SUMMARY

• Graduate in Computer science and engineering wif 13+ years of Testing experience wif a forward thinking, capable and committed test manager/co - ordinator wif a proven ability to meet agreed deadlines, co-ordinate work and work to defined testing methodologies wifin a structured environment.
• Focused on any task at hand and able to utilize existing test noledge and experiences to come up wif practical solutions and alternatives to testing processes. Having good leadership, negotiating and communicating skills andcapable of providing authoritative guidance and advice to both in house and third party test teams.
• Developing and maintaining test methodology.
• Defining test strategies for projects.
• Coordinating the work of test teams and monitoring their performance.
• Following up any outstanding open test risks / issues.
• Managing the gathering of results.
• Compiling test metrics for management.
• Reporting to senior managers on progress and issues.
• Identify test approaches that optimize the delivery schedule.
• Planning and estimating.
• Arranging team meetings and workshops.
• Advising clients on Testing best practice.

TECHNICAL SKILLS

Operating Systems: Linux, Windows 7/Vista/XP/NT Test Automation Selenium, Dev Test, Soap UI, Hands-on QTP and Load Runner.

Products: Claim Center Guide Wire.

Browsers: IE6 - 9, Firefox 3, Safari, Google Chrome and Opera

Bug Tracking/Application Lifecycle Management Systems: PIVOTAL TRACKER, JIRA, HP ALM, HP Quality Center, HP Test Director. SharePoint, Confluence.

PROFESSIONAL EXPERIENCE

Test Coordinator/Test Manager

Confidential, Charlotte, NC

Roles and Responsibilities:

• As part of Test Coordination, the involvement is mainly into planning, monitoring, and control of the testing activities and tasks.
• At the outset of the project, involved wifin collaboration wif the other stakeholders, devise the test objectives, organizational test policies, test strategies and test plans.
• Estimated the testing to be done and negotiate wif management to acquire the necessary resources.
• Recognized when test automation is appropriate for the project and if it is, has planned the effort, selected the appropriate tools, and ensured training of the team.
• Has lead, guide and monitor the analysis, design, implementation and execution of the test cases, test procedures and test suites.
• Has ensured proper configuration management of the test ware produced and traceability of the tests to the test basis.
• As test execution phase is in place, ensured that the test environment is put into place before test execution and managed during test execution.
• Scheduled the tests for execution and then monitored, measured, controlled and reported on the test progress, the product quality status and the test results, adapting the test plan and compensating as needed to adjust to evolving conditions.
• Involved in creating Test documentation during test execution and as the project winds down, a summary report by on test status to the leadership team.
• Has managed creating UAT Test Plan and setting up UAT Test strategies for 250+ Business users.
• Has ensured to predict and furnish all the Testing activities that should be taken care for a project before the Kick Off.
• Has ensured the Test Resources are in place before even a testing task is being planned.
• Involved in escalating issues / risk on timely basis to the Leadership team to ensure the planning is done efficiently.
• Be updated on the latest testing techniques, strategies, testing tools/ test frameworks and soon
• Be aware of the current and upcoming projects in the organization / wifin the project work stream.
• Review and analyze the project requirements. Plan and organize the noledge transfer to the Software Test Engineers and self.
• Collect the queries related to the requirements and get them resolved by the business team (e.g. the client, business analyst, product manager or project manager) assigned to the project.
• Plan, organize and lead the testing kick-off meeting.
• Scope the required tests and designing the required test strategy in line wif the scope and organization standards.
• Create the software test plan, get it reviewed and approved/ signed-off by the relevant stakeholders.
• Evaluate and identify the required test automation and test management tools.
• Estimate the test effort and team (size, skills, attitude and schedule). Also, created the test schedule (tasks, dependencies and assigned team members).
• Identify the training requirements of the Software Test Engineers.
• Identify any test metrics to be gathered.
• Review the test cases and test data generated by the Software Test Engineers and get them to address the review comments.
• Track the new/ updated requirements in the project and modify testing artifacts accordingly.
• Determine, procure, control, maintain and optimize the test environment (hardware, software and network).
• Get information on the latest releases/ builds from the development team/ the client.
• Create and maintain the required test automation framework(s).
• Administer the project in the test management system.
• Administer the Application under test (e.g. add users for the tests), as required.
• Assign tasks to the Software Test Engineers based on the software test plan.
• Check the status of each assigned task daily and resolve any issues faced by the team members wif their tasks.
• Ensure that each team member is optimally occupied wif work (i.e. each Software Test Engineer should not be too overloaded or too idle).
• Re-assign the testing tasks, as required.
• Track the assigned tasks wif respect to the software test plan and the project schedule.
• Review the test automation created by the Software Test Engineers and gets them to address the review comments.
• Own and maintain the test automation suite of the project.
• Schedule and execute the test automation on the project.
• Review defect reports and assign valid defects to the relevant developer/ development manager.
• Assign returned defect reports and assist the concerned Software Test Engineer, as required.
• Ensure the resolved defects are re-tested.
• Consolidate and report test results to the concerned stakeholders.
• Be approachable and available to the Software Test Engineers and Business Testers, as required by them.
• Update the software test plan, as required.
• Ensure that the test cases are updated by the Software Test Engineers and Business Testers, as required.
• Ensure that the test automation is updated based on the updated test cases.
• Gather the decided test metrics.
• Escalate and obtain resolution of the issues related to the test environment and team.
• Plan, organize and lead team meetings and ensure action is taken based on the team discussions.
• Plan and organize training for the Software Test Engineers / Business Testers.
• Review the status reports of the Software Test Engineers / Business Testers.
• Review the time logged by the Software Test Engineers for various activities.
• Improve the test process based on the suggestions by others and own judgment.
• Introduced the automation environment at Home Depot and led the team to test the JAVA WEB based application wif various Testing Stages/Levels/Phases, Testing Techniques and Quality Work Products
• Participate in all meetings planned for a release and obtain necessary technical automation requirement. Such meetings include, design review, test execution timeline etc.
• Conducted a complete assessment of teams, processes and environment; defined issues and risks; and oversaw the design and introduction of tools, processes and best practices across testing life cycle to improve throughput, communication and on-time delivery of projects in an Agile development environment.
• Performed various automated tests and ensured continuous regression tests on application
• Maintain and monitor the error log for all issues identified using Homer Framework
• Managed 18 Off-shore resources for the test execution and reporting
• Participated and suggested automation idea in Hackathon (Internal process improvement meeting)

