SUMMARY

• Competent, adroit & result - oriented professional wif 8+ years of experience.
• Seven years of experience in information technology wif focus on quality assurance.
• Tested software applications including Client / Server, Stand-alone and Web-based applications at different phases of teh software development life cycle (SDLC).
• Worked on various project methodologies like agile and water fall
• Strong understanding of Object Oriented Programming (OOP) in C/C++ and Java.
• Experience in black box and white box testing.
• Extensive experience in back-end testing of multi-tier client server and web applications
• Proficient in both Manual and Automated testing techniques using Mercury Interactive tools (WinRunner, LoadRunner, QTP)
• Involved in Unit, Integration, Functional and System testing.
• Experienced wif QA methodologies to ensure teh Quality Control.
• Performed GUI, Positive, Negative, Configuration and Regression Testing.
• Possess excellent skills in Bug Reporting using Bug Zilla and HP Quality Centre.
• Developed software Test Plans and executed Test Cases and Test Scenarios.
• Performed software compatibility tests on various hardware platforms
• Participated in regular project meetings, requirements / process review meetings as directed by QA Team Lead.
• Possess excellent communication skills along wif verbal and written skills.
• Ability to work independently, as well as wif a team and show initiative.
• Proficient problem solver and keen strategist wif comprehensive skills set to develop business plans and drive implementation in real time sales environments
• Demonstrated abilities in managing customer centric operations as well as ensuring customer satisfaction by achieving delivery & service quality norms.
• Adept at analyzing market trends to provide critical inputs for formulating selling and marketing. Equipped wif teh noledge of Excel & power point along wif teh ability in predictive modeling related to marketing & strategic management.

TECHNICAL SKILLS

Bug Reporting Tools: Bug Zilla, HP Quality Centre

Programming Languages: C/C++, JAVA, DotNet, VB, HTML, XML, SQL, PHP

Databases: SQL Server, Oracle 8i/9i, MS Access

Software Design & Planning: MS Project, Visio

Operating Systems: Windows 9x/NT/2000/XP, Unix, Linux

Networking: TCP/IP, UDP, LAN/WAN, TELNET, FTP, HTTP

Other tools: Macromedia web suite (Dreamweaver, Flash, Fireworks), Adobe Photoshop, Acrobat

PROFESSIONAL EXPERIENCE

Confidential, Monett, MO

Sr. QA Tester/ Analyst

Responsibilities:

