OBJECTIVE:

To efficiently guide & grow Technology groups though release cycles using measured, agile, results - driven planning & implementation

SUMMARY:

• Provide leadership & mentoring to Technology organizations (onsite, remote, & outsourced teams) in start-up & well established companies, including partnering with Human Resources on performance mgmt, growing team refining QA, Agile lifecycle, technical & process
• Set work expectations & deliverables to promote clear communication & line of sight between Company & individual objectives
• Strategic Focus balanced with Tactical hands-on contribution:
• Management of Technology department resources, directing people, budget & capital resources to approximately 75% Return On Investment (ROI) ratio for Benefit & Cost of Labor, Reduction in Customer Facing issues, Stabilizing Sustaining Engineering cycle via Technical Support Escalation, fully automating company Release Engineering & Deployment Models including large scale use of Service Virtualization & Cloud micro-services CI/CD technologies & methods
• Reduced Total Cost Of Ownership (TCO) of Technology functions; up to a 20-35% decrease of Cost of Labor (COL) & Resources within budget, critical issues removed & on-time delivery 95-100%
• Managed risk & change control with 25-50% ‘at risk of failure’ (status Red) projects to 95-100% delivery & customer satisfaction
• Provided guidance on technology re-architectures minimizing while directing all test efforts for Company product & services
• Expertise in design, execution, failure analysis & repair of performance test related issues through use of Breakage, Oscillating Peak & Normal load level tests, Stability/Endurance tests as release criteria & benchmarking individual components before QA
• Implementation of Performance engineering methodologies including specialized unique log messaging, 5 in 1 report showing various system views aligned vs. time into test to provide rapid analysis & behavior assessment of system under performance test
• Designed & implemented Automated Test Frameworks for Enterprise & Mobile Web as well as Native mobile application that run against continuous integration & standalone releases, launch unattended, return test outcome & recovery failure snapshots
• Management of Technology and DevOps groups including administration of the following systems & applications:

TECHNICAL SKILLS:

Performance test tools: SilkPerformer, HP PC, Loadrunner; RPT, HTTPUNIT, JMETER, FloodIO, SOASTA, Shunra

Defect & issue tracking: JIRA, Team Track, Bugzilla, Microfocus Mercury Quality Center (QC), Rational Team Concert (RTC)

Test repositories: Confluence, Test link, Microfocus QC, RTC

Build software: Git / GitHub, Ant \ Ivy, Maven / NMAKE/ NANT

Programming languages & Databases: MS Visual Studio C#, MS SQL Server, Java, J2EE, Oracle, LAMP, NoSQL / MongoDB, DynamoDB

Cloud: AWS, SUS, Openstack & Big Data Hadoop, MS Azure

Continuous integration: Jenkins, Bamboo, Cruise control) & Container Platform Docker, OpenShift

Security test tools: WebInspect, Veracode, Pen test, BlackDuck & CROSS

Automation tools: Katalon, Python, Gherkin-Ruby-Cucumber, Microfocus UFT, Selenium Java, JUNIT, TESTNG, NUNIT, SOAPUNIT

Code coverage tools: Sonar, EMMA, Clover, Confidential Rational PureCoverage-Rational PurifyPlus

PROFESSIONAL EXPERIENCE:

Manager, Quality Assurance

Confidential

Responsibilities:

• Responsible for Management & Technical strategic direction of QA Performance, Infrastructure & Automation test programs.
• Certified Performance SLAs for all Line of Business application & system releases. Oversight & approval for all DevOps related technology on-boarding through bank security, architecture & governance review board approval processes.
• Optimized efficiency opportunities & maximized QA & DevOps ROI by leveraging Perfecto Mobile & MicroFocus HPE clouds as well as implemented a standin mode CA virtual services program.
• Developed company’s first Test Center of Excellence.

