SUMMARY

• Experience in the field of Information Technology with emphasis on Software Testing, Quality Assurance, and Web based applications using Manual Testing techniques and bug reporting tools.
• Expertise in Functional test cases, GUI testing, Integration testing, Stress testing, System testing, Regression testing and User acceptance testing.
• Extensive experience working in both team and individual work environments as a Quality Assurance Analyst handling complex projects and participating fully in the Software Development Life Cycle (SDLC).

TECHNICAL SKILLS

• MS-Windows 2000/XP
• AIX
• XML
• Solstice
• MIRS (10G)
• Documentum
• Oracle (9I
• 10G)
• WebLogic
• e-Security (Northrop Grumman’s DoD biometrics)
• JAVA
• PL/SQL
• WSDL Web Services
• SOAP Protocol
• Crystal Reports

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

QA Analyst - System/UAT Tester

Responsibilities:

• Created test cases and defects using JAMA (test case and defect repository system).
• Worked on IDOC/DCFS, Medical claim, Address book, Run Eligibility, Case Merge, CDB/IES MANGP Codes, FIPS.
• Worked on UAT defects.
• Involved in back end testing on DB2 database using SQL (Using Oracle SQL Developer).
• After the end of the day, performed Smoke Testing of IES conversion application and log defect(s) the same day

Confidential

QA Analyst - Validation Tester

Responsibilities:

• Created a case using ABE (Application for Benefits Eligibility).
• Actual eligibility and certification (re-certification) is done in IES application from case given through ABE.
• Reported errors to development team through JIRA Defect tracking system.
• Wrote test cases using MS Word, to test out IES Front-end, testing of new screens and tables associated such as Application Registration, Data Collection, Eligibility and Conversion tables.
• Took Informatica code and tested it in the testing environment (developed separate SQL queries using both IES and CDB tables).
• Used a Mapping Tool (developed in MS Access) to test converted data.
• Agile Methodology.

Environment: Windows 7, DB2, MS Access, Java, Oracle SQL Developer, IE, Firefox, JIRA, JAMA, Mapping Tool

Confidential, Chicago, IL

QA Engineer

Responsibilities:

• Worked with Forms Designer which allows the user to create any custom fields on the screens
• Worked with Object Designer which allows the user to create a field dynamically into the database
• Created a .dll file to generate reports.
• Worked with an off-shore employee in India.

Confidential

SW Tester

Responsibilities:

• Created UI mock-ups for newproductand redesigned UI forcurrentproductsfor improved user experience using Visio
• Created new Functional test cases and test scripts for a web-based Enterprise Content Management System.
• Used Bar Coded technology (hand bar code) for reading file part(s) and Version Control (multiple documents with same bar code).
• Worked with Synchronization and Data Table in QTP integrated environment
• Performing check points to verify the correct behavior of GUI objects.
• Logged defects in QC 10.0.

Environment: MS-Windows XP/7/2008, XML, VMWare, QC, Visual Studio, MS SQL Server 2008, Visio, QTP/VBscript, C#

Confidential, Des Plaines, IL

QA Analyst

Responsibilities:

• Worked with FleetView, Vendor Management, Vendor Administration products
• Developed functional test cases for new version of the FleetView/JS Mini. and Combine application
• Executed test cases using the latest, IE, FireFox and Chrome
• Found critical defects which were logged in QC 9.2
• Scrum Methodology
• Worked with developers, Project Manager, QA Lead and Management.

Environment: Windows 7,SQL 2005/2008, Web Applications, Java,, JavaScript, IE, Firefox, Chrome

Confidential, Chicago, IL

UAT Analyst

Responsibilities:

• Conducted RTB (Real Time Benefit) product testing.
• Performed RTB Coordinator test cases (data used were a Group under an Account, Provision, HMO Site) Group and Provision created shows in the RTB Flow.
• The screens followed a manual process (from screen 1 to last screen).
• History is displayed on certain combination such as (Account #, Group and HMO Site), User ID and Provision Filter.
• Accessed BlueStar to get the correct data for testing.
• All notes stored for the four regions (TX, IL, OK and NM) shows on IRIS and Dashboard
• Performed back-end testing of IRIS application. Finished testing this project which was started one year ago.
• Verified Test data and Production data on BlueChip
• Defects were found and re-tested in the next build.
• Worked with co-workers in my team

Environment: Windows XP, DashBoard, BlueStar, IRIS, Oracle, Siebel, BlueChip/AS 400 (Mainframe), DB2

Confidential, Schaumburg, IL

SW Test Engineer

Responsibilities:

• Worked in MCCP SIT/NGICC SIT group for Premier One project with ASTRO (RF Communication).
• Developed Functional test cases for SC, CAD and Mobile Client, which are stored in Test Plan using QC 10.0.
• Agile Methodology.
• For every load (4 week cycle), executed “black-box” test cases and regression testing. The test cases are executed from Test Lab using in QC 10.0.
• Regression tested all 500 test cases, including End-to-End testing
• Used TFS for defect management and retested the defects found in previous load.
• Maintained a traceabilitymatrix for complete code coverage
• Executed Functional, Integration and Regression test cases for Computer Aided Dispatching (CAD), Smart Client, Mobile Client (MDT) web based applications and Reports.
• Captured and analyzed network packets via Wireshark protocol analyzer
• Trouble shooted issues using PnWatcher, Microsoft Services and Microsoft Event Viewer.
• Performed Smoke testing for every new load is installed
• After release, showed all of the products involved in MCCP SIT to the team in Field testing.

