SUMMARY

• Possess 10 years of experience in Information Technology with multiple roles of QA from QA Tester to Test Lead with consistently increasing responsibilities in team leadership, analysis, test design, test case development and extensive use of Testing tools like SOAP UI, ALM
• Experience in effective Resource management, Vendor management experience.
• Planned and managed implementation of QA activities for bigger programs within the HealthCare & Retail Domain
• Experience in Onshore - Offshore delivery model, managing a team with offshore members and coordinating with the Client, Business Analyst, Development and support team during various phases of the project.
• Established, implemented, and improved QA infrastructure; test procedures, process, and quality standards in accordance with overall development and product releases.
• Driven large-scale projects within the healthcare domain with a great eye for detail, strong analytical skills and a true understanding of Health Care business.
• Experience in managing various testing phases like Functional, Integration, Data Validation, Multi Browser, End to End, Regression and leading UAT with business core team.
• Analysis and Review of Enhancement Requests from the business team and provide estimation on the release timelines.
• Lead the various QA members supporting different applications and provide direction to them to perform their testing responsibilities
• Conducted sessions on Software Testing, Status Reporting at Organization level
• Working knowledge of Agile Methodology, QA Processes, Best practices, Guidelines & Standards
• Ability to lead multiple projects, under tight deadlines, often with competing Priorities and complexities.
• Expertise in gathering and analyzing business processes information to create clear, complete test strategies with QA estimates.
• Experience in Retail domain
• Monitor the Test Execution and provide the status to various stakeholders including IT and business team.
• Effective in analyzing Business Requirements/ Stories, Functional Specifications and Use cases for preparing Test Plans, Test Scenarios, Test Cases, Test Data & Reports.
• Effective in generating various Test Metrics related to Test Cases, Defects and SLAs.
• Expertise in Defect Reporting, Analyzing, Tracking, Closing & Report Generation
• Work on the post production defects based on their priority and ensure they are fixed and retested successfully Co-ordination with Design & Development Teams ISTQB Certified
• Ability to work in a fast-paced cross functional team environment
• Ability to quickly embrace and understand new technologies and quick learner with “Go-Get” attitude.
• Excellent Communication, Leadership, Team building, Technical & Analytical Skills with proven abilities in resolving issues
• Good interpersonal skills, commitment, result oriented, hard working with a quest and passion to learn new technologies and undertake challenging tasks.

TECHNICAL SKILLS

Operating Systems: Windows XP,Vista,Windows NT,MS-DOS

Languages: SQL,XML,HTML, Selenium Web driver

Databases: Oracle, MS Access, SQL Server

Web Technologies: HTML, XML, ASP, SOAP

Test Management Tool: Quality Center, Application Lifecycle Management, JIRA

Testing Tools: SOAP UI, Selenium, Eclipse

PROFESSIONAL EXPERIENCE

Confidential

QA Analyst/ Tester

Responsibilities:

• Analyzing Business Requirements, Functional Specifications and Use cases for preparing Test Plans, Test Scenarios, Test Cases, Test Data & Reports Understanding the requirements
• Defect Reporting, Analyzing, Tracking, Closing & Report Generation
• Developed the overall Test Strategy, Test Design & Test Planning for the program.
• Tests systems for functionality, accuracy, and adherence to specifications by performing systems integration, and regression testing
• Defect Reporting, Analyzing, Tracking, Closing & Report Generation
• Prepare project health dashboard, Status reports and share with the stakeholders

Environment: Quality Center, Oracle

Confidential

QA Test Analyst

Responsibilities:

• Led a QA team of 25+ people for Facets application, including mentoring, managing workload priorities, measuring staff performance and promoting professional development
• Prepared project estimations Tier-2 estimations for all the new applications in Facets project
• Managed the integration testing of 20+ applications for each planned release.
• Analyze, review scope of work for different releases of the Facets Project.
• Experience in process management and improvement, risk management, root cause analysis and best practices.
• Prepare project health dashboard, Status reports and share with the stakeholders
• Analysis and Review of Enhancement Requests from the business team and provide estimation on the release timelines.
• Prepare / update the metrics dashboard at the end of a phase or at the completion of project
• Developed the overall Test Strategy, Test Design & Test Planning for the program.
• Ensure the timely delivery of different testing milestones
• Conducted daily meetings with QA team to track QA task progress, mitigated risks, took corrective actions, resolved issues with parties involved and escalated as needed
• Oversee test data creation and dependency, Maintain ESC (Execution Status and Control), Manage Test Execution.
• Work with the client to get a good understanding of the scope, deliverables and timelines.
• Apprise various project managers of status of deliverables through meetings
• Manage/Track risks related to testing throughout all phases of the SDLC.
• Interact with the onsite project counterparts and monitor the status and deliverables of the project.
• Attend the regular client call and discuss the weekly status with the client.
• Prepared the weekly status report for Facets project applications.
• Involved in the feasibility study of the automation part of executing test cases
• Conducting internal quality audits of Test Cases/plans/strategy of the project
• Conducting project meetings for the Facets QA team
• Monitor the Test Execution and provide the status to various stakeholders including IT and business team.
• Preparation of Test Scenarios / Test Scripts / Status Reports /Test Plans for Facets Application
• Performance Appraisals for the team

Environment: Toad, Quality Center

Confidentia

Responsibilities:

• Involved in the execution of complex test cases forFunctional testing, System testing and Integration testing and performed the Regression Testing to make sure that the bug has been fixed and the application is running properly.
• Preparation of Test Scenarios / Status Reports
• Linking the defects with the failed test cases in QC
• Leading & Guiding the project team
• Conducting team & project meetings
• Test Co-ordination activities
• Allocation of work and Responsibility
• Review of project deliverables
• Worked on a internal tool called Jammy for flight reservations

Environment: Putty, SOAP UI, Quality Center

Confidential

Responsibilities:

• Preparation of Test plan, Test Cases & Test Scenarios
• Understanding Business Requirements
• Execute tests and examine output for validity
• Executed Test Scripts and logged issues/defects.
• Experience in bug reporting using Quality Center.
• Participate in requirements and design reviews for product enhancements.
• Analyzed expected result and actual results to determine the resolution required for test defects.

Environment: SQL, Quality Center

Confidential

Responsibilities:

• Preparation of Test Cases & Test Scenarios
• Understanding Business Requirements
• Execute tests and examine output for validity.
• Interacted with Business Analysts/Developers to gather requirements
• Document defects in defect tracking system
• Performing till transactions to check the validity of the transactions
• Created both positive and negative test cases according to the Business requirements
• Analyzed expected result and actual results to determine the resolution required for test defects
• Experience in bug reporting using Quality Center
• Tests systems for functionality, accuracy, and adherence to specifications by performing systems integration, interface and regression testing
• Worked with UAT team to validate so that the developed application meets the business requirements
• Identified the bugs and interacted with team and developers to resolve them.
• Worked directly at the clients location in UK

Environment: Performing till transactions, Quality Center, Oracle 10g

Confidential

Responsibilities:

• Requirement Gathering
• Understanding Requirements
• Creation, Execution of Test cases
• Develops, maintains, executes, and validates test cases to ensure quality of software solutions
• Tests systems for functionality, accuracy, and adherence to specifications by performing systems integration, interface and regression testing.
• Identified the bugs and interacted with team and developers to resolve them
• Interacted with Business Analysts
• Worked on an IBM tool called RFHUTIL for xml testing
• Raising & Testing the QA bugs
• Leading a test team of 5 members.
• Preparing test status reports

Environment: Windows XP, Oracle 10g, Quality Center, RFHUTIL (IBM tool)

Confidential

Responsibilities:

• Functional & Regression testing using Selenium
• Create and execute manual & automated test scripts
• Report the bugs into a bug tracking tool called JIRA
• Analyze the test cases to be automated & analyze the test results.
• Used the Agile Scrum Methodology (Scrum)
• Participated in Daily stand up meetings, Sprint Planning and Sprint retrospective meetings.
• Interacted directly with all stakeholders during sprint meetings.
• Responsible in providing status reports to the Team Lead

Environment: Windows NT, Oracle 10g, JIRA, Selenium