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Quality Analyst Resume

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Portland, OR

SUMMARY

  • 11 years of adroit professional IT experience in multiple roles of QA from Quality Engineer to QA Test Lead with consistently increasing responsibilities in team leadership, analysis, test design, test case development and extensive use of Testing tools like JMeter, SOAP UI, TestNG, Quality Center, Selenium WebDriver, Ruby Cucumber, UFT, JIRA, Test Director, HP ALM and ART scripts.
  • Extensive experience in all the stages (Unit, Functional, Integration, Regression, User Acceptance and System Testing) of Software Test Life Cycle.
  • Expert in writing, reviewing and execution of test case scenarios.
  • Proficient in Utility applications - Oracle Outage Management System(OMS), Maximo, ARM Scheduler, ARM Field Manager, Customer Care and Billing (CC&B), Meter Data Management (MDM) and Operational Device Management (ODM)
  • Possesses exposure to all different phases of System Development Life Cycle (SDLC), SOA methodology. Experience in full cycle of SDLC - Water Fall Model, Agile Methodology, Prototype Model and Delivery based Model.
  • Good experience on testing GUI, web based client/server applications, Point of Sale (POS) and Mobile Point of Sale (mPOS) and Web services.
  • Expertise in analyzing system’s functional, business requirements and break them down into test requirements/test objectives and test conditions.
  • Proficient in IBM Order Management System (OMS)
  • Testing of various applications developed using VB, .NET, XML, XSL, Java, Oracle 8i, SQL Server, Oracle Applications, and Mainframe applications under various environments.
  • Knowledge in using Automation Tools like QTP (all Frameworks) and Load Runner.
  • Knowledge over Quality processes- ISO/SEI CMMI
  • Has good domain noledge on Retail and good exposure working with clients - WALMART, Confidential, GAP and LOWES.
  • Also, had sufficient experience in UTILITY domain with client- PGE ( Confidential )
  • Possess excellent communication skills, interpersonal skills, project coordination, planning, self-motivated, dedicated and excellent team player
  • Good interpersonal skills, commitment, result oriented, hard working with a quest and passion to learn new technologies and undertake challenging tasks.
  • Ability to quickly embrace and understand new technologies and quick learner with “Go-Get” attitude.
  • Ability to do Multi-Tasking when handling multiple projects under tight deadlines.

TECHNICAL SKILLS

Testing Tools: HP Quality Center-11.0, QTP/UFT, Load Runner, QA Director, Bugzilla, JIRA, JMETER, SOAP UI, Selenium and Ruby Cucumber

Operating System: Vista, Windows and UNIX

Languages: Java, .Net, Linux, XML, VB Script, SQL and C#

Source Control Management: GitHub, Bit bucket

Databases: Oracle, SQL-Server2000, 2005, DB2 and MS Access

Document & Management Tools: MS-Project, MS-Office (Word, Excel, Power Point), MS-VISIO

Knowledge/Experience in Other Technologies: Data Warehousing, Java, HTML, HP-ALM, DB2-Connect, FTP, e-Commerce, MarketLive Platform, Oracle ATG 9.0, UNIX, ASP .Net, VB .Net

PROFESSIONAL EXPERIENCE

Confidential, Portland, OR

Quality Analyst

Responsibilities:

  • Communicated with development and business analysts in the process of preparation and approval of all test related documents.
  • Review of test cases and providing the updates.
  • Test Execution on various interfaces for the integration.
  • Worked on Utility applications - Oracle CC&B, MDM, ODM, Maximo EAM, ARM Scheduler, ARM Field Manager and GIS applications.
  • Involved on all the testing phases - Integration, End-End and UAT
  • Used Selenium WebDriver for automating functional test cases.
  • Worked on both Waterfall and Agile Methodologies
  • Participated TEMPeffectively in Agile Scrum meetings (Daily Standup, Backlog Grooming, Planning and Retrospective)
  • Worked with multiple teams and pro-actively handled the multi-tasking.
  • Prepared daily status reports with details of executed, passed, and failed test cases and defect status.
  • Always worked with respect to PGE Guidelines - Be accountable, Earn trust, Promote team behavior, and a Positive winning attitude.

