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Senior Software Qa Engineer Resume

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Mountain View, CA

SUMMARY

  • Innovative problem solver with over 10 years of proven experience in QA test processes.
  • Excellent skills designing, executing and managing test requirements for global responsive sites and native apps on iOS and Android.
  • Created, executed and managed test plans, scripts, and end - to-end automated testing
  • Agile (SCRUM) and SDLC methodologies and testing practices
  • Mobile web and native app testing including Android and iOS
  • Successfully conducted load testing of mission-critical web applications

TECHNICAL SKILLS

Tools: JIRA, Confluence, Selenium, Jenkins, Slack, Quality Center, LoadRunner, Performance Center, Business Availability Center (BAC), QuickTest Pro

Development Software: Xcode, Android Studio, Pycharm, Eclipse

Languages & Protocols: Web Debugging Proxy Tools HTML, CSS, Python, XML, WSDL, SOAP, RESTful web servicesFiddler, Firebug, HTTPWatch, Charles Proxy, Wireshark

Cloud Services: AWS (Device Farm - Mobile)

Methodologies: Agile, Scrum, SDLC

Systems: iOS, Mac OS, Android SDK, Windows, .NET Framework, UNIX

Metrics & Reporting: Google Analytics,, Fabric Crashlytics

Databases: SQL

PROFESSIONAL EXPERIENCE

Confidential, Mountain View, CA

Senior Software QA Engineer

Responsibilities:

  • Lead QA: Managed all QA responsibilities for iOS/Android Confidential apps
  • Xcode and Android Studio for debugging, capturing logs, tracking, API validation, WS and DB testing through actual devices and simulators/emulators
  • Responsible for logging, managing, and retesting defects in JIRA bug tracking system
  • Provided professional management and coordination of QA testing and release activities on all platforms
  • Successfully ensured integrity of all releases and pre-release deployments
  • Experience with ADB shell command line for Android
  • Documented and updated Confluence pages extensively for open knowledge-sharing of checklists, test plans, scripts, workflows, and procedures and standards
  • Extensive experience in end-to-end testing - smoke, GUI, functional, integration, regression testing, exploratory testing, security, responsive site testing, back-end testing, browser and platform compatibility testing
  • Participated in daily stand-up scrum meetings and with teams worldwide
  • Released Confidential Merchant App for merchants to easily redeem customer’s Confidential vouchers
  • Lead QA: Managed and owned all aspects of QA for Fly.com front-end and back-end platforms
  • Improved overall quality of web user experience of new features and enhancements for Fly.com while reducing number of bugs
  • Successful launch of Fly.com Today’s Best Fares iOS native app
  • Reproduced customer issues and/or bugs and test the fixes
  • 100% success for launch of UK, Germany, and Canada sites on Fly.com desktop sites and mobile and responsive sites
  • Test configurations of localization (L10n) of multiple sites/regions of the apps through regression testing working with remote teams

Confidential, Scotts Valley, CA

Software QA Automation Engineer

Responsibilities:

  • Created detailed test plans and test cases and reported quality metrics and benchmarks of load tests performed
  • Adhered 100% of all applications to Software Development Life Cycle (SDLC)
  • Developed, implemented, maintained, and enhanced performance test plans, test scripts, and test methodologies that provided exhaustive testing of all assigned software systems to ensure compliance with system specifications using automated testing tools
  • Supported requirements gathering in the kickoff meetings for projects
  • Communicated with internal stakeholders (Infrastructure, Operations, Development, Project Managers, VP’s) to identify and address database and network issues/conflicts over LAN/WAN
  • 4 times a year load tested and released new/updated pages of www. Confidential .com and identified risks, analyzed performance and made appropriate recommendations
  • Received special recognition for effectively load testing Confidential ’s new document library search feature
  • Delivered 100% of time load test results of up to 10 internal web applications every year
  • Received special recognition for successful load testing of Vignette 7.5 release
  • Conducted and executed off-hours load testing and monitoring as needed
  • Collaborated with off-shore resources for manual/automated testing capabilities and user acceptance testing

Confidential, Scotts Valley, CA

Web Apps UI Specialist / Graphic Artist

Responsibilities:

  • Improved customer experience by conducting 4 usability sessions for Returns Management System of Hard Drives global web application
  • Increased end user visibility by conducting 4 usability studies for Confidential eCommerce web site
  • Designed and developed front-end QA team internal web site

Confidential, Scotts Valley, CA

Graphic Designer / Webmaster

Responsibilities:

  • Administered web page graphics and layouts for 6 departments on Confidential ’s intranet and extranet
  • Modified Flash based Environmental, Health, and Safety training module to track names in database
  • Designed 14 logos for web applications and company clothing appare

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