SUMMARY

• Quick learner and constantly in pursuit of noledge improvement
• Creative and analytical thinker wif problem - solving attitude
• TEMPEffective interpersonal communicator and a good team player
• Adaptable and flexible to deal wif diverse work environment
• 19 years of experience in IT industry in software development, quality assurance & testing in web based applications in financial and banking sector.
• Ability to thoroughly analyze system’s functional requirements and break them down into test requirements/test objectives and test conditions.
• Possess a good understanding about different phases of Quality Assurance Life Cycle, Software Development Life Cycle (SDLC) and Testing Methodologies.
• Thorough hand on experience wif all levels of testing including FunctionalTesting, Integration Testing, System Testing, Regression Testing and User Acceptance Testing
• Good experience in analyzing changes and identifying areas of the application to be regression

TECHNICAL SKILLS

Languages: Visual Basic, C, Java, Lotus Notes

OS: Windows Graphical User Interface (GUI.) Design & Development Tools Visual Basic, Lotus Notes

Software Packages: Microsoft Office Applications, Microsoft Project, and Desktop Publishing Software. Financial Software. Internet Related Technologies Software, Lotus Notes, Adobe Photoshop.

PROFESSIONAL EXPERIENCE

Confidential

Senior Quality Assurance Analyst

Responsibilities:

Confidential

Senior QA Analyst/Tester

Responsibilities:

Confidential, Cleveland, OH

Sr IT Quality Analyst- December 2003 - Present

Responsibilities:

Environment: Web, Mainframe, DB2, Windows XP. Windows Vista, Windows 7, IE all versions, Firefox, Chrome, Apple Operating Systems, Mobile I Pad Operating System. Cognos. Quality Center.

Programmer/Analyst

• Working on Document Content Testing to make sure that the report content is correct. Testing wif XML code and PDF reports. Working wif data points/ data elements and XML variables.
• Worked on in house developed applications.
• Testing Web Pages and UI Screens.
• Testing eDelivery Process.
• Responsible for creating and executing Test Cases.
• Using Microsoft Visual Studio 2015 for defect tracking and as XML document editor.
• Using SharePoint for project documents.
• Rendering Letters from XML Code to PDF Reports by using the company’s Tool.
• Working independently on the projects from start to end.
• Worked on SIA projects
• Working on Mobile Application
• Create testscripts based on noledge of product functionality and interactions wif development group, executing test scripts, and troubleshooting production issues
• Develop/execute/maintain test scripts
• Documentand report of test results
• Act as aproject lead of assigned projects (in the QA group) including product testing and release.
• Act as liaison between business and QA testing groups.
• Perform functional, regression and usability testing as well as components and system test cases using test data.
• Design, develop and implement templates for test case documents, production defect management and test summary reports.
• Write,implement and monitor test scenarios for new requirements
• Design, develop and implement testing of various batch processes, web services, GUI, data upload processes and end to end defect management for software.
• Experiencein Windows OS;SQL syntax and relational database concepts, including writing SQL queries and understanding database tables and structures;
• Creating complex test plans, cases and scripts; Web services XML, etc.
• Quality Assurance testing experience in equities, options and futures tradingplatforms.
• Working in the Enterprise Testing Services (ETS) organization to design, develop, and implement test procedures; test plans & test cases in support of testing objectives.
• Responsible for implementing quality assurance methodologies to ensure product and applications comply wif the company Brand and standards (HIPAA and SOX regulations, etc.).
• Responsible to create Testing Dashboards to communicate project status and metrics for continued process improvements.
• Responsible for reporting & resolving defects in Quality Center.
• Working as a Quality Analyst/Tester on Key Total Treasury Management Application.
• Key Total Treasury® is a comprehensive, Internet-based delivery channel that provides the users wif a single point of entry to access their information reporting and cash management functions. Accessible from any personal computer wif Internet capabilities, Key Total Treasury® enables them to view various reports, initiate transactions, and download information all from a single point of entry.
• Software Quality Assurance (QA) and testing experience wif a wide variety of projects and environments. Functionality, compatibility, reliability, exploratory/ad hoc, load/stress, usability, installation, security and related test methodologies. Testing of web application.
• Good noledge of SQL and experience at conducting backend testing.
• Performed data validation and back end testing of databases to check the data integrity using SQL queries.
• Ability to thoroughly analyze system’s functional requirements and break them down into test requirements/test objectives and test conditions.
• Possess a good understanding about different phases of Quality Assurance Life Cycle, Software Development Life Cycle (SDLC) and Testing Methodologies.
• Thorough hand on experience wif all levels of testing including Functional Testing, Integration Testing, System Testing, Regression Testing and User Acceptance Testing
• Good experience in analyzing changes and identifying areas of the application to be regression tested.
• Experience in creating Test Plans, High Level Test Documents, Test Cases, Test Scenarios, Test Procedures, Business Cases developing and maintaining Test scripts, analyzing bugs, interacting wif team members in fixing the bugs.
• Experience in developing and maintaining test artifacts including Test Plans, Test Cases, Bug Reports.
• Preparation and execution of Test Plan and Test Cases.
• Experience in Test Plan and Test Strategy
• Complete understanding of Quality Assurance Life Cycle (QALC), QA Methodology, and QA Strategy.
• Wrote defect reports wif an emphasis on proactively providing relevant information to assist the Software Development team to address the defects. As an active and reliable team member, collaborated extensively wif the development team towards defect-tracking and ensuring their satisfactory resolution.
• Approached testing wif a customer-centric viewpoint used to TEMPeffectively prioritize and escalate issues.
• Capable to meet deadlines in urgent situations, creative, attentive to details
• Responsible for running daily bug meetings wif Operations Team, Development and Project Management.

Confidential

Responsibilities:

Environment: Lotus Notes, Windows Operating System, Crystal Reports, Business Objects, Actuate Reports

• Software Development in SAS using Crystal Reports and Lotus Notes
• These systems provide tools which enhance the TEMPeffectiveness of the Relationship Managers across Confidential major Lines of Business. The Sales Management systems encompass call, deal and management tracking of all Sales and client related data. Sales Support systems provide guidance and automated tools to streamline the sales process etc…
• Engaged in Software Development using Crystal Reports and Lotus Notes
• Delivered timely and high quality, user friendly SAS Releases wif customer satisfaction in mind. Made sure that the application is simpler to use and more efficient than previous versions. Kept track of the fact that the customers can draw benefits from the improved quality. A number of tedious and manual procedures were automated, resulting in substantial savings in time and money.
• Performed duties, which included software development, concept design, analysis, modeling, implementation, testing and support.
• Ensured that an excellent quality of documentation is maintained.