SUMMARY

• Liaising/ interacting with offshore and Onsite Management.
• Interacting with clients and stakeholders.
• Test Management & Defect Management ( Bugzilla, HP - QC,Silk Central, Quick Base, SharePoint, Jira)
• Project planning, Risk planning and monitoring using MPP.
• Environment set up (T& D, SIT, UAT & Production).
• Implementing the configuration Management, Release Management, Change Management (VSS, Clear case).
• Experience of handling team size of 13 associates in Development, Integration, Testing, implementation and support streams.
• Transactional system, Billing, Identity & Access Management, Provisioning, Service Fulfillment & Service Assurance, Alarm Analysis & Processing.
• Manual Testing,Automated Testing (QTP 10x, Winrunner 9x, Mercury Quality Center 10x,Selenium web driver)
• Android apps development & testing.
• Identity & Access Management(OAM)
• Enterprise Reporting (SSRS,OBIEE)
• Data warehousing, ETL

TECHNICAL SKILLS

Language: C, C++, TSL scripting, java script, HTML,Java,XML,CSSLDAP/AD, Billing, End-to-End Testing, Verification & Validation, Integration and Implementation, Test Management suite.

Hardware: IBM Compatible PCs, Pentium, C-DOT switches.

Tools: VSS, Web logic Server 8.1 with SP4, Mercury Win runner, Clear case, Quality Center, QTP with TE add-in, Selenium IDE/RC, MS SharePoint 2010, Silk Central

Database: MS-Access, Confidential 10g,SQL Server

Operating Systems: Unix, (IBM AIX4.3.3), MS-DOS, Windows XP, Windows 2000/XP/7

Methods: V-Model, SOA, Agile, Scrum, waterfall

PROFESSIONAL EXPERIENCE

Confidential, CA

QA Lead

Responsibilities:

• Lead program for Confidential billing and revenue management interface integrating with QBO online in the QA platform.
• Collaborate with Project Managers and Quality Assurance teams to conduct functional, integration, next neighbor, E2E, UAT and ensuring project readiness for production and validation
• Automate test cases using selenium webdriver and testNG framework.
• Experience in writing test scripts using webdriver methods, element locators, java programming features and TestNG annotations.
• Experience in Data Driven and cross browser testing using selenium.
• Define roadmap for project, maintain timelines, escalate tasks and mitigate risks. Create CR and determine project scope and coverage for PMO
• Manual testing of ETL process and staging areas for executive reporting using QLik view.
• Test QlikView Dashboards using chart box (Drill Down,Drill up & Cyclic grouping),List input fileds, table box, performance KPI’s etc.
• Manually test integration of BI suite with sharepoint, Business scorecard manager and Dashboard.
• Experience is testing migration data between homogenous and heterogeneous system using tools like DTS, SSIS, and BCP.
• Define UAT requirements from use case scenarios and develop t-shirt sizing based on priority of impact to releases.
• Develop test strategy, test plan, Op-mechs for distributed team in US and India to leverage third party applications.
• Conduct planning session, coordination work between onsite and offshore team members
• Conduct testing approach for mobile platforms running android and ios operating systems.
• Report to PMO, Director of Quality assurance in process synchronization, status update on execution, defects review and finance team review meetings.
• Run war rooms with all hands including finance, release management, quality team, dev-ops and business stake holders to resolve CRand JIRA tickets.
• Provided management reporting on activities pertaining to change & release activities
• Report to VP IT on progress, resource management, timelines and project estimates.
• Deliver phase wise release and plan for release management and build deployments efficiently.

Confidential, San Ramon, CA

QA Test Manager

Environment: MS Share-point enterprise 2010, ATT PRISM, ETL Process and reporting, Confidential identity Manager, MS-Office, MS Project, Quality Center ALM, Q Enterprise messenger, Enterprise Data warehouse, Business Object, cisco AAA555 router, Juniper MX series, Alcatel 7450 routers. UNIX, Selenium WebDriver, TestNG

Responsibilities:

• Lead Project and support team for key responsibility and support from a project stand point.
• Involved in automation infrastructure development using selenium web driver, TestNG, ANT, define scripts for global execution.
• Execute test cases using selenium and report defects; enhance selenium test cases for cross browser testing.
• Conduct impact analysis of systems from a business standpoint covering third party integration and work between the technical architect and business team to define the end UAT requirements.
• Create CR and determine project scope and coverage for PMO
• Manage QA team onsite and offshore and work on QA deliverables.
• Generate project level estimation and assessment of resources for budgeting to PMO.
• Test ETL process in staging servers and QA environment for data integrity post scheduled jobs, verify dashboards and featured reports for business compliance.
• Deliver test Artifacts- requirement identification, scope matrix and assessment for the project.
• Manage deliverables from a project stand point, escalate risk mitigation plan
• Schedule and allocate project timelines and estimates for total capital and costs for resources involved.
• Provide feedback to PMO on potential improvement opportunities in areas of resources improvement, process improvement and process benefit.
• Provided management reporting on activities pertaining to change & release activities
• Work in coordination with labs for provisioning LAG’s and device readiness for ETE, ST and UAT scenarios.
• Participate in infrastructure design and lab diagrams session for allocation of ports and INL’s between IPAG1/2 and ALU Devices.
• Implement automation frame work using Selenium, Test NG, ANT and Eclipse in MS Azure platform.
• Ensured that a standard Change and Release management methodology policy was defined
• Conduct release management using SVN (subversion) and GIT and schedule the build deployments and continuous integration process
• Worked on branch, trunk using revision control as best practice to control over changes to source code.
• Configuration, customization, deployment and implementation of agile PLM to map customer’s business process and product development and engineering change management in agile environment.
• Work with product management to deliver specific requirements technical artifacts and translate to the development team.
• Write requirement specification based on the business needs and specific to client needs for validation of business rules.
• Conduct knowledge sharing session, joint UAT test sessions API testing and resource allocation
• Design process for QA test cycles, defect remediation and design case.
• Manage deliverables from a project stand point, escalate risk mitigation plan.
• Created reusable scripts using selenium web driver, Test NG and java
• Created Data-driven and keyword driven framework
• Created project, classes, package and XML files within eclipse for sequential execution of test cases
• Identify Test scenarios specific to Cloud, concurrency, SQL Azure throttling, configuration, certificates, capacity planning to name some
• Manage team of 7 in South Korea and run joint sessions with product development team to review new requirements, change in scope, risk analysis.
• Report to senior management on the process implementation, resource allocation, progress status and defect identification.

Confidential, San Jose, CA

QA release engineer

Environment: MS Share-point enterprise, windows server 2000s, Java, JavaScript, Perl scripting, python, Confidential J developer, Confidential identity Manager, MS-Office, MS Project, JIRA, TOAD, SQL, Web Logic server, LINUX, Java, Quality center, Selenium IDE, SOAP UI/APIs, XMLSPY, XPath

Responsibilities:

• Define QA strategy, Test plan and QA deliverables in an agile development environment for cisco corporate intranet site as well as client server application interface.
• Design process for QA test cycles, defect remediation and design case.
• Manage deliverables from a project stand point, escalate risk mitigation plan.
• Secure acceptance and approval of deliverables from the project sponsors and stakeholders.
• Conduct knowledge sharing session, joint UAT test sessions and resource allocation.
• Coordinate communication between development, QA and business groups to analyze risk assessment and mitigation plan.
• Facilitate UAT cut-over plans to end users and business stakeholders and project management.
• Developed and worked on automated scripts using selenium to create regression test package.
• Co-ordinate QA efforts between Onsite and Offshore team and manage assignments.
• Conduct overall testing for various projects and streamline regression testing on the results found.
• Conduct CCB meetings, discuss, analyze customer issues and provide ETA upon solution.
• Communicate status reports for test execution to management and key stakeholders.
• Manage key resources, assign task and monitor development and testing for the projected workload using Microsoft project.:
• Conduct UAT test session with business users and stakeholders and get feedback on any changes or enhancements that might require immediate attention or scope for future development.
• Formulated UAT plans and measured and monitored actual results against plan.
• Design process for release management, SVN commits, scheduling and build process.
• Conduct CCB meetings, discuss, analyze customer issues and provide ETA upon solution.
• Facilitate testing of business intelligence reports using OBIEE and knowledge of facts tables and dimensions to capture the test results more accurately.
• Generate business intelligence reports using OBIEE and test as per business specification.
• Manage key resources, assign task and monitor development and testing for the projected workload using Microsoft project.
• Provide feedback to Program Management on potential improvement opportunities in areas of i) resource improvement ii) Process improvement iii) automation benefits.
• Provide estimates of testing effort and timelines for QA deliverables to project management and business stake holders.
• Training and mentoring of the team members.

Confidential, NY

Project Lead/QA Manager

Environment: Unix, Linux, windows XP, MS Office, ETL(Informatica), Metastorm BPM,Bugzilla, SQL server.

Responsibilities:

• Preparing daily/Weekly deployment plan as per the program Road map shared by Release Manager for all Test/Dev Environment.
• Analyzing day to day Program plan and Ensuring deployment on respective Environment completes on time.
• Day to day meeting and communication with Release manager to track the progress.
• Fixing bugs and defects remediation.
• Addressing daily application configuration, administration, and environment issues.
• Ensuring proper communication and coordination between onsite and offshore teams.
• Presentation of Achievements on weekly basis to Client team.
• Status reporting with Client and higher Management.
• Ensuring Environment readiness - SIT, Production with all applications with sufficient storage on local server and SAN storage.
• Training and mentoring of the team members.
• Create Project plan and risk assessments from the requirement specifications.
• Create a database of manual and automated tests; build test cycles, run tests, and report and track defects using Quality center.
• Conduct daily status meetings and discuss the overall development progress, estimates, timelines and enhancements for the future releases.
• Perform root cause analysis like data defects, environment defects vs. functional defects and steps to minimize them.
• Managed dashboard status reporting to business stakeholders and Sprint management during test planning and execution phases.
• Liaised with business analysis groups for effective requirement analysis, and to ensure that the development solution aligns with strategic objectives
• Interacting with clients and all stakeholders,
• Establishing & monitoring the processes for Issue Management, Change Management and Quality Management,
• Providing strategic and tactical direction to the team, Training and mentoring of the team members,

