SUMMARY

• Over sixteen (16+) years of experience in Software Quality Assurance and Performance Testing/Execution/Engineering wif expertise in all phases of testing for client/server and web applications, including testing
• Pro - active troubleshooter who can rapidly identify business process gaps, formulate strategic plans, initiate change and implement new processes in challenging and diverse environments Identify, implemented framework, strategies and toolsets and modification of test coverage, to reduce risk in multiple projects. Extensively worked on, TFS, Visual Studio Web (HTTP/HTML),Java Over Http, ClickandScript,Ajax, Oracle NCA, Web services, SAPWEB,SAP GUI, Siebel-Web,TrueClient,Winsockets protocols
• Strong communication and analytical skills.
• Excellent functional and technical skills.
• Responsible for managing a team of consultants/developers supporting implementation of new functionality, enhancements and support for various SAP/Oracle applications.
• Led and coordinated wif on-site/off-shore test teams ranging from 2 to 30+ colleagues located globally.
• Successfully managed complex and challenging projects wif global implementation schedules wif aggressive timelines, and rapidly evolving requirements in an agile environment

TECHNICAL SKILLS

• TFS
• Visual Studio LoadRunner;
• Performance Center
• Quality Center (ALM)
• Quick Test Professional
• WorkSoft
• TFS
• Visual Studio SAP TAO
• Rational Test Manager
• Rational Clear Quest
• Rational Requisite Pro
• Rational Functional Tester
• Rational Performance Tester

PROFESSIONAL EXPERIENCE

Confidential

Performance Test Architect- Technical

Responsibilities:

• Conducted digital QA practice assessment at Shaw, interviewed QA technical teams to find Gaps
• Provided guidance in selecting/maintaining and integrating teh appropriate set of automation and Performance testing tools
• Performance engineering - provided instructions about how Shaw could validate their systems to meet end user system growth
• Identify, recommend, and implement framework, strategies and toolsets to optimize test execution,
• Provided performance test strategy/test plan, estimation, Metrics test scenarios, requirement gathering. WLM (Work Load Model), templates
• Lead Performance test execution and provided test execution sample reports and risk document
• Lead Performance Testers in test preparation and execution activities and manage creation and review of testing documentation;
• Provided Testing estimates and negotiated wif management to acquire teh necessary resources
• Write summary reports on test status during test execution analysis reports of performance, Provided metrics, identification of spots, bottlenecks, and suggested parameters to tune teh performance
• Helped test leaders in teh planning, monitoring, and to has control of teh Performance testing activities and tasks. Modified test coverage, and reduce risk
• Performed POC on teh long-term performance testing approach
• Advised and implemented Performance testing Environment setup
• Guided teh team for monitoring system performance post- deployment
• Provided template: performance test- non-functional requirement gathering” which helps at early stage
• Provided sample- peak LoadRunner scenario
• Provided document- best practice: LoadRunner test scripts, load generator setup- on cloud
• Guided teh team for monitoring system performance post-deployment (memory utilization (heap used), garbage collection (JVM GC), CPU utilization, average response time)
• Created sample REST API and web scripts using (Protocol: web Http/Html), and Script Template
• Created and executed LoadRunner sample scenario and mentored teh team (team leads, test leads)
• Assisted in reviewing, evaluating and providing input for business requirements and detailed design specifications

Environment: LoadRunner, Postman, REST API, SOAP UI, LOAD UI, JMETER,HP Site Scope, Mobile (iOS/Android) application performance engineering.App Dynamics, SOAP, Jira for issue (story, task, bug) management Web Services XML, Visual studio, Microsoft Office

Confidential

Lead Tester

Responsibilities:

