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Kronos Qa /tester Resume

Seattle, WA

SUMMARY

  • 7 years of Implementation, Roll - out and Production Support experience in Kronos Workforce Timekeeper as a Kronos Consultant.
  • Provided many creative systematic solutions to client payroll constraints or labor costing challenges and industry experience including manufacturing and retail.
  • Create and manage project files to provide historical reference for the retention, protection, retrieval, and transfer of records.
  • Advanced understanding and experience with Kronos 6.0-8.0 WFC products and Implementation & configuration to include Workforce Timekeeper, Workforce Connect 6.0, Advance Scheduler, Leave &Attendance, Accruals, Analytics and Device Manager (4500Terminals) and Experience in Upgradation from 6.2 to 6.3, 6.3 to 7.0 and 7.0 to 8.0 in Kronos module.
  • Expertise with Time Card Management, Employee Accrual Maintenance, LOA, Security Access and Process profiles for Managers and Integration of Kronos with Oracle HR system.
  • Experience on various Kronos modules like Workforce Timekeeper, Accruals, Activities, Leave, Attendance, Advanced Scheduler and Forecaster.
  • Having knowledge and hands on experience with Workforce Connect, Integration Manager and Process Manager.
  • Experience on various Kronos modules like Workforce Timekeeper, Accruals, Activities, Leave, Attendance, Advanced Scheduler and Forecaster.
  • Extensive Experience on various Kronos modules like workforce timekeeper, accruals, activities, advanced scheduler, forecasting, attendance and Kronos workforce central upgrade.
  • Strong background in the translating business requirements into system language utilizing verbal acuity and technical proficiencies.
  • Working as Kronos ERP Analyst at CCA, developing Kronos Project Design Documents for various modules like WFC, Absence Management and Attendance Management.
  • Extensive Experience on various Kronos modules like Workforce Timekeeper (WTK), Accruals, Activities, Advanced Scheduler, forecasting, Attendance and Kronos Workforce Central upgrade.
  • Expertise in UML (class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams) as a data analysis methodology for application functionality designs.
  • Gathered user requirements from clients and facilitate information to our QA team to ensure that test plans are composed and executed properly.
  • Highly knowledgeable in Kronos support, Labor management, business analysis, documentation, software configuration, scenario testing and deployment (including change management) as well as implementing, upgrading, and maintaining Kronos with vast experience in Kronos configuration and support.
  • Install, support and configure Kronos applications to include Workforce Central Scheduler for Healthcare and Optimized Scheduler, Workforce Central Timekeeper.
  • Involved in setting up Attendance policies, Discipline levels and employee interaction with policies.
  • Involved in using Record Retention Policies for setup & maintenance, using setup data manager for migration between two instances.
  • Expertise knowledge of the product with various configurations and Pay Rules, System Settings and tuning, Pay Rules and work rules configuration, Hyperfind Queries, configuration and performance tuning, Creating and troubleshooting Genies, Event Manager, Crystal Reports, Pay Codes, Holiday Credit Rules and Workforce Schedule Editor.
  • Extensively worked on Data Integration tools like Connect & WIM and versed in Integration of systems between HRMS and various Payroll systems.
  • Experience in the development of Business Process model, end user training, and documentation in the HR modules.
  • Experience in all phases of software development life cycle (SDLC) which includes User Interaction, Business Analysis, Design, Development, Integration, Documentation, Testing, Deployment, Builds, Configuration and Code Management, Production/Customer Support, Maintenance and Enhancements.

TECHNICAL SKILLS

Kronos Skills: Labor Levels, Labor Accounts, Pay Codes, Work Rules, Holiday & Overtime, Access Profiles, Display Profiles, Accruals

Workforce management Tools: Kronos (Kronos 6.0-8.0 WFC)

ERP Suite: Oracle E-Business Suite, AP, PO, AR, AOL, I expense, Iprocurement, HRMS, Payroll

Database: Tools SQL, SQL developer, SQL Loader, Toad

Oracle Tools Reports: 10g/6i, Oracle Workflow Builder, Oracle Reports Builder, BI Publisher

Kronos Version Navigator: Workforce Timekeeper, Leave, Activities, Mobile and Tablets, Advanced Reports, Advanced Schedule, Process Designer, Integrated Manager

PROFESSIONAL EXPERIENCE

Kronos QA /Tester

Confidential, Seattle, WA

Responsibilities:

  • Conducted User Acceptance Testing (UAT) and collaborated with the QA team to develop the test plans, test scenarios, test cases, test data to be used in testing based on business requirements, technical specifications and/or product knowledge.
  • Ensure that projects are proceeding according to scope, schedule, budget and quality standards, manage project issues and risks to mitigate impact to baseline.
  • Installed and configured Marketo AppExchange app to automate and measure demand generation campaigns that generate more high-quality leads.
  • Implementing solutions to augment or replace manual tasks, infusing efficiency and metrics across the SDLC
  • Collaborating with dev and automation teams to identify and help build tools that allow self-service testing of core functionality.
  • Gathering and reporting relevant and actionable quality metrics.
  • Enforcing, auditing, and streamlining software test and delivery processes.
  • Owning the role of Software Quality in project deliveries: from requirements analysis through test plan creation and execution.
  • Mentor junior engineers, so they can become as good as you are.
  • Have thorough experience with working on SLA model for the production support activities (including communication with end user) in oracle financial modules for 11i and R12.
  • Thorough experience on software development methodology and Quality Process.
  • Worked in various projects adhering to phases of software development life cycle, which includes system study, analysis, design, development, testing and implementation.
  • Involved with QA team on regular basis Developed and owned overall Test Plan. Reviewed test plans and test documents (Test Scenarios / Test Strategy / Test Cases) to ensure all requirements are covered in test scenarios.
  • Perform the QA/testing for Pay Rules, Person Import, Payroll Export, Punch Import, Punch Export and Schedule Export.
  • Oversee QA testing activities for all Kronos HR and Timekeeper application related initiatives
  • Completed display profiles including all necessary building blocks related to Kronos.

Sr. Kronos Consultant

Confidential - Oakbrook, IL

Responsibilities:

  • Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, WDM, WIM, Scheduler, and Analytics.
  • Engaged with requirements gathering, assessments, interfaces, application configuration and support for Kronos Workforce Management Systems Conducted user interviews with various stakeholders and documented business (BRD) and functional requirements (FRD).
  • Evaluate requirements, write specifications for, develop, test and deploy interfaces through WIM 7.0 using extensive and complex calculations and database queries and commands.
  • Responsible for developing Kronos Pay rules, Work rules, Pay code Profiles, Pay code, Wage Profiles, FAP's, Display profiles, Assignment Rules, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4500 devices utilizing WDM and DCM.
  • As a Kronos Consultant, I work on implementing all building blocks of the Workforce Time and Attendance module.
  • Partnered with management and Kronos Administrators to reduce issues from the Kronos timekeeping system and to improve interfaces with ongoing assessments.
  • Perform technical configuration, interface, reporting, and other application technical tasks for Kronos Workforce Central Versions 8.0.
  • Included analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
  • Familiar with WFM solution concepts such as Benefits, Time & Attendance, Entitlements, accruals and employee scheduling.
  • Experience in Implementing and configuring Kronos Scheduler, Accruals and Attendance modules.
  • Developing Interface from Kronos Workforce Timekeeper to HMS payroll for Attendance reporting.
  • Implementation of Advanced Scheduler for Employees of sites to reduce unnecessary costs of manual processing and possible employee relation's issue when schedule is not processed properly by the manager.
  • Configure new functionality within Kronos to support changing business needs such as Pay Rules, Customer Reporting, Attendance Rules and Automated Alerts.
  • Implement Kronos best practices to ensure efficient time-keeping for managers, employees, and payroll staff.
  • Involved in the production support activities for Kronos application in Time and attendance, Absence management and Accruals modules.
  • Have developed and implemented a view in Kronos to calculate the Total number of hours worked in a year for all the employees and registering it in Oracle.
  • Conducted "train the trainer" workshops for division payroll staff one Kronos Time and Attendance System.
  • Led internal meetings on system build strategies for complex configuration, working with tables, interfaces, and SQL developers.
  • Monitor system performance and clearly communicate any issues with Kronos technical support or internal IT resources to ensure timely resolution.
  • Compile Reports, Statements, and Summaries related to time-keeping and submit them to appropriate Internal Customers.
  • Assisting payroll staff with identifying potential cost-saving opportunities via Kronos configuration options and Best Practices.
  • Providing audit for the client system for better stability and uptime of the system with enabling various logs of WFC and collecting verbose logs.
  • Setting up all pay rules, time codes, security groups and all other configuration items in the application.
  • Resolving clock issues for client stores and maintaining the clocks by Configuring the Device Groups and Devices.
  • Worked on implementing all the building blocks of Work force Time Keeper and Attendance module as well to configure the web server and app servers for the Kronos environment.
  • Knowledge of Activities, Record Manager, and Analytics modules.
  • Maintained and administered the Kronos application with knowledge of SQL.
  • Installing Kronos Workforce Central 7.0, DCM and Process manager on the client servers.

