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Software Quality Analyst Resume

Troy, MI

SUMMARY

  • 4 years IT experience in Quality Assurance, Software Development, System Maintenance(SW/HW), etc.
  • Prepared Test Plans and Test Cases for Web Applications Client - Server Applications and Mobile Systems.
  • Documents and distributes test status reports as well as conducts test status meetings. Develops and maintains testing processes and standards.
  • Testing included Functionality Testing, Regression Testing and Performance Testing using tools such as HP Quality Center, Created User Acceptance Test (UAT) plans via JIRA Software.
  • Executed test cases and automated test scripts to ensure application quality.
  • Experienced in Cross platform and cross browser testing.
  • Involved in Software Development Life Cycle (SDLC), which includes implementation, and Experience in SDLC Process and complete QA processes Lifecycle from requirement analysis to Test execution.
  • Used automation testing tools such as Quick Test Pro (QTP) 9.0, 10.0, Load Runner, etc.
  • Experience in performing backend testing to verify Data integrity and Data validation of client server and web based applications using SQL.
  • Performed back-end testing and verified data in the database with SQL queries

TECHNICAL SKILLS

Programming Languages: Microsoft C#, Basic, .NET and JAVA

Databases: Microsoft SQL Server,ORACLE 9i, 10g, Toad, SQL Developer

QA Tools: HP Quality Center 9.2, JIRA Software, Quick Test Pro (QTP) 10.0, Load Runner, Beyond Compare, Excel, Visio

Environment: s: Windows 7, Vista, Win XP, 2000, 98, Server 2003, 2000.

PROFESSIONAL EXPERIENCE

Confidential - Troy, MI

Software Quality Analyst

Responsibilities:

  • Responsible for Testing Analysis, Quality Assurance and Test Documentation for Web based and Client/Server applications.
  • Worked with Test Lead to distill and analyze functional requirements and prepare Test Plans, Test Scenarios and then present status updates..
  • Testing included Functionality Testing, Regression Testing, and Performance Testing using defect tracking tools like JIRA, Mercury and HP Quality Center.

Confidential - Ann Arbor, MI

Software Tester

Responsibilities:

  • Responsible for Testing Analysis, Quality Assurance and Test Documentation for Web based and Client/Server applications.
  • Worked with Test Lead to distill and analyze functional requirements and prepare Test Plans, Test Scenarios and then present status updates.
  • Used Quality Center to enter, track and close defects and then generated Defect Summary reports and gap analysis for use in status reports.
  • Took initiative in generating broad test data for covering tests cases completely.
Confidential - Columbus, OH

QA Analyst

Responsibilities:

  • This project was part of the legacy retirement program at Chase Home Finance USA.
  • This new system aimed to improve the effectiveness and efficiency of the department, by utilizing an integrated workflow engine that would drive the business process, as well as keep track of the loan throughout its repurchase life cycle.
  • Provided Quality Assurance in Web based Applications (GUI) and Client/Server environments
  • Designed Testing Methodologies, Test Plans and Test Cases according Use Cases. Tested interface issues with back end data.
  • Tested functionality of the application and the different sub functional menu options that the end user would use in the business end of operations
  • Created the strategy document that defines the test environment, phases of testing, entrance and exit criteria into different phases of testing.
Confidential - Akron, OH

Software Quality Analyst

Responsibilities:

  • Uses Clear Quest to prepare, distribute and track defect reports.
  • Conducts test status meetings.
  • Documents and distributes test status reports as well as conducts test status meetings.
  • Develops and maintains testing processes and standards. o Performed Cross browser testing for compatibility of the application on IE & Mozilla.
  • Shadowed End User to create user documentation for overview of different portlets functionality.
  • Environment: Quality Center 8.2, QTP9.2, Windows XP Professional, MS Word, MS Excel, Oracle, SQL Server, Java/J2EE, Rational Clear Case, Project Server 2007.
Confidential - Warren, MI

Computer Technician

Responsibilities:

  • Computer hardware and Network trouble shooting of laptop and desktop computers.
  • Install different software’s and packages to laptops and desktops.
  • Coordinated with clients and help those to trouble shoot their systems
  • Conducted training sessions in Dos/window 98, basic /EDP
  • Handle inventory control and procurement process.
  • Maintained Procedural and regulatory data base. Prepared and analyzed Calendar reports.
  • Managed support staff and purchasing agent conducted audits and analyses of Calendar and docket reporting structure.

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