UAT Test Manager - Onsite

Confidential

Responsibilities:

• Managing a team of UAT testers for complex integrated enterprise systems.
• Coordinated wif third party teams and maintained documents according to project specifications. Planned all tests on projects and scheduled activities accordingly.
• Developed various initiatives making test cost TEMPeffective and increasing its efficiency. Monitored and implemented all UAT Testing methodologies.
• Prepared and designed testing products according to testing standards and policies. Reviewed staff performance and managed working of all staff members.
• Administered working of vendors and clients and ensured scheduled progress of projects.
• Developed and implemented UAT test plans and test cases.
• Generated and managed results of all user acceptance tests for Model office users.
• Monitored working of activities identified issues and documented it to be resolved later.
• Determined new methods to test applications and prepared test plans.
• Resolved all customer issues and ensured customer satisfaction always.
• Designed various strategies and ensured program TEMPeffectiveness.
• Developed and implemented solutions roadmap, request for proposal and request for Information for various clients across Healthcare and Insurance.
• Prepared Test Approach on various Insurance (Policy Admin systems) and Health Care System applications. Coordinated wif stakeholders and gathered all necessary information for the proposal based on the capabilities wifin testing practice.
• Prepared Test plans and associated test cases and scripts.
• Monitored test plans and identified areas of automated test procedures.
• Managed Test implementation, tracked all defects and prepared necessary reports. Determined test beds for complex test scripts and associated testing tools.

Test Lead / Test Coordinator

Confidential, Reading, PA

Responsibilities:

• Update and deliver A910 (Weekly Project Status) each Friday after project kick-off. Attend all status meetings.
• Review Change Requests and provide estimates.
• Enter and assign PRISM (Timesheet) weekly for allocated resources.
• Attend Kick-off Meeting.
• Review Customer Requirements Document and all other requirements.
• Create Project Folder and manage Projects in Team PrePro2 (shared path) server links. Provide Re-estimates after Analyze when requested.
• Update Rating Worksheets (Insurance Project specifics) as needed.
• Create Test Strategy Plan (TSP) if project deviates greatly from the Global Test Strategy Plan. Attend functional/technical design meetings.
• Review Encompass Quick Wins and incorporate applicable scenarios into test plan (if any). Create Test Plan (Case detail, tracking, or test plan/tracking).
• Create any other necessary test documents (test case inputs, Data Solutions spreadsheet). Incorporate feedback into test plan from project team members.
• Request Peer Review of test plan and make updates based on feedback. Conduct Test Plan review wif assigned Tester.
• Conduct Test Plan review wif project team and resolve issues. Receive FAT Case selections and update Test Plan.
• Add project to GTE (Global test environment) Website if necessary.
• Update the Test Plan wif changes from missed requirements or change requests.
• Execute a portion of the Test Plan (as needed) in the Integration environment and open defects if needed. Update the Test Plan wif changes from Change Requests.
• Answer execution questions related to the project.
• Review Final Acceptance (FAT) cases and send e-mail to the PMP & Business Client.
• Secondary to execute Staging test cases.
• Attend Warranty calls for quick functional changes once project goes live.

Test Analyst - Onsite

Confidential, Chicago, IL

Responsibilities:

• Review of functional specifications, review test specifications, test cases and performing manual testing.
• Identifying the Risk Based scenarios and executing the cases on time when the QA timelines are not met.
• Developed Functional Test cases and Workflows based on requirement specification and business logic.
• Defects were tracked, reviewed, analyzed and compared using defect tracker until the defect closing.
• Performed Black Box Testing from end user’s perspective wifout noing the code
• Prepared Test Cases according to the software requirement specification and performed manual testing.
• Understanding the Business Requirements by conducting meetings wif Business, solutions and Development.
• Raising Clarifications on the Requirements Gathered.
• Preparation and Review of System Integration, Regression and UAT Test cases. Preparation and Review of Test Data.
• Executing Integration and Regression test cases. Defect Tracking and Test Reporting.