), Oracle (Siebel) CRM

Responsibilities:

  • Test Planning & Management, Estimation, Defect Management, Testing Execution management, Automation
  • The projects that my team provides QA services to are - State Farm, Towers Watson, Volkswagen, Mercedes Benz and Nissan.
  • Developing and managing all aspects of the testing effort, including plans, interdependencies, schedule, budget, tools, and required personnel including documenting and communicating the status of testing progress against plans, taking corrective action as necessary. Participating in Sprint planning sessions and representing QA in these planning calls
  • Creating proactive proposals for testing strategy or automation framework decisions.
  • Created an excel based framework for estimation, that linked to QC ALM to fetch real time test case execution information and used that to produce testing estimates.
  • Created various excel based tools that utilized VBA/QC OTA to download various types of data from Quality Center (like test cases, test case execution data, defects etc.) and created reports/charts with this data - all at the click of a button
  • Performing SOA testing using SOAP UI for the Nissan Enrollment project which would replicate the functionality provided by the AMP portal (bypassing all web portals but calling the web services directly).
  • Providing technical leadership to project resources and the client to meet testing deadlines and objectives
  • Agile aspects: Test cases developed strictly based on acceptance criteria found in user stories
  • Ensure test case creation, execution and revalidation of fixed issues happens within the 4 week scrum sprint schedule
  • Be part of the verification for the multiple code drops that happen every sprint and raise issues as observations on Quality Center ALM (QC/Test Director)
  • Be part of daily scrum calls - where all status/issues are discussed between scrum master, QA lead and Product owner
  • Ensure all critical and high defects are closed during same sprint and that medium/low defects are planned during subsequent sprints if not during current sprint
  • Observations were converted to defects on the last day of the sprint after DEMO of user story is accepted by product owner.
  • Similarly Issues discovered post sprint during SIT/Regression/Performance testing will directly be raised as defects (not observations)
  • Reviewing project deliverables for completeness, quality, and compliance with established project standards.
  • On-time, on-budget and high quality testing delivery
  • Creating the Test Strategy document, the Test plan document, creating test scenarios, creating test cases, test execution, raising defects in QC, running defect calls, creating test data via SQL queries from user databases

Confidential

Sr. QA Testing Consultant / QA Lead

Environment: HP Quality Center, PLSQL Developer, OTM, Peoplesoft ERP, Oracle Apps Suite, Business (Fusion) Intelligence (OBIEE), Oracle WMS, Web Sphere, Salesforce, SOAPUI, VSS, XML, RedPrairie, AS400

Responsibilities:

  • Test Planning & Management, Estimation, Defect Management, Testing Execution management
  • Developing and managing all aspects of the testing effort, including plans, interdependencies, schedule, budget, tools, and required personnel including documenting and communicating the status of testing progress against plans, taking corrective action as necessary.Participating in Sprint planning sessions and representing QA in these planning calls
  • Providing technical leadership to project resources and the client to meet testing deadlines and objectives
  • Generated test plans and test cases for system, integration and performance testing.
  • Identified test conditions, reviewed test scripts and test plans for Oracle EBS and WMS applications
  • Generated test scripts which reflect the step-by-step instructions on how to execute a test conditions and setting up the test data for specific data transactions
  • Responsible for executing and validating test scripts
  • Involved in testing Salesforce portal for Leads & Opportunity Creation
  • Involved in functional test scripts creation, maintenance and execution using QC
  • Coordinated testing efforts for Oracle EBS apps and results with development team
  • Involved in web services testing using Soap UI
  • Worked in Agile environment, involved in Scrum meetings
  • Participated with the development team and client with regards to requirement clarifications and defects encountered during testing

Confidential, ST.Louis, MO

Sr. QA Testing Consultant / QA Lead

Environment: HP ALM, SQL, PL/SQL, Informatica, OBIEE, Oracle EBS, Flat Files, Tidal, UNIX

Responsibilities:

  • Contributed in developing each test plan and test case based on the high-leveled and detailed design.
  • Performed Security testing of the basic security levels in the Client Link application security mechanism.
  • Have good knowledge in HL7 standards.
  • Worked with the bug fix team to solve the report & ETL issues.
  • Contributed in regular status meetings to state any bugs, problems and risks
  • Performed various types of testing, such as functional, regression, user acceptance testing.
  • Executed the test sets in ALM once the testing is done on the application.
  • Ran and monitored the ETL loads to load data into QA environment.
  • Logged defects and followed up on issue resolution ensuring timely customer reporting needs were being met.

Confidential, Pittsburgh, PA

Sr. QA Testing Consultant/QA Lead

Environment: Rational TestManager, Manual Tester, Load Runner, ClearQuest, RequisitePro, AS400, DB2, SQL, PL/SQL, Informatica, Peoplesoft (HCM,ESA) Hyperion, Flat Files, Autosys, UNIX.

