SUMMARY:

• Over Eight years of experience in Quality Assurance and Software Testing.
• Experience with Onsite/Offshore co - ordination model
• Extensive experience in working with different domains such as Retail, Insurance and banking industries.
• Ability to quickly understand and interpret business requirements.
• Experience with various automation tools such as Win Runner, QTP, Selenium, Java etc..
• Exposure to both Manual and Automated Testing of applications developed on Windows platform.
• Experienced in developing Test Plans, Test Cases based upon the business requirements.
• Extensive knowledge of SDLC methodologies such as traditional SDLC, Agile, Waterfall etc.
• Excellent understanding of all phases of STLC (Software Test Life Cycle)
• Experienced in testing Client-Server and Web-Based Applications.
• Experience in Black Box, Positive, Negative, Data-driven, Unit, Integration, SystemSmoke, Usability and Security testing of web based applications.
• Experience in performing various types of back-end testing such as data validation, data migration, data conversion, data integrity testing.
• Active participant of Defect Management and resolution process.
• Created updated and maintained Test Matrix and Traceability Matrix and involved in Gap Analysis.
• Participated in weekly and bi-weekly team meetings to report testing activities for cross functional projects.
• Ability to work on multiple projects with tight deadlines.
• Good Documentation and Process Management skills with an ability to effectively understand the business requirements to develop a quality product.
• Excellent in communication, presentation, and interpersonal skills. Good team player with the ability to lead, manage and work independently in a time sensitive environment.
• Experience in order management, order fulfillment, order work flow verification, error messages validation.

TECHNICAL SKILLS:

Bug Reporting Tools: Quality Center,ALM, Test Director, Mantis, Tempest, Jira

Req. Mgmt Tools: Quality Center 9.0, 9.2, 10.0, Share Point, CaliberRM

Databases: MS SQL Server, Oracle

Languages: SQL, C, VB, TSL, VBScript

Other Tools: MS Office Suite (Word, Excel, Power point, Visio)

Methodologies: SDLC, Agile, Waterfall

Operating Systems: Windows NT/2000/XP, UNIX, Mainframe

Web Browser: Internet Explorer, Mozilla Firefox, Google Chrome

PROFESSIONAL WORK EXPERIENCE:

Confidential, Eddystone, PA

QA Analyst

Responsibilities:

• Analysed the requirements and created Test Scripts in Quality Center.
• Created Positive, Negative Test cases based on requirements.
• Spoke to BA’s and gathered a good understanding of the requirements.
• Executed positive, negative scenarios in functional testing.
• Executed the test cases during the execution phase and raised defects on QC.
• Uploaded the defects from Confidential into QC using the Excel plugin.
• Created test cases using parameters in the Excel sheet.
• Followed with the development team regarding defect status.
• Generated defect reports on QC ALM and outlook.
• Set up go to meetings with offshore testing team with reference to execution.
• Setup meetings with Confidential regarding defect status and communicated the same with the development team.
• Co-ordinated testing activities with offshore team.
• Conducted and participated in the Bug Review meetings to identify, analyze and drive the issues towards resolutions based on the business severity.
• Executed parametrized testing using the Excel Add-on in QC.

Environment: Windows, HP ALM, TFS.

Confidential, Camp Hill

QA Analyst

Responsibilities:

• Performed SIT test execution activities throughout STLC.
• Created and Executed manual test cases in Quality Centre.
• Performed reports testing.
• Spoke to BA’s and gathered a good understanding of the requirements.
• Executed accessibility testing using the WAVE tool addon in Fire Fox browser.
• Performed backend testing, batch testing, correspondence testing, email testing in SIT,UAT.
• Executed test cases in Quality Centre based on requirements in TopTeam server and recorded defects in QC and followed all the defects to closure following all the phases of the defect life cycle management..
• Supported UAT test team in UAT testing activities.
• Worked with different modules like health care services, claims, Adjudication, Appeals, opinions( all functions related to Appeal board), petitions, Self Insurance.
• Correspondences generation and testing of correspondences.
• Setting data for testing purposes.
• Worked extensively with SQL Server studio creating and executing SQL scripts on SIT,UAT.
• Extensively used Select statements, complex joins and nested queries.
• Extensively tested reports and verified the integrity of data on reports as compared with the data base using SQL queries.
• Interacted with developers to report software bugs and re-tested the fixed issues.

Environment: Oracle, Java, Asp.net, Quality Center, Quick Test Pro, UNIX, Web logic, Share Point, UNIX, POS Register.

Confidential, Chicago, IL

QA Analyst

Responsibilities:

• Created test plan, test cases and test procedures to cover various test scenarios to cover all areas of applications and to conduct different types of testing
• Responsible for review of requirements from Business Functional Specifications and conducted code as well as application design walkthroughs with Business, dev team and test team members respectively to create Application Design Document.
• Acted as a liaison between the project group and the offshore operations group. Helped the ffshore team to design scope document and the request for proposal after extensive analysis and coordinated with top management for the approval process.
• Worked with SMEs for SUT and provided an overview and knowledge regarding various modules of application to test team members.
• Performed SIT and UAT test execution activities throughout STLC
• Created and executed manual test cases using Quality Center.
• Worked on a E - Commerce Web-based application accessed by potential customers for all the different offerings.
• Experience in conducting various types of System and Integration testing for an E- commerce web based application such as Security(to validate Username/Password), Account Creation process, different workflows, e-mail testing for each stage of workflows, Role level access based on the access grants, navigation testing to check the integrity between different screens within the application etc.
• Participated in the Defect Management and Project Status meeting to provide the status of the testing activity.
• Validated various canned and ad-hoc BO reports related to the application.
• Involved in batch testing for multiple scenarios simultaneously using Test Batch Runner.
• Generated various reports related to Defect Tracking and Test Execution progress on weekly basis.
• Built RTM (Requirement Traceability Matrix) to capture all requirements in the testing process.
• Involved in managing Emergency and Warranty Release testing activities to resolve/escalate any production issues found after the application release as a member of Application Support Team.
• Involved in communication with PSO and CSO teams to resolve any high/Urgent Priority issues found during the test execution.

