SUMMARY:

• Quality Assurance Senior Software QA Manager - Engineer / Test Lead, Test Coordinator, ALM Admin, Jira Admin, Manual & Automation Testing, UI Testing, API and Web Services Testing, Client Server, Data Warehousing, Data Mart’s, ETL, Back & Front-End Testing Extensive IT experience in leading, managing onsite-offshore teams
• An Information Technology Professional with 10 years of extensive experience in Quality Assurance & Testing phases of Software Development Life Cycle. Main areas of expertise include Software Testing, Analysis of Functional and Design Requirements, Business Rules. Decomposition of requirements to formulate test plans, scripts, cases and data. Sound Knowledge in Black box, Functional, Integration, Regression, System testing and Data validation. Managing QA Onsite Team, Leading On- Site Testing Team, Coordinate with Offshore team to manage testing activities, timelines and deliverables.
• Key Contributor is accomplishing CMMI compliance and standards for all QIMS’s QA Organization.
• Hands-on experience with Test Estimation, Risk Assessment, Resource Planning, Project Management.
• Extensive exposure in Iterative Agile SCRUM Methodology, and Test-Driven Development
• Experience in Test Planning, Test Strategy, Test Execution and Test Data Management
• Extensive exposure in Iterative Agile SCRUM Methodology, and Test-Driven Development
• Actively involvement into Project coordination, Release Management, Configuration Management, and Risk Analysis
• Self-motivated, hard-working with strong interpersonal skills and positive work ethic.
• Ability to grasp new ideas and integrate them into desired results.
• Uses a broad knowledge of the business and the technical system applications to ensure integrity, stability and systems availability to end users.
• Strong Health Care Domain experience with extensive knowledge of IMS data.
• Expertise in understanding of business requirements, user requirement analysis and system specifications analysis.
• Extensive experience with ALM, Quality Center and knowledge of Quick Test Professional.
• Experience in preparing Test Estimates, Resource Allocation, Test Plans, Test Scenarios, Test Specifications, Test Cases, Test Reports and Documentation for testing.
• Experience to develop and execute in running various kinds of tests includes Integration Testing, Regression Testing, Back End testing and Black Box testing.
• Experience in Manual and Automation testing of ETL Batch, Data Warehouse, Data Mart, API and Web and Client/Server Applications.
• Develops, motivates, empowers and evaluates team to expand professional, management, leadership and technical skills.
• Possess good knowledge and experience on data validation testing.
• Extensive understanding of the defect tracking life cycle.
• Possess strong interpersonal skills, the ability to work effectively with upper management, and excellent verbal and written skills.
• Dedicated and conscientious work ethics, and able to work independently or as participation member in a team environment.
• Have the flexibility and versatility to adapt to new environments.

TECHNICAL SKILLS:

Operating Systems: Windows, HP UNIX, Linux, Mainframe, DOS

Testing Tools: Mercury Quality Center, Quick Test Professional, Bugzilla, Fogbug, JIRA, SOA, Selenium, CA Agile Central (Rally)

Programming/Scripting Tools: HTML, XML, VB, VB.Net SQL, PL/SQL & Shell Script.

Front-End tools: Toad, XML, Cybermation, FTP Pro & Microsoft Suite, Lotus Notes

Databases: Oracle, MS Sql Server, MS-Access, Netezza, SQL Server Management Studio, HUE, Impala

SDLC: Waterfall, Agile and V-Model

Bug Reporting Tool: Test Director 8.0, HP Quality Center, ALM12.0, Fogbug, Cases,JIRA

BRS Tools: Confidential, and Confluence.

CM Tools: PVCS and Harvest

Scheduling Tools: ESP Work Station

BI Tools: MicroStrategy.

