SUMMARY

• Lead/Sr. Software Quality Assurance Professional wif 15+ yrs of diverse testing and multi - tasking experience in Commercial Card Apps (CHUI, PaymentNet4, Mobile), Single-Use Accounts (SUA), Trading/Information Technology, Project Management, and Business Requirements Analysis.
• Extensive experience in Web-based Client/Server, .NET, API testing and Stand-Alone applications in Banking, Financial, Trading, and Telecom industries.
• Results-oriented IT Project Manager/QA Engineer wif transferable skills in all SDLC phases for onshore/off-shore projects using Agile, Object-Oriented, and Waterfall methodologies.
• Proficient in manual and automation QA processes spanning requirements and all phases of Testing
• Team Lead for Sprints’ planning, estimations, daily scrum calls, monitoring and tracking of defects, communication plans, and application demos using Agile/Scrum methodology
• Test Manager: Onshore-Offshore - On-boarding, mentoring, managing of resources and testing issues resolution.
• Skilled in developing Test Estimations, Test Plans, Test Cases/Scenarios, Test Procedures, analyzing Test Results, Product/Release documentation and Test Metrics.
• Managed Integration, Functional, Agile testing, Regression, API testing, Compatibility, Ad-hoc, Performance, End-to-End System Integration Testing, User Acceptance, and Prod (Beta)/Migration testing.
• Managed defect identification, reporting, tracking (ALM, QC, JIRA, TFS), Requirements Traceability Matrix (RTM), and documenting testing results using HP Application Lifecycle Management (ALM)/Quality Center.
• Proficient in developing Test Plans, Strategies, Use-Case scenarios, and Test Cases/Scripts (manual & automated).
• Experienced in Mobile Testing - Various Mobile Devices, Web browsers, Tablets, Applications and Websites testing.
• Well versed in Software Development Lifecycle Management (SDLC) phases/QA processes using Waterfall, Object-Oriented, and Agile methodologies
• Managed the Commercial Card dash board, accounts, payments, transactions, statements and reports management system API testing via Mobile, Card Holder User Interface (CHUI) and PaymentNet4 applications.
• QA Lead for Customers-Suppliers electronic credit card based Single-Use Accounts (SUA) secured payment solution, supplier mgmt. of payments, billing, customers, and users for SUA administration.
• Excellent track record for successful completion under tight deadlines, great inter-personal skills.
• Sr. QA wif extensive experience in Electronic Trading in Global Financial markets (Commodities, Options, Futures, Currencies) interfacing Confidential, CBOT, ICE, LIFFE using X-Trader.
• Assisted in the development of project schedules, accommodated issues, scope or timeline changes and revised work estimates to develop high quality software products.
• Analysis of Business Requirements, Functional, and Technical Specifications documents wif PMM/BSA/Dev, and identification of gaps and inconsistent requirements.
• Co-ordination of ENHs/CRs/RAPs and DEFs implementation/issue resolution meetings wif PM/Business Analysts.
• Experienced in SOAP Web services testing (Xml, Schemas, Request-Response, Parameters, HTTP, client-server) for Commercial cards, Buyers and Suppliers Orders.
• Ensure risk mitigation, prioritization, cross-functional impacts and successful execution of all testing deliverables.
• Experienced in using Automation/Testing tools like: Selenium, Silk Test, QTP, Win Runner, and Quality Center.
• Management of Onshore-Offshore teams: Planning, Scheduling, Traceability Matrix, Graphs & status Reporting.
• Data-driven front-end and Oracle Database Back-end testing on UNIX/LINUX based platforms using SQL.
• Excellent organizational and oral & written communication skills wif strong problem-solving skills and team player.
• Responsible for Peregrine VMware Cloud (Lab Manager) templates development Gateways configurations for regression, automation, and compatibility testing
• Mentoring and training of several Onshore-Offshore SQE team members, Business Users and Developers.

TECHNICAL SKILLS

Environment: Client-Server, HP ALM, HP Quality Center, JIRA Test Director, X-Trader.

Testing Tools: XT-API, TTUserSETUP, Rational Robot, Soap UI, Selenium, Silk Test, WinRunner. QuickTest Pro, Windows NT/XP, FIX protocol, VMware, XML, Java2 SDK, Clear case

Programming: HTML, XML, Java, JSP, C, C++, Pascal, SQL, PL/SQL, BASIC, COBOL, Unix, JavaScript.