Environment: Oracle, Java, Asp.net, Quality Center, Quick Test Pro, UNIX, Web logic, Share Point, UNIX, POS Registers.

Confidential, Dover, NH

QA Analyst

Responsibilities:

• Identified, reviewed and analyzed BRDs, FRDs, TRs from several sources and by conducting requirement walkthrough meetings with end users and business analysts.
• Worked with development teams and business analysts to understand the functional specs regarding the critical business areas.
• Created Test related documents such as Test Plan, Test Strategy, and Test Approach.
• Designed and maintained test cases manually in excel spreadsheet and stored them on SharePoint for tracking purposes.
• Extensively used Check - in/Check-out functionality in SharePoint regarding any test related documentation to maintain the version history.
• Exported Manual test cases into Quality Center and maintained the same in the Test Plan module.
• Created and maintained Requirement Traceability Matrix(RTM) to ensure the requirement coverage
• Performed test case assignments in Test Lab modules of Quality Center.
• Performed various types of testing such as Functional, Regression, System and Integration
• (SIT), Configuration, Interface, Navigational, Build Verification, Smoke/Sanity, Report testing etc...
• Generated and published various Daily and Weekly test status reports during the test execution phase of STLC.
• Conducted and participated in the Bug Review meetings to identify, analyze and drive the issues towards resolutions based on the business severity.
• Validated various canned and ad-hoc BO reports for different universes and to perform the end to end validation of data flow and data integrity.
• Generated various defect reports for stakeholders.
• Generated and executed QTP scripts for automation after identifying test for automation.

Environment: TFS, Microsoft Test Manager. Selenium, Web Top, CSW, CBS, Mantis, Tempest, Business Objects, Java, HTML, ASP.NET, MS SQL Server, SQL, QTP, VBscript, Test Director, Win Runner, UNIX, Oracle, HTML.

Confidential, Lincoln, NE

QA Analyst

Responsibilities:

• Worked closely with Business Analysts and Developers to gather Application Requirements and Business Processes in order to formulate the test plan.
• Created high level strategy documentation and detailed test documents.
• Performed Negative and Positive testing manually.
• Contributed to the design and end - to-end optimization of the Medical Home Pilot Project.
• Creating scripts to generate new Keywords for input, output and validation using Watir.
• Performed Back End Testing on the application
• Performed security roles testing using Sail IdentityIQ tool.
• Wrote Modification Request for the bugs in the AUT and helped developers to track the problem.
• Maintained strong relationships with developers which helped in better execution of test plan.
• Participated in regular meetings with developers for reviews and walkthroughs.
• Performed Smoke Testing and Security Testing.
• Maintain Traceability Matrix with help of Test Director
• Maintains Test Requirements, Test cases via Test Director
• Managed Domain and Created projects for different projects via Test Director.
• Created and maintained the Requirements Traceability Matrix (RTM).
• Used Test Director for bug reporting, tracking and documentation on the Bug tracking System.
• Generated and executed QTP scripts for automation after identifying test for automation.

Environment: QTP, Load Runner, Test Director, Windows, Oracle/Unix, IIS, Watir, Ruby.

Confidential, New York, NY

QA Analyst

Responsibilities:

• Responsible for decomposition of the requirements based on the functional specificationsdesign, development, coding, testing, debugging and documentation of applications to satisfy requirements.
• Also involved in the development of Best Practices documents regarding Testing Activities.
• Involved in Development Test cases and Test plan, Test Approach, Test Scope, Test Strategy documents.
• Select, design, and prioritize test scenarios and test cases that will provide efficient coverage f requirements consistent with acceptable level of risk.
• Responsible for creating and execution of automated test scripts using Selenium.
• Tested SOA processes and methodologies used to deliver Customer Enrollment applicationNew Web Application and Finance application for quality standards interface to meet customer expectation.
• Worked with WSDL files to validate the web services by using different features such as
• Service mocking, functional testing and Data Driven testing.
• Involved in validating SOAP XML specifications as per the standards.
• Involved in testing of REST based services.
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document
• Ran the scripts on multiple environments (QA, UAT and Production) to ensure that requirements were still met.
• Enhanced QTP scripts by inserting Standard Checkpoints, XML Checkpoints, Database
• Checkpoints, Table Checkpoints and Page Checkpoints.
• Performed batch testing using Test Batch Runner tool
• Reviewed extensive SQL Queries with complex multi - table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.
• Manually tested modules for compliance with functional requirements.
• Performed negative and positive testing manually.
• Created Scenarios and Vuser scripts using Vuser Generator.
• Carried out GUI, Functionality, Integration and Regression testing using Quick Test Pro.
• Performed Data Driven Testing using Quick Test Pro.
• Created a automation test suite for regression with QTP
• Performed Business Process Testing using BPT module of Quality Center and QTP.
• Worked with business users, business analysts and SMEs to understand different critical business processes.
• Facilitated defect mgmt meetings and test execution status meetings.
• Identified, analyzed, and documented defects, errors, and inconsistencies in the application using Quality Center.
• Reported defects according to Defect Life Cycle.
• Created and Maintained Test Matrix and Requirement Traceability Matrix.
• Coordinated with the developers on Defects Status on a regular basis.
• Participate in various meeting and discussed Enhancement and Modification request.

Environment: DB2, Oracle 10G, Java, Asp.net, Quality Center, Quick Test Pro, UNIX, Web logic, Active directory.