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Sr. Qa Analyst Resume

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Tempe, AZ

SUMMARY

  • Looking for a full - time position in teh field of software validation, verification Engineering, QA testing and or development at a leading firm in teh industry.
  • Over 10 plus years of IT experience in software validation, verification and QA testing wif extensive Web based, Client server, Object-oriented, Web Service, Healthcare, Semiconductor, Financial Insurance, Airlines, Law Firm, and E-Commerce sectors.
  • Involved in creating Master Test Plan, Test Reports, Test Cases and Test Scripts for Automated and Manual testing based on teh functional specification for teh Functional, Integration, Regression and GUI Usability testing.
  • Taking lead responsibility for manual and automated testing of systems prior to deployment.
  • Performing SQL queries to verify GUI front-end results and to extract and manipulate data to satisfy test cases/requirements.
  • Proven programming skills in T-SQL, PL/SQL, triggers and stored procedures.
  • IT experience of which Healthcare QA analyst wif over 3 years of experience testing and using decision support and reporting systems to test Medicaid and other healthcare programs.
  • Having good knowledge of Software Quality Assurance like CMM/CMMI and IEEE standards.
  • Strong experience across teh Human Resource module including Core HR, Self-Service, Global Payroll, Benefits, Time and Labor, Customer Relationship Management (CRM), and Enterprise Learning Management (ELM)
  • Have web applications, eCommerce, and ERP experience, as well as experience wif industry standard QA tools for test case development, test execution, and defect management.
  • Identifying teh Test Scenarios based on Business Requirements, Design Documents and Use Cases.
  • Expert knowledge in Agile, Web Accessibility, Web-API, web-security testings.
  • Strong understanding of Web Services methodologies like SOAP
  • Strong skills in various areas of testing including system testing, unit testing, performance testing, volume testing, white box testing, Smoke, End to End, Security, grey box, black box testing, regression testing and user acceptance testing(UAT).
  • Experience wif object oriented software and .Net web applications testing using manual, automated test tools, functionality UI, regression testing and data testing in a structured, full software development life-cycle (SDLC), Capability Life Cycle (CLC) methodologies and validation environment.
  • Proficient in identifying, analyzing, validating, verifying and documenting defects, questionable functions, errors and inconsistencies in software program functions, outputs, content and security.
  • Experience wif DB2, Oracle 9i, 8/8i, 7.3, 10g database creations, configuration, administration, maintenance, performance and tuning.

TECHNICAL SKILLS

Languages: C programming, C++, Visual Basics, TSL, SAS, C#, ASP, Java, PHP, Python, Perl, and PL/SQL.

ERP: Oracle Applications 11.5.10, 11.5.8

Operating Systems: Windows NT, Windows XP, Windows 7/8/10, UNIX and LINUX.

Databases: MS SQL Server 2008/2012/2015, MySql, MS Access 2012, Windows 7 Ultimate/Professional 32/64 bits, Oracle 9i, Oracle 10g, TOAD.

GUI Tools: Visual Basic 5.0/6.0, Java, and AWT/Swing.

Web Technologies: JSP, ASP, XML, HTML, DHTML

Scripting: Perl, Shell, Jscript, DOS batch, Win Runner.

QA Tools: Load Runner 9.5, HP ALM, QuickTestPro 11.0, MTM, Rally, Junit Testing, Mercury Quality Center 11.0.

Error Tracking Tools: PVCS Tracker, Jira, Clear Quest, Bugzilla, Mercury Quality Center.

Services & Protocols: TCP/IP, Telnet, SMTP, MS Exchange 5.5, Send mail, HTTPS/HTTP, FTP, and Apache.

Others: Microsoft Project, Microsoft Outlook, Rational Rose, Telnet, Minitab, SAS, MS DOS, JAVA, ASP, Crystal Report, CGI, HTML.

Web Programming: Active Server Pages (ASP) 1.0, CGI, HTML, JavaScript, Perl.

PROFESSIONAL EXPERIENCE

Confidential, Tempe, AZ

Sr. QA Analyst

Environment: Visual Studio 2016, C#, HTML, XML and .NET.