Confidential, NY

Project Lead/QA Manager

Environment: Oracle10G, Windows 2003 server, Microsoft-IIS/6.0, Java Script, JSP, VBScript 5.6,Team Foundation server, XML 1.0, HTML, win merge, Db-visualizer, BizTalk server 2006, Commerce server, SQL server 2005,.NET 2.0,C#, SQL, Business Objects, MS Project, Visio, Visual Studio, Microsoft share point services.

Responsibilities:

• Responsible for building a Quality Assurance team to check the development efforts by various third party organizations.
• Analysis of the platform to be used for testing and defining rules for checking the bottle necks for B2B enterprise solutions.
• Responsible for server side testing which includes Microsoft’s “BizTalk” and “commerce” server.
• Coordinating with offshore Microsoft team (India) in the process of discussing issues, enhancements and modifications over the releases.
• Responsible for the generation and validation of outbound transactions and files by creating the generation reconciliation report.
• Analysis of potential testing risks, environment unavailability and phase containment(overlapping phases)
• Creating test scenarios for financial accounting.
• Created UAT scenarios for in-house users of the beta release.
• Configuring Team Foundation Server for bug reporting and release management including third party involvement.
• Project planning, Risk planning and monitoring
• Effort and Cost Estimation and Tracking, Metrics collections & Test management.
• Designing new cases after analyzing Technical and Business Requirement of CR (Change Request).
• Established connectivity with Quality Center Backend and Designed queries in Access that fetch the data from Quality Center tables.
• Hands on experience as an individual contributor apart from shouldering the Project management role in the capacity of a consultant.
• Coordinate quality process for B2B - Electronic exchange/translation of data in proprietary formats and XML to be fed to applications run by vendors/service providers and third party affiliates for orbitz.com.
• Responsible for enhancement/development of EDIFACT, maps using Netik Interchange tool.
• Worked in a physically distributed resource environment, in which key role included the coordination of the team which had different geographical locations.
• Involved in creating UAT (User Acceptance Test) plans for selection testing and was responsible for post-install testing.
• Coordinated with the finance and business team to test the reconciliation statements and UAT for the same.
• Created test plan and generate consolidated reports using Test Director 8.0.
• Defined structure and processes of QA department, designing and implementing company QA strategy.
• XML code retrieved from the GDS as well as other inventories and was compared using win merge to test whether the results of the code were as per the requirement.
• Developed regression test packs for the XML code testing using parameterization.

Confidential, Montvale, NJ

QA Lead/BA

Environment: SQL Server 2000, Windows 200 server, Microsoft-IIS/5.0, Java Script, VBScript 5.6, Clear Quest web 4.0, ADI (application server + database server), SQL

Responsibilities:

• Analyze and document daily reports based on progress and performance of testing.
• Scheduling weekly meeting with onsite to discuss about the progress and preparing the MOM (Minutes of Meeting)
• Tested conditional relation using Q-builder admin using SQL server 2000
• Report status to Client and higher Management
• Coordinate between business stake holders and development team to assign tasks.
• Tested functional, design and integration requirements for WINUI (Application Admin system) as well as WEBUI (Application system).
• Involved in testing data on Application development interface (ADI).:
• Extensively wrote SQL queries, Created data files as per the requirements to test the back end interfaces.
• Defect tracking and reporting using Clarify Tracker.
• Worked extensively on Data stage for data imports and exports.
• Responsible for full cycle testing of application while applying data sharing rules.
• Maintain log of test results using Data stage and interact with team, developers, managers and other functional members for resolving issues.
• Responsible for coordinating with the development teams to resolve issues during product development cycle.
• Performed full cycle testing for CCP (call cluster Plan) for all the releases.
• Tested Group Practice Import job and targeting changes for the backend as well as the front end.
• Performed testing on realignment process and synchronization process between field and the Host.
• Customization of BAAN C4 (ERP) product for Total Productive Maintenance (TPM) related activities Confidential UBL.
• The development process includes creation of data model and tables, generation of sessions, setting standard options for forms, Creation of report layouts and validating the reports with scripts and creation of menu structure for business object.
• It also involved creation of new package VRC, company and assigning them to package combination, creating user data for development and testing.
• The functionality includes the maintenance of all the Kaizen, suggestion and Fuguai records with respect to employee and machines. Various MIS generation, this gives the first hand information about the process.
• General Operation and Maintenance of LAN (Switches (3COM) and Networking Basics)