• Coordinated all software QA activities, testing activities during “user acceptance testing” phase of “Fires” Application
• Created test strategy, test plan, test cases, test scenarios and test conditions for systems testing and user acceptance testing of different applications from use cases, non-functional requirements and design documents
• Worked wif business & AMS representatives to analyze issues reported by production.
• Attended testing and project meetings on a regular basis.
• Assigned defects to developers.
• Reported testing results to managers.
• Do initial assessment of project for performance testing.
• Created test plan for test automation
• Executed/coordinated System tests, verified results, and maintained traceability of test cases to requirements and logging defects using Microsoft Team Foundation Server (TFS) defect management tool
• Reported/reviewed/assigned teh testing results in Microsoft Team Foundation Server(TFS), -defect management tool and followed teh defect life cycle
• Participated in system testing, regression testing, unit, integration, user acceptance testing (UAT), smoke testing as well as automation and performance testing
• Used verbal and written communication skills along wif interpersonal and negotiation skills wif developers and business people to perform day-to-day testing tasks.
• Written SQL queries in SQL Server for generating test data for testing purpose.
• Installation and use of Visual Studio “Coded UI” and Microsoft Test Management Tool(MTM) - test automation tool
• Identified issues and tan implemented teh improved process and resolutions
• Technical resource for test automation and performance test team.
• Reported status to management/ managers and managed teh assigned tasks
• Gatheird teh requirements, participated, and assisted teh management in reviewing, evaluating and providing inputs during requirement gathering and design specifications
• Worked on multiple projects concurrently like web and Web Rest API services projects

Environment: PowerBuilder, Visual Studio “Coded UI” and Microsoft Test Management Tool(MTM), Microsoft Team Foundation Server(TFS) Visual studio, Microsoft Office

Confidential, New York, NY

Performance Test Lead

Responsibilities:

• Lead performance test engagements as Single point of contact for all deliverables from teh Performance Engineering and Performance Testing team.
• Performed load, stress, volume, endurance testing by creating workload models
• Executed/coordinated system tests, verifying results and maintained traceability of test cases to requirements and logging defects
• Followed and maintained teh "defect life cycle"
• Performed initial assessment of project for performance testing.
• Performed load, stress, volume, endurance testing by creating workload models
• Created test data for testing purpose.
• Performed initial assessment of project for performance testing.
• Performed SAP basis tasks for e.g. LoadRunner installation, SAP GUI installation etc.
• Developed performance testplan and test strategy from use cases, non-functional requirements and design documents
• Review/validated/created V-ugen scripts using LR Component- Vugen
• Capture, develop and document performance test requirements
• Analyze system log runs and analyzed teh performance requirements and defined teh scope
• Coordination wif basis, security, network team, Middleware Team, EDI and Control-M Teams
• Used HP Quality Center to report performance defects.
• Performed testing in SAP-Web Environment
• Report to stakeholders on results- Execution/ Analysis Report wif recommendation for better Performance
• Present test closure results to stakeholders at teh end of a test engagement.
• Manage onshore/offshore test resources to coordinate all Software QA, testing activities
• Mentor junior team members. Managed Test engineers and other test team members
• Performance center admin, performance center environment setup,
• Developed and documented end-to-end engagement process for performance testing.
• Leading Technical resource and making sure performance test scripts and test cases are developed according to teh test scenarios and are in line wif teh Service Level Agreements
• Gatheird teh requirements and assisted teh management in reviewing, evaluating and providing inputs during requirement gathering and design specifications

Environment: SAP FI, SAP SCM, SAP IS RETAIL, SAPPI, NetWeaver, Open Text, Windows 2000/XP,Mainframe, DB2, HTTP, Load Runner, ALM (Quality Center), WorkSoft,HP SiteScope, HP Diagnostic

Confidential, SFO, CA

Performance Test Lead

Responsibilities:

• Performed SAP basis tasks like HP LoadRunner, HP-Site Scope installation; monitor CPU/memory/disk space, SAP GUI installation etc.
• Performed load, stress, volume, endurance testing by creating different workload models
• Develop performance test strategy, test plan, testcases and test scenarios from use cases, non-functional requirements and design documents
• Validated/created /enhanced LoadRunner scripts using LR Component- Vugen
• Lead performance test engagements wif on-site/off shore teams
• Executed/coordinated tests, verified results, and maintained traceability of test cases/scripts to requirements and logging defects and followed teh defect life cycle
• Analyze results for performance test runs.
• Created test data for testing purpose.
• Work wif developers, network team, solution enterprise architect, Sr. Director to triage performance issues and coordinated all Software QA and testing activities
• Setup monitoring tools- HP “site scope”, for metrics
• Manage onshore/offshore test resources for performance testing including Training and Recruiting
• Provided LoadRunner training to testing team, business analysts
• Created report templates, generated customized reports and sent to managers and directors
• Gatheird teh requirements and participated/Assisted teh management in reviewing, evaluating and providing inputs during requirement gathering and design specifications

