SUMMARY

• Senior Quality - Assurance professional with more than 11+ years of QA and 4+ years of Automation Testing experience in Telecom industry covering all areas of QA domain.
• Requirements Gathering and Analysis, Test Strategy, Test Planning and Execution, Defect Tracking and Reporting
• Expertise in various forms of testing like Regression, Functional, Integration, Data Driven, Automation Regression, GUI, Back-end, Web Based, User Acceptance (UAT) Testing
• Expertise in Automation Testing tools such as Selenium Webdriver with Java (4+ years)
• Experience on Automation Reporting tools such Cucumber, TestNG
• Experience on CI/CD tools such as Git, Github, Jenkins
• Experience in manual testing of web services (XML/SOAP based), Telecom Retail applications, Telecom OSS/BSS domain
• Hands-on experience with API-related technologies HTTP, REST, XML and JSON
• Proficiency with standard source code management using Eclipse, Maven
• Good understanding and hands on experience with SDLC and Agile methodology.
• Managed projects with a test suite of over 1000 test cases (Progression + Regression) with focus on Quality Testing, Schedule adherence and Functionality coverage
• Efficient Analysis and Planning skills which resulted in effective testing methodology/strategy and Test Plan
• Functional expertise in Telecommunication domain in supporting BSS/OSS applications, CRM and billing domain
• Excellent Team management and Relationship management

TECHNICAL SKILLS

Testing Tool/Techniques: HP Quality Center (ALM), HP Quick Test Pro (QTP), Test Data Management, Test Planning and Estimation

Databases/Languages: SQL server, Oracle, DB2/400, Java

Operating Systems: AS/400, iPhone OS and Android OS

Tools: & Frameworks: SharePoint, Microsoft Office (Visio, Excel, Word, PowerPoint, MS Project)

COTS Products: Oracle Stack (Siebel CRM, Oracle BRM, ASAP, AIA, OSM)

Test Automation Tools: Selenium IDE, Webdriver (Selenium 3.0) with Java, TestNG, Jenkins, Github

PROFESSIONAL EXPERIENCE

Confidential

QA Test Lead and Automation Engineer

Responsibilities:

• Being an experienced member in this startup company I leveraged my QA experience to create new Test strategy and Test processes.
• Participated and provided inputs in tool design and tool implementation process so that cost could be saved by analysing software problems in advance.
• Conducted product-design reviews throughout the software development lifecycle to provide input on functional requirements, product designs, schedules and potential issues.
• Develop new Automation scripts for Web Application testing using Selenium and Java.
• Maintain the code repository using Github, Reporting of testing using TestNG.
• Manage Development code releases and Testing of code using Devops tool such as Jenkin.
• Participate in Agile meetings daily and provide inputs on daily Tasks.
• Publishing the Weekly, Monthly status reports to Management

Confidential

QA Test Data Lead

Responsibilities:

• Served as a key team member of Software testing team as lead Test Data Manger on Critical Network Management projects.
• Understand Data flow through Business Requirements and design review meetings and create processes for Data.
• Efforts estimation for Test Data process.
• Build data Inventory and perform downstream validations.
• Automate the data build process using Selenium Automation (Data Driven Framework).
• Co-ordinate with Offshore team for the Data Build activities.
• Provide Test data support during execution.
• Publishing the Weekly, Monthly status reports to Management.
• Participate in AGILE meetings and provide daily updates on the Progress.

Confidential

QA Test Lead

Responsibilities:

• Requirement Gathering for the New Enhancements, New Requirements of the project
• Preparation of Efforts Estimation on Change Requests, Overall Production Releases.
• Test Planning for the New Production Release Projects.
• Attend the software design and software architecture review sessions and understand the requirements.
• Preparation of Test Strategy and Test Plan by working with Development team and Business groups
• Walkthroughs of the scenarios and cases with the development and business and seeking Signoff.
• Co-ordinate with Offshore team for the Test Planning/execution activities.
• Adhoc requests for Test Execution.
• Test execution related to functional areas related to POS verification.
• Following up any outstanding open test risks / issues, tracking of defects and publishing the defect metrics
• Maintaining the Traceability of the requirements to the test cases

Confidential

QA Test Analyst

Responsibilities:

• Participate in Requirement Gathering meetings for the New Enhancements, New Requirements of the project
• Collaborate and co-ordinate with Development, Business Analysts, UAT Testing teams in order to understand and discuss on new functional testing requirements.
• Preparation of Efforts Estimation on Change Requests, Overall Production Releases.
• Test Planning and Test Execution for QA and Production Releases.
• Identify high level test scenarios and have Test Design Reviews with designers/developers regarding them.
• Co-ordinate with Offshore team for the Test Planning and execution activities.

Confidential

QA Test Analyst

Responsibilities:

• Testing the production defect issues
• Involves Functional (white box testing/black box testing), Regression testing using CARE Application OR some programmes running on bulk data.
• Requirement study and Impact analysis for change requests & coding done for implementing new functionality. Accordingly create test cases and execute them.
• Active Participation in the conference calls with various concern teams to provide solutions to the Business-Critical Issues on LIVE as well as for implementing any Change Requests.
• Guiding and coaching team members to ensure timely deliveries.
• Mentoring new team members joining the team.
• Co-ordinate & communicate with the client.
• Bulk Data processing on LIVE environment.
• Developing programmes for data processing.
• Executing various programmes for data processing on LIVE environment.
• Work on the issues associated with individual mobile numbers which involved finding the issue in code by debugging and then take corrective action.
• Suggest the code changes to development team.
• Automate processes included in the day-to-day use for support functionality.

Confidential

Technical Associate

Responsibilities:

• Data cleaning
• Developing programmes for data cleaning such as remove unwanted characters. Correction in spellings of city names.
• Executing the programmes using cleansing TOOLS for correction of addresses.
• Manually check the addresses and correct them manually with the help of Google, etc.