Confidential, Beaverton, OR

Senior Software Quality Engineer

Responsibilities:

  • As a senior Software Quality engineer, responsible to coordinate with multiple third party vendors and lead an offshore team of testers to make sure dat the deliverables are completed on time with highest quality.
  • Tested the interfaces on Transfer, PayPal and CSR Application for US, EU and Asia regions.
  • Worked on Order Capture processes and STERLING Order Management System (OMS)
  • Involved in planning, managing and delivering the Quality product, which involves people management, test planning, interaction with various groups, defect management etc.
  • Used Selenium for updating the automated test scripts for the regression testing.
  • Worked on TestNG for executing automated test scripts.
  • Used DevOps Tools - GIT, JENKINS, Selenium and Nagios to achieve continuous Integration.
  • Involved in the leadership activities on the project-wise and company-wise.
  • Integrate test scripts with Jenkins and build jobs in Jenkins and daily run the regression
  • Fix and modify the scripts to keep up with DEV changes in TDD model
  • Created and maintained libraries and object repositories for Automation Framework

Confidential, Portland, OR

QE - Analyst

Responsibilities:

  • Verify the documents and providing the inputs on the test strategy and test plan.
  • Prepared Requirement verification and validation document for the team to follow the process.
  • Preparation of test cases related to application and integration stuff.
  • Using SOAP UI for validation of interfaces.
  • Review of QA team test cases and providing the updates.
  • Test Execution on various interfaces for the integration.
  • Worked on Oracle Outage Management System (OMS), Maximo, ARM and GIS applications.
  • End-End testing on the Outage resolution process
  • TEMPHas mentored the team constantly.
  • Involved in the leadership activities on the project-wise and company-wise.
  • Responsible from QA team for successful Go-Live of NEXT wave project.
  • Tested all the BI reports and dashboards built in OUA architecture.
  • Involved in Security testing on Next Wave Modules.
  • Has involved in all client meetings and provided the updates pro-actively to the client and the team members.
  • Defect Reporting and Analysis

Confidential, Beaverton, OR

QE Test Lead

Responsibilities:

  • Has lead an offshore team as a 'Test Lead', responsible to coordinate with multiple third party vendors to make sure dat the deliverables are completed on time with highest quality.
  • Distributed and assigned the tasks to each individual of the team, monitored their performance, mentored them by providing clarification on various scenarios as needed.
  • Conducted review sessions for initial and final versions Test scenarios, Test cases, Test data setup with Business Analysts.
  • Validated test results of test cases executed by Team before reviewing with Business Analysts
  • Conducted review sessions of Test results from Team with Business Analysts to get sign-offs for Test Cases under Use Case.
  • Performed Web services testing using JMeter & SOAP UI
  • Actively tested on various devices like iPOD and iPad devices etc.
  • Able to verify the end-end process of the orders via Sterling (OMS)
  • Set up automated test suite from ground up to enable automation of overall test process with Ruby cucumber to facilitate BDD
  • Created web UI tests using Ruby Cucumber and Selenium WebDriver
  • Responsible for all QA deliverables (functional and automation) in-time with quality.
  • Has managed a team successfully and contributed pro-actively across the modules.
  • Has involved in all client meetings and provided the updates pro-actively to the client and the team members.
  • Defect Reporting and Analysis
  • Good Team Player and always open to take up work from team members.

Confidential, Beaverton, OR

QE Test Lead

Responsibilities:

  • Has lead an offshore team as a 'Test Lead'.
  • Able to apply the competency to all relevant work situations across the domains.
  • Responsible for all QA deliverables (functional and automation) in-time with quality.
  • Verified all the order flow is happening from Sterling to Store implementation.
  • Has managed a team successfully and contributed pro-actively across the modules.
  • Has involved in all client meetings and provided the updates pro-actively to the client and the team members.
  • Defect Reporting and Analysis
  • Good Team Player and always open to take up work from team members.

Confidential, Beaverton, OR

QE Test Lead

Responsibilities:

  • Has lead an offshore team as a 'Test Lead'.
  • Able to apply the competency to all relevant work situations across the domains.
  • Able to verify the end-end order process using STERLING OMS.
  • Has managed a team successfully and contributed pro-actively across the modules.
  • Has involved in all client meetings and provided the updates pro-actively to the client and the team members.
  • Worked on QTP to prepare the automation test scripts on the stable Grand Slam applications.
  • Good Team Player and always open to take up work from team members.
  • TEMPHas provided the estimations on the modules for Test preparation and Test Execution cycles.
  • Has taken the complete responsibility of all the modules and accomplished in a right manner.
  • Has received an appreciation from client on the agile deliverables.