PROFESSIONAL EXPERIENCE:

Confidential

Senior QA Manager

Technology: Git/GitBlit, Jenkins, Selenium, MicroStrategy, Agile - SDLC, SQL Server

Responsibilities:

• Lead and managed a team of 8 onsite QA direct reports.
• Created, published and maintained QA Standard of Operations within the days of on boarding.
• Emphasized the need of SOP and awareness of QA, and simulated the need of separate independent QA Environment for Testing
• Worked in close collaboration with the Data as well as the Analytics Team along with the BA for deep scrutiny and understanding of the Requirements and bridged the gap in test Suite.
• Challenged the design and provided insight on risks and contingencies and overcoming hurdles.
• Created Test Environment and guided the team on creation and execution of Test Scripts.
• Attended daily team meetings, created and provided Weekly Status Reports and Bug Reports and shared with Business and Development Team.
• Lead and managed a team of 10 QA Direct Reports (Onsite & India)
• Created, published and maintained QA Standard of Operations within the first week of on boarding.
• Assessed customer requirements and ensured these were met.
• Emphasized the need of standard Reporting, created publishedStatus and Metric Reporting with AZ Stake Holders.
• Served as a catalyst for change and improvement in performance and quality.
• Responsible for delivery of all testing artifacts including execution of Test Scripts.
• Attended daily scrums, created and provided Weekly Status Reports and Bug Reports and shared with Business and Development Team.

Global Team Assistant Manager

Confidential

Responsibilities:

• Management of QIMS Global Team in Bangalore and the IMS US Onsite QA Test Team.
• I am establishing support for our regional business partners in support of their client deliveries.
• I have established quality standards and defined processes for test planning, test cases, defect tracking.
• I perform work flow analysis and recommend quality improvements.
• I use these skills along with my IMS data knowledge to guide our systems and integration (end-end) testing activities.
• I am detail oriented, able to manage multiple projects consecutively and possess good analytical and written skills.

Confidential

Technology: PubSub, Unix, SQL Server, Oracle, HP QC, MS Office, MS Visio

Responsibilities:

• Worked in close collaboration with PubSub Dev team and BA for deep scrutiny and understanding of the Requirements and design.
• Challenged the design and provided insight on risks and contingencies and overcoming hurdles.
• Created Test Environment and guided the team on Creation and execution of Test Scripts.
• Attended daily scrums, created and provided Weekly Status Reports and Bug Reports and shared with Business and Development Team.
• Raised red flags in case of show stoppers and any potential slippage in timelines and estimates.
• Closely monitored all fixes, closed them in QC and generated the Defect Logs.
• Attended the Change Management Implementation Meeting and provided Testing Sign Offs on behalf of the Test Team.
• Heavily engaged in Production Run and Production QA Support - 72 hours runs.

Confidential

Technology: Unix, SQL Server, Oracle, HP QC, MS Office, MS Visio, ESP Cybermation, Network Share, Virtual Desktop

QA Test Lead and On-Site-Coordinator

Responsibilities:

• Worked closed with the QA team for scrutiny and understanding of the BRS Documents.
• Created Test Environment and guided the team on Creation and execution of Test Scripts.
• Created Weekly Status Reports and Bug Reports and shared with Business and Development Team.
• Closely monitored all fixes, closed them in QC and generated the Defect Logs.
• Attended the implementation Meeting and provided Testing Sign Offs on behalf of the Test Team.

Confidential

Technology: MicroStrategy, Unix, SQL Server, Oracle, HP QC, MS Office, MS Visio, ESP Cybermation, Network Share, Virtual Desktop

Responsibilities:

• Coordinate with program manager and project managers to schedule the delivery.
• Work with the offshore resource manager and ensure the resource assignment for various
• Assign tasks to onsite and offsite testers for all my assigned projects.
• Establish the process and standards to make the project processes more efficient and effective.
• Understand the requirements and come up with the testing approach.
• Provide the level of effort / test estimation to program manager and project managers for
• Work with architects to come up with the testing strategy.
• Track the defects using defect tracking tool - Quality Center.
• Monitor and keep track of the testing activities and timelines.
• Provide updates on the progress of projects to senior management on a regular basis.
• Coordinate with Engagement Managers, Program Manager, Software Development team andTesting team on a daily basis to capture all the business and technical information to help design the smoother testing flows.
• Work with onsite senior manager and offshore manager to hire testing resources and arrange the required training and also mentor the existing testing resources.
• Guide the testing team on test plan and test case creation.