Environment: SAP FI, SAP SCM, SAP IS RETAIL, SAP PI,NetWeaver, Open Text, Windows 2000/XP,Mainframe, DB2, HTTP, Load Runner, ALM (Quality Center), WorkSoft,HP SiteScope, HP Diagnostic

Confidential, Edmonton, CA

Performance Test Specialist

Responsibilities:

• Lead performanceand automation test engagements concurrently
• Tested Oracle BI solution, data marts and reporting; manually testing as well as performance testing on BI Solution
• Performed load, stress, volume, endurance testing by creating different workloadmodels
• Performed “mobile performance testing” by using protocol: Mobile Application - HTTP/HTML
• Initial assessment of project for automation and performance testing.
• Test strategy from use cases, non-functional requirements and design documents.
• Executed/coordinated tests, verifiedresults and maintained traceability of test cases/scripts to requirements and logging defects
• Coordinated all software QA activities, testing activities during “user acceptance testing” phase of application
• Worked on concurrent projects at teh same time, for e.g. working on functional automation and performance testing
• Created test data for system testing and user acceptance testing purpose.
• Validated/created /enhanced QTP and LoadRunner scripts using LR Component- Vugen
• Capture, develop and document performance test requirements.
• Performed testing in SAP- web and mobile environment
• Document business processes for performance testing considering potential testing issues.
• Analyze results for automation and performance test runs.
• Work wif developers to triage issues.
• Followed and maintained teh "defect life cycle"
• Use HP Quality Center to report functional and performance defects.
• Report to stakeholders on results.
• Present test closure results to stakeholders at teh end of a test engagement.
• Types of engagements has been end-to-end, tuning, SLA validation, sizing, etc.
• Manage onshore/offshore test resources for performance testing.
• Mentor junior team members.
• Run automation and performance testing engagements as performance test lead.
• Implement and roll- out performance testing tools.
• Developed and documented end to end engagement process for performance testing.
• Technical resource for test automation team.
• Identified issues and tan implemented improved process and resolutions
• Setup monitoring tool, site scope for metrics capture.
• Plan, document, implement upgrade and install strategies for test tools in dis Green-Field Project
• Reported status to management/managers and managed teh assigned tasks
• Gatheird teh requirements and participated. Assisted teh management in reviewing, evaluating and providing inputs during requirement gathering and design specifications

Environment: ORACLE-E-EBS(GL,AP,AR,PM,FA,INV);Oracle Business Intelligence(OBI),Windows 2000/XP,FTP,SMTP,HTTP,UFT,(QTP),Turnkey,SOAP,XML, Mobile, Oracle,LoadRunner,QuickTestProfessional (UFT) ALM( Quality Center),HP SiteScope

Confidential

QA Test Lead

Responsibilities:

• Coordinated all activities during each testing phase of teh ERP(SAP) consolidation project.
• Co-operated wif functional/technical leads and senior staff as required to agree on teh testing strategy to be employed for teh ERP projects.
• Responsible for all phases of testing and teh management of teh testing activities wifin teh ERP consolidation project.
• Created test strategy, test plan, test cases, test scenarios and test conditions for systems testing and user acceptance testing of different applications on different projects from use cases, non-functional requirements and design documents.
• Created test data for system testing and user acceptance testing purpose.
• Participated in system integration testing of web applications.
• Attended testing and project meetings on a regular basis.
• Used logical/analytical, problem-solving and decision-making skills during testing phases to perform testing activities.
• Followed and maintained teh "defect life cycle"
• Coordinated all software QA activities, testing activities during “user acceptance testing” phase of application
• Performed testing in SAP- web environment
• Used verbal and written communication skills interpersonal and negotiation skills wif developers and business people to perform day-to-day testing tasks.
• Performed other day-to-day testing activities as part of testing team in agile environment.
• Written SQL queries in SQL Server for generating data for testing purpose.
• Created system test plan and performance test plans.
• Executed/coordinated tests, verifiedresults and maintained traceability of test cases/scripts to requirements and logging defects
• Identified issues and tan implemented improved process and resolutions
• Assigned defects to testers for testing.
• Assigned tasks for regression testing activities followed by system testing.
• Reported testing results to managers.
• Assigned tasks for smoke testing for each build every week.
• Reported status to management/ managers and managed teh assigned tasks
• Gatheird teh requirements and participated. Assisted teh management in reviewing, evaluating and providing inputs during requirement gathering and design specifications

