SUMMARY

• Professional experience as a QA analyst in both Web and Client/Server Applications.
• Experienced in Retail, Banking, Broadcast, Digital Media& Government Agency customer relationship management applications.
• Extensive working knowledge of all stages of the Software Development Life Cycle (SDLC) and Software testing life cycle (STLC). Worked in both Agile and Waterfall environment, attended Daily Scrum Meetings, weekly team, Retrospective and provided QA Status Experience testing in sprints.
• Strong understanding of Web Application design, development, testing, and deployment
• Experienced in developing and implementing test strategy, test plans and test cases
• Performed GUI Testing, Integration Testing, System Testing, Regression Testing, Smoke Testing, Sanity Testing. Experienced with Black - box testing, Security testing and performance testing.
• Experienced with both functional and non-functional testing. Experienced in writing SQL Queries to support backend testing. Execute, analyze test results, log and managed defects using HP QC ALM.
• Experience on API testing, performed functional testing of Soap&Restful Web Services using SoapUI tool and automated the API test cases and executed script with the help of SoapUI Pro.
• Created tests with Assertions like Schema Compliance, SOAP, XPath assertions using SoapUI.
• In-depth knowledge of Microsoft Dynamics CRM.A self-starter able to complete an assignment with minimal supervision, capable to mentor and lead more junior members of the team.
• Hands on experience working in mobile testing environment, extensive experience in web service testing across all major devices and platforms.
• Strong quantitative and analytical skills with the ability to prioritize testing tasks to meet project objective
• Excellent Documentation & Process Management skills with ability to effectively understand Business Requirements & translate them into various QA Artifacts.
• Strong customer focus, business value judgment and good understanding of Retail, Ecommerce, Media, Financial and Government agency applications.
• Experienced in Cross-browser testing such as Internet Explorer, Chrome, Safari and Firefox.
• Excellent oral and written communication skills; ability to clearly articulate to all project members and stakeholders. I am A Team player who works well with technical and non-technical resources.

TECHNICAL SKILLS

Testing Tools: HP ALM, HP Quality Center, Load Runner, ALM Performance Center 12.01, Quick Test Professional (QTP), Team Foundation Server (TFS), Remedy, Soup UI, REST, JIRA, Bugzilla and IBM rational Doors.

Operating Systems: Linux, Windows 2000, XP, Vista, 7 and Android

Browsers: Internet Explorer, Firefox, Chrome, and Safari

Languages: VBScript, .Net, JavaScript, SQL, HTML, XML, C# and C++

Databases: Microsoft Dynamic CRM (SDK), MS Access, Oracle, and MS-SQL Server

Others: MS Word, Excel, Access, PowerPoint, Outlook, Elavon, Kronos, & Playbook

Methodologies: Waterfall, Iterative, Agile/Scrum-Sprint.

PROFESSIONAL EXPERIENCE

Sr.QA/ Lead

Confidential, New York, NY

Responsibilities:

• As a Senior Consultant, Participating and contributed during all phases of the SDLC of project, ensured project deliverables of highest quality are delivered on time.
• Involved in multiple projects for Long Island Railroad and Metro North Railroad safety compliance, Federal Railroad Administration implementation of regulations and report generation.
• Leading the test plan, strategy and test execution with cross-functional team.
• Manage bug life cycle using Quality Center and IBM Rational DOORS for Requirement Management.
• Prepared regular Status Reports to communicate quality assurance activities to manager and the team
• Collaborating with Business analyst to ensure comprehensive requirements based testing is achieved.
• Performing front-end, backend and database testing using exploratory, functional, SIT, black box, compatibility, usability, end-to-end, user acceptance and regression
• Developing, updating, and executing test cases based on business requirements, functional and technical requirements, user stories and business use cases.
• Prioritizing test execution based on risk, priority, and acceptance criteria and Providing QA support for scheduled deployments/releases.
• Interacted with project managers, developers, customer care, and help desk specialists to resolve software and testing issues.
• Participated in weekly meeting and discussed modification request with management team.
• Conducted UAT (User Acceptance Testing) with End users and gave demos.