Confidential

Technology: Unix,IMS Customer Porta, IMS File Express, SQL Server, Oracle, HP QC, MS Office, MS Visio, ESP Cybermation, Network Share, Virtual Desktop

Responsibilities:

• Lead offshore/onshore team of testers (10) in multiple projects
• Worked with the offshore/onshore team of developers and Product Managers in prioritizing issues based on scope.
• Worked closely with the application and technical architecture teams to plan testing cycle
• Determined all testing environment requirements and tools.
• Conducted weekly walkthrough and inspection meetings, to verify the status of the testing effort.
• Actively participated in Functional Requirement Specification and Bug Review Meetings.
• Set up check point meetings during testing, following up with the developers on issues and following up with the testers during all phases of testing.
• Reviewed the spec, Created Test Plan and Test Case Specification documents
• Performed traceability by constructing a traceability matrix for tracing the work product through Quality Center
• Constructed SQL queries and extracted the data from the database for backend testing.
• Managed the testers work throughout test plan development and test execution to ensure that testing is on time
• Performed defect tracking using JIRA.
• Managed entire Defect life cycle using Mercury Quality Center and JIRA.

Confidential

Technology: Simple Object Access Protocol (SOAP) 1.2, Web Service Description Language (WSDL) 2.0, QC, MS Office, MS Visio Network Share, Virtual Desktop

Responsibilities:

• Provide Confidential Extensive training to the QA team of 120.
• Closely worked with the QA Manager and Senior Business System Analysts in planning, execution and implementation of the Confidential Add In to the existing QC Software.
• Performed Compatibility testing of several Web Domains and VDI’s.
• Created Test Environment and guided the team on Creation and execution of Test Scripts.
• Created Weekly Status Reports and Bug Reports and shared with Business and Development Team.
• Closely monitored all fixes, closed them in QC and generated the Defect Logs.
• Attended the implementation Meeting and provided Testing Sign Offs on behalf of the Test Team.

Confidential

Technology: SQL Server Management Studio 2008, UNIX, FTP, Oracle 10g, Cybermation for Scheduling, FTP Pro, QC, MS Office and MS Visio.

Responsibilities:

• Allocation of Offshore Resources.
• Closely Monitored a Team of 5 Offshore Resources.
• Attended Sprint Meeting.
• Involved in Backend Database testing in Oracle using SQL.
• Reviewed the Test Documents, Test Plan, Test Cases created by the Test Team in Quality Center and provided Input on Areas that needed to be modified.
• Schedule and Lead offshore team to guide and accomplish the testing task, Project deadlines, Deliverables.
• Tested critical bug fixes including critical fixes and coordinated with developers in release of bug fixes meeting tight timeline.
• Executed Complex Test Cases in order to ensure the Test Results shared by the Test Team.
• Shared the Results with the End Users.
• Attended the implementation Meeting and provided Testing Sign Offs on behalf of the Test Team.
• Defects were tracked, reviewed, analyzed and compared using Quality Center.

Confidential

Technology: UNIX, FTP, Oracle 10g, Cybermation for Scheduling, FTP Pro, QC, MS Office and MS Visio, Netezza, SQL Server Management Studio 2008, Quality Center.

Responsibilities:

• Allocation of Offshore Resources.
• Created the Test Environment for testing and created the Custom Client Test Plan for individual Clients based on the Requirements.
• Reviewed Test Case Documentation and Implementation by the Test Team
• Worked closely with the Development Team and Custom Client to ensure deliverables met all new Business Enhancements.
• Shared the Results with the End Users.
• Attended the implementation Meeting and provided Testing Sign Offs on behalf of the Test Team.