Confidential, Beaverton, OR

QE Test Lead

Responsibilities:

  • As an E-Commerce QE Lead, responsible to coordinate with multiple third party vendors and lead an offshore team of testers to make sure dat the deliverables are completed on time with highest quality.
  • Able to apply the competency to all relevant work situations across the domains.
  • Verified all the available payment methods like various Credit/Debit Cards, Bank Transfer, PayPal, CSR Application for US and all EMEA Countries
  • Involved in planning, managing and delivering the Quality product, which involves people management, test planning, interaction with various groups, defect management etc.
  • Entering any issues in the Issues Tracking Log, meeting with development team to explain the issue(s), by using defect tracking tool-JIRA and assisting with the resolution.
  • Performed Integration Testing to test the integration of the Umbro.com with Confidential ’s Checkout 2.0 and Checkout 3.0 and worked on STERLING OMS for end-end order process.
  • Involved on Automation test planning, design and development phases.
  • Coordinated with third party vendors like US Bank, ACI (Payment Site) and ATG
  • Has received an appreciation from client.

Confidential, BRISBANE, CA

QE Test Lead

Responsibilities:

  • Has lead an offshore team as a 'Test Lead' without any onsite Project manager.
  • Geared up two levels TEMPthan my current role and achieved the esteemed mark of the client.
  • Has supported all other teams and provided valuable support.
  • Defect Reporting and Analysis
  • Prepared ART scripts (Automated Regression Test scripts) for regression testing.
  • Has proposed QTP for Automation of OMS and Fulfillment systems.
  • Accomplishes work well in advance and responsible for all the quality deliverables and interacted with Client TEMPeffectively and efficiently.
  • Also, prepared the internal artifacts and submitted them to the client, dat can be used for the future teams
  • Experience in working with modularized function Library used for the Automation.
  • Maintain the Object Repository for both the Web and Thick client application.
  • Performed Data driven regression and smoke testing for every modification in the application & new builds using QTP.
  • Inserted Standard checkpoints, extensively used checkpoints like Database checkpoints, XML checkpoints, Image, text checkpoints to compare values between the required and the resultant Test Cases using QTP tool.
  • Parameterized the user inputs in QTP test scripts and correlated the system generated values in test scripts.
  • Refactored the existing automated Test scripts to improve the functionality and better Screenshot capturing and error handling.
  • Involved on Performance Testing using Load Runner and delivered the Load Scripts to the client.

Confidential

Sr. QE Analyst

Responsibilities:

  • Reviewed the test cases developed in the team and prepared the test strategy.
  • Has taken the ownership for improvement of English speaking skills and mentored CHINA team in order to provide quality deliverables.
  • Accomplishes work well in advance and responsible for all the quality deliverables and handled China team efficiently.
  • Involved in communicating with the business users and technical team at offshore.
  • Involved in Requirements Analysis and Review
  • Involved in Preparation of Requirements Traceability Matrix (RTM)
  • Involved in preparing test data for various scenarios.
  • Has involved in IPM+ and Alcon activities for my project level having 13 member team. Managing Onsite (China) team and offshore (India) team and acting as a team lead for the entire project.
  • Defect Reporting and Analysis
  • Has received an appreciation from client for mentoring China Team of 13 members.
  • Received ‘Global Mentor Award’ and ‘Customer Delight’ award for the mentoring skills at CHINA.

Confidential

QE Analyst

Responsibilities:

  • Involved in communicating with the business users and technical team at Onshore.
  • Offshore-Onsite Communication
  • Involved in Requirements Analysis and Review
  • Preparation of automated test scripts using Selenium tool.
  • Has delivered the Quality deliverables in Delivery based model. (NEM Model)
  • Has involved the Requirement Verification and Validation phase.
  • Has derived the Requirement Complexity definition
  • Involved in Test automation tool selection, planning, design and development phases
  • Has managed a team of four (4 people) and acted as a lead for one complete track.
  • Involved in Preparation of Requirements Traceability Matrix (RTM)
  • Involved in preparing test data for various test scenarios.
  • Has organized Knowledge Management (KM) activities across the project level.
  • Has also involved in Configuration Management (CM) activities.

Confidential

QE Analyst

Responsibilities:

  • Involved in communicating with the business users and technical team at offshore.
  • Involved in Requirements Analysis and Review
  • Involved in Preparation of Requirements Traceability Matrix (RTM)
  • Involved in preparing test data for various scenarios.
  • Functional, Compatibility and GUI testing.
  • Test Script Execution and Defect Reporting and Analysis
  • Prepared automation test scripts using QTP and involved in automation test plan.
  • Performed Data driven regression and smoke testing for every modification in the application & new builds using QTP.
  • Inserted Standard checkpoints, extensively used checkpoints like Database checkpoints, XML checkpoints, Image, text checkpoints to compare values between the required and the resultant Test Cases using QTP tool.
  • Update the status of to the business users, project manager at offshore and onshore.
  • Worked on STERLING OMS for the complete order cycle.
  • Has received 'Star of the Month' award

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