SUMMARY

• Over ten years of experience working as a Performance Engineer working in a lab environment using Mercury/HP Load Runner, including Controller, Performance Center and Virtual User Generator on mission critical large size projects.
• Area of expertise: requirements gathering, working with PM’s/BA’s/developers, bug reporting, documentation, status reporting, test plans/cases/scripts creation, C language development for LoadRunner and mentoring / coaching junior Performance Engineers.
• Used Mercury/HP Quality Center for writing and assigning application defects to Project Managers and/or Tech Leads.
• Used Java Probes and Wily Introscope for profiling/monitoring tools built in to Java Probes and HP Sitescope.
• Protocols experience: HTTP, HTML, web services, FTP, TruClient, PeopleSoft, and some Oracle.
• Applications tested include MS Windows, Unix, Linux, ZLinux, AIX, J2EE, and Citrix environments.
• Started in the IT Performance Engineering field as a college intern working 50 hours a week and have progressed to Senior Performance Tester, Performance Engineer status in 5 years.
• Specialize in gathering performance requirements from Business Analysts and Delivery Leads and converting them into Performance Test Plans.
• Build, run, analyze and report on performance tests as well as train and mentor other staff on these tasks.
• Trained over 30 people on the use of HP’s Performance Tool Suite concentrating on test and analysis activity.
• Developed LoadRunner scripts for over 80 applications, analyzed and debugged LoadRunner scripts for over 150 applications, built over 200 test scenarios, ran and analyzed over 1000 load tests, and written over 100 test reports for application releases.
• Worked in the Property and Casualty Insurance field, Health Insurance, banking, financial services, academic research and professional IT services fields

TECHNICAL SKILLS

Testing Tools: HP/Mercury LoadRunner (Performance Center/VUGen/Controller/Injector) HP Quality Center (for defect assignment, management, and test script storage)

Languages: HTML scripts, C language for Load Runner Monitoring Tools HP Sitescope, HP J2EE Diagnostic Probes, Wily Introscope

Load Runner Scripts: HTTP, HTML, WebServices, FTP, PeopleSoft, Oracle, TruClient, Web Click and Script, Citrix

PROFESSIONAL EXPERIENCE

Performance Test Lead

Confidential

Responsibilities:

• Use Mercury/HP Load Runner and Virtual User Generator to test mission critical applications (CAF) for Chase.
• Communicate with customers every day and set up customized tests for the end users.
• Participate in development and implementation of Performance Engineering processes and procedures.
• Responsible for Performance Analysis and Engineering
• Work in a lab environment and interact with Project Managers, Business Analysts, Developers and various other teams on requirements gathering.
• Mentors and coaches junior team members on the process / procedures along with the Performance Engineering tools.
• Lead a small team of test engineers, both local and offshore, help in troubleshooting and resource constraints.
• Collaborate with a small group of test leads and managers on Process Improvements including test methodology, documentation, and training.
• Work with Project leads on Level of Effort estimates (LOE’s) and resource forecasting.
• Use HTTP/HTML, Citrix, FTP, Webservices, C language for LoadRunner and various other LoadRunner Protocols required for performance testing and reporting.
• Tests and leads multiple applications at once, spanning multiple protocols.
• Monitor servers with Wily Introscope, Dynatrace, and Splunk

Systems Performance Engineer

Confidential

Responsibilities:

• Use Mercury/HP Load Runner and Virtual User Generator to test mission critical applications for Confidential .
• Communicate with customers every day and set up customized tests for the end users.
• Participate in development and implementation of Performance Engineering processes and procedures.
• Responsible for Performance Analysis and Engineering
• Work in a lab environment and interact with Project Managers, Business Analysts, Developers and various other teams on requirements gathering.
• Mentors and coaches junior team members on the process / procedures along with the Performance Engineering tools.
• Lead a small team of test engineers, help in troubleshooting and resource constraints.
• Collaborate with a small group of test leads and managers on Process Improvements including test methodology, documentation, and training.
• Work with Project leads on Level of Effort estimates (LOE’s) and resource forecasting.
• Use HTTP/HTML, Citrix, FTP, Webservices, C language for LoadRunner and various other LoadRunner Protocols required for performance testing and reporting.
• Tests multiple applications at once, spanning multiple protocols.
• Set up, test, and analyze a large scale test scenario which tests the interoperability of many large scale applications whose JVM’s coexist within the same application servers. These tests have hundreds of thousands of transactions to analyze.
• Monitor servers with Wily Introscope and Splunk

Systems Performance Engineer

Confidential

Responsibilities:

• Used Mercury/HP Load Runner and Virtual User Generator to test mission critical applications for Confidential .
• Communicated with customers every day and set up customized tests for the end users.
• Participated in development and implementation of Performance Engineering processes and procedures.
• Responsible for Performance Analysis and Engineering
• Worked in a lab environment and interact with Project Managers, Business Analysts, Developers and various other teams on requirements gathering.
• Mentored and coached junior team members on the process / procedures along with the Performance Engineering tools.
• Used HTTP/HTML, Citrix, FTP, Webservices, C language for LoadRunner and various other LoadRunner Protocols required for performance testing and reporting.
• Tested multiple applications at once, spanning multiple protocols.
• Set up, tested, and analyzed a large scale test scenario which tests the interoperability of many large scale applications whose JVM’s coexist within the same application servers.
• These tests have hundreds of thousands of transactions to analyze.
• Monitored servers with Wily Introscope

