SUMMARY

• Experience in the field of Information Technology wif emphasis on Software Testing, Quality Assurance, Mobile device testing and Web based applications using Manual Testing techniques and bug reporting tools.
• Expertise in Functional test cases, GUI testing, Integration testing, Stress testing, System testing, Regression testing, User acceptance testing and Production Testing.
• Extensive experience working in both team and individual work environments as a Quality Assurance Analyst handling complex projects and participating fully in the Software Development Life Cycle (SDLC). Well versed in Scrum, Agile and Waterfall Methodology.
• Exposed to automation tools such as UFT, Selenium and Ruby Automation.

TECHNICAL SKILLS

• Windows 7 - 32bit
• Windows 7 - 64bit
• Windows 8.1
• Windows 10
• Android Tablet/phoneIpad/IPhone
• Safari
• Chrome (few versions)
• Firefox (few versions)
• IE 11
• Edge
• SeeTestAutomationMacOS
• Agile/Scrum
• Linux
• Putty
• RDP
• JIRA
• ALM
• JAMA
• JAWS
• TalkBack
• VoiceOver
• NVDA
• HP ALM Ver 11.0

PROFESSIONAL EXPERIENCE

Confidential, Rosemont, IL

QA Analyst

Responsibilities:

• Created UI mock - ups for new product and redesigned UI for current products for improved user experience using Visio.
• Created new Functional test cases and test scripts for a web-based Enterprise Content Management System.
• Used Bar Coded technology (hand bar code) for reading file part(s) and Version Control (multiple documents wif same bar code).
• Worked wif Forms Designer tool which allows the user to create any custom fields on the screens.
• Worked wif Object Modeler which allows the user to create a field dynamically into the database.
• Using UFT, record and run on the above fields/objects to verify new fields/objects created.
• Designed Data Driven framework and read data from Data Table using UFT.
• Work wif ALM (Requirement, Test Plan, Test Lab, Defect Mgmt.)
• Involved in Opening defects in the ALM and assigning priority and severity to the issues found.
• Performed testing on multiple Sprints. Participate in Daily standup SCRUM meetings, Sprint

Environment: Visio, UFT Ver 12.0, C#/.NET, Windows 7/8.1/10, Chrome, Firefox IE, HP ALM Ver 11.0

Confidential, Chicago, IL

QA/UAT Analyst

Responsibilities:

• The major objective of this project is to get the internet connection in the flight and provide the accessibility to united Wi-Fi portal.
• Accessibility testing was performed using NVDA, TalkBack, VoiceOver, JAWS (a blind UA QA person helped wif this tool)
• Created a test plan for the Accessibility feature.
• Continuously involved in the OnWing Production testing while in Confidential planes
• Attend daily scrum standup meeting to discuss status of the assigned stories/tasks and any blocking items and daily hurdle meeting to discuss progress on test automation.
• Test the application on different devices such as Android, IOS, and Windows wif different versions of browsers.
• Created and executed detailed test cases for testing application on Android, iOS, Windows 7, 8.1, 10 and MacOS
• Involved in all phases of testing like Functional testing, UAT testing and Regression testing.
• Identified, analyze, and document defects using JIRA (used for creating user stories, Acceptance Criteria)
• Created test cases and defects using JAMA (test management system). Transferred defects logged in ALM into JIRA
• Performed testing on multiple Sprints. Participate in Daily standup SCRUM meetings, Sprint
• Used Linux and RDP to setup flights for Thales and Panasonic racks
• Used SeeTestAutomation application to execute automated test cases which are in "Cloud" environment
• Setup flights for offshore team who are using the actual devices located on the lab.
• Worked closely wif "Ideanova" company for DASH DRM (watching Movies, TV and Kids) wifout installing plug-ins.
• Performed other essential job responsibilities as required under the instructions of team lead based in Houston and being the only person working full time on Wi-Fi Project.

