SUMMARY

• 13+ Years of experience in Software Quality Assurance of Client Server & Web Based applications, with extensive experience in Test Manager, Test Lead, Business Analyst & Onsite Coordinator roles.
• Proficient in Vendor Sourcing & Partnership. Rate Negotiations, Contracting Activities, Overseas Selection & Management, Continuous Review, build & establish the client vendor relationship
• Experience in Architect & Designing & Managing Selenium Automation Framework with Java, Appium for mobile and Integrate with Jenkins for automatic execution.
• Highly proficient in managing and executing multiple projects simultaneously using Agile Methodology & JIRA.
• Extensive experience in working SAP ERP systems SD, MM, CRM modules and on EDI/Idoc's interfaces
• Experience in e - Commerce, Retail, Banking, Hospitality, Media & Publishing, Health Care, Cargo & Logistics (Airline), Networking domains.
• Highly proficient in Manual Testing, ETL Testing (Informatica), Business Object (WEBI), AS/400 iSeries, JDE One World, WebService Testing (SoapUI), Data Migration testing, CMS (Drupal & Wordpress), Quality Center, Tableau
• Manage and report key Test Metrics. Preparing Test Plan, Test efforts, Test Schedule, QA Process/workflow, Use Cases, User Guide documents.
• Experience in Google Analytics, API, Ad Calls and other tracking calls validations using Charles tools
• Performed ADA Compliance Auditing, A/B Testing and sign-off
• SSL Certification Implementation and step by step process of moving the entire site from http to https secured protocol
• Manage/contribute to the UAT project; developing test plans, working with end users to identify acceptance criteria, test scenarios, monitoring test progress and managing defects.
• Manage release planning, optimize the existing process, developing Test strategies and testing approaches
• Analyze high-risk areas of the assigned project section and create the risk analysis document to ensure appropriate priority is placed on the conditions being tested.
• Proficient in carrying out the testing activities like Functional Testing, System Testing, Regression Testing, User Acceptance Testing, Adhoc Testing, Exploratory Testing, Backend testing
• Providing product feedback support, guidance, solution offerings and also resolving customer issues.
• Reviewing the Requirement Specifications and Interacting with Product, Business Stakeholders and BA on the requirements
• Excellent analytical and problem-solving skills, planning and organizational skills and strong interpersonal skills
• Excellent presentation and communication skills and a good team player.

TECHNICAL SKILLS

Testing: Manual Testing, ETL-Informatica, AS/400-iSeries, WebService (Soap UI), WEBI (Business Object), Selenium Automation (SAF), VSTS 2010, Test Link.

Reporting Tools: Quality Center 11.0, JIRA, Mantis, Rational Team Concert (RTC), Lotus Notes, RADAR, OnTime

Management Tools: FTP, AllFusion Harvest, VSS, iPlan, VSTS 2010, SharePoint, CMC, WCA, OMS, Drupal, Word Press, Github, Jenkins

ERP & DWH Tools: JDE One World, SAP (CRM, SD, MM), Informatica, Business Objects, Tableau

Other Tools: Oxygen XML Editor, Toad, Cisco VPN, Citrix Client, Opera, WinSCP, WinCVS, Putty, Charles

Application Servers: JBoss, Tomcat

Database: DB2/400, Mongo DB, Oracle, SQL Server, Oracle Berkeley DB, MarkLogic DB

Languages: HTML, VB Script, Java

PROFESSIONAL EXPERIENCE

Confidential, IL

UAT Manager

Responsibilities:

• Manage a team from different department and getting status updates on daily basis
• Prepared UAT checklist and share it with BTA and Business stakeholders for sign-off
• Identify the gap between the application and requirement document
• Performed end to end, Integration, Data Migration, Database and UAT testing’s for Confidential e-commerce site
• Comparing & analysis the data in data warehouses with source for accuracy, duplicate entry, and subscriptions entries.
• Performed API validation using postman tool
• Generate report using Tableau tool, validate the values and graph against the records in DB.
• Run Nightly job to migrate the data from one environment to other and validation
• Do complete research and analysis and escalate the gap to the business.

