SUMMARY

• Over 8+ years experience in Quality Assurance/Business Analysis, expertise in automation tools Winrunner, QTP and Test Management tool HP Quality Center, IBM Quality Manager for web based applications in Re - Insurance, Retail Banking, Commercial Banking, Real Estate and Retail domain.
• Extensively worked at client place over 1 year as QA and Business Analyst in Re-Insurance Application using Winrunner and QTP for automation.
• Extensively worked at client place (Canada) over 2 year in QA and Business Analysis for Financial applications in banking domain implementing MS-CRM and Migration projects.
• Working at client place about 1+ years in Quality Assurance for Real Estate applications implementing Salesforce CRM, Financial applications, Mobile and ipad applications.
• Highly skilled in functional and regression testing and using test management tools HP Quality Center, IBM Rational Quality Manager, IBM Rational Clear Quest.
• Expertise in complete STLC process like test plan, analysis, test design, development of test script, test execution and defect reporting and testing methodologies.
• Proficiency in SDLC, understanding the workflow concept, ability to gather and document the 'As-Is' and 'To-Be' processes.
• Expertise in Automation testing using Winrunner and HP Quick Test Pro and skilled in identifying the candidates to be automated.
• Ability to understand the feasibility of requirements, nature of requirements, identifying gaps and work collaboratively with the team in identifying the solutions.
• Knowledge of various testing methodologies & processes as per existing Industry standards.
• Attention to detail and ability to understand the requirements of customer.
• Experience in handling Onsite/Offshore model.
• Support users during UAT and Pilot testing.
• Good experience in defect tracking, prioritizing the defects and follow the life cycle till the defects are fixed to closure.
• Highly motivated and proven capability in adapting to new and fast changing technologies.
• Creative and aggressive self-starter integrative thinking skills, capable of forming and maintaining positive and Productive working relationships in internal, external, independent and team environments. Proved to be a fast learner.
• Excellent Team Building and Problem Solving skills in conjunction with strong Management and Engineering background.
• Ability to manage (Multiple) project tasks with changing priorities and meet tight deadlines.
• Ability to articulate alternative solutions and reasoning behind the alternatives.
• Excellent communication and presentation skills along with strong listening, interpersonal & analytical skills

TECHNICAL SKILLS

Languages and Scripting Languages: Java, J2EE, JavaScript, VB Script

Operating Systems: Windows XP/Vista, iOS.

Testing and Test Management Tools: Winrunner, QTP, SOAP UI, ITG, HP Quality Center, IBM Rational Quality Manager

Domain Experience: Re-Insurance, Retail (Point of Sale), Retail Banking, Commercial Banking, Real Estate

PROFESSIONAL EXPERIENCE

Confidential, Indianapolis IN

QA Analyst

Responsibilities:

• Analyzing business requirements documents and Technical design documents to understand the new enhancement proposed, clarify queries with Business Analyst and Technical Team.
• Create Test plan for each project under the program and provide the test efforts to the team.
• Interacting with various teams (Integration, security, reporting) to understand the changes made to their system, analyze the impact to test and propose a mitigation plan to complete the test within the timeline
• Create High level test scenario, testcases and test scripts using IBM Rational Quality Manager.
• Review scenario and testcases designed by other team member and provide feedback.
• Perform functional testing by executing the test scripts and reporting defect in the defect tracking tool: IBM Rational Clear Quest.
• Assign defects to the technical team, retest and track them until closure.
• Provide details of the reported defects to the business and technical team during daily triage meeting.
• Recommending and making new improvements to QA policies, standards and procedures.
• Generate weekly status report for the team and program management.
• Training and Mentoring new resources added to the team.

Confidential

QA Lead

Responsibilities:

• Identify Risks, Dependencies and assumption for each project under test.
• Understanding the workflow concept, ability to gather and document the 'As-Is' and 'To-Be' processes.
• Gathering and documenting the requirements from business by conducting necessary sessions involving the business, Developers, testers, project manager and project stakeholders.
• Serve as a liaison between business and IT throughout the cycle.
• Understand the feasibility of requirements, nature of requirements, identifying gaps and work collaboratively with the team in identifying the solutions.
• Verify and validate of the critical test scenarios to meet the customer expectation.
• Creation of High Level Test scenarios.
• Review Test design and provide review comments to offshore team.
• Create Test Execution plan according to the timelines and Test Environment.
• Perform Functional testing for the system under test and raising defects in Quality Center.
• Organize triage meeting with business and development team during all phases of testing to discuss the defects and assign to the respective team.
• Re- tests the defect fixes and track the defects until closure in Quality Center.
• Report Generation from Test Management Tool HPQC for each project and distribute to Business and Development teams.
• Co-ordinate for the UAT testing activities and setup the system for end user testing.
• Co-ordinate with the offshore team for clarification and planning activities.
• Handling Peregrine tickets analysis for production defects and tracking them to closure in Quality Center.
• Identify the test scenario for regression testing to be automated.
• Developing automation scripts using QTP for regression testing.
• Update the scripts according to the changes in the system under test.
• Generate weekly status report with the details of the automation test results.