Information Tester III

Confidential

Responsibilities:

• Used Mercury/HP Load Runner and Virtual User Generator to test mission critical applications for companies including the Confidential, the Confidential, and Confidential .
• Communicated with customers every day and set up customized tests for the end users.
• Participated in development and implementation of Performance Engineering processes and procedures.
• Responsible for Performance Analysis and Engineering
• Worked in a lab environment and interact with Project Managers, Business Analysts, Developers and various other teams on requirements gathering.
• Mentored and coached junior team members on the process / procedures along with the Performance Engineering tools.
• Used HTTP/HTML, Citrix, FTP, Webservices, C language for LoadRunner and various other LoadRunner Protocols required for performance testing and reporting.
• Tested multiple applications at once, spanning multiple protocols.
• Used Wily Introscope to monitor servers.

Performance Engineer

Confidential

Responsibilities:

• Built and maintained Business Availability Center (BAC) Robots, administrate BAC scenarios for Confidential environments
• Used Mercury/HP Load Runner and Virtual User Generator to test mission critical applications for Confidential and Confidential
• Communicated with customers every day and set up customized tests for the end users.
• Participated in development and implementation of Performance Engineering processes and procedures.
• Responsible for Performance Analysis and Engineering
• Worked in a lab environment and interact with Project Managers, Business Analysts, Developers and various other teams on requirements gathering.
• Mentored and coached junior team members on the process / procedures along with the Performance Engineering tools.
• Used HTTP/HTML, Citrix, FTP, Webservices, C language for LoadRunner and various other LoadRunner Protocols required for performance testing and reporting.
• Fixed 95% of the BAC Robots’ test cases to report accurately.

Network Performance Analyst

Confidential, Columbus, OH

Responsibilities:

• Participated in development and implementation of Performance Engineering processes and procedures.
• Responsible for Performance Analysis and Engineering
• Worked in a lab environment and interact with Project Managers, Business Analysts, Developers and various other teams on requirements gathering.
• Made recommendations based upon current IT infrastructure in test and production
• Utilized Unix and Linux commands to build test environments.
• Built final recommendation report within 6 weeks, far below the 9 - month budget.

Performance Engineer

Confidential, Columbus, OH

Responsibilities:

• Used Mercury/HP Load Runner and Virtual User Generator to test mission critical applications for Confidential, specializing in Web/HTML scripts.
• Communicated with customers every day and set up customized tests for the end users.
• Participated in development and implementation of Performance Engineering processes and procedures.
• Responsible for Performance Analysis and Engineering
• Worked in a lab environment and interact with Project Managers, Business Analysts, Developers and various other teams on requirements gathering.
• Used HTTP/HTML, Citrix, FTP, Webservices, C language for LoadRunner and various other LoadRunner Protocols required for performance testing and reporting.

Performance Assurance Engineer

Confidential, Jacksonville, FL

Responsibilities:

• Used Mercury/HP Load Runner and Virtual User Generator to test mission critical applications for LPS, specializing in Web/HTML scripts and .Net applications using Windows Servers.
• Communicated with customers every day and set up customized tests for the end users.
• Participated in development and implementation of Performance Engineering processes and procedures.
• Responsible for Performance Analysis and Engineering
• Worked in a lab environment and interact with Project Managers, Business Analysts, Developers and various other teams on requirements gathering.
• Used HTTP/HTML, Citrix, FTP, Webservices, C language for LoadRunner and various other LoadRunner Protocols required for performance testing and reporting.
• Tested multiple applications/projects at once, spanning multiple protocols
• Fixed the Windows server settings (Win2003) for their Load Generators within Performance Center 9.5

Performance Tester/Engineer

Confidential, Columbus, OH

Responsibilities:

• Used Mercury/HP Load Runner and Virtual User Generator to test mission critical applications for Confidential, specializing in Web/HTML scripts.
• Communicated with customers every day and set up customized tests for the end users.
• Participated in development and implementation of Performance Engineering processes and procedures.
• Helped with Performance Analysis and Engineering
• Aided in Performance Architecture on a variety of N-tier environments. Technologies included AIX, Java, Windows Servers,
• Worked in a lab environment and interact with Project Managers, Business Analysts, Developers and various other teams on requirements gathering.
• Tuned injectors used to run Load Runner along with maintaining scripts for over 200 applications for an INET Mix Regression Test that runs monthly, providing work effort allocation estimates, and training other team members.
• Mentored and coached junior team members on the process / procedures along with the Performance Engineering tools.
• Tested applications and work with the development team on reporting, as well as fixing bugs.
• Used Mercury/HP Quality Center for reporting and documentation. Tests SAP (web & GUI), PeopleSoft, .Net, some Oracle and various other applications.
• Tested multiple applications/projects at once. Has worked on over 30 individual projects/applications all on a variety of architecture.
• Used HTTP, HTML, FTP, Webservices, Web Click and Script, C language for LoadRunner and various other applications required for performance testing and reporting.