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Validation Test Engineer Resume

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Irvine, CA

SUMMARY

  • Engineer with over 10 years experience in IT, wireless, and telecomm seeking a position with potential for growth and advancement in quality assurance that promotes best practices for the full software development life cycle and ensure compliance with QA standards.

PROFESSIONAL EXPERIENCE

Confidential, Irvine, CA

Validation Test Engineer

Responsibilities:

  • Developed and executed multimedia test cases based on business requirements for audio, video, and camera features embedded in smartphones and tablets; included cross - OS testing for Android, Windows, and KaiOS.
  • Identified, reported, and managed defects. Owned defect lifecycle including; detailed reporting, triage and remediation with R&D, and closure with customer.
  • Ensured software applications perform as expected and delivered results that meet customers ‘objectives. Travelled throughout the country to support projects and resolve customers’ issues, often earning praise from customers for my efforts.
  • Demonstrated strong written and verbal communication skills to work with cross-functional team comprised of carriers, technical account managers, quality managers, customer care managers and engineers to manage and investigate reported issues.

Confidential

Multimedia Test Technician

Responsibilities:

  • Tested Video Decode (H.263, H.264, MPEG-4 codecs, media streaming) and Stability functionalities on Qualcomm’s Snapdragon chipsets as part of Android Multimedia test team.
  • Executed test automation, test script development, and debug test failures across different multimedia technologies.
  • Analyzed debug data and documented them with PRISM/JIRA bug tracking tools, and worked with software developers to identify and resolve issues.
  • Obtained extensive knowledge of the Automation Farm as an admin on this ground-up project with tasks including but not limited to: setting-up hardware and software components, deploying devices to the farm, ensuring/enhancing efficiency and effectiveness of the farm for successful test executions, writing daily reports and triaging root cause of the automation framework.

Confidential

Regional Service Technician

Responsibilities:

  • Provided customer service, troubleshooting, deployment, maintenance, repair, and recovery of failed IT hardware (computers, printers) in live retail and office environments.
  • Completed computer hardware installation.
  • Completed staging/integration services of IT hardware.
  • Configured general and basic network.

Confidential

Consultant

Responsibilities:

  • Provided computer hardware/software support on demand.
  • Configured and set up home network/server for clients.
  • Built, repaired, and troubleshot PC desktop/laptop.

Confidential

Engineering Intern

Responsibilities:

  • Tested and solved problems with test cases executing in regression.
  • Wrote reports and communicated with engineers in determining problem causes.
  • Troubleshot hardware and software on a variety of communication equipment such as LanTEK cable certifier, FiberTEK.

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