Sr. QA consultant

Confidential, New York, NY

Responsibilities:

• Performing in GUI, functional, integration and usability testing of Microsoft Dynamic CRM 2015 on-promise and contributing my experience in usability testing of Web based Portal for CRM and DOB NOW Application.
• Analyzing requirements and responsible for writing detailed test scenariosfor UAT
• Participating in the Project status meetings and effective communication with project management in terms of updating QA status.
• Performing manual front-end testing to check all functionalities of different modules, develop use cases, workflow, screen mock-ups, and conversion requirements.
• Managing defect triage and management activities during internal and external testing events and in both Clients applications and in CRM portal as well.
• Supported UAT team during User Acceptance Testing process and walkthrough them in multiple applications. Managed and maintained QA documentation versioning in the SharePoint. Validated requirements coverage and Traceability Matrix. Created test result reports after execution was complete.
• Experienced in very complex and large web application to test workflows and plug-in with Microsoft Dynamic CRMbuilt on .Net framework using C#
• Validated software requirements and functional design specifications and created manual testing artifacts.
• Performed Cross-browser testing in different browsers like Safari, Mozilla Firefox, IE& Chrome.
• Logging and managing defects usingdefect tracking system Team Foundation server (TFS)
• Validate filling fees &civil penalties Payment using the Citi bank API through DOB public portal Access.
• Replicate production incident tickets and using Remedy system for incident management process flow.
• Responsible for role based testing in CRM internal DOB users, testing each user role and the action they can take based on their credential.
• Helped Performance test lead by creating V-user scripts using Virtual user generator.
• Executed scenarios using performance center 12.01 and analyzed the results using Load Runner Analysis

QA Analyst III

Confidential, Bristol, CT

Responsibilities:

• Analyzed requirements, design documents, use case documents, technical Specifications and developed detail test cases.
• Participate in design and implementation of QA test strategies and protocols used in QA processes; ensures the full application of all relevant QA protocols, processes and procedures.
• Executed test to verify Integration between Playbook (Resource scheduling) Applications built on .Net& Kronos Work Force Application.
• Generated invoice in Playbook and validate payment process through SAP system.
• Validated all scheduling and generate paymentreports internally and externally.
• Performed Functional, Regression, Integration, System Testing, and Browser Compatibility Testing.
• Used HP ALM 12.1 to track, report, and manage defect throughout the test cycle and attended Defect Status Meeting on daily basis during testingcycle.
• Wrote SQL queries to test Data Migration and performed Database Testing for the Playbook App.
• As part of database testing executed stored procedures to validate UIand database details.
• Wrote test plan, generate reports and coordinate with management and team in absence of lead.
• Used Serena Business Manager (SBM) to request silos deploy to QA/UAT Environment.
• Performed Cross-browsing Testing using web stack & Mobile-Tablet testing done through emulators.
• Tested security functionality, migrate data from Legacy Application (Old MIT) to Newly Application.
• Attended grooming session provide input for application design changes& scale story points.
• Attended sprint Demo, Retro and provided feedback for process improvement.
• Used (JIRA) for Project management, reviewed, add or update any QA sprint tasks.
• Executed playbook HP-UFT automated regression scripts during SRT and enhanced scripts.
• Helped rerun failing scripts manually to verify if the script fails for a defect or needed maintenance work.

QA Analyst

Confidential, Short Hills, NJ

Responsibilities:

• Documented test artifacts (Test plan, Test cases, Test Matrix) from design documentation and FSD.
• Analyzed requirements, design document, use case documents and developed detail test cases and scripts.
• Performed sanity tests, integration and regression testing in a dynamic, fast paced environment.
• Scheduled, follow set priorities, and juggled multiple projects at any given time with team support.
• Participated in both formal and informal meetings to understand and to gather any information related to Application under Test (AUT).
• Provided QA Execution Status on a daily & weekly basis to the Scrum Team and as well as to upper Management to track the progress.
• Maintained QTP/UFT Object Repository, enhanced scripts using VBScripts. Enhanced scripts with regular expression, checkpoints, synchronization points, verification logic and conditional statements
• Executed test scripts (QTP/UFT) to validate functionality in all phases of testing, including functional, performance and regression ensuring developed software meets defined specifications.
• Executed test cases in Quality Center (QC)/HP ALM, analyzed the test results and managed defects.

QA Analyst

Confidential, Hoffman IL

Responsibilities:

• Reviewed and validated software requirements and functional design specifications and created testing artifacts.
• Created test cases against requirements in Quality Center and ensured traceability in between them
• Managed Requirements, Test Plan, Test Lab, and Defects using Quality Center throughout the STLC
• Participated in both formal and informal meetings to understand and to gather any information related to Application under Test (AUT).
• Wrote and execute SQL queries (Joins, Functions etc.) against a relational database. Performed both positive & negative testing to test response of the application under test
• Performed Web Service Testing using REST and XML. Analyzed complex workflows and processes of the application. Executed test cases in Quality Center HP- Quality Center and analyzed the test results
• Used HP Quality Center (QC) Report bugs using the defect tracking system and verify fixes for reserving, executing test cases, and the complete test management.
• Provided Execution Status on a daily & weekly basis to the Scrum Team and as well as to upper Management to track the progress.
• Experienced in attending sprint planning meetings, sprint review meetings, and retrospective for the sprint with Project Managers, BA's, Development, Testing, and Release Management teams.