Languages: Visual Basic, .NET, Cold Fusion

Load/Protocol Testing: FIX, CDMA, UMTS, TCP/IP, ATM, WAP, VOIP, Call Processing

Databases: Oracle 11i/9i/8i, SQL-Server, Real-Time Switching Database, and Microsoft Access

OS/System Software: UNIX /LINUX, Solaris, Windows Operating Systems, MS - DOS, MS Project, Microsoft Office Suite

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business/Sr. Software QA Lead

Responsibilities:

• Ensured coordination between Bottomline and CIBC QA teams for end-to-end validation and product documentation.
• Assessed BT-CIBC test coverage to ensure checks and balances for the client by reviewing their test strategies, plans, test cases and identified gaps for additional coverage.
• Worked wif Project Managers, SMEs, Product Managers, QA Leads and Scrum Masters in Agile team environment
• Created test data architecture workflow and XML test data files to validate the customer and their users’ entitlements.
• Developed Web Services based request files (XML) to manage payments thru SoapUI.
• Co-ordinated Reqs. changes and gaps to QA teams, to ensure testing coverage completeness and testability.
• Created and managed test data library for various functionalities in the application.
• Mentored, trained and provided technical guidance to peer members and new joinees in the team.
• Imparted KT via WebEx training sessions for various functional components to the onsite and offshore teams.
• Created traceability matrix by mapping the functional components and requirements to QC test cases for complete testing coverage.
• Managed and tracked bug/issues, project progress, and status reporting using JIRA.
• Effort estimation on scripting and testing newly added functionalities.
• Security & Penetration testing by intercepting server requests and responses.

Environment: SQL Dev, Mercury Quality Center 10, XML editors, JIRA, FTP

Confidential - Chicago

Sr. QA SIT/UAT Lead/Sr. Product QA Lead

Responsibilities:

• Participated in development of sprints’ activities: feature complexity analysis, planning, and resource estimation wif scrum masters, PM, BSA, and Dev teams for User stories in Agile Methodology.
• Managed a 10-12 member onshore-offshore team for CHUI/SUA/Mobile Test deliverables and guidelines (test strategies, test plans, test cases, test scripts, and Execution of test scripts).
• Agile QA Lead - Reviewed Sprints’ business requirements, functional and technical docs, UCs/RAPs to develop test plans, High Level Scenarios, project status, test scripts
• Worked wif Agile Dev, Scrum Masters to capture bugs, prioritize, triage, assign and track progress using JIRA/TFS
• Developed and Executed automated and manual test cases for continuous integration, BVT, functional and regression/negative testing, SIT/UAT/Production testing for several releases.
• Ensured dat the artifacts developed for Reqs, business flows, data maps/Interface Docs are at right level of detail and match Sprint User stories/demos given to QA teams.
• Led the daily defect triage meetings wif scrum masters, PMs, BSA, Mgmt. and dev for ongoing issues/resolution.
• Maintained Traceability Matrix in HP ALM tool by linking Business Reqs. to Test Cases, Test Sets, and Defects.
• Held daily status calls to communicate and coordinate targeted functionality, data setups, environments setups, scheduling and planning resources wif the offshore-onshore teams.
• Participated in automation framework for Selenium WebDriver and implemented automation processes.
• Created and Executed automation scripts for several releases after generating and categorizing manual scripts.
• Performed platform End-to-End and UAT testing to ensure integrity of functionality and services using Mobile, PNET4 Core and CHUI web applications.
• Sr.QA analyst for test planning, scripting, execution, test metrics and status reporting for buyer-supplier: Accounts, transactions, Payments, Billing, Reporting and User tools modules.
• Configured test data, conducted backend validations and performed data quality analysis via SQL queries.
• Involved in defect tracking, debugging of issues (QC, ALM), worked wif dev for fixes, and retested the bug fixes.
• Conducted Compatibility, Functional/regression & ad-hoc testing using versions of browsers: Firefox, IE, Chrome and versions of Mobiles: Blackberry, iPhone, Nokia, Samsung, LG and Tablets
• Experienced wif Selenium WebDriver and testing tools like SoapUI, H2H, FileZilla, PuTTY (Telnet and SSH client)
• Prepared and communicated daily status reports for QA execution plans, daily execution and project status.
• Conducted API testing for Buyer-Supplier GUI, Salesforce App, Mobile apps, Web services, and Batch Processing.

