Sr. Quality Assurance Analyst Resume
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Charlotte N, C
SUMMARY
- Senior Tester/Test Coordinator utilizing over fifteen years of experience within teh IT workforce including ten years of manual and automated software/hardware testing experience.
- Highly trainable. Cited for teh ability to keep team motivation high. Cited for self - directed efforts, and excellent results by previous managers.
- Will use technical skills to eliminate costly errors and increase company profits.
- Major strengths in leadership, troubleshooting, and organization. A dependable, thorough, and persistent individual who communicates TEMPeffectively.
TECHNICAL SKILLS
- WS FTP Pro
- Windows
- JIRA
- ALM 12
- SQL Server
- OMNI
- SQL Developer 3
- Third Party Software
- WinRunner
- TestRail
- Clearquest
- DDTS
- SLOG
- Putty
- Softphone
- Call Center
- StarTeam
- Bugzilla
- IssueTrak
- IBM WebSphere (iseries)
- Ecommerce
- Extra
- RDBMS
- SQA
- Agile
- SCRUM
- SDLC
- Client/Server
- TestTrack
- Sleuth
- Queryman
- Cygwin
- Toad
- Enterprise Manager
- VNC
- QA Run
- PVCS Tracker
- Lotus Notes
- CMVC
- POS
PROFESSIONAL EXPERIENCE
Sr. Quality Assurance Analyst
Confidential, Charlotte, N.C
Responsibilities:
- Developing test scripts and plans for product releases including main releases and patch fixes
- Executing tests scripts in ALM 12 for large complex logistics application
- Executing backend scripts utilizing SQL Server
- Reviewing User Stories and Requirements
- Coordinating onsite and offshore team testing initiatives in a fast paced Agile environment
- Creating daily reports from JIRA and ALM
- Conducting daily Scrum meetings
- Mentoring and training new team members
- Meeting aggressive timelines while still providing quality test efforts
Sr. Quality Assurance Analyst
Confidential, Charlotte, N.C
Responsibilities:
- NTT Data Consultant to Confidential as an UAT Analyst within a fast paced multitasking environment
- Conducted testing for Confidential systems and processes MVAS/STAC
- Created/Processed text delimited files and verifying output reports after FTP utilizing WS FTP Pro tool
- Verified Salary deferral agreements, contribution limits monitoring, hardship suspension processing and correspondence which MVAS/STAC supports
- Created/Executed UAT, Regression test scripts/peer reviews for Eligibility, Vesting and Compliance Limits Monitoring testing
- Troubleshoot issues in reports related to data and executing SQL queries within SQL Developer 3 tool
- Mapped Requirements to test scripts within test lab module (ALM)
- Lead offshore meetings with resources in India
- Provided Daily Status Reports (DSR)
- Lead defect triage meetings utilizing reports from ALM 11.5
Business Process / QA Analyst
Confidential, Charlotte, N.C
Responsibilities:
- Contracted to Confidential from Technisource on high profile project within teh Business Initiatives & Support Dept. (Promontory Division)
- Managed and tested eCommerce applications (Lombardi) designed to review Mortgage Loans in Foreclosure within various portfolios. This included Lombardi Exceptions and Missing Documents
- Created test plans and executed test scripts throughout Quality Center to test various rules and requirements
- Executed Test Scripts within Functional, SIT, and UAT environments
- Managed defects by recreating and reporting issues to development while utilizing Quality Center
- Worked with development and testing team to make aggressive milestones
- Provided detailed reporting through Quality Center for daily meetings, status updates, and defect tracking
- Mentored team members throughout SDLC Life Cycle
Senior QA Tester
Confidential, Charlotte, N.C
Responsibilities:
- Contracted to Confidential from Odyssey on high profile project testing third party software within Global Risk Investment Treasury Technologies/Testing Quality Measurement Services (GRiTT-TQMS)
- Created and executed positive, negative and regression test scripts for SIT testing
- Maintained and reconditioned data as needed during testing
- Followed testing schedule as directed by teh Test Lead by completing tasks within timeline(s)
- Verified all results through application as well as teh backend applications
- Assisted other team members organize and update test scripts
- Contracted to Greatwide Trucking from AccruePartners in Mooresville, N.C. to implement QA process
- Researched software testing tools and evaluated costs before advising client to purchase Test Rail by Gurock Software
- Created and updated test plans and test scripts within Test Rail
- Reported defects to system developers with specific criteria used to reproduce teh defects within JIRA
Senior Systems QA Analyst
Confidential, Charlotte, N.C
Responsibilities:
- Contracted to Confidential /Wachovia from APEX systems INC. within teh Call Center Technologies Department(CICCT) - CIV (Customer Information Verification) Sales Project
- Conducted SIT and UAT coordination in an agile environment
- Created and Mapped requirements to created test plans/test cases in Quality Center v9.2
- Validated URL’s and XML utilizing SLOG and Putty (UNIX)
- Participated in various team and project meetings involving tracking of project(s)
- Verified and updated data for SOR (System of Records) on backend using HOGAN