Confidential, NY

QA Manager

Responsibilities:

• Manage day-to-day activities of 8 offshore/onsite QA teams and leading multiple Projects using Agile.
• Find out the right vendor for external support for Confidential and build/establish the client vendor relationship.
• Architect, Design and customize the selenium automation framework with Java, Appium
• Develop and execute a roadmap for building testing framework, automate to test Confidential .com across different platforms
• Design Google-Analytics custom dimensions & performance threshold to identify the performance issues on the site scenarios for automating it
• SSL Certification implementation & performed complete validation on moving the site page by page from http to https protocol. Ensure no timeout errors, all calls are https, images & other third party calls are https
• Performed ADA Compliance Auditing, A/B Testing and sign-off
• Taking complete ownership of projects, plan, estimate and deliver it within the deadlines.
• Performed Mobile, Cross browser, Ads & GA calls using Charles tool and API validations.
• Implement & Integrate the Automation Framework with Jenkins & maintained the code in Github.
• Optimize the automation framework on summary report generation, dashboard and status notifications.
• Manage release planning, optimize the existing process, developing QA/Test strategies and testing approaches
• Performed UAT testing to ensure the business rules are met as specified in the FR, before sign-off and release
• Driving the team towards agile testing methodology and managed the sprints development cycle in JIRA
• Work closely with all teams and optimize testing process, enhance efficiency in testing and improve the software quality
• Providing product feedback support, guidance, solution offerings and also resolving customer issues

Confidential, NY

QA Lead / Onsite Coordinator

Responsibilities:

• Managing the complete project by handling the teams both onsite & offshore
• Prepare Test Plan, Test Effort, Milestones/Schedules for the project.
• Coordinating with Business Users, understanding the business and transferring to the team.
• Daily interactions with offshore, delegating and getting the work done
• Regular interactions with the client managers and status reporting
• Identifying the risk and escalating to the project stake holders and mitigate it.
• Test management activities using Agile methodology and used JIRA tool effectively for it.
• Performed Data Migration testing, Cross browser testing, Mobile & Tablet device testing
• Submitting Weekly status dashboard to client managers

Confidential

QA Lead

Responsibilities:

• Performed Test Lead role and handled multiple Sprint & Releases in this Project using Agile-Scrum Methodology.
• Regular interactions with onsite managers and clarification/issues on sprint stories and updating the clarification log
• Mobile WebService testing using SoapUI tool and DB validation.
• Estimation and planning for every sprint & monthly releases and publishing it.
• Daily Scrum status meeting & Synch up calls
• Daily interactions with team, delegating task and getting the work done
• Owning the complete responsibility of providing QA Sign-Off to UAT.
• Test Plan, Test Case preparation & review and publishing Daily Status report.
• Test Case execution and defect reporting and tracking.

Confidential, NY

QA Lead / Onsite Coordinator

Responsibilities:

• Writing the Test Strategy documents for SAPCRM, SD, MM, APO using the Business Requirements
• Performed BA & Test Lead role and Lead both the onsite & offshore testing team
• Worked on IDoc's & EDI interfaces like 850,855, 867, 944,810 for FUT, String, Integration and E2E Testing
• Performed Customer Management, Order Management and Warehouse Management in SAP & AS/400 systems
• Create order, process & manage the order to different status in SAP & AS/400 Systems
• Create Aisle & Bin, create and process the order to move to the respective Aisle and Bins
• Handling both inbound and outbound data activities with external system using SAP IDOC & EDI
• Warehouse Management: Receiving, Picking, Packing, Labelling & shipping processing
• Prepared and executed UAT and E2E test cases
• Test management activities using Quality Center tool (preparation, review, Execution and defect reporting)

Confidential

ETL Test Lead

Responsibilities:

• Performed BA & Test Lead role in this Project.
• Coordinating with Business Users, understanding the business and transferring to the team.
• Generating and Testing the reports using Business Object-WEBI tool.
• Preparing Negative test case for UAT and executing it.
• Reviewing the created/modified ETL test cases by team.
• Prepared Shell Scripting test cases and executed all the scripts.
• Test management activities using Quality Center tool (preparation, review, Execution and defect reporting)

Confidential

ETL Test Lead

Responsibilities:

• Leading the team and Test management activities using Quality Center tool
• Create emergency feed for different promotion types, to update the promotion price and processing it
• Login to Integrated Solutions Console to Monitor the Mastero Jobs for status “Success”
• Run SQL queries to validate the price update in DB and also validate in the front-end display
• Writing test cases for Data Integrity and Target Driven Scripts.
• Reviewing the created/modified ETL test cases by team.
• Doing Incremental Extraction/Delta Testing by writing SQL Scripts
• Done extensive testing in external tools CMC, Accelerator, PACMAN, Active MQ, Maestro Job Monitoring
• Verifying System log and exception log in Unix system using WinSCP.
• Prepared the functional user guide document for promotion and price change thru PACMAN system with clear and precise information.

Confidential

UAT Test Lead

Responsibilities:

• Analyze Business Requirements and User Stories to understand the application using Agile-Scrum Methodology.
• TC preparation, review & Execution in Quality Center and generate reporting, update status to client.
• Involved in schedule estimation for the entire Test activities.
• Performed UAT, End to End, Functional and Regression testings.
• Unit level Testing- Checking individual methods in each technical components using Test harness tool.
• Interacting with the client for queries resolution, requirements gathering, analysis and scoping.