Environment: Windows 7 - 32bit, Windows 7 - 64bit, Windows 8.1, Windows 10, Android Tablet/phoneIpad/IPhone, Safari, Chrome (few versions), Firefox (few versions), IE 11, Edge, SeeTestAutomationMacOS, Agile/Scrum, Linux, Putty, RDP, JIRA, ALM, JAMA, JAWS, TalkBack, VoiceOver, NVDA, HP ALM Ver 11.0

Confidential, Palatine, IL

QA Analyst

Responsibilities:

• Developed functional test cases for E-Records and E-Security web sites.
• Scanned in Templates (forms) into the scanner for forms which are 8 ½ by 11 inches and less.
• Verified in Captiva (OCR system), the forms scanned in successfully and were versioned correctly in the Documentum server.
• Initially the test team used a Client/Server application on AIX to execute test cases.
• This client/server architecture is now converted into a web-based application using 3-tier architecture.
• Tested eSecurity web application (a biometrics device which works wif finger prints and photo recognition).
• Web based tools were used to create records by entering data in the Personal, Aptitude, Medical, DEP-in, Accession/Enlistment, Ship forms.
• Developed XML based test cases to be executed using Solstice tool for eRecords (upload and download documents).
• Performed back-end testing using XML driven Solstice SOA (a Service Oriented Architecture) tool for TOSIP server
• Identified in the Test Plan, originally how many and which web applications and hardware will be used.
• Performed Web Services (WSDL) by sending request.xml to TOSIP server and receiving response.xml, both using web application and Solstice using scanner.
• Used SOAP protocol for sending WSDL web services to and from the Server.
• A contract is generated for an applicant, enlistment officer, Service Liaison Officer and Human Resource Administrator).
• This document is generated by eSecurity application which is uploaded to e Records application
• Close interaction wif Team Members, Developers, Business Analyst and Project Management.
• Worked wif developer after clients performed their requirements. Took diligent notes observed from the client users.
• System and regression testing is done involving all of the products.
• Worked wif developers to update the defects, resolve them and track their status using JIRA
• Experienced in creating Requirement Traceability Matrix to ensure comprehensive test coverage of requirements.
• Created test cases and defects using TFS (test management system).

Environment: Windows XP/7/10, VBScript, AIX, XML, JIRA, Solstice, Documentum, Oracle, WebLogic, e-Security (Northrop Grumman’s DoD biometrics), PL/SQL, Crystal Reports, TFS, SOAP, Web Services

Confidential, Chicago, IL

System/UAT Tester

Responsibilities:

• Created test cases and defects using JAMA (test management system).
• Worked on IDOC/DCFS, Medicare, Address book, Run Eligibility, Case Merge, CDB/IES MANGP Codes, and FIPS.
• Worked on UAT defects.
• Involved in back end testing on DB2 database using SQL (Using Oracle SQL Developer).
• After the end of the day, performed Smoke Testing of IES conversion application and log defect(s) the same day.
• Used Fire Bug, Fire Path to debug, edit and locate the objects based on ID, Name, X Path.
• Used Selenium Web Driver for automating of Cross Browser Testing on IE, Fire Fox and Chrome
• Learned locators using XPATH and implemented Assertions when needed.
• Developed selenium synchronization using conditional implicit unconditional wait conditions.

Confidential, Chicago, IL

Jr. Validation Tester

Responsibilities:

• Created a case using ABE (Application for Benefits Eligibility).
• Actual eligibility and certification (re-certification) is done in IES application from case given through ABE.
• Reported errors to development team through JIRA Defect tracking system.
• Wrote test cases using MS Word, to test out IES Front-end, testing of new screens and tables associated such as Application Registration, Data Collection, Eligibility and Conversion tables.
• Took Informatica code and tested it in the testing environment (developed separate SQL queries using both IES and CDB tables).
• Unit testing was performed.
• Developed complex SQL queries for data validation for verifying the Mapping Tool (developed in MS Access).
• Rules, laws and regulations are created and entered in the Mapping Tool by the Informatica developers.
• Agile Methodology.

Environment: Windows 7, DB2, MS Access, Java, Oracle SQL Developer, IE, Firefox, Chrome, JIRA, JAMA, Mapping Tool, .NET, Fire Bug, Fire Path, XPATH, Eclipse, Web Driver, Selenium

Confidential, Chicago, IL

SW Tester

Responsibilities:

• Functional tests cases were developed for various kinds of media, supported by the Farebox such as Coins, Bills, and Tokens.
• Worked closely wif PM, QA Lead and Developers. Interfaced wif Requirement team for getting the functional specification requirements (FSR) document per every sprint.
• Agile Methodology.
• Verify the Farebox accepts and processes magnetic fare cards and smart cards
• Products included fare gates, fare boxes for buses and ticketvending machines.
• Wrote a User’s Guide for the Odyssey Fare box Simulator Test Set. This is basically a Farebox on the board.
• Worked closely wif the mechanical engineering team to verify all of the components are fixed correctly on the board.
• UAT testing was performed on the manufacturing floor wif real “data” used on the Farebox
• Enables riders to buy and update fare media online using a computer, tablet or smart phone
• Credit card purchase managed through a PCI certified payment process where no credit card number is stored at the transit agency
• Riders can manage their own profile and purchases by creating an account
• Guests or non-registered users can purchase an upgrade anonymously wifout establishing an account
• Created test scripts based on existing test cases using UFT/ALM
• API and GUI test scripts were written using the UFT tool.

