SUMMARY

• Over 20 years of strategic technology partnership wif business stakeholders wif a focus on Testing, portfolio management, business processes, program lifecycle, global operations and delivering world class technology solutions wifin budget and time for client.
• Driven teh wealth management platform strategy catering to teh needs of both teh Private Client and teh financial advisory segments of teh Global Wealth management business units.
• Performed investigational analysis and evaluation to determine project or application feasibility as a testing perspective.
• Developed cost and benefit estimates to establish project worth, including teh development of alternatives and recommendations for new acquisitions or changes to existing applications requirement.
• Estimated resource and record management requirements and created plans, timelines, milestones, user approvals, charts and reports for use in managing an assigned project.
• Developed time schedules, conversion, and test procedures for all aspects of a system implementation, for manual and Automation testing.
• Managed end to end mobile testing and planning.
• Managed teh Options Trading deployment for Confidential - responsible for teh Testing team management for testing (real-time, News, Research and historical data) and front-end functionality for teh front-end application.
• Managed teams of over 15 geographically dispersed Testing resources - wif a budget of multi-million and ownership of teh entire portfolio of applications on teh MSTG platform at Confidential .
• Major international exposure - implementing UAT frame work solutions for major client in US, UK, Poland & India
• Implemented technology QA/UAT framework across teh enterprise. dis framework helped teh organization to reduce cost, increase transparency, improve collaboration between teams and reduce redundant efforts.
• Championed change, and build strategic partnerships wif leaders, colleagues & customers.
• Managed teh enterprise PMO, Business, Finance & Security to develop risk metrics to effective assessment of technology, security, infrastructure and financial risks for IT projects.

TECHNICAL SKILLS

Methodologies: SDLC, Waterfall, Rational Unified Process (RUP), Agile-Rally

Modeling & Design Tools: UML, MS-Visio.

Defect Management Tool: Quality Center 11.5, Rally

Version Control Tool: Rational Clear Case

Operating Systems: Windows XP/Net/2000, UNIX and MS DOS.

Languages: C++, SQL, PL/SQL, Visual Basic, HTML, J2EE, XML, JDBC.

DBMS: SQL Server, Oracle 10g/9i, DB2, Oracle Financial

MS-Suite: MS-Office, Ms-Excel, MS-Access, MS Outlook, MS Power-point, MS-ProjectAutomation Testing Tools RFT, QTP & LoadRunner.

Protocol/ERP: FIX 4.4,SAP-ERP, Peoplesoft (HRMS, Financials)

Mobile: Perfecto

PROFESSIONAL EXPERIENCE

Confidential

QM Project Manager

Responsibilities:

• Develop and maintain Work Breakdown Structure (WBS)/Project Plan organized by test track/team and/or test level detailing deliverables, activities and dependencies.
• Develop Consolidated Test Estimates (CTE) based on WBS, gathered from App QM teams, Integration Team, Environment Teams and estimated App Services (development) support
• Develop Staffing Plan & Budget (SP&B) based on CTE and covering Time and Materials (T&M) and Managed Services resources, as well as environment costs
• Develop high-level (L1,L2 & L3) QM Gantt chart/schedule based on teh WBS dat organizes teh deliverables, activities and dependencies according to teh project timeline, identifies critical path wif interim milestones and includes quality checkpoints recommended by teh FALCON QM Test Architect
• Develop Stakeholder Communication Plan including weekly Progress/Status Report covering deliverables/activities/approvals and associated risks/issues & mitigation plans, and QM actuals.
• Develop and maintain Risk, Issue & Action log describing each item, teh cause, teh impact and teh mitigation / corrective action plans.
• Develop Continuous Improvement Plan, Lessons Learned Log, post release Improvement Action Plan.
• Develop and manage Approval Process, and associated Sign-off/Approval Matrices for QM deliverables
• Conduct Weekly QM Project Team Meeting and construct meeting agenda and meeting minutes.
• Accountable for teh following QM deliverables which are owned by other specified parties:
• High-level Day-over-day Test Execution Calendar (owned by a QM Test Architect).
• Detailed test Cycle Execution Plan/Tracker (owned by Integration QM).
• Detailed Environment Plan/Tracker (owned by ACMS).
• Code Deployment Plan/Tracker (owned by ACMS).
• Test Reports from each test track/level (owned by Leads).
• Defect management/Triage (owned by a QM Test Architect & Integration Lead).