Technology Manager, QA & Cloud Infrastructure

Confidential

Responsibilities:

• Managed & directed SE, Sys Eng, SecEng & QA resources to measured efficiency & work / life balance.
• Drove architecture & implementation of web & mobile SOAP & REST services software development, test & release DevOps operations & certification cycles.
• Developed, maintained company’s first private & public clouds including On Prem, traditional server based platform.
• Built software, network, hardware & virtualization infrastructure ‘Right the First Time’ using TerraForm, Docker & Ansible.
• CI with Github & Jenkins & Ansible CD Kubernetes orchestration.
• CI server & device-based web services automation, functional, stress, performance, security & infrastructure created from scratch.
• Developed BLE IoT strategy to integrate Apple HealthKit with local & remote devices.
• Patent pending: System & Method for transmission of a secure, protected & controlled reputation data packet.

Technical Project Manager

Confidential

Responsibilities:

• Promoted to oversee branch locator & all IVR web services performance test release & staff after several successful on-time releases removing critical J2EE web service JVM OOM & fragmentation issues prior to production. Root Cause Analysis & Preventative Action planning SME & SPOC for the group.

Technical QA Manager, Performance Test Competency Lead

Confidential

Responsibilities:

• Managing responsibilities for company automation, security & performance testing, automation developers & testers including driving value add features into the ISFW (automation test framework);
• Owned best practices pre-sales RFP & SOW approval & review as well as post-sales Build, Deploy, Run, Maintain & rollout of Automation & Performance Test Centers Of Excellence (ATCoE, PTCoE) for Enterprise & Mobile Web as well as led.

QA Director

Confidential

Responsibilities:

• Provided technical & business oversight for Engineering & QA organization (VP of Eng staff member); Position eliminated in company downsizing & engineering team restructuring to a decentralized QA model. Successfully implemented company’s first formal release process including Core & Salesforce.com systems deployments & refreshes;
• Managed all QA, Automation, Security & Release engineering personnel & activities for the company customer facing & back end systems including customer portal, partner portal, billing, proposal, monitoring & sales generation asset tools. Devised performance & benchmarking strategy for company software including specialized reporting & test execution;
• Developed Automation Continuous Integration Test framework giving company first automated test framework & including corporate wide Engineering dashboard; Led Onshore (SF) & Offshore

Director, Performance Test Competency / Agile Coach

Confidential

Responsibilities:

• Provide onsite, client facing QA & IT management of Performance & Automation testing resources & implementations.
• Also, work with upper management to assess IT organization strengths, opportunities, weaknesses & threats & address via virtualization & automation technology action plans.
• Led & delivered several QA wide automation, security & performance test assessments w/ detailed action plan to implement; Managed the automation dev (QTP & SQL scripting) & release testing for all cellular phone & wireless products (VMU 7.x platforms consisting of CRM Siebel,
• Web based product & Mobile Complete remote h&set virtualization);
• Managed $1M Quality Assurance budget & implementing VM ware virtualization to reduce hardware machine volume by 50%

Senior QA Manager

Confidential

Responsibilities:

• Designed, implemented & maintained Company-wide product automation testing (DCOM/.NET) & defect prevention frameworks,
• Managed the automation dev & testing for four products; Subject Matter Expert for QA methodologies & metrics, Created code coverage metrics displaying trending for defect removal rates & software regression rates of the dev teams; Managed $500k Quality Assurance budget & implemented VMware reducing hardware machine volume by 75%;
• Lead QA team consisting of 4 QA Engineers:provided training, guidance via code reviews constructive performance feedback;
• Directed testing for Financial, Fixed Income & Equity-based Portfolio web (Barra One 1.6- 1.8) & desktop apps (Cosmos 3.2.1, 3.3.0, 4.0 re-architecture of C++/non-relational database to C#/SQL2000); admin of People Soft (time tracking system).

Senior QA Manager

Confidential

Responsibilities:

• Provided technical guidance for technology re-architecture from C-based to Java based web application.
• Directed Quality Assurance & Testing for web-based n-Tier, Web Logic (WLS)/JSP/EJB/XML re-architecture of C/CGI based travel availability & booking system including administration of People Soft ERP (time tracking system), Instituted code coverage framework to baseline product behavior & trending performance measures.
• Led Automation Tools group (14 employees) in home office (Menlo Park, CA) & remote office (Irving, TX);