Confidential

QA - Testdata Lead

Responsibilities:

• Program level Onsite coordinator and Test data Lead handling multiple projects.
• Interacting with Business Experts and UAT team to understand the system under test.
• Understand the feasibility of requirements, nature of requirements, identifying gaps and work collaboratively with the team in identifying the solutions.
• Proposed and successfully implemented the test data creation for Functional, UAT and Performance testing using QTP scripts.
• Study the system under test, identify the risks involved during testing and data creation and propose mitigation plan for the same.
• Create High Level Test Design for the system under test.
• Review the tests designed by offshore team and provide review comments, track them to closure.
• Create Test cases for Critical Business Functions.
• Execute critical test cases for each project and coordinate with offshore team during execution phase.
• Testdata Estimation and Planning for all projects under the program.
• Finding the candidates that can be automated for each project for regression testing and planning for automation of the regression suite for each project using QTP.
• Creating new QTP scripts for the scenarios identified for regression testing.
• Executing the QTP scripts as and when the new build is provided to check the system behaves as expected.
• Support UAT team during UAT testing.
• Support Performance test during their test with respect to the test data to be created.
• Log defects in Quality center and link it to their respective test cases.
• Creating checkpoints for each activity involved in HLS design, Test case Designing and track them to completion.
• Providing Weekly status reports on each project tasks to Project manager and Business Leads
• Address any issues raised by onshore and offshore team member and ensure the deliverables are met as planned.
• Weekly Meeting with Business Leads with the status on each project.
• Weekly status meeting with the onshore/offshore team to track the deliverables and addressing issues in the project to closure.
• Executing automation scripts during the maintenance phase of the project from Quality Center and reporting defects if any.

Confidential

QA Analyst

Responsibilities:

• Leading the offshore team and Co-ordination with onsite resources.
• Management of everyday deliverables for the offshore team by creating a work break structure for each resource in the team.
• Understand and analyze the system under test using the SRS and BRD documents.
• Creation and review of High Level Scenarios for Functional Testing and update them according to the changes in the SRS document.
• Design Functional Test cases for critical Business functions in Quality Center.
• Review the test cases designed by the team and provide review comments, tracking the comments to closure.
• Map the business requirements to the test cases under Test plan in Quality Center.
• Co-ordinate with the environments team and setup the system for testing, their access and interfaces required for testing.
• Moving test cases from Test Plan to Test Lab in Quality center for each phase of testing.
• Creating the test data required for functional testing and also coordinating with other teams if data required for testing.
• Create execution plan as per the timelines in the Master Test plan for each phase of testing and Tests analyst in the team.
• Executing the critical business function test cases and report defects in Quality center.
• Reporting the defects raised by offshore team to QA Lead on a daily basis.
• Tracking the status of the daily deliverables and reporting to the QA lead and onsite coordinator.

Confidential, Kansas city, KS

QA Analyst

Responsibilities:

• Creating New automation scripts to test the functionality of Large Web-based Insurance Application using Mercury Interactive Tools Winrunner and QTP.
• Act as a Liason between business users and technical team during project development.
• Interacting with the offshore team to run the regression scripts every week, before and after the new changes to the application is done.
• Creating data driven scripts, which minimizes the time to update the data in the script.
• Attending regular meetings with client to update the status of testing and getting new tasks to be performed.
• Logging the Testing defects in ITG and QC and interacting with the development team to fix the Log.
• Generating reports for the everyday script executed as scheduled.
• Review the scripts developed by offshore team and provide solutions while designing the scripts.
• Keep track of the everyday deliverables and report them to client on a weekly basis.
• Checking the flow and functionality of the applications by performing Manual Testing incase of issues with the scripts.

Confidential

QA Analyst

Responsibilities:

• Lead the offshore testing team.
• Generating new test scripts using QTP Scripting.
• Updating the script and data files according to the change in the application functionality.
• Creating New functions to test the functionality of very Large Web-based Application.
• Checking the flow and functionality of the applications by performing Manual Testing.
• Documenting the Test Run and the Output of the Run.
• Offshore Lead handling all team related activities, Quality related activities for the project and coordinating with the onsite team about the developments in the project.
• Generating new Winrunner scripts according to the client requirement.
• Generating report for scripts ran on a daily/weekly basis and coordinating with the onsite team about the changes.
• Updating the weekly status report to onsite lead.
• Tracking project performance by generating the project tracker sheet and metrics report.