Responsibilities:

  • Established and monitored quality assurance measures and testing standards to ensure teh consistent delivery of quality products to Production. Managing agile projects in Rally.
  • Concrete understanding of Quality Assurance Methodologies. Experienced in agile software development practices
  • Ability to interact wif IT personnel on all levels to resolve complex issues and provide solutions in a timely manner.
  • Capable of QA mentoring, prioritizing and managing assignments, tasks and projects to completion wif minimal supervision.
  • Executed Regression, Functional, Grey box, Subsystem, Integration and Ad - Hoc tests. Wrote SQL queries and batch programs to test validity of database contents. Experienced in Testing Microsoft Applications (C#, SQL Server 2015).
  • Performing all testing activities for initiatives across one or more assigned projects, utilizing processes, methods, metrics and software that ensure teh quality, reliability and systems safety and security.
  • Tested REST Web services, API Web services Testing (POSTMAN).
  • Used Postman to test Webservices. Mostly tested Post and get methods.
  • Created collections in Postman for Regression Suits.
  • Understanding teh interfacing applications, test environments and our tools and methodologies.
  • Test strategy formulation will include decomposing teh business and technical requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other preparation activities.
  • Experienced wif Web Service testing using Soap Pro UI. Worked on RFHUtilic which can send multiple messages to teh configured Queues.
  • Experienced intestingAndroid, iOS, Tablet, iPad mini or other mobile applications.
  • Working on some of our next generation software, web andmobileapplications.
  • Involved in testing REST and SOAP web services. Involved in testing Web services and XML schema wif tool called SOAP UI and using this tool to locate WSDL file on internet, create Test cases and run them. Experienced wif designing and developing automated test frameworks and scripts using Python Script.
  • Solid experience in smoke testing, sanity testing, functional testing, system integration testing, regression testing, GUI testing, web service testing, and browser compatibility testing
  • Reviewed and approved test plans and documented test results prior to a release to Production
  • Drove efficiency through teh identification and automation of processes and tests throughout teh development lifecycle
  • Performed front-end functional, service integration layer and database testing to ensure teh end product meets functional and design specifications. Testing could include manual, automated, Soap UI or Ready API, validating Oracle SQL Developer and triggers, and using database queries and scripts. Extensive experience wif Object-oriented, Web Service, Client/server, Web based applications testing.
  • Designed, developed, executed, and maintained manual test scripts to test embedded firmware.
  • Performed system, performance and load testing to ensure teh end product meets nonfunctional requirements. Testing would primarily be focused on teh service integration layer.
  • Performed end-to-end, integration and regression tests as required by teh project and design
  • Functioned as a member of an agile development team participating in planning, story writing, identification of acceptance criteria, estimating and delivering as committed. Knowledge of and experience wif TFS and MS Test
  • Contributed and adhere to a project schedule balancing on-time delivery wif quality.

Confidential, Louisville, KY

Sr. Manual/Automation QA Analyst

Environment: C/C++, JavaScript/Java, HTML, XML and .NET.

Responsibilities:

  • Familiarity wif C++/C, Java, HTML5 and XML schema validation. Strong system knowledge of teh Confidential PC platform and peripherals.
  • Experienced wif Test Case management and Test Automation. Build Automation and release.
  • Strong software testing skills wif familiarity wif front-end GUI testing and test automation.
  • Demonstrated experience of usingnetworkmonitoring and analysis tools to debugEthernet/IP layer problems.
  • Worked on: platform hardware expertise, ARM/X86-based architecture, teh open source development process, Linuxkerneland device drivers, middleware, applications and validation tools. Experienced wif SDK/Middleware service builds and diagnostic utilities.
  • Responsible for testing and automating Client products running on Windows, Android and iOS platforms for tablets, laptops,smartphones and other mobile devices. Experienced wif software coding and validation.
  • Provided internal support to teh test team. Consulted to test team on best practices and process changes to facilitatecloud/web servicestesting.
  • Have system level test experience inEthernetand IP routing or switching devices. Experienced wifnetworkdrivers.
  • Involved in software testing and test methodology (functional, grey box, integration, regression or performance testing)
  • Demonstrated experience of using network monitoring and analysis tools to debug Ethernet/Wireless/IP layer problems.
  • Good understanding of Hardware (i.e. - Graphics, Networking, USB, Drivers,BIOSupdate..etc)
  • Developed tests cases, test plans, test scripts and associated test applications forGraphicsDriverteam.
  • Performed WirelessTesting, Wi Fi testing, Performance, Automation and Stress testing.
  • Ability to analyzelogfiles for errors and performed corrective action as necessary.
  • Posses strong development/validation status reporting. Working knowledge of troubleshooting CPUs, flashingBIOS.
  • Familiar wif test setup wif mobiles andAndroiddevicesand Industrial-standardAndroidtestingtools.
  • Performed Web-API Plug-in testing using browsers: IE 8/9, Mozilla Fire fox 7.0.1/8.0.1, Chrome, Safari, and Opera.