• Performed Browser compatibility and configuration testing for various operating systems.
• Performed Grey Box, Black box testing and User Acceptance Testing.
• Test Mobile app's behavior under various interruptions: battery strength (full/medium/low), incoming calls, SMS, video calls
• Designed Hybrid Appium Test automation framework, Page Object Model for mobile application (Android/iOS apps).
• Performed Cross-platform, Functional, Regression testing, UI testing for teh mobile app using Appium test automation framework.
• Manually test each and every module of teh application and verify against expected results.
• Performed Functional, GUI, Security, Positive and Negative Testing.
• Uncovered multiple issues related to teh data population in teh backend database using QTP.
• Reviewed extensive SQL Queries wif complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Good noledge on Appium Emulators and IOS simulators.
• Involved in Mobile Computing testing wif Windows OS, iPhone, iPad and Android Essentials including cross-browser testing.
• Prepared Test Data and executed Test Cases from HP ALM/Quality Center.
• Perform mobile testing on various mobile devices such as IPhone, HTC Android and Dell Streak.
• Used Test Lab module of Visual Studio Test Manager to perform test execution activities by creating various test sets.
• Created and executed test plans and scripts to verify software functionality and adherence to business requirements.
• Created test cases to perform different types of testing such as positive/negative, functional/regression, interface, Unit testing, black box, white box, performance testing, smoke/sanity testing, etc.
• Documented and reported defects wifin established process and tracking systems using Visual Studio Test Manager.
• Conducted Parameterization to data tables, system performance tuning, heavy data-driven testing created object repositories in QTP.
• Implemented Page Objects model (POM), APACHE POI in Web Driver Scripts, Data Driven, Keyword Driven and Hybrid Frameworks using Selenium Web Driver, Junit, and Java.
• Used Selenium Grid to run test cases in multiple browsers and Platforms. Used emulators and IOS simulators to perform teh manual Mobile Testing.
• Managed and updated RFT (Rational Functional Tester) code in TFS (Team foundation Server).
• Developed and maintained PowerShell Scripts to change regression run, pointing to teh test environment (UAT/PROD/QA).
• Gathered requirements and conducted interviews wif business users and Project Manager to understand teh needs of teh new application to be developed
• Designed and maintained test schedules, test plan, test strategy, test assignment documents for various testing activities (using SharePoint and Microsoft Visual Studio Test manager)
• Wrote business requirements specification (BRS) and functional requirements specification (FRS) documents as per teh business requirements and process flow.
• Worked on different applications and Conducted Gap Analysis between “As is” and “To be” process for teh applications. Participated in teh Logical and Physical Design sessions and developed Design Documents.
• Provide detailed business and data requirements including complex data mappings
• Run Compatibility Testing (cross Windows/ Mac and Android/ iOS platforms, cross browsers, cross mobile devices - phones, tablets, iPads etc.)
• Performed Functional, System, Security, and Regression & User Interface testing of software applications.
• Worked wif three mobile application simultaneously: iOS, Android and WP
• Participated in teh Manual Vs Automated testing decision-making process.
• Work in Agile, scrum, and sprint environment in order to change teh requirements and features set.
• ImplementingAgile(Scrum) methodology throughout teh Branch.
• Created and maintained detailed test cases to perform various types of testing in Test Plan module of Visual Studio Test Manager.
• Prepared automated scripts for Maintenance and Regression testing using QTP.
• Implemented simulator for mobile app testing in IOS using Appium Tool.
• Performed Backend testing using SQL queries against Oracle database to perform data validation, to check data integrity etc.
• Extensively worked wif BPT module of quality center in order to derive automation scripts wif teh halp of SMEs and Business Analysts.
• Carried out GUI, Functionality, Integration and Regression testing using Visual Studio Test Manager.
• Extensive UAT Testing Manually.
• Identified, analyzed, and documented defects, errors, and inconsistencies in teh application using Visual Studio Test Manager.

Environment: Windows, SQL, Server, Visual Studio Test Professional, SOAP UI, SOA, XML, SQL, QTP, Web logic, UNIX, Oracle

Confidential, TN

Quality Analyst and Tester

Responsibilities:

• Participated in daily Scrum meetings and sprint reviews and Implement AGILE QA processes and practices for efficient test and defect management.
• Used Quality Center to maintain test cases and test scripts.
• Interacted wif teh Business Users, Product Owners and BA for clarification of teh BRDs, Product Backlog and FRDs
• Prepared automated scripts for Maintenance and Regression testing using QTP.
• Automated test scenarios for GUI, Functionality and performed data driven testing on teh application inserting different data in excel sheet
• Conducted Performance testing using Load Runner.
• Performed Grey Box, White box testing, Black box testing and User Acceptance Testing.
• Measured server performance under load by creating Rendezvous points to simulate heavy load on teh server.
• Scripted teh Test cases and Test plan and get them reviewed/verified by teh Product Owner and teh QA Team.
• Worked on Agile Methodology and involved in Sprint Planning Meeting, Daily Scrum Update Meeting and Retrospective Meeting.
• Testing notifications in iOS and Android devices(smart phones and tablets) and Blackberry smartphone
• Scheduling batch test, log and track defects using IBM Clear Quest.
• Working in regression automation QTP scripts, fixing regression failed cases.
• Doing feasibility analysis for automation selenium webdriver
• Tested teh UI of teh end product on mobile, PC, Android and Apple (iPhone, iPad) platforms to ensure dat language translation and Currency conversions were displaying as required
• Used SQL for Querying teh database in UNIX environment for testing teh business rules imposed on data movement.
• Used HP ALM/Quality Center bug tracking tool to report application bugs and enhancements request and discussed wif developers to resolve technical issues
• Performed Business Process Testing using BPT (Business process testing) module of HP ALM/Quality Center and QTP/UFT.
• Conduct Agile Scrum meetings to discuss project progress and plan
• Tested and coordinated mobile applications in both Native and Web environments and validated teh mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere, perfecto mobile and Simulators like: Android SDK, IPhone SDK etc.
• Created and maintained reusable Actions in Device anywhere for mobile application.
• Responsible for data migration, data mapping, and creating workflow diagrams.
• Analyzed teh business and functional requirements of teh application and developed detailed test plans, test cases in Quality Center.
• Creation and implementation of a viable testing routine wif teh Test Plans created in Quality Center and tan associated them wif specific requirements utilizing teh Tests Coverage feature of Quality Center
• Responsible for gathering requirements, design and develop data warehousing ETL solutions and delivery reports
• Tested teh ETL Informatica mappings and other ETL Processes (Data Warehouse Testing)
• Using agile methodology and engage in an iterative workflow and incremental delivery of working software.
• Translated business requirements into usable functional requirements
• Identified, researched, investigated, analyzed, defined and documented business processes and Use Case Scenarios
• Performed Data Gap Analysis in current data warehouse wif respect to teh product level data
• Maintained teh Selenium & Java Automation Code and resources in source controls like Jenkins for improvements and new features.
• Developed Data Driven framework to test several web pages.
• Develop teh Test Cases by using teh JIRA and MS Office suits
• Contributed to teh definition of scope, performed extensive requirement analysis and defined functional specifications
• Conducted and participated in JRP/JAD sessions wif stakeholders and system users to collect teh software requirement specifications (SRS) analyzed teh feasibility of their needs by coordinating wif teh project manager and technical lead
• Involved in manual and automated testing.
• Performed different kinds of manual testing like Functional and Integration and End-to-End tests during different phases of testing.
• Worked wif ETL group for understating mappings for dimensions and facts
• Preparation of Requirements Document, AGILE Storycards, etc
• Lead teh Testing Activities by managing teh offshore/onsite QA team members.
• Automated test scenarios for GUI, Functionality and performed data driven testing on teh application inserting different data in excel sheet using QTP.
• Proficient in debugging and executing QTP scripts.
• Created and maintained detailed test cases to perform Smoke Test, Functional Test, Regression Test and E2E (End to End) testing.
• Performed Regression test to ensure product integrity after modifications and enhancements to teh existing code or defect fixes.
• Used Jira for Defect tracking.
• Designed and maintained test cases manually in excel spreadsheet and stored them on SharePoint for tracking purposes.
• Written SQL Queries and executed in Informix to validate Data wif teh Application.
• Executed SQL queries for insert, delete, search and update operation in Test Environment as well as Read Only operation in Production Environment.
• Performed Early Testing in Local Development environment to validate teh new functionality before going to Test Environment.
• Performed Smoke test to validate if teh Test Environment is good enough to continue teh testing.

Environment: Quality Center, Jira, SharePoint, ETL, Informatica, Quick Test Professional (QTP), Winrunner, LoadRunner, ASP.Net, C#, Java, Informix

Confidential, Hackensack, New Jersey

QA Tester

Responsibilities:

• Performed manual and automated mobile app testing on iOS and Android platforms
• Created automation framework wif Cucumber and Appium for testing Android mobile applications in simulator mode and on real devices
• Performed manual functional and regression testing for mobile websites and apps
• Assisted designing and developing workflow diagrams for different modules using Rational Rose.
• Responsible for identifying gaps in teh software between core functionality and user defined requirements.
• Testing performed on a data warehouse platform, including data integrity and data validation.
• Performed Smoke, Functional, Regression, System and User Acceptance Testing (UAT) in Web and Mainframe application.
• Design and maintain test plan, test case, authored and ran tests using Quality Center
• Handled defect management using Quality Center
• Designed report specifications for Internal Departments.
• Provide estimates on Change Requests for Analysis, Development and Testing.
• Worked wif teh PM and PDU (Program Development Unit) to create Project Charter which covered high level objectives of teh work to be done, strategic fit, key success factors and scope of teh project
• Used Quality Center for manual testing
• Worked in Agile Testing and participated meetings every day in iterative environment Created and maintained detailed test cases to perform various types of testing in Test Plan module of Quality Center.
• Conducted a walkthrough session of teh scope document to ensure dat teh project sponsors and stake holders understand teh project scope and any associated constraints, risks and issues as early as possible.
• Conducted teh Functional Requirements and User Requirements Specification reviews and walkthroughs wif designers, developers and stakeholders.
• Gathered and organized from teh business side requirements and business rules, created manuals, on-line content, diagrams and graphics for a variety of clients.
• Performed VB Scripting in QTP for automating teh testing process.
• Used Recovery Scenario Manager in QTP to recover from unexpected events dat happen during a run session, like multiple windows or pop-ups.
• Used Customized Objects in QTP to deal wif fields for data and phone number.
• Used Regular Expressions in QTP for pattern-matching.
• Used Ordinal Identifiers in QTP to deal wif multiple numbers of radio buttons and checkboxes wifin teh same page.
• Carried out Testing of Webs services or SOA Testing using SOAP UI.
• Used Data Source and Data Source Loop test steps for doing Data Driven Testing in SOAP UI.
• Used different kinds of Assertions for validating teh response again some expected response in SOAP UI.
• Executed test cases and reported defects using Quality Center
• Prepared a package of Process Flow diagrams to document teh existing system and used UML notations for Object Oriented Design and Documentation.
• Coordinated wif Business Users and Development for setting up Test Environment, Test Data and Backend Interfaces.
• Assist and guide project teams to implement and document standards, procedures, artifacts, and plans consistent wif QA and Test deliverables for teh project team.
• Mentored QA Team by looking into different technical problems wif development and halped them prioritize Testing tasks.
• Analyzed test progress and send weekly progress reports to teh Project Manager
• Actively trained Business Users involved in User Acceptance Testing (UAT) and halped them understand UAT procedure.

Environment: MS Visio, Oracle, Quality Center, Rational Rose, MS Excel, MS Access, Quality Center, NT/2000, DB2, UNIX, MS Office

Confidential, Kansas City, MO

QA Analyst

Responsibilities:

• Analyzed system requirements developed detailed Test Plan and test cases.
• Validated back end data by interacting wif databases using SQL Queries.
• Conducted Regression Testing, Integration Testing, and End-to-End testing, Functional Testing, Black Box Testing, Cross Browser and User Acceptance Testing. Used ALM/ Quality Center for developing Test Scripts, Executing teh Test Scripts, Defect Tracking and Management.
• Identified, analyzed, and documented defects, errors, and inconsistencies in teh application using MS Excel.
• Coordinated wif teh developers on Defects Status on a regular basis.
• Worked closely wif development team to resolve various issues.
• Experienced in backend testing by executing SQL queries.
• Manually tested teh web application to ensure teh flow of teh application functionality
• Tested applications and documented results and bugs including documentation of information useful in teh debugging process.
• Participated in release meetings.
• Selected, designed, and prioritized test scenarios and test cases dat provided efficient coverage of requirements consistent wif acceptable level of risk.
• Manually tested modules for compliance wif functional requirements.
• Performed negative and positive testing manually.
• Performed back end testing for data integrity, by writing SQL queries
• Wrote test cases, executed them and wrote automation scripts using selenium.
• Performed manual and selenium testing of a web based application.
• Wrote SQL scripts for test data creation and verification.
• Intensively used ALM/QC/Test Director for developing test plans, test cases, to execute test cases, for defects tracking, defects reporting and to analyze teh test results and defects.

Environment: MS SQL Server, HTML, Globus, MS Office, MS Outlook, SQL