Responsibilities:

  • Reviewed business requirement documents and technical specifications.
  • Designed Test Plans and Test Cases according to Business Requirements documents and Technical Specifications.
  • Documented test plan and test cases using Rational Test Manager and Rational Manual Tester
  • Carried out Business Intelligence (ETL) Testing using Informatica.
  • Wrote the SQL queries on data staging tables and data warehouse tables to validate the data results.
  • Executed sessions and batches in Informatica and tracked the log file for failed sessions.
  • Write SQL queries to validate that actual test results match with expected results check the naming standards, data integrity and referential integrity.
  • Responsible for monitoring data for porting to current versions.
  • Analyzed and tested various Hyperion reports for Hierarchies, Aggregation, Conditions and Filters.
  • Checked the reports for any naming inconsistencies and to improve user readability.
  • Compared the actual result with expected results. Validated the data by reverse engineering methodology i.e. backward navigation from target to source.
  • Used Rational Clear Quest for defect tracking and reporting, updating the bug status and discussed with developers to resolve the bugs.
  • Preparing Defect Reports and Test Summary Report documents.
  • Have fair knowledge in HL7,EDI X12 transactions and tested EDI 4010 & 5010 transactions.
  • Worked with appropriate team leaders to ensure quality of test deliverables & timely completion of individual test plans.
  • Developed documentation for User Acceptance Testing and trained the users about the system

Confidential, Framingham, MA

QA Lead / QA Manager

Environment: Silk Test, AS400, DB2, FileNet, SQL Server, TOAD, UNIX, XML, SOAP UI, ETL, Peoplesoft (HCM, ESA), Web Methods, StarTeam, PlanView and .Net

Responsibilities:

  • Coordinating with the offshore team.
  • Participated in meetings with business customers to gather the requirements and business naming conventions.
  • Involved in project planning, coordination and implementation of QA methodology based on the Business requirement and Design documents.
  • Interacted with System Analysts and the Development team on system to investigate requirements and in resolving issues.
  • Wrote complex SQL queries to validate target data based on the business requirements.
  • Used PL/SQL programs for performance testing.
  • Implemented data verification procedures for Business Intelligence ETL processes in load testing.
  • Used SQL and PL/SQL scripts to perform backend database testing.
  • Used Quality Center for bug tracking and reporting, followed up with development team to verify bug fixes and update bug status.
  • Involved in coordinating the White, Black and Grey box testing for the data warehouse by checking ETL procedures/mappings.
  • Identified and Documented additional data cleansing needs and consistent error patterns that could diverted by modifying ETL code.
  • Effectively distributed responsibilities, arranged meetings and communicated with team members in all phases of the project.
  • Involved in Integration testing, Functional testing and Regression testing.
  • Checked for any inconsistent joins and resolved loops in the catalog.
  • Involved in SOA integration testing using SOAP UI, validating XML, XSD and XPath’s
  • Involved in the System Testing of the OLAP Report Functionality and data displayed in the reports.
  • Validating fields present in the reports are as agreed in the specifications.
  • Validated drill down features of reports.
  • Arranged meetings with business customers in better understanding the reports by using business naming conventions.
  • Analyze system issues and prepare business and technical requirements documents using established standards.
  • Worked with appropriate team leaders to ensure quality of test deliverables & timely completion of individual test plans
  • Involved in Data Comparison of data in flat files.
  • Developed documentation for User Acceptance Testing and trained the users about the system
  • Documented Test Plans and Test Cases using Mercury Quality Center for the application according to Business Requirements Specification, Use Cases and Design Documents

Confidential, Nashville, TN

QA Lead / QA Manager

Environment: UNIX, Mercury ITG, and Clear case

Responsibilities:

  • Mastered the OKC switch in a short span of time.
  • Handled issues in OKC switch effectively.
  • Gained extensive knowledge in OKC Volume Testing with little KT.
  • Handled OKC Volume Testing effectively.
  • Gained extensive knowledge in EDI as well as Clearinghouse concepts.
  • Have good experience with HL7 standards.
  • Prepared OKC Volume Testing result reports, OKC Volume Testing activity logs, and status reports effectively.
  • Prepared OKC Volume Testing SOP documentation.
  • Involved in test estimations, prepared test preparation documents, test plans and system test scripts.
  • Successfully trained the Offshore Team on OKC Volume Testing.

Confidential, Minneapolis, MN

QA lead

Environment: QTP, Mercury Test Director, Load Runner, PLSQL Developer, Peoplesoft ERP (HCM, ESA), Web Sphere, VSS, XML, UML, Control-M and ETL Share Points

Responsibilities:

  • Coordinating with the offshore team.
  • Participated in Business requirements and test document review & walk thru meetings.
  • Identified and designed the Integration, System & Regression Test scenarios.
  • Worked as a Cross-Application test lead for Integration Testing effort.
  • Involved in QA Project Estimations and Resource scheduling activities.
  • Involved in preparing QA Status reports, Issues, Action Item reports, Project closure reports, SOX compliance documents etc.
  • Worked in FDA Validated Environment.
  • Implemented Hybrid Test Automation frame work.
  • Monitored the team activities, schedules and assigning the tasks to the team members.
  • Developed automated Test Scripts using QTP.
  • Performed Regression testing for every modification in the application & new builds using QTP.
  • Performed functionality and regression test.
  • Wrote, updated and executed manual test scripts using Test Director.
  • Worked closely with developers to resolve the defects and close them.
  • Coordinated with Project manager and other point of contacts to gather necessary information.
  • Performed regression, functionality, integration, positive-negative, grey and black box tests.
  • Coordinated with Change management to resolve issues with the test builds.
  • Executed the scripts and modified the scripts as per the enhancements and bug fixes of the application.
  • Met estimates and timelines for the completion of the project.
  • Involved in functionality and Sanity checking.
  • Involved in Web Services Functional Testing.
  • Assisted in executing Integration Testing.
  • Involved in Performance Testing of the ETL Batch jobs and comparison of data in flat files.
  • Used Test Director as defect tracking management tool.
  • Maintenance and update of scripts on release basis.

Confidential, Minneapolis, MN

QA Lead / Senior QA Analyst

Environment: Rational Clear Quest Web 2000, Rational Functional Tester, Rational Test Manager, Rational Clear Case, VSS, XML, UML, Autosys and ETL share points.

Responsibilities:

  • Involved in functional study of application.
  • Analyzed the Test plan, which detailed the testing scope, strategy, test requirements and necessary resources.
  • Developed test related documents including Test Plans, Test Procedures, Test Cases and Test Scripts.
  • Utilized Rational Unified Process test methodologies and automated the functional testing using Rational Functional Tester.
  • Involved in Manual testing using Rational Test suit tools to develop test cases, test scripts, executing the scripts and logging the defects in ClearQuest.
  • Participated in all phases of the Software Life Cycle.
  • Developed test plan and modified the test plan when required in later stages of testing.
  • Performed Regression Testing and verification of software products.
  • Written SQL Queries to extract data from various database tables for testing purpose.
  • Performed feasibility studies and evaluated system requirements.
  • Involved in functional, Regression, Load, Performance and Stress testing.
  • Involved in UAT of the applications by providing users with test cases and scenarios, and guiding them during the testing process.
  • Tracked Bugs and reported using Defect Tracking (ClearQuest) and Maintenance Tool.
  • Designed and Developed the Test Scenarios for Renewal System.
  • Created Test Data to test different scenarios after a through requirements analysis of the applications.
  • Participated as a key member with the QA Team for Regression testing where day-to-day bugs were monitored.
  • Coordinate with developers and the testers for resolution of the problems reported.
  • Attended daily status/ defects review meetings.
  • Coordinated and interacted with clients and off-shore team.
  • Involved in business & design walkthroughs and inspections.
  • Prepared RTM documents.
  • Involved in SOX compliance documentation.

Confidential, Minneapolis, MN

QA Lead / Senior QA Analyst

Environment: WinNT, VSS, Quick Test Professional, Test Director 8.0

Responsibilities:

  • Involved in functional study of application.
  • Participated in the development of Test Plan, Test cases for various forms in references to Use Cases.
  • Checked GUI objects, Bitmaps, and Batch Test with Mercury Interactive tool Quick test Pro.
  • Performed Back end testing and End-to-End testing using SQL Queries.
  • Developed Automated Test scripts to facilitate Regression Testing using QuickTest Pro 6.0.
  • Wrote SQL statements using Quick Test Pro and performed Back end testing.
  • Involved in White and Black box Testing. Involved in QA Test plan documentation.
  • Check the content retrieved on various windows against the Database tables to make sure that the process retrieved all the data it is supposed to by writing SQL statements, functions and procedures.
  • Used Test Director7.0 for Testing Planning, Test Designing, Test Requirements Analysis, Test Execution, Defect Tracking and Test Evaluation.
  • Developed Test Strategies, Test Plans, Test Cases and Test Data required for IVR QA Process i.e. for the Functional, GUI, Integration, Security, Performance, Regression and Installation testing.
  • Performed IVR QA and System testing for the IVR implementations.
  • Supported UAT for all IVR releases.
  • Implemented speech recognition based Hammer test methodologies.
  • Worked in Empirix Hammer system development environment.

Confidential

QA Lead

Environment: J2EE, J Developer, Oracle 9i, Windows, CVS, Win Runner and Jira

Responsibilities:

  • Performed web testing for secure messaging. Exercised and tracked test cases to verify new client releases and JAVA development.
  • Developed Automated Test scripts to facilitate Regression Testing using WinRunner.
  • Involved in developing test scripts to test the product’s stability
  • Executed Test Cases and Test Scripts.
  • Reported the defects using Jira.
  • Executed test cases for both inbound and outbound WMS transactions.
  • Co-ordinate with developers in reviews and solving the problems encountered in the application.
  • Created Test Data to test different scenarios after a thorough requirements analysis of the applications.
  • Used Rational Clear Case for version control.
  • Documented the test cases, test results, test procedures and reported to team lead.
  • Engaged in assessment of Software Development Methodology and implement a modified RUP approach to complete SDLC.
  • Document, analyze, prioritize and maintain defect logs in Jira.
  • Executed test scripts and reported defects in terms of Major, Minor & Critical
  • Involved in Smoke testing, Integration testing, System testing

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