Environment: MS-Windows 7/10, MS Office, Card Technology, Optical Interface, VBScript, C, MS Access, UFT, ALM

Confidential, Chicago, IL

UAT Analyst

Responsibilities:

• Conducted RTB (Real Time Benefit) product testing.
• Performed RTB Coordinator test cases (data used were a Group under an Account, Provision, HMO Site) Group and Provision created shows in the RTB Flow.
• The screens followed a manual process (from screen 1 to last screen).
• History is displayed on certain combination such as (Account #, Group and HMO Site), User ID and Provision Filter.
• Accessed BlueStar to get the correct data for testing.
• All notes stored for the four regions (TX, IL, OK and NM) shows on IRIS and Dashboard
• Performed back-end testing of IRIS application. Finished testing this project which was started one year ago.
• Verified Test data and Production data on BlueChip
• Defects were found and re-tested in the next build.
• Worked wif co-workers in my team

Environment: Windows XP, Dashboard, BlueStar, IRIS, Oracle, Siebel, BlueChip/AS 400 (Mainframe), DB2

Confidential, Schaumburg, IL

SW Test Engineer

Responsibilities:

• Worked in MCCP SIT/NGICC SIT group for Premier One project wif ASTRO (RF Communication).
• Developed Functional test cases for SC, CAD and Mobile Client, which are stored in Test Plan using QC 10.0.
• Agile Methodology.
• For every load (4week cycle), executed “black-box” test cases and regression testing. The test cases are executed from Test Lab using in QC 10.0.
• Used TFS for defect management and retested the defects found in previous load.
• Maintained a traceabilitymatrix for complete code coverage
• Executed Functional, Integration and Regression test cases for Computer Aided Dispatching (CAD), Smart Client, Mobile Client (MDT) web-based applications and Reports.
• Captured and analyzed network packets via Wireshark protocol analyzer
• Trouble shooted issues using Pn Watcher, Microsoft Services and Microsoft Event Viewer.
• Performed Smoke testing for every new load is installed
• After release, showed all of the products involved in MCCP SIT to the team in Field testing.

Environment: Windows XP/7/2008, MDT (Mobile), CAD, Outlook, Smart Client/logs, MS SQL2008 R2 database, .NET, C++, JAVA, QC 10.0, TCP/IP, FTP

Confidential, Oak Brook, IL

QA Analyst

Responsibilities:

• Developed Functional, Integration and Regression test cases for Blood/Plasma project for release 1.0 and 1.1
• Web site screens start from Registration through all the way to casing and shipping
• Executed Backend testing using SQL queries to verify that the data is properly stored in the database and the application is correctly storing and retrieving data from the database.
• At end of the project, gatheird objective evidence of Excel test cases files, test case results file and re-testing of defects according to the SOP’s (send documents for FDA approval)
• Barcode scanner was used to scan different labels
• Agile Methodology
• Reported directly to the QA Manager, Project Manager and BA

Environment: Windows XP/7, Life Trak, Outlook, Oracle Database, Oracle Forms, Silk, Toad

Confidential, Northbrook, IL

Sr. Software Validation Engineer

Responsibilities:

• Developed Functional Test cases; performed clinical trials for Bio-Pharmaceutical companies/clients
• Interfacing to clients thru CPM (Clinical Project Manager)
• Responsible for executing Functional and Smoke Test Cases and log defects in Bug Zero
• Created test cases in accordance wif departmental templates
• A “Gateway file” was created and which was send via Bug Zero to an address given by the client
• Testing involved use of IVR (Interactive Voice Recognition) and IWR (Interactive Web Recognition)
• Regression Testing of the reports in IWR web site which had 7 layers of reports
• Agile Methodology
• Use of the Synapse tool using Citrix (allows interactive approach to IVR on screen)
• Billings for the clients are taken into account by having Test Cases which TEMPhas the Bill Code(s). These are shown in the IWR web-site.

Environment: MS-Windows 2000, Synapse, Citrix, Oracle, IVR/IWR, SDL, CFR Part 11, SOPs, Bug Zero, JAVA