Environment: Windows XP/7/2008, MDT (Mobile), CAD, Outlook, SmartClient/logs, MS SQL2008 R2 database, APPFabric Service, PremierOneService, .NET, C++, JAVA, QC 10.0

Confidential, Oak Brook, IL

QA Analyst

Responsibilities:

• Developed Functional, Integration and Regression test cases for Blood/Plasma project for release 1.0 and 1.1
• Web site screens start from Registration through all the way to casing and shipping
• Checked for data integrity using SQL select and update using Toad
• At end of the project, gathered objective evidence of Excel test cases files, test case results file and re-testing of defects according to the SOP’s (send documents for FDA approval)
• Barcode scanner was used to scan different labels
• Agile Methodology
• Reported directly to the QA Manager, Project Manager and BA

Environment: Windows XP/7, LifeTrak, Outlook, Oracle Database, Oracle Forms, Silk, Toad

Confidential, Northbrook, IL

Sr. Software Validation Engineer

Responsibilities:

• Developed Functional Test cases; performed clinical trials for Bio-Pharmaceutical companies/clients
• Interfacing to clients thru CPM (Clinical Project Manager)
• Responsible for executing Functional and Smoke Test Cases and log defects in BugZero
• Created test cases in accordance with departmental templates
• A “Gateway file” was created and which was send via BugZero to an address given by the client
• Testing involved use of IVR (Interactive Voice Recognition) and IWR (Interactive Web Recognition)
• Regression Testing of the reports in IWR web site which had 7 layers of reports
• Agile Methodology
• Use of the Synapse tool using Citrix (allows interactive approach to IVR on screen)
• Billings for the clients are taken into account by having Test Cases which has the Bill Code(s). These are shown in the IWR web-site.

Environment: MS-Windows 2000, Synapse, Citrix, Oracle, IVR/IWR, SDL, CFR Part 11, SOPs, BugZero, JAVA

Confidential, Downers Grove, IL

UAT Analyst

Responsibilities:

• Executed UAT test cases for eSales application for mainly small companies who needs insurance
• This web-based application takes the person’s information and/or companies employees information
• Various plans and quotes are generated and presented to the customer.
• Executed web-based EPP WF application test cases
• My role was to run four different web-application using Ruby Automation for four different states of U.S.
• Other three co-workers were generating quotes for Illinois state only
• Attended daily meetings with the BA, PM and Developers
• Installed Cognos on the client machine for report generation (ex: Final document with actual quotes for insurance).

Environment: MS-Windows XP, e-Sales Tool, Clarity, SQL Server 2005, Ruby, Ruby Automation, Axis (Web Services), ClearQuest, Lotus Notes, HIPAA

Confidential, Deerfield, IL

QA Analyst

Responsibilities:

• Working closely with developers to rapidly implement, iterate, and deliver high quality applications.
• Analyzed Requirements (SharePoint) for eCommerce POWER web application and developed Test Cases
• Carried out Integration test cases to check the interfacing between sub modules in POWER
• Developed test cases and test scripts (written such so they can be automated later).
• Upon checking out; credit card number is entered or swiped using a device which is shown on POS Cashier..
• Tested a website to validate the signatures for Medicare patients who would be using pen-pad device
• Monthly stress testing was performed using LINUX and SCO O.S. in a 6 people team for each position in a Pharmacy store.
• Other payments received (Cash, Coins, Checks, etc.) were registered on the POS Cashier.
• Entered bugs in SIR and CRD (defect tracking tool) in house tool.
• Used different browsers for testing the website (ex: IE, Firefox, Chrome, etc.)

Environment: MS-Windows 2000/XP, LINUX, SCO (Linux), SQL, SVN Sharepoint, MS Office, JAVA, C++, SIR, CRD, IC/PLUS, MS SQL 2005, VBScript

Confidential, North Chicago, IL

QA/UAT Analyst

Responsibilities:

• Worked on multiple products (Overseeing e-Records and USMEPCOM and SOA)
• Preparedproductdocumentations and User guides.
• Developed functional test cases for Usmepcom, E-Records and E-Security web sites.
• Identified in the Test Plan, originally how many and which web applications and hardware will be used.
• Regression tested 300 XML test cases out of 450 using Solstice for SOA (Service Oriented Architecture).
• Performed Web Services testing using SOAPUI (WSDL/SOAP).
• Close interaction with Team Members, Developers, Business Analyst and Project Management.
• Directly went to multiplecustomersitesto assist in UAT Testing. Worked with developer after clients performed there requirements. Took diligent notes observed from the client users.
• End-to-end system testing is done involving all of the products.
• Waterfall Methodology.

Environment: MS-Windows 2000/XP, AIX, XML, Solstice, MIRS (10G), Documentum, Oracle (9I, 10G), WebLogic, e-Security (Northrop Grumman’s DoD biometrics), JAVA, PL/SQL, WSDL Web Services, SOAP Protocol, Crystal Reports