Confidential

Program Manager QA/UAT/Automation

Responsibilities:

• As a Program Manager QA/UAT/Automation, me was responsible for program development, delivery, budgeting, QA/UAT proposals, effort estimates, onsite/offshore, resource planning and team Management for Metlife Investment.
• Provide leadership to all testing related activities to teh test teams. Mentor, motivate and supervise project team members and influence them to take positive action and accountability for their assigned work.
• Focus on transition QA/UAT engagement wifin budget and time to client.
• Continuous walkthrough and presentations to stakeholder (AD/Business Team) on QA/UAT Engagement, Standardizing QA/UAT processes, procedures and process improvements.
• Developing and implementing corporate-wide short and long term Testing solutions to meet teh client’s needs of a progressive and demanding QA/UAT organization.
• Establishing testing practice and QA/UAT framework across teh enterprise and helping client to reduce cost, increase transparency, improve collaboration between AD/Business and QA/UAT teams and reduce redundant efforts for different business & application development groups.
• Provided Leadership to several Automation team
• Planned and managed mobile testing and automation.
• Provided end to end test automation process and integrated into QA/UAT, Identified Manual TC’s to be identified per business requirements.
• Presented Automation proposals to AD/Business partners - Planned teh delivery & schedule of teh test scripts to be automated for several Projects, Managed and made sure scripts are delivered on time
• Managing QA/UAT Processes, Procedure & Standards for all teh LOB’s and emphasis on optimization and consistency.
• Focus Compliance, Governance & Audit and Continuous Process Improvement and Automation.
• Proposed automation solution (java file comparison tool) to reduce manual effort, saving time and cost. Gained customer's trust and confidence by producing positive overall results and ROI.
• Successfully Implemented Automation for several applications, reducing time and cost (better ROI)
• Applied Automation Transformation levers for several application to optimize test coverage(CTD)
• Develop QA/UAT/Automation road map and efforts for upcoming Projects, Responsible for hiring/on boarding on-site and off-shore Test Managers/Leads & resources.
• Manage & escalate issues and presented them to sr. management, stressing on technical hurdles and timeline constraints.
• Developing and growing business relationships wif client leaders, AD/Business leads, CRE’s & Director level stakeholders
• Working very actively to create new business ventures and grow Confidential account in terms of number of resources and revenue as per teh project demand at teh same time helping client to produce quality product to teh end users and cost reduction wif teh right and standard QA approach.

Confidential New Jersey

Manager- Test Transition

Responsibilities:

• Developed a scalable Testing Transition and Transformation Plan & approach to ensure successful transition of all in-scope applications from Incumbent Vendor to Target Vendor.
• Lead and facilitated smooth transitioning for assigned Domain Applications and co-ordinate wif teh Test Leads from US and non-US locations (South East Asia)
• Contributed in development of Transition Methodology, Transition Engagement Model and Operating Model.
• Developed “Reporting Framework”, “Acceptance Criteria”, “Communication Plan”, “Sign-Off Process” and “RACI Chart”.
• Review and Validation of In-Scope Application for each Domain.
• Communicated wif Application Development Owner, Business Owner and Test Managers to understand teh challenges and issues as a transition perspective.
• Facilitated meetings and walk through sessions between Incumbent, Target Vendor and Domain Test Lead.

Confidential

Sr. Test Manager

Responsibilities:

• Manage Confidential QA/UAT Processes & Standards for all teh streams and emphasis on optimization and consistency.
• Focus on Compliance, Governance & Audit.
• Providedleadershiptoall testing related activities to teh test teams.
• Workedwif business analysis team to ensure dat requirements are captured to teh right level of detail wifout ambiguity.
• Worked wif tech team to understand teh architecture, non-functional and technology requirements.
• StructuredSIT activities and implemented SIT/BAT & UAT controls using a ‘best practices’ approach
• Developed and directed testing approach and framework along wif test phases, test strategy, test plan, test cases and scripts.
• Plan,leadandorchestrateSIT& UAT by enlisting support from various groups including business users, business analysts and technologists.
• Hands-on supervision of several testing groups.
• Developed,Implementedand Managed defect management processes and mentored SIT & UAT Testers.
• Created/ Maintained Project Charters, QA/UAT Project Plans, Test Strategy, Test Plans, RTM etc.
• Managed & escalated issues and presented them to senior management, stressing on technical hurdles and timeline constraints
• Responsible for maintaining Issue Logs and Action Lists
• Defects review wif Business for prioritization Etc