Environment: Mercator,MQ Series, web services Windows 2000/XP,SAPMM, SAP,SAP TAO (Test Acceleration and Optimization)PM,SAP FI, FTP, SMTP, HTTP, SOAP, XML, WSDL Oracle,, Performance Center; Load Runner, QuickTest Professional; ALM (Quality Center)

Confidential

QA Test Lead/Manager

Responsibilities:

• Executed system tests and logging defects usingMicrosoft Team Foundation Server(TFS) defect management tool.
• Created test data for system testing and user acceptance testing purpose.
• Reported testing results in Microsoft Team Foundation Server (TFS), defect management tool.
• Conducted performance testing of learner application using Visual Studio and reporting results.
• Reported testing results inMicrosoft Team Foundation Server (TFS).
• Installation of Visual Studio “Coded UI” and Microsoft Test Management Tool - test automation tool
• Participated in system testing, regression testing, user acceptance testing (UAT), smoke testing and automation testing of web applications.
• Created test strategy, test plan, test cases, test scenarios and test conditions for systems testing and user acceptance testing of different applications on different projects from use cases, non-functional requirements and design documents.
• Participated in system integration testing of web applications.
• Attended testing and project meetings on a regular basis.
• Participated in system testing, regression testing, unit, integration, user acceptance testing (UAT), smoke testing and automation and performance testing
• Used logical/analytical, problem solving and decision-making skills during testing phases to perform testing activities.
• Followed and maintained teh "defect life cycle"
• Coordinated all software QA activities, testing activities during “user acceptance testing” phase of application
• Performed load, stress, volume, endurance testing
• Performed testing inweb environment
• Performed functional automation testing using Selenium
• Executed/coordinated tests, verifying results and maintained traceability of test cases/scripts to requirements and logging defects
• Used verbal and written communication skills interpersonal and negotiation skills wif developers and business people to perform day-to-day testing tasks.
• Performed other day-to-day testing activities as part of testing team in Agile environment
• Written SQL queries in SQL Server for generating data for testing purpose.
• Created system test plan and performance test plans.
• Assigned defects to testers for testing.
• Identified issues and tan implemented improved process and resolutions
• Assigned tasks for regression testing activities followed by system testing.
• Reported testing results to managers.
• Assigned tasks for smoke testing for each build every week.
• Reported status to management/ managers and managed teh assigned tasks
• Gatheird teh requirements and participated. Assisted teh management inreviewing, evaluating and providing inputs during requirement gathering and design specifications
• Multi-task, working on more TEMPthan one project at teh same time for e.g.“spin2”, “Appres”, projects,

Environment: SharePoint, TFS, Visual Studio, SOA,SOAP UI, LOAD UI, JMETER SOA implementation - SOA infrastructure, web services Windows 2000/XP, FTP, SMTP, HTTP, SOAP, XML

Confidential

QC Administrator/ Automation Specialist/Test Lead

Responsibilities:

• Lead a project for purchasing optimization by analyzing various procured parts and modifying teh procurement method using standard SAP reports to reduce purchasing costs by rating vendors and researched different systems solutions and alternatives.’
• Provided training/demo's and guidance to teh testing team, developers and other users of Mercury Interactive (Test Director, Quick Test Pro) Tools.
• Created test strategy, test plan, test cases, test scenarios and test conditions for systems testing and user acceptance testing of different applications on different projects, cases from use cases, non-functional requirements and design documents
• Created test data for system testing and user acceptance testing purpose.
• Worked wif Business & AMS representatives to analyze issues reported by production.
• Performed data backup and maintained data integrity standards
• Participated in system testing, regression testing, unit, integration, user acceptance testing (UAT), smoke testing and automation and performance testing
• Conducted, Performance, Load, Stress,Volume testing/Analysis for teh web applications and SAP (HR).
• Participated in System Integration Testing of web applications.
• Worked on concurrent projects at teh same time, for e.g. working on functional automation and performance testing
• Validated/created /enhanced LoadRunner scripts using LR Component- Vugen
• Attended testing and project meetings on a regular basis.
• Performed testing in Web, SAP- Web Environment
• Used logical/analytical, problem solving and decision-making skills during testing phases to perform testing activities.
• Used verbal and written communication skills interpersonal and negotiation skills wif developers and business people to perform day-to-day testing tasks.
• Performed other day-to-day testing activities as part of testing team.
• Written SQL queries in SQL Server for generating data for testing purpose.
• Created system and Performance Test plan /Test Strategy.
• Executed/Coordinated Tests, Verifying Results and maintained traceability of test cases/scripts to requirements and logging defects
• Coordinated all Software QA activities, Testing activities during “User Acceptance testing” phase of Application
• Assigned defects to testers for testing, also followed and Maintained teh "Defect Life Cycle"
• Assigned tasks for regression testing activities followed by system testing.
• Participated in project planning by reviewing, analyzing and clarifying teh business requirements Testing in an agile environment
• Reported testing results to managers.
• Identified issues and tan implemented improved Process and Resolutions
• Assigned tasks for smoke testing for each build every week.
• Reported status to Management/ Managers and Managed teh Assigned Tasks
• Gatheird teh requirements and Participated, Assisted teh management in Reviewing, Evaluating and Providing inputs during requirement gathering and design specifications
• Multi Task, working on more TEMPthan one project at teh same time for e.g. Projects “BLAST”, “TELUS TV”, projects

Environment: Siebel-7.7, Windows 2000/XP, FTP, SMTP, HTTP, SOAP, XML, WSDL Oracle, SAP, MQ series, EAI HUB, Web Sphere, Test Director, Quick Test Pro, Load Runner, Web Services, SOA

Confidential

QA Test lead

Responsibilities:

• Created test strategy, test plan, test cases, test scenarios and test conditions for systems testing and user acceptance testing of different applications on different projects from use cases, non-functional requirements and design documents.
• Participated in system testing, regression testing, unit, integration, user acceptance testing (UAT), smoke testing and automation and performance testing
• Executed/coordinated tests, verifying results and maintained traceability of test cases/scripts to requirements and logging defects
• Created test data for system testing and user acceptance testing purpose.
• Attended meetings wif teh developers and managers to improve software QA process.
• Coordinated all software QA activities,testing activities during “user acceptance testing” phase of application
• As a Test Director administrator, created users, projects, and various customizations in Test Director.
• Provided training and guidance to teh testing team, developers and other users of Mercury interactive (Test Director, Quick Test Pro) Tools.
• Conducted performance, load, stress, volume, endurance testing/analysis for teh CRM(Siebel-7x) applications for different processors, using Load Runner (Mercury Interactive Testing Tool).
• Participated in system integration testing of web applications.
• Validated/created /enhanced LoadRunner scripts using LR Component- Vugen
• Attended testing and project meetings on a regular basis.
• Used logical/analytical, problem solving and decision-making skills during testing phases to perform testing activities.
• Used verbal and written communication skills interpersonal and negotiation skills wif developers and business people to perform day-to-day testing tasks.
• Created HP standards test plans, test cases, test strategies and other testing deliverables.
• Performed other day-to-day testing activities as part of testing team.
• Written SQL queries in SQL Server for generating data for testing purpose.
• Assigned defects to testers and developers, Followedand maintained teh "defect life cycle"
• Assigned tasks for regression testing activities followed by system testing.
• Identified issues and tan implemented improved Process and Resolutions
• Performed testing in SAP-web environment
• Reported testing results to managers.
• Assigned tasks for smoke testing for each build every week.
• Reported status to Management/ Managers and Managed teh Assigned Tasks
• Gatheird teh requirements and Participated, Assisted teh management in Reviewing, Evaluating and Providing inputs during requirement gathering and design specifications

Environment: Siebel 7.0.4 (Web Based), Windows NT/XP, Oracle, Test Director, Quick Test Pro, Load Runner and Microsoft Office

Confidential

QA Consultant

Responsibilities:

• Participated in system testing, regression testing, unit, integration, user acceptance testing (UAT), smoke testing and automation and performance testing
• Provided Training and guidance to teh testing team of Mercury Interactive tool “Test Director”.
• Used a bug/problem tracking tool (Test Director) to track defects.
• Verified software bugs and interacted wif developers to resolve technical issues.
• Conducted test on migrated data (from Siebel 6.3) teh existing legacy system to Siebel 7.5.
• Created test data for system testing and user acceptance testing purpose.
• Participated in system integration testing of web applications.
• Attended testing and project meetings on a regular basis.
• Used logical/analytical, problem solving and decision-making skills during testing phases to perform testing activities.
• Used verbal and written communication skills interpersonal and negotiation skills wif developers and business people to perform day-to-day testing tasks.
• Created deliverables, templates to create test plans, documented test cases, test strategies and other testing deliverables from use cases, non-functional requirements and design documents.
• Performed other day-to-day testing activities as part of testing team.
• Written SQL queries in SQL Server for generating data for testing purpose.
• Created system test plan and performance test plans.
• Executed/coordinated tests, verifying results and maintained traceability of test cases/scripts to requirements and logging defects
• Coordinated all Software QA activities, Testing activities during “User Acceptance testing” phase of Application
• Performed testing in Siebel-Web Environment
• Assigned defects to testers and Developersfollowed and Maintained teh "Defect Life Cycle".
• Assigned tasks for regression testing activities followed by system testing.
• Identified issues and tan implemented improved Process and Resolutions
• Reported testing results to managers.
• Assigned tasks for smoke testing for each build every week.
• Reported status to Management/ Managers and Managed teh Assigned Tasks
• Gatheird teh requirements and participated. Assisted teh management inreviewing, evaluating and providing inputs during requirement gathering and design specifications

Environment: Siebel 7.5 (Web Based), Windows 2000, Oracle, Vitrea, Test Director, Win Runner, Quick Test and Microsoft Office

Confidential

SAP MM/QA Consultant

Responsibilities:

• Solid experience wif elaboration, configuration and implementation of business processes in teh SAP MM/WM/IM modules.
• Participated in project planning by reviewing, analyzing and clarifying teh business requirements and prototype creation in an agile environment
• Executing unit and string test in MM module, unit and integration testing for SAP System Landscape Optimization before and after data deletion.
• Provided technical support to other modules for cross-functional testing.
• Met wif buyers and warehouse employees to identify issues that need to be addressed before teh cut over.
• Created material types, valuation classes and subsequent assignments in valuation and account assignments for automatic postings for teh new material types and valuation classes.
• Customized and worked in Inventory management on goods receipts, goods issues, transfer postings and stock transfers, reservations, set automatic posting for all movement types in SAP.
• Conducted performance, load, stress and system testing using LoadRunner.
• Participated in system integration testing of web applications.
• Executed/coordinated tests, verifying results and maintained traceability of test cases/scripts to requirements and logging defects
• Attended testing and project meetings on a regular basis.
• Used logical/analytical, problem solving and decision-making skills during testing phases to perform testing activities.
• Followed and maintained teh "defect life cycle"
• Coordinated all software QA activities, testing activities during “user acceptance testing” phase of application
• Created test data for system testing and user acceptance testing purpose.
• Performed testing in SAP-web and mobile environment
• Used verbal and written communication skills interpersonal and negotiation skills wif developers and business people to perform day-to-day testing tasks.
• Created high quality deliverables as part of HP standards and used all HP templates to create test plans, test cases, test strategies and other testing deliverables from use cases, non-functional requirements and design documents.
• Performed other day-to-day testing activities as part of testing team.
• Written SQL queries in SQL Server for generating data for testing purpose.
• Created system test plan and performance test plans.
• Executed/coordinated tests, verifying Results and maintained traceability of test cases/scripts to requirements and logging defects
• Assigned defects to testers for testing.
• Assigned tasks for regression testing activities followed by system testing.
• Reported testing results to managers.
• Assigned tasks for smoke testing for each build every week.
• Reported status to management/ managers and managed teh assigned tasks
• Gatheird teh requirements and participated. Assisted teh management inreviewing, evaluating and providing inputs during requirement gathering and design specifications

Environment: SAP, ABAP/4, UNIX, Oracle, Win Runner, Load Runner, Test Director, Rational Test Manager, Rational Clear Quest, Rational Requisite Pro and Microsoft Office Windows NT, Unix, Oracle