Kronos Consultant

Confidential - Austin, TX

Responsibilities:

  • Installing Kronos Workforce Central 6.0, 6.1, 6.2 and 6.3, Kronos Connect 6.0, 6.1, 6.2 and 6.3, DCM and Process manager on client servers.
  • Implement Kronos best practices to ensure efficient time keeping for managers, employees and payroll staff.
  • Worked on Various Issues related to products such as Kronos Core Concepts, WIM, Navigator and Workflow Notifications.
  • Involved in Authentication of various Issues such as Integrating with Customer Authentication Systems, Communication and Java Plug-in Issues, Database Connectivity, System Environment & System Settings Issues, Integration with External Mail Systems, System Performance Issues, System security and Workflow Notifications.
  • Production support of Enterprise Kronos included analysis work of Workforce Device Manager (time clocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
  • Help HR and Payroll departments transition outdated time and attendance systems to Kronos electronic system.
  • Engaged with requirements gathering, assessments, interfaces, application configuration and support for Kronos Workforce Management Systems Conducted user interviews with various stakeholders and documented business (BRD) and functional requirements (FRD).
  • Worked on environment configurations necessary to successfully develop, deploy and maintain Kronos interfaces integrating HRMS (PeopleSoft), and Clocks like Kronos 4500.
  • Worked on creating and managing Pay rules, pay code distributions, work rules, breaks and all related block components for Pay policies.
  • Involved in the production support activities for Kronos application in Time and attendance, Absence management and Accruals modules.
  • Providing Root Cause Analysis (RCA) for various Customer problems and presenting them to the Stakeholders.
  • Continuously looking for areas to improve the Kronos processes, configuration and user experience for a more efficient and accurate timekeeping solution.
  • Continuously looking for areas to improve the Kronos processes, configuration and user experience for a more efficient and accurate timekeeping solution.
  • Independently configured the Kronos Workforce Central time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
  • Assist payroll staff with identifying potential cost-saving opportunities via Kronos configuration options and Best Practices.
  • Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, DCM, Connect, Scheduler, and Analytics.
  • Production support of Kronos included analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
  • Worked on various elements of Kronos Workforce Timekeeper such as Pay Rules, Work Rules Configuration, Hyper Find Queries, Configuration and Performance.
  • Tuning, Creating and troubleshooting Genies, Event Manager, Crystal Reports, Pay Codes, Holiday Credit Rules, etc.

Kronos Business Analyst

Confidential

Responsibilities:

  • Maintained Kronos Pay Rules, Pay Codes, Work Rules, Wage Profiles, Labor Levels, Schedules and Shifts as required by HR/PR.
  • Authentication issues including integrating with customer authentication systems, client side, communication and java plug in issues, database connectivity and performance, system environment issues and system settings, integration with customers external systems, JBoss application server errors and failures, systemic performance issues, system security and secure communication, workflow notifications and integration with external mail systems
  • Performed upgrade to Kronos WFC V5.2 to include Attendance and Leave Modules.
  • Assist with other payroll processing duties on an as needed basis.
  • Exchanged the Data from the Kronos to the other tools like SAP by using the Workforce connect.
  • Involved in the up gradation from the older version to the newer version.
  • Worked on various elements of Kronos Workforce Timekeeper such as Pay Rules, Work Rules Configuration, Hyper Find Queries, Configuration and Performance.
  • Independently configured the Kronos Workforce Central time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
  • Have worked on creating and managing Pay rules, pay code distributions, work rules, breaks and all related building block components for Pay policies.
  • Have worked on the new accrual setup, related changes (process profiles, access profiles, interface changes), Employee Migration to new accrual plans and Oracle to Kronos interface changes from end to end.
  • Have involved in the configuration of Holidays, access profiles, display profiles and have understanding of core user essential functions including Time card maintenance, Hyper find queries, reports, exceptions, schedules.
  • Involved in the Kronos Interfaces modification/deployment for employee process profile update and accrual plan changes.
  • Involved in the process profile modification and deployment in Kronos WFC.
  • Worked on the Carryover balances loading to employees Kronos through interface design in Oracle which populates Kronos interface tables.
  • Have worked on setup configuration in Kronos and Oracle HRMS for new companies acquired.
  • Have developed and implemented a view in Kronos to calculate the Total number of hours worked in a year for all the employees and registering it in Oracle.
  • Have fixed major issues with Employee missing accruals, accrual mismatch and Carryover balances by providing the data fixes.
  • Have independently handled the production support issues/tasks raised by the business users and from the ticketing system.
  • Have worked on HR Employee information maintenance from Ultipro system to Oracle and from Oracle to Kronos.
  • Have worked on developing and modifying, registering of few reports in oracle as Alerts from AP and HRMS modules

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