SUMMARY

• Over 20 years, hands on and leadership experience in software industry as Quality Assurance for Manual and Automation testing.
• Extensive exposure to various software Development methodologies, Waterfall, Agile and Scrum
• Master Degree in Information Systems
• Extensive experience in leadership of the QA Team (onshore and offshore).
• 15+ year of Automation testing experience using tools as Silk, QTP and Loadrunner/ Performance Center, Selenium, and Jmeter.
• 10+ years’ experience in Application Performance Monitoring (APM) tools as BSM, Dynatrace
• Excellent skills in shell, batch and Python scripting.
• Good experience in Version control tools such as CVS and GIT
• Strong knowledge of Bug reporting tools such as Bugzilla, Test Director/Quality Center, Test TrackPro and JIRA
• Excellent experience in testing multi - Tier applications with Apache, Jboss, Tomcat, Weblogic, Oracle, MSSQL and MYSQL on standalone servers, VMWARE and AWS.
• Proficient in Linux, Solaris, Windows operating System
• Deep knowledge of N/W and Firewalls
• Good understanding of Storage
• Experienced in API Testing
• Knowledge of VMWARE and PowerCLI
• Experience with statistical tools such as Tableau

WORK EXPERIENCE

Confidential

QA Manager

Responsibilities:

• Led the offshore team in India and Costa Rica to automate the testing
• Leveraged budgeting expertise to efficiently manage test bed build out and maintenance. Adopted virtualization as a needed process that reduced equipment costs
• Led process improvement projects to reduce test times, integrate new tools and manage key tasks
• Worked cross-functionally with other managers to streamline operations (Agile Integration Team)
• Evaluated project requirements in Agile, Waterfall and hybrid environments
• Hands on the design of the automated test cases of Loadrunner and Selenium for different application BI, Micro Services, SoapUI, and Rest API WebServices.
• Escalation Manager for support of 50+ Load testing environment.
• Prepared and performed knowledge transfers, trainings, KPI's
• Helped to improve QA process through increasing ways of reporting, and making plans for better visibility to the client, portal design, and implementing APM tools (BSM and Dynatrace).
• Participated in company meetings to assist in delivering QA process solution.
• Audit and Approve test plans
• Meeting aggressive deadlines, managing multiple projects simultaneously, and working in a fast-paced, dynamic, customer and team-oriented work environment
• Used HPE QC for test management, test cases, tracking tasks and defects as well as to follow up on requirements to make sure full test coverage achieved.
• Setup the QA Lab, Defect Tracking, test case management
• Developed plans for individual career plans including performance reviews, succession planning, hiring, training and mentoring professionals
• Consultant of the tools used for optimizing the performance testing such as HPE Diagnostics and Dynatrace
• Main consultant for HPE/DXC and CIBC QA for APM Technical issues and roadmap.
• Hands on developing Python scripts to analyze the web server logs after performance testing for number of concurrent sessions as well as exceptions.
• Using Tableau for statistical predicting the user volume load for the banking applications and designing the Load test plan.

Confidential

QA Manager

Responsibilities:

• Managing of a QA Team for Chevron’s Retail Marketing Web/J2EE Application (Weblogic Application and Portal using Oracle database).
• Defined and wrote test plans and test strategy, test cases and Test scripts (with LoadRunner and SilkTest).
• Planned and executed end-to-end testing. Types of testing included functional, integration, user acceptance, system testing, regression and Load testing through VSAT, Firewall, and LAN.
• Developed PL/SQL scripts for Test Data using SQL Navigator.
• Participated in the status meetings with the Project Manager and discussed every single defect, the partial fix or a complete fix with him.
• Produced regular reports of the defects.
• Defined defect tracking and reporting processes and participated in a joint defect tracking process using Test Director.

Confidential

Senior QA & Build Engineer

Responsibilities:

• Defined Test Plan, Test Cases, Test Coverage, and Risk Analysis for a Voice application under Linux, HP-UX, XML, VXML, JSP, and J2EE application Server.
• Leading a team of 3 Testers.
• Configured the Bluestone Application servers.
• Coordinated integration testing activities including Build and Deployment of JSPs, Servlets, EJBs (using ANT and Deploytool)
• Tagging the CVS according to the build number.
• Set up infrastructure for testing enterprise applications and configuring the Voice gateway to connect to HPAS application server.
• Constructing and executing user acceptance (UAT) test plans.
• Performed black box testing and reporting the Bugs in Test TrackPro.
• Managed the matrix containing all test cases and defects.
• Developed and executed in-depth test plans to gain user acceptance, providing a status and resolution for any issues to insure an accurate audit trail, as well as, the reasoning behind the resolution.

Confidential

QA Engineer/Performance Test Lead

Responsibilities:

• Leading the Automation QA group for Load/performance testing.
• Developed scripts with LoadRunner to do performance and stress testing for the Web and Winsock protocol.
• Developed scripts with WinRunner for Web Applications’ functional testing.
• Prepared Test Cases and Test Scripts for the client-server application under Solaris and LYNX(real-time UNIX OS) written in C, Java, XML, using Apache server, Tomcat, Ericsson’s gateway and Oracle database.
• Monitored the server behavior during the load testing using LoadRunner and Network monitoring using SnifferPro.
• Writing SQL scripts to update the QA's Oracle database for performing required tests.
• Worked in a team to set up WAP Gateway, and Testing Push SI messages and WML files.
• Performed functional, and regression tests.