SUMMARY

• ISTQB Certified Lead QA with over 10 years of experience in IT industry with specialization in Test Web Automation &Functional, SOAPUI,Rest Assured, Database Testing, ETL.
• Expertise in building and use automation frameworks using technologies: Java, Junit,Testng,selenium,soapUI/pro,REST,JSON and XML, Eclipse IDE, Log4J
• Ability to create good acceptance and integration test automation scripts and integrate with continuous integration (Jenkins).
• Expertise testing across a variety of platforms: Web and Mobile user interface, API (REST and SOAP) and database testing.
• Good exposure to SDLC, STLC and Defect life cycle.
• Worked on Software development and testing life cycle on Agile, Waterfall model and V - Model
• Very good in writing, reviewing and executing Test cases, Test Scenarios from Use cases, FDD, HLDD.
• Expert in different types of testing - Functional, System, Integration, Regression, Localization, Performance, UI, Smoke/Sanity, Adhoc testing, Database, Browser Testing IE7/IE9, Firefox and safari 4.0
• Develop test scripts and perform automation and manual exploratory testing to ensure software meets business expectation.
• Own responsibility for end-to - end product quality including: defect management and oversight, status reporting and metrics creations and escalation for issues discovered during the testing phase.
• Develop business and product knowledge overtime and share such knowledge overtime to mentor new team members
• Experience on Test management tools like TFS, HP/ Mercury Test Director, HP Quality centre (ALM) and got expertise in managing Test Plan, Test cases, Scripts, Execution and Reporting, Defect management.
• Involved in different type of testing like Unit, Intergation,systems testing, retesting, Regression testing, Adhoc testing
• Hands-on Test Automation tool QTP/UFT,SoapUI, Selenium
• Ability to create and enhance automation test frameworks/environments
• Strong incore Javapackages used for automation
• Should be strong in building automation frameworks for UI based application and non UI applications like JMS, Web Services
• API automation testing preferably with POSTMAN and API manual testing expertise
• Strong leadership and communication skills, enjoying responsibility and ownership at all stages of the test and development lifecycles.
• Have a good working experience with Linux platforms and able to troubleshoot issues and find the root cause.
• Working with Development team in resolving the issues faced during the testing and troubleshoot and resolve issues
• Generating test reports to document all test results from ALM/QC, JIRA
• Testing expertise on all Windows 98/ME/NT4.0/2000/XP/Vista/Win7/Win10 platforms and Macintosh (iMac 9.x & eMac 10.1.x. 10.2.x. 10.3.x. 10.4.x, 10.5.x) platforms.
• Sound Technical knowledge, excellent exposure and ability to learn any tool quickly.
• Energetic, self-motivated, strong work ethic, enjoys challenges and a fast-paced environment
• Ability to effectively interact and communicate with all levels of employees, management, vendors and customers
• Hands on experience on various Bug Tracker Tools such as JIRA, QC ALM, BugZilla.
• Knowledge in various configuration management tools such as Perforce, VSS.
• Strong oral and written communication abilities, Strong interpersonal skills
• Strong analytical skills, strong problem-solving and decision-making abilities

TECHNICAL SKILLS

Operating Systems: Windows 95/98/NT, 2000, XP, Vista, Window 7,Windows 10 and Mac OS 8 .6/9.x/10.x, Linux and Solaris

Programming Languages/ Technologies: C, C++, VB script, Java

RDBMS: Oracle, SQL server 2000/2005/2008 R2,2012

Bug Tracking Tools: JIRA, Quality center/ALM,TFS, Zephyr

Automated Testing Tools: QTP,SoapUI, selenium

Test Management Tools: Perforce 2003.2, Visual Source Safe 6.0, ApTest,Slik Central,TFS.MTM

Web related: HTML, XML JavaScript, GROOVY

Source code Management tools: GIT, TFS

Continuous Integration tools: Jenkins, Bamboo

Web Service Testing Tools: SoapUI/Pro, Postman

PROFESSIONAL EXPERIENCE

Confidential

Test Lead /SME

Responsibilities:

• Expertise in preparing the TestPlan, Test Estimation, Daily status reports to project stakeholders.
• Extensively automated regression and functional test suites using Selenium WebDriver, JAVA, TestNG.
• Implemented Page Objects framework, Hybrid framework and Maintenance of automation suite when change of requirement
• Lead the team during hotfix & production support
• Debugging the issues and report it to development team
• Developed Keyword Driven and Data Driven frameworks to retrieve test actions, test data from Excel files and SQL Databases
• Identified weaknesses in QA Processes, Web testing, Selenium Automation. Suggested & implemented improvements
• Design and create test conditions, test data, and test scripts to address business and technical use cases
• Frequent use of SQL queries for UI/data validation
• Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution
• Perform pre-release testing and support post-release verifications
• Conducting the Defect triage call with all DEV and business and stakeholder
• Review and interpret all documentation related to testing, including business requirements, user stories/acceptance criteria and functional and design specifications, in order to provide input to the project team regarding the planning of testing activities
• Preparing the Test plan for the vendor testing
• Authoring Test case by analysing the requirements BRD and by referring the SDS
• Preparing the test scenarios as per the User stories
• Validating the master data setup in test environment
• Working on various functionalities Inbound, Outbound and 3PL integrations
• Validating the FTI reports as per the business requirement.
• Mocking up the required test data by performing data mining using SQL.
• Testing the integration between OTM and IIB and EDI integrations
• Validating the XML and EDI X12 formats to the carrier and suppliers
• Validating the different EDI mapping doc for EDI 753. EDI 754, EDI 204, EDI 990, EDI 214 and EDI 210.
• Validating the Rate offering, Rate record, Rate service for all the service lanes
• Validation of payment system walker for freight bills.
• Validating the route optimisation for shipments build by OTM
• Providing the training documents to UAT user for their production validation
• Providing the hands-on training for newly joined associates
• Daily Interaction with Business Analysts and Technical Analysts and Handling Client Calls.
• Provide detailed test reports and metrics to document the status and any risk for current releases

Confidential

Sr. QA Analyst/SME

Responsibilities:

• Implemented automation using Selenium WebDriver, JAVA, Cucumber, Maven
• Check in automated script in CI/CD server so that scripts will run on the latest build on daily night run.
• Automating scripts using selenium web driver using JAVA
• Conducting the Defect triage call with all DEV and business and stakeholder
• Preparing the Test plan for the vendor testing
• Authoring Test case by analysing the requirements BRD and by referring the SDS
• Preparing the test scenarios as per the User stories
• Testing different types of cards Branded and Non-Brand cards solution
• Working on various functionalities End-End implementation of POS
• Involved in testing of various reports generation and validating with backend.
• Mocking up the required test data by performing data mining using SQL.
• Running the manual jobs in Dynamics AX 2012 for check the configuration change.
• Testing the Payment system API web services using the SOAPUI tool
• Providing the hands-on training for newly joined associates
• Daily Interaction with Business Analysts and Technical Analysts and Handling Client Calls.

Confidential, Houston, Texas

Lead &Onsite POC

Responsibilities:

• Customer payment using the mobile app for android and app store.
• Mobile App integration with external vendor for getting the data
• Fiserv will be used to transmit, collect and store customer related credit card information
• Fiserv will be used to process daily recurring credit card payments
• Fiserv will also able to receive real time payments and utilize Confidential API(s) to post real time in peace.
• Auto Pay customer accounts will be created in Fiserv that will have an account number which matches the DE Customers debtor number stored in CIS
• The debtor number will therefore be the link between DE customer information and Fiserv CC information for that customer
• Fiserv is the system of record for CC information
• DE is the system of record for all other customer information
• Building the automation framework using Testng with JAVA
• Creating the reusable function to reduce the code duplication
• Automate web based testing and Restful web services using industry leading tools such as Selenium and ReadyAPI
• Creating, Maintaining and Executing test scripts for Functional, Regression and Integration test projects leveraging tools such as Selenium
• Update existing tests/Create new tests in the automation test suite.
• Add new tests and expand the automation test suite
• Preparing the Test plan for the Project
• Authoring Test case by analyzing the requirements and by referring the SDS
• Testing of a search engine portal -PTJ Miner, used to search the Process Tracking jobs
• Mocking up the required test data by performing data mining using SQL.
• Running the CTRL-M job scripts on Linux OS and validating the reports.
• Brand QA and migration testing on portals Online Self Service
• Testing of IVR system using telephonic call flow and web services.
• Testing of a search engine portal -PTJ Miner, used to search the Process Tracking jobs
• Handling the defect calls

Confidential, Houston, Texas

Module Lead &Onsite POC

Responsibilities:

• Build loyalty with current customers by creating a differentiated, value added experience that customers appreciate and wouldn’t want to lose if they switch. This will help DE to increase customer retention.
• Acquire new energy customers
• Lift customer engagement and satisfaction
• Improve cross-sales of Confidential services
• Give potential customers another reason to consider DE at time of sale
• Differentiate from competitive energy providers
• Building the Test automation framework using the QTP/UFT
• Coding the test scripts for test automation
• Updating the existing scripts and running the test automation daily.
• Authoring Test case by analyzing the requirements and by referring the SDS
• Mocking up the required test data by performing data mining using SQL.
• Running the CTRL-M job scripts on Linux OS and validating the reports.
• Brand QA and migration testing on portals Online Self Service
• Testing of IVR system using telephonic call flow and web services.
• Testing of a search engine portal -PTJ Miner, used to search the Process Tracking jobs
• Handling the defect calls
• Authoring Test case by analyzing the requirements BRD and by referring the SDS
• Ensure that DER/DES is able to produce the various reports as per the business requirements document
• Preparing the test scenarios as per the User stories
• Working on various functionalities like Smart TStat OAM App., DE mobile App., thermostat portal are working as expected
• Involved in testing of various reports generation and validating with backend.
• Ensure that Billing, Pricing, Finance, Remittance, Bill Print, Collections & Debt, Market Management, Customer Correspondence & Complaints/Escalation modules are working as intended
• Running the CTRL-M job scripts on Linux OS and validating the reports.
• Testing of IVR system using telephonic call flow and web services.
• Given training to the newly joined team members.
• Daily Interaction with Business Analysts and Technical Analysts and Handling Client Calls.

Confidential, Houston, Texas

Module Lead &Onsite POC

Responsibilities:

• Authoring Test case by analyzing the requirements and by referring the SDS
• Mocking up the required test data by performing data mining using SQL.
• Running the CTRL-M job scripts on Linux OS and validating the reports.
• Brand QA and migration testing on portals Online Self Service
• Testing of IVR system using telephonic call flow and web services.
• Testing of a search engine portal -PTJ Miner, used to search the Process Tracking jobs
• Handling the defect calls
• Working SSIS for transferring the EDI transaction between two system
• Daily Interaction with Business Analysts and Technical Analysts and Handling Client Calls.
• Team leading activities: Task allocation, Task Consolidation, Preparation of Status Reports.
• Suggested enhancements to the client by exploring the product extensively.
• Assigning work for offshore team and monitoring the cost of the project

Confidential, Houston, Texas

Module Lead & Onsite POC

Responsibilities:

• Authoring Test case by analyzing the requirements BRD and by referring the SDS
• Working with various bank vendors for payment processing.
• Working on various functionalities like Journal ledger, Credit cards, online payments processing.
• Involved in testing of various reports generation and validating with backend.
• Mocking up the required test data by performing data mining using SQL.
• Running the CTRL-M job scripts on Linux OS and validating the reports.
• Testing of IVR system using telephonic call flow and web services.
• Given training to the newly joined team members.
• Daily Interaction with Business Analysts and Technical Analysts and Handling Client Calls.
• Suggested enhancements to the client by exploring the product extensively.

Confidential, Houston, Texas

Module Lead &Onsite POC

Responsibilities:

• Daily Interaction with Business Analysts and Technical Analysts and Handling Client Calls.
• Team leading activities: Task allocation, Task Consolidation, Preparation of Status Reports.
• Suggested enhancements to the client by exploring the product extensively.
• Assigning work for offshore team and monitoring the cost of the project
• Derived & designed a complete functional diagram of IVR call flow.

Confidential, Washington

Module Lead &Onsite POC

Responsibilities:

• Updating scripts.
• Continuous monitoring of Daily Builds from Build Phase itself.
• Reporting any errors in the Build formation via JIRA (Bug tracking tool) and trouble shooting for smooth compilation.
• Trouble shooting and ensuring smooth installation of daily builds across various platforms.
• Analyzing the failures generated from the Test results and further troubleshooting it to be a script failure or application bug.
• Updating automation script and updating the changes in Perforce (central repository) once changes are accepted.
• Analysis and reporting the Status and strength of the daily builds to all the stake holders (Clients including QA Director to Automation Egg.)
• Responding to all the Queries and providing more information to the stake holders in taking major decisions during Build releases to QA testing and also to Customers.
• Handling Client calls, Mutual exchange of information and knowledge in Qtp and product.

Confidential

Software Engineer

Responsibilities:

.

• Test environment setup, technical support, Server maintenance and their responsibility.
• Subject Matter Expertise for Snapshot (a Data Source Management Tool)
• Authoring and updating manual test cases.
• Execution of manual test cases
• Sending the status reports on a daily and weekly basis to the client
• Review and Approval of the Bugs to be posted.
• Tracking the status of the bugs.
• Actively involved in risk finding and mitigation for the project.
• Attending the client conference calls and giving valuable inputs.