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Sr. Quality Assurance Analyst Resume

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Charlotte N, C

SUMMARY

  • Senior Tester/Test Coordinator utilizing over fifteen years of experience within teh IT workforce including ten years of manual and automated software/hardware testing experience.
  • Highly trainable. Cited for teh ability to keep team motivation high. Cited for self - directed efforts, and excellent results by previous managers.
  • Will use technical skills to eliminate costly errors and increase company profits.
  • Major strengths in leadership, troubleshooting, and organization. A dependable, thorough, and persistent individual who communicates TEMPeffectively.

TECHNICAL SKILLS

  • WS FTP Pro
  • Windows
  • JIRA
  • ALM 12
  • SQL Server
  • OMNI
  • SQL Developer 3
  • Third Party Software
  • WinRunner
  • TestRail
  • Clearquest
  • DDTS
  • SLOG
  • Putty
  • Softphone
  • Call Center
  • StarTeam
  • Bugzilla
  • IssueTrak
  • IBM WebSphere (iseries)
  • Ecommerce
  • Extra
  • RDBMS
  • SQA
  • Agile
  • SCRUM
  • SDLC
  • Client/Server
  • TestTrack
  • Sleuth
  • Queryman
  • Cygwin
  • Toad
  • Enterprise Manager
  • VNC
  • QA Run
  • PVCS Tracker
  • Lotus Notes
  • CMVC
  • POS

PROFESSIONAL EXPERIENCE

Sr. Quality Assurance Analyst

Confidential, Charlotte, N.C

Responsibilities:

  • Developing test scripts and plans for product releases including main releases and patch fixes
  • Executing tests scripts in ALM 12 for large complex logistics application
  • Executing backend scripts utilizing SQL Server
  • Reviewing User Stories and Requirements
  • Coordinating onsite and offshore team testing initiatives in a fast paced Agile environment
  • Creating daily reports from JIRA and ALM
  • Conducting daily Scrum meetings
  • Mentoring and training new team members
  • Meeting aggressive timelines while still providing quality test efforts

Sr. Quality Assurance Analyst

Confidential, Charlotte, N.C

Responsibilities:

  • NTT Data Consultant to Confidential as an UAT Analyst within a fast paced multitasking environment
  • Conducted testing for Confidential systems and processes MVAS/STAC
  • Created/Processed text delimited files and verifying output reports after FTP utilizing WS FTP Pro tool
  • Verified Salary deferral agreements, contribution limits monitoring, hardship suspension processing and correspondence which MVAS/STAC supports
  • Created/Executed UAT, Regression test scripts/peer reviews for Eligibility, Vesting and Compliance Limits Monitoring testing
  • Troubleshoot issues in reports related to data and executing SQL queries within SQL Developer 3 tool
  • Mapped Requirements to test scripts within test lab module (ALM)
  • Lead offshore meetings with resources in India
  • Provided Daily Status Reports (DSR)
  • Lead defect triage meetings utilizing reports from ALM 11.5

Business Process / QA Analyst

Confidential, Charlotte, N.C

Responsibilities:

  • Contracted to Confidential from Technisource on high profile project within teh Business Initiatives & Support Dept. (Promontory Division)
  • Managed and tested eCommerce applications (Lombardi) designed to review Mortgage Loans in Foreclosure within various portfolios. This included Lombardi Exceptions and Missing Documents
  • Created test plans and executed test scripts throughout Quality Center to test various rules and requirements
  • Executed Test Scripts within Functional, SIT, and UAT environments
  • Managed defects by recreating and reporting issues to development while utilizing Quality Center
  • Worked with development and testing team to make aggressive milestones
  • Provided detailed reporting through Quality Center for daily meetings, status updates, and defect tracking
  • Mentored team members throughout SDLC Life Cycle

Senior QA Tester

Confidential, Charlotte, N.C

Responsibilities:

  • Contracted to Confidential from Odyssey on high profile project testing third party software within Global Risk Investment Treasury Technologies/Testing Quality Measurement Services (GRiTT-TQMS)
  • Created and executed positive, negative and regression test scripts for SIT testing
  • Maintained and reconditioned data as needed during testing
  • Followed testing schedule as directed by teh Test Lead by completing tasks within timeline(s)
  • Verified all results through application as well as teh backend applications
  • Assisted other team members organize and update test scripts
  • Contracted to Greatwide Trucking from AccruePartners in Mooresville, N.C. to implement QA process
  • Researched software testing tools and evaluated costs before advising client to purchase Test Rail by Gurock Software
  • Created and updated test plans and test scripts within Test Rail
  • Reported defects to system developers with specific criteria used to reproduce teh defects within JIRA

Senior Systems QA Analyst

Confidential, Charlotte, N.C

Responsibilities:

  • Contracted to Confidential /Wachovia from APEX systems INC. within teh Call Center Technologies Department(CICCT) - CIV (Customer Information Verification) Sales Project
  • Conducted SIT and UAT coordination in an agile environment
  • Created and Mapped requirements to created test plans/test cases in Quality Center v9.2
  • Validated URL’s and XML utilizing SLOG and Putty (UNIX)
  • Participated in various team and project meetings involving tracking of project(s)
  • Verified and updated data for SOR (System of Records) on backend using HOGAN

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