SUMMARY

• Agile and Curious SQA Tester with experience testing client/server applications, API, database, mobile devices, web, and web services. IT Professional with over 20 years of progressive technology experience.

PROFESSIONAL EXPERIENCE

Confidential,Clearwater, FL

Software QA Engineer

Responsibilities:

• Manual testing; running existing scripts, updating existing scripts to respect updated functionality, writing new tests when necessary
• Postman, XML, php
• TFS, JIRA, Bamboo, Bit Bucket

Confidential,Tampa, FL

Software QA Engineer

Responsibilities:

• Manual testing using network simulator tools to communicate with peripheral devices - POS Pinpad Terminals
• Working knowledge of Linux Operating System directory structure
• Run tests with XML inputs and read XML outputs.
• Read log files at an application and OS layer levels
• Support and testing for EMV certification, knowledge of Collis Test Tool & EMV
• Use VeriFone signing tool to create and sign builds for deployment
• JIRA used for task tracking
• JAMA test script writing

Confidential, Knoxville, TN

Quality Assurance Engineer

Responsibilities:

• Develop test plans, cases and scripts; contribute to teh quality of software developed by teh Technology Department
• Report defects accurately (JIRA); facilitate issue tracking and successful resolution; communicate risk of various types and help Development and Stakeholders make decisions about risk tolerance
• Web Service testing - SoapUI to inspect and invoke services
• Generate test data sets and configure test environments
• Use of SQL query writing skills (joins) to authenticate code
• Batch testing - generation through validation
• Review and improve user stories produced by Product Owners and Customers so that they are actionable by Project Teams
• Partner with Business Stakeholders, Product Owners, and Development to make sure acceptance criteria are fully understood before coding occurs
• Java (J2EE), Oracle db, XML, XSLT, xpath, Cucumber, Jenkins

Confidential, Tampa, FL

Specialist, Quality Assurance

Responsibilities:

• Mobile device testing to include iOS 6 through 8, iPhones and iPads
• Android phones and tablets
• Kindle devices
• Web UI testing to include IE 9 through 11, Google Chrome, Firefox and Safari to current versions
• SQL back end database testing and query writing
• Defect Management and Test Script writing using HP QC/ALM 11
• Test Case writing originating from JIRA User Stories
• Solid written and verbal communication used in defect reporting
• Editing and grammar skills used for proofing Customer facing messaging
• Work closely with Development and Network teams as well as with Business Owners
• Lab maintenance - hardware and software
• Contributor in design sessions

Confidential,Tampa, FL

Test Engineer

Responsibilities:

• Manual mobile device testing (Android and iOS)
• Manual and automated browser testing (IE, Google Chrome, Firefox, and Safari)
• SoapUI script execution
• SeleniumIDE for teh recording of test steps
• Java, HTML, and Oracle environment
• PL/SQL query writing
• GIT, Stash, Bamboo, and SVN for code and project management
• Code migration between Development and Production environments
• Work closely with Developers and Product Owners (onshore and offshore)
• JIRA used for task tracking
• Release Notes writing

Confidential, Tampa, FL

Applications Support Engineer

Responsibilities:

• Test case writing, executing scripts, metrics gathering and compiling
• Mobile Device and Web UI test training
• Create and maintain lab environments for teh purpose of reproducing and comparing Actual Results to Expected Results
• Troubleshoot and resolve many conditions to include installation and migration of projects, object recognition issues, scripting issues, bandwidth and networking constraints, application conflicts
• Requirements writing, defects tracking, and test case design
• Maintain current knowledge of industry standards and Best Practices
• Possess a deep knowledge of software testing methodologies, and teh software testing lifecycle

Confidential, Orlando, FL

Enterprise Availability - Quality Control

Responsibilities:

• Performed regular manual and automated system checks to test availability of applications
• Performed regular availability tests on Mobile Devices - Android, iOS and Windows
• Performed Regression tests on demand and Acceptance tests routinely
• Web Services - SOAP UI
• Planning, Implementation, and training on new tests and projects
• Continuously created and maintained test cases, object repositories, and scenarios
• Problem Management meetings with development and other QA teams
• Formed training procedures and created business processes work instructions for Knowledge Base
• Provide metrics and reports to management and shareholders
• Assisted with transitioning to HP Service Manager for ITIL Incident Management

Confidential, Red Wing, MN

Quality Assurance Specialist

Responsibilities:

• Develop and execute test plans and test cases
• Project Management - timeline driven communication and coordination with Developers, Management, and Shareholders to accurately speculate release dates
• Worked closely with development team to perform negative testing
• Performed break/fix testing as required by customers, in lab environments that were configured to match teh customer’s unique environments
• Web Service and Web UI testing
• Worked with customers post deployment to ensure expectations were exceeded
• SQL Database, .NET, JAVA, and C/C++ code environments with Exchange and Domino mail servers