Confidential - Chicago

Lead Sr. QA Engineer/Project Manager

Responsibilities:

• Lead for simultaneously managing multiple projects and priorities for X-Trader, and Gateways applications.
• Contributed in Business Reqs. analysis for: gaps, accuracy, completeness, redundancy, ambiguity, and testability.
• Participated in technical reviews, requirement specifications, functional and technical designs to ensure the testability for a multitude of exchanges (CBOT, Confidential, ICE, NYSE, LIFFE, MX) using X-Trader.
• Developed test plans, resource planning, QA sprint plans, HL test scenarios, test cases and test scripts
• Agile QA lead responsible for all QA activities during agile dev phase and for the scope items during hardening
• Created and Executed Use Cases/Testing Scenarios, Test Cases and Scripts for Manual and Automated testing.
• Managed team for X-Trader Front-End (GUI), API testing, Functional, System Integration, and Regression testing wif multiple markets GWs.
• Test lead for several XT products wif responsibility for project status, resource estimates, timelines, test execution/defects tracking, and metrics.
• Led effort for quality improvement, process changes and documented Software QA processes/practices.
• Risk Management: User/group setups, product limits, credit/position/risk limits, trader control on market, gateway, product type/basis and trading margins.
• Proficient in tests execution for Functional/Regression /UAT and ad-hoc testing for Synthetic Servers and GWs.
• Responsibility to manage REQ, ENH, DEF PCRs, and defect tracking/reporting metrics using QC, MKS Integrity.
• Administrated and maintained market data Mantis and Peregrine virtual test Env. (Cloud), GWs and exchanges.
• Organized and executed Automation testing using Silk Test tool for X Trader functionality for several exchanges.
• Presented Test Summary, Reports, and Product Release docs to Mgmt. SQE, Sales-Marketing, and PMM teams.
• Coached QA Analysts on Software QA processes, practices, and business application functionality.

Confidential - Chicago

Sr. QA Analyst

Responsibilities:

• Involved in business requirements, analysis, design meetings and participated in the overall testing effort.
• Ensured the quality and integrity of the test plans, and test scripts writing through iterative reviews
• Executed Functional, SIT/Performance and GUI based verification testing for real-time viewing of orders/fill status.
• Analysis of FIX messaging, API validations, debugging for log files and reconciliation of data in DB tables.
• Liaison between Testing team and Development teams for Defect resolution
• Verified Order types like: Market, Limit, Stop, Stop Limit, GTC, GTD, FOK, etc. on TOPS and CUBS terminals
• Developed XML injector code dat feed xml files using iLINK to Java Applications for FIX Protocol.

Confidential - Chicago

Test Manager

Responsibilities:

• PM for SLAs, Knowledge Transfer Plans, Traceability matrix, Testing Methodologies, and Test Status Reports.
• Supervised 15-member Onshore-Offshore QA team for GCAS Test Deliverables (test plan development, test cases, test scripts, and test script execution).
• Worked wif the client to align the project tracking, defect tracking, and testing progress status reporting processes.
• Conducted GUI-based Automation Testing and performance testing using Rational Robot.
• Developed/Maintained the test case writing protocol, tests hierarchy, and organization of tests in Quality Center.
• Responsible for defect management, issue resolution, prioritization, overseas/onsite manual & automated testing.

Confidential

Sr.QA Engineer

Responsibilities:

• Participated in the gap analysis/ legacy data mapping of functional and technical specifications.
• Developed and executed functional Unit Test cases and testing scripts for Oracle 11i HR, Payroll, and Oracle Advanced Benefits (OAB) modules.
• Developed User Acceptance Testing (UAT) documentation for client acceptance and deployment.

Confidential - Naperville

Team Lead, Testing & Development

Responsibilities:

• Testing team lead for teams in U.S. & Europe for Network fault, performance, and configuration management for wireless technologies such as: UMTS, CDMA and TDMA.
• Involved in TMS QA planning, scheduling, defect resolution, daily status reporting to management team.
• Developed web-based architecture for Customer Installation, Provisioning, and Maintenance documentation.
• Created and executed use cases, and detailed test cases for the Configuration/Fault Management, OAM&P, and Performance testing.
• Designed, developed, and unit tested GUI user interface screens using Java and JavaScript.