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Qa Lead Resume

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SUMMARY

  • Highly motivated, results - oriented professional with over 10 years of experience in Information Technology as Software/QA Test Engineer.
  • 5 + years of experience as a Lead Mobile QA Engineer with major focus on testing Mobile apps, Client Server and Web-based applications in environments like iOS and Android, Win8, Win7, Win XP, Mac 10.5, Mac 10.6
  • Strong knowledge in all areas of software development life cycles with an emphasis in: System Integration Testing (SIT), Web Testing and Mobile Testing .
  • Experience in Agile and Waterfall models of software development life cycle
  • Technical expertise includes developing and executing test plans, test strategies, test cases and analytical ability utilized in validation and verification, quality assurance and managing projects to increase servicing levels and improve processes.
  • Extensive hands-on: Gathering Business requirements, Funcional Requirements, Non-Functional requirements, Functional Test Plans, Test Estimations, reviewing Test cases, Test reports, Defect Management, Defect reports, Bug tracking maintenance.
  • Experience in creating test cases and test data and executing the same and arriving Confidential the schedules, preparing test reports and conducting reviews.
  • Experience in writing Test cases,Test Plans,Test Strategies,Test Scripts,Test Scenarios.
  • Experience leading offshore QA teams located in different countries: India, Mexico, Korea and Costa Rica.
  • Good experience in configuring and utilizing testing tools like Quality Center, ALM, Selenium IDE, Test Director, Confidential TTT, Bugzilla, JIRA.
  • Applying Agile Methodology approach for the software testing.
  • Experience supporting and coordinating UAT for multile projects.
  • Experience working on Global and Multi-Cultural companies: Confidential, Confidential, Confidential, Confidential, Confidential, Confidential and Confidential .
  • Experience in multiple Industries: Banking and Financial Services, Media and Entertainment, Digital, Mobile, Voice Engines, Embedded, Education.

TECHNICAL SKILLS

Methodologies: Agile Methodologies, waterfall methodologies.

Test Tools: JIRA, ALM, Quality Center, Selenium IDE, TTT, Test Director, Test Link, Bugzilla, CMVC (tracking defects) JAWS, VNC, and TDAid2G.

Mobile Devices: IPAD, IPHONE, Confidential Galaxy 7, 8, Confidential Notes 8

Kind of testing: Mobile testing, Functional testing, Front End testing, Manual testing, Black box testing, Accessibility testing, Globalization testing, Usability testing, Verification testing, System testing, Verification testing, Localization testing, Regression testing, Smoke testing, Exploratory and Ad-doc Testing.

Browsers: Android Virtual Device Manager, IPAD, IEx, Chrome, Safari.

Operating Systems: Mac 10.5, Mac 10.6, Linux Sles 10, Linux Red Hat, pLinux, zLinux. Windows 2008 Server, Windows 2003 Server, Windows XP Windows 2000 server, Windows Vista, Windows 7, VMware ESX 3.5Systems Blade servers, system x, system p, system z.

Modeling tools: Macromedia Dreamweaver, Adobe Premier, Swish, TOOLBOOK, Adobe Photoshop

Protocols: TCP/IP

Office tools: Microsoft Office, Microsoft PowerPoint, Microsoft Excel, Microsoft Visio

PROFESSIONAL EXPERIENCE

Confidential

QA Lead

Responsibilities:

  • Creation of Test Plans.
  • Creation of Test Strategies.
  • Creation of Test Reports for management team.
  • Sign Off QA activities for multiple Confidential Mobile Apps and features (Bixby, Confidential Health App, Email App, Gallery App, Spen App, PenUp App).
  • Creation of Test Cases for multiple Mobile Apps and Bixby.
  • Lead a team of 5 Testers (contractors).
  • Flashing devices with new binary/software files.
  • Provide Test Estimates for upcoming phone models (Galaxy and Notes)
  • Perform testing in different Android Operating Systems (Nougat and Oreo).
  • Perform testing for the biggest carriers in the US: Confidential, Confidential, Confidential, Confidential .
  • Perform testing against competitors to measure the Bixby’s quality and make improvements: Siri, Google Assistant.
  • Defect Management.

Confidential

QA Lead/ Project Test Manager

Responsibilities:

  • Part of the Testing Center of Excellence (TCoE) for Confidential .
  • Creation of Test Strategy and Test Plan for multiple projects.
  • Identify scope of the testing required for multiple projects.
  • Identify the required metrics and work to have them in place.
  • Provide high level test estimates for each project
  • Participate in functional requirements review
  • Engage relevant TCoE partner teams.
  • Coaching and Mentoring offshore test engineers.
  • Responsible for managing and tracking Service Level Agreements (SLA) for various application releases.
  • Coordination of test execution.
  • Creation of Test status reports for management team.
  • Preparing various metrics for project delivery.
  • Creation of Test cases.
  • Defect management.
  • Point of contact for any matter related to testing and quality.
  • Identify test scenarios candidate to be automated.
  • Participate in AUT efforts with business and product managers.
  • Provide sign-off of QA activities for each project.

