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Qa Lead/manager Resume

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San Francisco, CA

SUMMARY

  • Seasoned Quality Assurance professional with extensive technical and managerial, strategic planning, project management, organization planning, as well as coaching and mentoring teams experience
  • Proven track record in leading quality assurance and application support teams to ensure on - time release of quality products through documented, controlled, and repeatable methods
  • Extensive knowledge of project management principles delivering quality projects on time and within budget parameters

TECHNICAL SKILLS

QA: Black Box, Grey Box with emphasis on testing web-based services and Rich Internet Applications

Test automation: QTP, Segue Silk, Selenium

Continuous integration and release management: Jenkins

Environment: s: Windows XP/Vista/Win7, Solaris, Linux, MacOS, Mozilla/MS IE/Opera browsers, MS Office, MS Project, Visio, TCP/IP, UNIX shell scripts, ssh, VMWare, SharePoint

Languages: XML, C, Java, EJB, Java API, Perl, HTML, bash/sh, Visual Basic, JavaScript, SQL

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, CA

QA Lead/Manager

Responsibilities:

  • Manage overall QA efforts for the Omnichannel software for Mobile devices for Confidential Corporation.
  • Lead 5 offshore test teams and served as a liaison between customers, development and offshore resources being responsible for complying with the corporate quality processes and standards for the client.
  • Responsible for developing plans and implementing processes for moving the testing process from Waterfall to Agile methodology.
  • Responsible for analyzing business requirement and evaluating them from the point of view of testability and verifiability and data requirements to ensure appropriate test coverage.
  • Responsible for developing overall test strategies, test plans for functional, system, performance, integration and regression/acceptance testing.
  • Responsible for actual executing of the Test Cases and Test scenarios to assist the team with testing and validate issues.
  • Responsible for troubleshooting and defect isolation to assist developers in pinpointing of the issues.
  • Responsible for assessing of severity of the issues and release readiness.
  • Provided continuous training for the resources assigned to the project.

Confidential, Austin, TX

QA Consultant

Responsibilities:

  • Defined Test Strategy and Test Plans for baseline testing for the migration of the Comptroller of Public Accounts (CPA) applications from IBM WebSphere 6.1 to 8.5 and from Java 5 to Java 7.
  • Set up Risk Based Testing protocol for Functional Testing, Integration Testing and System Integration Testing (SIT) of CPA web applications.
  • Generated Test Scripts and Test Cases for the SIT of CPA web applications.

Confidential, Foster City, CA

Sr. QA Management Consultant

Responsibilities:

  • Oversaw overall test strategy of the data enterprise application.
  • Lead offshore test team and served as a liaison between customers, development and offshore resources being responsible for complying with the corporate quality processes and standards.
  • Responsible for defining test process (Waterfall vs Agile and manual vs automated) for different segments of the overall enterprise application.

Confidential, Santa Clara, CA

QA Mgmt /Lead Positions

Responsibilities:

  • Managed offshore development and QA teams, responsible for development and testing of customized applications. Work with offshore teams on test automation using Selenium and QTP.
  • Managed deployment and/or upgrade projects for multiple enterprise applications: Kronos Timekeeping, Open Text DM Document Management, WorkDay vacation tracking, Equity Edge eTrade stock management, diCarta (Emptoris) contract management, SharePoint 2007 implementation. Assured quality of the corporate website, including all GeneChip annotations, database queries, and software tools; managed content deployment and attended to the infrastructure of the website. Website was pure J2EE application. Responsible for issue tracking using Bugzilla and Jira.
  • Lead test planning and test implementation process, including: resource forecasting, hiring and scheduling activities; reviewed resource assignments, project risks, and mitigation activities.
  • Responsible for coordination of Functional and Non-Functional (Performance, Regression and Stress) testing of the website.
  • Oversaw code reviews and unit testing, performed test coverage analysis for the website and was responsible for creating quality matrices.
  • Responsible for configuration of the middleware, i.e. Application Server: Weblogic and Web Server: Apache. Implemented and performed testing of failover, load balancing, clustering and session replication of the website. Had responsibility for the website usability and multiple browser compatibility testing.
  • Evaluated and selected test automation tools, developed the methodology and automated parts of functional and regression testing.
  • Established and executed multiple IT Security SOX Controls for applications and networks. Specifically Application Authorization and End User Computing Traceability Matrices for multiple applications.

Confidential, Cupertino, CA

QA Manager

Responsibilities:

  • Defined automated test harness for testing of the distributed enterprise application using tuple space technology for deploying corporate messaging on different platforms.
  • Established quality procedures and policies for testing the e-Sourcing distributed shared memory enterprise application.
  • Performed functional, stress, performance and white box testing of the web based SaaS application.
  • Established and enforced release procedures and versioning rules using cvs (Concurrent Versions System).
  • Qualified software for shipment to customer.
  • Reviewed documentation and compliance with coding standards.

Confidential, Santa Clara, CA

QA Manager

Responsibilities:

  • Implemented functional automated testing of the E-Commerce B2B Strategic Sourcing and Contract Management application; evaluated and selected automation vendor (Segue Silk); designed automation framework and managed full lifecycle through implementation.
  • Built QA Department from ground up - hired 12 engineers and managed up to 20 employees; established policies and procedures for delivering quality products to customers.
  • Set templates and standards for test cases and bug reports.
  • Developed matrices to track code convergence and produced executive reports on state of the application.

Confidential, Redwood City, CA

QA Manager

Responsibilities:

  • Established Software Quality Assurance Department. Hired 4 QA engineers and established policies and procedures.
  • Worked with customers to resolve most complex issues.
  • Managed customer acceptance testing of delivered software.
  • Prepared project plans and schedules and ensured that deliverables were met.
  • Wrote test plans and reviewed test scenarios prepared by others.
  • Reviewed results of tests performed by others to resolve and isolate most difficult bugs.
  • Established new release procedures and improved tracking of defects.

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