SUMMARY

• Over 8 years of experience in Manual and Automation testing; delivery of quality software, products, systems, and applications to meet business, market and customer needs, utilizing blended onshore/offshore delivery model.
• 17 years total experience as Information Technology professional with extensive experience in Application Development.
• Skilled in planning and implementing new processes, procedures and tools for quality assurance testing, defect tracking, status reporting and problem resolution within Agile: Waterfall and Iterative development environments to reduce operating costs and increasing efficiency.
• Deep understanding of testing methodologies and techniques.
• Proficient in all phases of the System Development and Testing Life Cycles; JCL Analysis; software, functional, UAT testing, Integration, System, Regression, Performance and Back - End testing.
• Extensive experience in designing test plans, creation and execution of test cases, test scenarios, test scripts, test reports and documentation for automated tests.
• Extensive experience in debugging and, using test and defect management tools like QC/ALM 11 and JIRA.
• Strong analyzing capabilities and excellent attention to details.
• Experience in supporting client production issues and conducting root cause analysis.
• Ability to handle multiple projects and responsibilities.
• Strong team player, enthusiastic learner, confident, sincere and committed.
• Great communication skills, positive attitude and always willing to go the extra mile.
• ITIL certified

TECHNICAL SKILLS

Languages: COBOL, REXX, CICS, JCL, SQL, HTML, JavaScript, Python, VBScript

Databases: DB2, MS SQL, MS Access

O/S: Windows XP, z/OS

Software: MS Office

Testing Tools: HP QTP, Selenium, Rational Clear Quest, ClearCase, HP Quality Center

Technologies/Applications: MVS/ESA, MVS/XA, TSO/ISPF, VSAM, PROJCL, JCLPLUS, ChangeMan, InfoMan, IBM Utilities, SPUFI, QMF, EZtrieve, File-AID, Librarian.

PROFESSIONAL EXPERIENCE

Confidential

QA Analyst / Test Lead

Responsibilities:

• Broad knowledge of New York Life Fixed and Immediate Annuity products; as well as various Interfaces.
• Obtained clarification from Business analysts, Subject Matter Experts and Business partners in understanding requirements, scope and critical milestones; defined Test Strategy.
• Tracked key testing metrics and ensure regular and consistent communication of progress towards overall testing goals to IT core team and business stakeholders.
• Developed Test Plans, Test Cases, Test Scripts and Test Scenarios from business, technical and functional requirement documents.
• Performed Functional, Integration and Regression testing of application with different interfaces.
• Was leading a team of 4 onsite and offshore testing engineers.
• Conducted peer reviews of test scenarios and test cases.
• Overseen and ensured the testing activities are completed in timely manner; defined, documented and resolved all business and testing related issues.
• Coordinated Bug Triage meetings and track the bugs to closure utilizing QC defect reporting tool.
• Queried database to verify whether the data coming up correctly from newly added columns of the table to improve the performance of the grid.
• Worked closely with the development team to ensure quality of the components and system developed.
• Provided direction for the testing team, ensuring that activities of the team are aligned with related functions and initiatives.

Confidential, Warren, NJ

Programmer / Analyst / QA tester

Responsibilities:

• Extensive experience in functional, regression, system, and integration testing; as well as in front-end screen verifications.
• Strong SQL skills; capable of writing complex SQL queries to extract data from MS SQL Server Database for backend white-box testing.
• Experience in Quality Control, issue identification, defect logging and verification, problem resolution.
• Was responsible for development HP QTP automation strategy across multiple projects.
• Used Dynamic Descriptive Programming approach to benefit from Object Identification without using OR.
• Strong understanding of Software Development and Testing Life Cycle.
• Proficient in preparing test plans, writing and executing test cases, creating traceability matrixes as well as working with test data.
• Participated in weekly IRB (Internal Review Board) meetings to prioritize the defects logged to developers and to resolve the issues.
• As the senior JCL Analyst or the Release Management department, performed testing of JCL components from assigned ChangeMan packages for the North America region:
• Analyzed production job streams and processing flows. Tailored numerous procedures to comply with specific JCL requirements for multiple test regions.
• Evaluated business requirements and functional specifications for testability and usability. Worked with development teams to validate system functionality and defects.
• Was responsible for testing of the multiple Request of Change records daily coming from the development community using a global common tool called JCLPLUS to ensure zero defect prior installation to production.
• Supported majority of in-house and global processes related to Global Batch Production Services (GBPS) by utilizing an extensive programming background:
• Took a Leading role in a major project called the Global Initiative Project: Automated GDG processes roll-over to the other regions such as Europe, Asia and Latin America.
• Redesigned Automated Test Verification process by converting VSAM files into a relational DB2 database.
• Supported a Windows web application that the department utilized as a forecasting tool using HTML, VBScript and JavaScript.

Confidential, Parsippany, NJ

Programmer / Analyst

Responsibilities:

• Order and Invoice Processing (ADMIN) and Accounts Receivable (CARMS).
• Responded promptly and found solutions quickly to arising problems during heavy on-line updates.
• Resolved nightly processes that abandoned due to unexpected errors.
• Researched root causes and worked to complete tickets raised by the field users on resolving break fixes.
• Was actively involved in analyzing, estimating and implementing new business rules and requirements.
• Worked on developing new on-line batch processes.
• Responsibilities included validating, performance tuning and optimizing of long running jobs and programs.
• Heavy interface with user areas as well as other sections of the system departments.

Confidential, Hauppauge, NY

Programmer / Consultant

Responsibilities:

• Participated in the final stage of the ReFacing project of the Individual Disability Income system. This project delivered a system that achieved complete functional analogy with the existing production M-System, but used Java environment as front-end application instead of CICS.
• Participated in reconstructing on-line programs to replace BMS send and receive logic with calls to the communication module. This module was responsible for transferring data and action requests from the mainframe to a Java business logic evaluator.
• Involved in the program development for the New Omni Series product.
• Was responsible for the modification of CICS/DB2 programs by adding new logic for each of the new policies and associated policy’s options.
• Worked closely with DBA to make DB2 tables changes and associating Dclgens.
• Participated in unit and system testing as well as production implementation and technical post-implementation support.

Confidential, Bridgewater, NJ

Programmer / Consultant

Responsibilities:

• Involved in maintenance of the Change-Lab-Insurance System.
• Was responsible for the modification and testing of several on-line modules including implementing new business requirements, enhancing validation rules, and generating BMS maps.
• Assisted my team in the full project life cycle including, analysis of business requirements, development, and testing and implementation of the batch programs.
• Developed an application in MicroFocus COBOL. This application gathered information from multiple files from the supporting Telemarketing subsystem.
• Created JCL jobs and procedures, performed system and acceptance testing, and participated in production installation of programs and procedures.
• Wrote programs in COBOLII/ CICS command level using SQL to access DB2 Database under OS/MVS/XA environment.