Confidential

Lead Mobile/Web QA Engineer

Responsibilities:

  • Created the test plan, Test strategy and Test Cases for multiple projects.
  • The testing involves in Big Web, MobileWeb and Mobile apps on all Android device and iOS devices
  • Directed the overall QA testing effort for multiple projects.
  • Managed all defects related to assigned projects.
  • Reviewed Business Requirements for accuracy and content.
  • Testing of new Operating Systems and devices to assess impact to Confidential ’s Mobile Apps
  • Implemented project Defect Management plan.
  • Helped in launching mobile app successfully while working for Disneyland mobile app and Walt Confidential world mobile app.
  • Conducting mobile application testing running on Android and iOS environments.
  • Involved in testing application on different mobile Platform such as iOS and Android devices.
  • Testing GUI and functionality on Android and iOS
  • Generated high quality defects to create reports based on findings and coverage on various operating system platforms like iOS, Android.
  • Tested embedded application software on various mobile devices, including smart phones and tablets.
  • Research the best automation tool for Android and IOS mobiles.
  • Performing Mobile QA Application Testing by validating the functionality on native Mobile apps in different mobile platforms like Android, iOS, IPAD, IPHONE, etc.
  • Worked in partnership with various Business Sponsors, Analysts, Developers and Project Managers in preparation for project releases.
  • Actively supported and assist in UAT testing initiatives.
  • Guided and directed 9-10 Manual/Automated testers located in India and Costa Rica.
  • Facilitated QA meetings with the business, development, design and management teams.
  • Provided detailed status reports to senior management.
  • Testing of the impact downstream domains and other channels have on the Mobile platforms, in nonproduction and production as required
  • Responsible for iOS & Android Native mobile apps and website. Spearheaded the new UX mobile design.
  • Supervised daily defect management meetings with development and testing teams to ensure proper troubleshooting of software bugs.
  • Performing exploratory, browser compatibility, functional, localization, regression, usability testing on various mobile devices: iOS, Android
  • Trained, coached and directed QA team members.
  • Worked with Program Managers to develop project schedules and resource allocation models for QA related projects.
  • Established and maintained working relationships with critical business partners Confidential the executive level.
  • Performed Test execution and worked with automation team to identify the scenarios candidate to be automated.
  • Represented QA team in Confidential planning sessions and Go/NoGo meetings.
  • Involved in testing of GUI and functionality on Android and iOS.
  • Involved in testing GUI and functionality on Windows 7, MAC OS X, Android, iOS platfor.ms using VMWare and report numerous software defects in that area.
  • Worked on AGILE Methodologies
  • Created new documentation related to testing processes for new joiners.
  • Performed and coordinated accessibility testing using JAWS for multiple Confidential websites: Confidential Dreams Academy, Run Confidential, Confidential Youth, Confidential Golden Oak.

Confidential

QA LEAD

Responsibilities:

  • Served as a QA Lead for all testing activities for multiple projects.
  • Composed QA test plans, test strategies, and test execution plans.
  • Coordinated project test efforts with offshore resources in India/Mexico (10 Resources).
  • Prepared quality documentation and reports by analyzing and summarizing information and trends.
  • Actively participated in gathering and analyzing requirements, designing test scenarios and validating the new test environment.
  • Identified, created, and reviewed test metrics.
  • Acted as business analyst and helped the business team to collect focus metrics for testing.
  • Reviewed manual test scripts written by offshore to ensure superior test coverage
  • Reviewed Test results and followed defect management process as needed.
  • Triaged bugs with product and development teams.
  • Coached and mentored individuals on the project teams and provided feedback on performance to their managers (offshore).
  • Worked close to automation team to provide the list of test cases to be automated.
  • Performed test execution.
  • Performed Regression testing and defect retest when needed.
  • Coordinated, Tracked and reported regularly on execution of system and UAT testing status.
  • Represented QA team in all meetings with management team.
  • Responsible to provide the sign off in all QA activities.

Confidential

Senior Quality Assurance

Responsibilities:

  • Developed test plans and execute test cases for assigned features.
  • Identified and wrote business requirements driven by test cases using Mercury Quality Center.
  • Worked with the Technical Lead and Project Manager to identify and promptly resolve any issues that may arise during testing.
  • Performed manual, functional testing, Globalization testing and Accessibility Testing.
  • Estimated levels of effort for QA.
  • Reported and tracked software defects.
  • Gave direction to less experienced analysts.
  • Attended Bug Meetings, Project Scope Definition Meetings as requested.

Confidential

Software Test Engineer

Responsibilities:

  • Supported test planning activities for the team.
  • Documented system test scenarios.
  • Reviewed business requirements and customer use cases, ensured requirements are comprehensive and testable.
  • Performed test execution: Functional Testing, Globalization testing, Regression Testing, Accessibility testing.
  • Created defect reports and tracked them with development team.

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