Confidential, West Greenwich, RI

Sr. SW Quality Assurance Analyst

Environment: IIS, Linux, JavaScript, VBA, Share Point, MS Project Plan, VISIO, XML, Java, .NET, Python, Perl, FTP.

Responsibilities:

  • Wrote Test Cases & Specifications. Have strong problem solving & troubleshooting practices.
  • Experienced wif creating and working wif Test Scripts and teh Systems Development Life Cycle (SDLC) especially migration from development to UAT to SIT to Production.
  • Used to own and test product areas of games. Analyzed test results and adjusts test cases accordingly
  • Have proficiency inLinux, good test development skills and comfortable wif low-level hardware.
  • Have Game testing experience for VB/ASP/C#/.NET/Java/HTML/JavaScript/XML web service applications.
  • Extensive experience wif VB Scripting and automation using Quick Test Pro (QTP).
  • Conducted data driven testing by parameterize data using QTP.
  • Developed VB Scripts for System testing, Grey box testing, Regression Testing and Functional Testing.
  • Applied Advanced Test Engineering practices to solve technical problems at all layers of teh system stack across all platforms (i.e. Terminal, Set-top / TV, Game Console). Worked wif File Transfer Protocols (NDMConnect: Direct, Secure FTP, Java Scripts, etc.)
  • Experienced wif testing and deploying Data Warehouse solutions and also wif Informatica ETL tool.
  • Experienced wif performing QA and testing of tools-based as well as custom ETL logic.
  • Experienced wif creating and executing repeatable test cases and scripts using SQL to validate ETL processes wif emphasis on data quality.
  • Have hardware experience as well as - networking, server hardware and system commands at theLinuxshell.
  • Designed and implemented manual / automated technologies, tools, and processes to improve testing TEMPeffectiveness and repeatability. Worked on bug finding & reporting of bugs.
  • Reviewed and analyzed architectures, designs, and requirements for validity wif an emphasis towards product testability and identifying defects early in an Agile SDLC.
  • Performed analyzing, isolating, reporting and tracking defects found during testing.
  • Possesses teh ability to edit data utilizingFile Aid. Have strong analytical and enterprise communication skills, as well as an ability to multitask, collaborate, and work well wifin both a team environment and independently.
  • Experienced in testing web, client / server, and/or embedded applications.
  • Ability to lead & mentor a group of test engineers. Being a team player and working cross-functionally.

Confidential, Columbus, OH

Sr. SW Quality Assurance Analyst

Environment: JAVA, J2EE, Linux, XML, C/C++, IE 6/7, Safari, Fire Fox, Google Chrome, Perl, Shell Script

Responsibilities:

  • Wrote Integration, Regression and SIT or UAT test plans, executed test plans, tracked software defects, GUI and real-time call processing testing, some SQL database updating. Involved in all aspects of product development and integration. Participated in user acceptance testing (UAT) as needed.
  • Experienced wif creating and working wif Test Scripts and teh Systems Development Life Cycle (SDLC) especially migration from development to UAT to SIT to Production.
  • Wrote Test Plan and Test cases for different module and performing different testing phases including Black Box, White Box, GUI, Screen Navigation, Positive, Negative, Regression, Integration, Performance and Functionality Testing.
  • Experienced in working on an IBM Mainframe platform and usingFile Aid.
  • Able to create Requirement Traceability matrix (RTM), dashboards, effort estimations model. Experienced wif planning verification of testing content and validation of data.
  • Strong ETL experience working on large volume databases in Linux/MySQL environment.
  • Advanced knowledge in extraction, cleansing and modification of data from various data sources.
  • Define and document ETL design and build specifications..
  • Validate and test that ETL build mappings meet requirements.
  • Experienced wif interfaces and coordinating wif business and technical subject matter experts
  • Performed all types of testing in complex Windows/Unix, .Net/Java/J2EE environment
  • Extensive experience in Black Box, Regression, System Integration testing (SIT) and User Acceptance Testing (UAT).
  • Experienced wif planning and executing testing efforts of a major financial software system migration project including documentation, reporting, analysis, acceptance, releases, fixes and enhancements.
  • Experienced wif automating Web applications and Client Server applications.
  • Experienced wif planning regression and system testing and coordinated unit testing wif IT developers
  • Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts. Proven data analysis, data verification, and problem-solving abilities.
  • Responsible for development of new and maintenance of existing QTP scripts. Ability to integrate QTP scripts into QC.
  • Custom Library development, Descriptive programming, VB Scripting in QTP.
  • Followed Mercury best practices and procedures for development and review of QTP scripts.

Confidential, Washington, D.C

Sr. Software Quality Assurance Analyst

Environment: XML, HTML, .NET, Perl, Python, Linux, C/C++

Responsibilities:

  • Intensely involved in System Testing, Build Verification Testing, Functionality Testing, Performance Testing, Positive & Negative Testing, Validation Testing, Interface Testing, Regression Testing and UAT Testing.
  • POS integration services including, but not limited to data stream capture, interface testing, and maintaining current POS interface database.
  • Validated daily reports generated from POS applications and analyze them to ensure accuracy.
  • Used SQL as a tool to check teh data accuracy between teh input and server.
  • Participated in interpreting and analyzing requirements obtained/derived from customer, review, verify and/or validate system specifications and develop and maintain a Requirements Traceability Matrix(RTM) Performed all types of testing in complex Windows/Unix, .Net/Java/J2EE environment
  • Strong knowledge of UNIX, SQL, Oracle, CSS, network systems, computer hardware, Internet browsers, and relational database structures.
  • Ability to useFileAid, access and use data set layout. Have technicaltestingofODSor data marts.
  • Have solid experience on FBS/WIMS systems, and have extensive experience in Point of Sale (POS).
  • Conducted end-to-end testing including system, functional, and regression tests on Touch Screen monitor, signature capture device, security patches, and virtual connection on POS terminal.
  • Tested POS software for bugs. Testing included setting-up appropriate hardware equipment and database configuration. Tested POS devices and hardware. Experienced in payment industry, and POS environment.
  • Implemented iterative testing using Agile/SCRUM methodologies.
  • Expertise in all stages of Testing Life Cycle including Regression, System and User Acceptance Testing.
  • Creating efficient and TEMPeffective Test Scripts to implement and execute teh Test Procedures. Execution of Test Cases and Automated scripts.
  • Conducted data driven testing by parameterize data using Quick Test Pro.
  • Developed automated scripts using VB Script. Performed System Test, Functional Test and Regression Test in QTP 9.0. Developed automated test scripts for functional testing using QTP 9.0.
  • Tested ETL mappings using Informatica Power Center, SQL and UNIX shell scripts in a multi-dimensional large federal data warehouse environment Main contact between teh development team and test team.
  • Have experience in leading all aspects of teh testing phase to ensure teh correctness of data flowing through each stage of teh Informatica-based ETL process

Confidential, Philadelphia, PA

Lead SW Quality Assurance Analyst

Environment: XML, PHP, J2EE, C/C++, PERL

Responsibilities:

  • Developed test strategies, master test plans and test cases for enrollment projects.
  • Developed test plans, implemented simulation test situations and performed on-line real-time testing. Testing experience included both Mainframe testing and Windows application-style GUI testing through a web browser.
  • Experienced in teh Healthcare Industry, Claims processing and encounters (Medicare, Medicaid).
  • Responsible for teh acceptance of standardized software testing methods, tools, procedures and controls relative to teh delivery of contact center solutions such as IVR, telephony, and reporting.
  • Performed quality control testing and provided all facets 4.51 of testing support throughout teh software development life cycle (SDLC).
  • Participated in facets 4.51 enrollment and/or claims systems testing, Facets data models and processes.
  • Facilitated teh core project team to ensure all facets 4.51 of software product testing are accomplished wifin project timelines.
  • Experienced wif testing Data Warehouse/Data Integration solutions such as Business Objects, Informatica etc. Having functional testing experience in Blue Card applications.
  • Knowledge of various technologies includingODS, Beta, Web Applications, and general infrastructure.
  • Wrote Integration, Regression and SIT or UAT test plans, executed test plans, tracked software defects, GUI and real-time call processing testing, some SQL database updating. Involved in all aspects of product development and integration.
  • Have good project management skills and/or substantial exposure to project-based work structures.
  • Executed test cases. Performed functional and regression, SIT and UAT testing.
  • Tested teh online programs and batch programs. Tested teh CICS (Mainframe) Screens.
  • Extensively worked on handling teh application response for Positive and Negative sets of data for data driven using Quick Test Professional (QTP). Developed automated scripts using VB Script.
  • Conducted data driven testing by parameterize data using Quick Test Pro.
  • Tested, validated, deployed and supported wif strong focus over 1 year in EDI Transactions, HL7, Hipaa Security and Compliance format.
  • Have daily reconciliation/troubleshooting of all transaction sets. Performed end-to-end testing.
  • Supervised testing activities for internal, contracted. Performed Quality Audits.
  • Designed and implemented QA lab and QA test environment for product testing
  • Strong knowledge and experience in Rational Suite (Clear Quest, Clear Case and Requisite Pro).

Confidential, Washington, D.C

Software Quality Assurance Analyst

Environment: J2EE, CSS, Oracle 10g, SQL Plus, .NET, HTML, XML, SAS, Facets 4.3, Web Logic, C/C++

Responsibilities:

  • Wrote and executed system test plans and test cases for high-capacity J2EE web application.
  • Performed senior testing activities on a Web Enrollment Under 50 System contract to teh Centers for Medicare and Medicaid Services in development efforts to create and upgrade their Internet applications.
  • Worked wif HIPAA EDI X12 file types Transaction Sets such as 837, 834, 835, 278, 277, 276, 270, and 271.
  • Main focus was teh intersection of testing and programming in Agile/RUP projects wif changing requirements, frequent releases, and an emphasis on enterprise communication.
  • Developed and maintained test plan, test scripts and test cases for all facets of software product testing and quality measurement including awareness of generally available and accepted solutions that apply to each facet. Have knowledge of all facets 4.3 of teh SDLC and QA life cycle.
  • Familiarity wif file utilities and database utilities (e.g.File Aid, SQL Developer, file compare utilities).
  • Developed and deployed test Load scripts to do end to end performance testing using Load Runner.
  • Implemented and maintained an TEMPeffective performance test environment.
  • Identify and eliminate performance bottlenecks during teh development lifecycle.
  • Accurately produce regular project status reports to senior management to ensure on-time project launch.
  • Conducted Duration test, Stress test, Baseline test. Extensive experience in Black Box Testing.
  • Participated in Defect management and Bug Reporting using bug-tracking tools for business software's and web applications.
  • Developed some standards and procedures for creating and maintaining teh test scripts wifin QTP 8.0. Tested J2EE applications using Mercury QTP 8.0. Involved in both Manual and Automated testing using teh automated tool QTP 8.0.
  • Used Bug Tracking Tools such as bug-tracking system. Performed Positive and Negative testing and tested for boundary cases.
  • Used SQL queries to access data from different database tables.
  • Responsible for System and Functional testing of Java-based Content Management and Workflow applications running on multiple Windows platforms wif Oracle. Negative and boundary conditions test cases based on specifications.
  • Reported bugs in Clear Quest and Mercury Quality Center.

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