Confidential

Transition Manager Testing

Responsibilities:

• QA/UAT program development, delivery, budget and team management.
• Define and manage AIG QA Processes & Standards for all teh streams and emphasis on optimization and consistency.
• Co-ordinate wif business and IT teams to understand and resolve any quality issues discovered during any phase of teh project life cycle.
• Build QA Teams (Functional, Regression, Performance and Automation) for upcoming Projects.
• Support and manage UAT onsite offshore team
• Hands-on supervision of several Testing groups.
• Hands on Setup and management of best practices in risk-based testing.
• Leading QA Roadmap and efforts for Project- Corp Tax 2013 (Functional, Regression & Automation).
• Defined overall Defects Management processes for multiple projects.
• Leading Automation effort for Project Harmony- Proposal Review, Vendor Selection & Staffing Model.
• Execution of PMO functions on a daily basis, including reporting, risk management and scope change Mgmt.
• Continues interaction wif Global Delivery Managers/Teams.
• Support Project Manager to identify project risks and to develop mitigation strategies.
• Managing multiple on-site/off-shore QA Test Managers, Delivery manager & teams (80 Plus resources)
• Managing third party Resources (vendors) on behalf of client.
• Managing relationship wif external vendor including development, support and maintenance.
• Focus on Continuous Process Improvement, Continuous Automation
• Focus on Compliance, Governance & Audit.

Environment: HPQC10, QTP, MS Projects, MS Visio, SAP-ERP Loadrunner.

Confidential

UAT Manager Global

Responsibilities:

• Provided Introduction and implementation of UAT Framework and best practice approach to UAT team using Confidential
• Provided leadership to E2E testing related activities to teh UAT test teams.
• Worked wif teh BA team to ensure dat requirements are captured to teh right level of detail wifout ambiguity.
• Worked wif tech team to understand teh architecture, functional/non-functional and technology requirements.
• Defined Entrance/Exit & Success Criteria for UAT
• Developed RACI CHART to define roles & responsibilities for UAT team
• Conducted various Training sessions for Confidential (Rally) & KYC Tool for UAT teams
• Coordination of US, Non-US, KYC and Non-KYC teams to engage in teh testing process.
• Developed, Implemented and Managed defect management processes and mentored Business Testers by providing training on Defect management tool.
• Managed on shore/ off shore and third party UAT testing teams on behalf of client

Confidential

Program Lead UAT

Responsibilities:

• Led teh UAT effort and managed multiple projects simultaneously
• Managed multiple onshore offshore UAT teams including Tier 1 and Tier 2 support teams
• Managed relationship wif external vendor including development, support, Tier1/Tier2 and maintenance
• Projects spanned multiple methodologies SDLC/Agile
• Created/ Maintained Project Charters
• Oversaw creation of functional test plans
• Created project plan
• Assessed change and performed manpower planning/ resource allocation for system modifications
• Created GANTT Charts in MS Project for resource allocation/milestones
• Overall Project Management carried out in MS Project
• Designed standardized templates for Status updates to be sent to upper management/business sponsors.
• Presented weekly status to project sponsors
• Created and Maintained Risk Register in order to carry out Risk Management; presented teh same to both technical and business stakeholders on a weekly basis
• Escalated important issues and presented them to senior management, stressing on technical hurdles and timeline constraints
• Coordinated efforts between business, development and quality assurance groups
• Led teh UAT effort, coordinating between IT and business teams
• Responsible for maintaining Issue Logs and Action Lists
• Authored Lessons Learnt document to streamline future processes
• Ensured adherence to management standards, including change management

Confidential

QA Lead/Manager

Responsibilities:

• Hired as a consultant to play a critical role in helping to identify gaps in current methodology and implement improved QA Methodology
• Reviewed current QA Methodology / Process by interviewing BA’s Project Manager’s, Test Managers, Testers, members of teh Governance and Testing Center of Excellence.
• Recommended various metrics be gathered and edits to teh existing Quality Center Test Lab and Defect Templates in order to help capture Ambiguity Defects, Test Execution Prioritization and various stages of a Defect’s Life Cycle.
• Mentored current Test Managers on conducting Defect Triage Meetings, writing Test Plan, Test Strategy, Ambiguity Defect Reports. Recommend various training programs for current Test Manager Staff.
• Created QA Project Plans for all phases of teh Project Life Cycle for Test Resource
• Coordinated and Managed Off-shore Resources
• Led QA ‘Best Practices’ implementation effort

Confidential

Performance Test Lead

Responsibilities:

• Analyzed operational procedures and methods and recommended changes for improvement wif an emphasis on automation, efficiency and quality of products.
• Worked closely wif senior management & cross-departmental internal teams to define, develop and implement QA strategy.
• Documented teh Performance Process Model for cross functional team.
• Directed performance Master Test Plans, baselines scenarios and executed planned tests. Documented strategy and approach document for different projects.
• Built an Automation Framework starting from Scratch. dis automation framework follows component based approach. Working wif OTC products, Options, option Strategies and futures.
• Analyzed requirements from Stakeholders dat involved GAP analysis
• Managed teh application functionality and NFR’s requirements along wif SLA’s defined.
• managed test results and call out any discrepancies against teh SLA’s.
• Socialized performance analysis reports and conduct review sessions wif all teh stakeholders and XFT.
• Participated in resource allocation and new hire process.

Confidential, NY/NJ

QA Manager

Responsibilities:

• Directed teh design and development of systems test plans, procedures and processes.
• Reviewed and analyzed requirements based system level testing of current and future products.
• Reviewed BRD, HDD and attended formal documentation reviews.
• Designed teh performance automation framework for effective and precise utilization.
• Participate in teh review of teh business, functional requirements and NFR ensuring user, usage profile and bench mark is clearly defined.
• Made sure dat teh performance SLA’s are available.
• Used Rational Functional Tester to execute teh regression scripts for trade booking and structuring tools applications.
• Converted RFT scripts to QTP as a Merrill standard Regression automation tool.
• Strong understanding of Mortgage Loan Origination and servicing, Equities, Stocks and Mutual funds.
• Conducted meetings and off shore team coordination.
• Involved in Planning, organizing and supervising daily tasks and duties for QA team
• Participated and initiated meetings wif Business Analysts, Developers, Quality Assurance and Production Support team on regular basis in order to improve teh testing quality by better strategies and testing approach.
• Mentor juniors and new hire personnel.

Environment:.NET, Toad, Windows XP Pro, UNIX, FIX 4.1, Ultra Edit, FIX 4.0, RFT, QTP 8.2, QC 9.0, LR9.0, Java, VB, JIRA, RFT & Loadrunner.

Confidential New Jersey

QA Lead/Business Analyst

Responsibilities:

• Led IT Application QA projects using teh SDLC methodology. dis was a large undertaking and QA application team was distributed in USA, UK, India, and Singapore Worked as a Test Director Admin and supported more than 100 users for teh project. Responsible for coordinating and providing a healthy QA Environment for teh QA Team Managed a team of 8 members and responsible for resource and task allocation. Conducted and participated in test strategy and risk analysis meetings for ongoing projects
• Worked on Jrisk and Morpheus & FX Trader tools which is designed to help demanding users in financial business, it delivers a potent combination of real-time information and powerful analysis tools to professionals who are dealing in Equities, Fixed Income (Bonds), OTC, Derivatives (Options & Futures) for Global Market. Supported and tested algorithmic trading strategies.
• Wrote individual detailed Test plan for Risk Measures, Risk Configurations, Down Stream Feeds and Bonds.
• Developed Test Cases and Test Plans for Manual and Automated Testing. Performed manual testing of all teh transactions involving Customer creation, Order creation, booking teh order. Created automated test scripts using WinRunner for Functionality and Regression Testing.
• Conducted validation and data driven testing wif different sets of data. Conducted batch testing, and performed error handling. Scheduled test execution using TestDirector and documented teh defect findings.

Environment: Oracle 8i, Visual Basic6.0, VBScript, AS/400, Active Server Pages, IIS, SQL, PL/SQL, WinNT, WinRunner6.02, LoadRunner6.5, TestDirector6.5, PVCS, Sybase SQL, Crystal Reports, HP.