Confidential

Technology: Simple Object Access Protocol (SOAP) 1.2

Responsibilities:

• Allocation of Offshore Resources.
• Closely Monitored a Team of 5 Offshore Resources.
• Attended Sprint meeting and provided insight.
• Reviewed the Test Documents, Test Plan, Test Cases created by the Test Team in Quality Center and provided input in areas that needed to be modified.
• Verified the Fixed CRs and tracked the same to closure.
• Used Test Director to track and report bugs.
• Closely worked with developers to fix bugs.
• Schedule and Lead offshore team to guide and accomplish the testing task.
• Executed Complex Test Cases in order to ensure the Test Results shared by the Test Team.
• Shared the Results with the End Users.
• Attended the implementation Meeting and provided Testing Sign Offs on behalf of the Test Team.

Confidential

Technology: UNIX, FTP, Oracle 10g, Cybermation for Scheduling, FTP Pro, QC, MS Office and MS Visio, Netezza, Quality Center.

Responsibilities:

• Identified the Scripts for Automation.
• Create Test Estimate, Test Plan, and Test Cases for Test Execution and exported them to Qulaity Center.
• Worked closely with the DBA’s to get the Environment ready for Test Execution.
• Reviewed manual testing methods and developed and executed automated sql scripts.
• Schedule and Lead offshore team to guide and accomplish the testing task.
• Created, Debugged and executed the test scripts.
• The bugs detected were recorded and notified to developers and managers using Quality Center.
• Closely interacted with developers to fix bugs.
• Attendweekly project teammeetings and given Status Reports to Management.
• Closed all the Defects after Fix.
• Created Test Summary Report and Sign Off on the Efforts of Testing.

Confidential

Technology: Simple Object Access Protocol (SOAP) 1.2

Responsibilities:

• Analyzed user requirements, attended design review meetings.
• Implemented the SDLC for the testing life cycle and followed the standards process in the application.
• Setting up Lab environment for the testing team, setting up the application on the different machines for UAT testing. Trained the users in the lab environment for testing the application.
• Engaged in Backend testing by using SQL queries in conjunction with database execute methods to access data from different database tables.
• Compared actual results with expected results, logged the test results and log a list of failed and passed test cases.
• Created data driven tests to validate the same scenario with different test data.
• Created project requirements, test plans and tests in Quality Center.
• Used Quality Center for defect reporting and tracking.
• Identified and documented all issues and defects to ensure desired quality of the application functionality. Participated in walk through and technical reviews all through the testing phase.

Confidential

Technology: UNIX, FTP, Oracle 10g, Cybermation for Scheduling, FTP Pro, QC, MS Office and MS Visio.

Responsibilities:

• Performed role of QA Test Lead and On-Site-Coordinator for Offshore IMS Global Offshore Team in Bangalore.
• Allocation of Offshore Resources.
• Closely Monitored a Team of 3 Offshore Resources.
• Reviewed the Test Documents, Test Plan, Test Cases created by the Test Team and provided Input on Areas that needed to be modified.
• Schedule and Lead offshore team to guide and accomplish the testing task.
• Executed Complex Test Cases in order to ensure the Test Results shared by the Test Team.
• Shared the Results with the End Users.
• Attended the implementation Meeting and provided Testing Sign Offs on behalf of the Test Team.

Confidential

Technology: UNIX, FTP, Oracle 10g, Cybermation for Scheduling, FTP Pro, QC, MS Office and MS Visio, Quality Center.

Responsibilities:

• Create Test Estimate, Test Plan, and Test Cases for Test Execution in Quality Center.
• Worked closely with the DBA’s to get the Environment ready for Test Execution.
• Reviewed manual testing methods and developed and executed automated sql scripts.
• Schedule and Lead offshore team to guide and accomplish the testing task.
• Created, Debugged and executed the test scripts.
• The bugs detected were recorded and notified to developers and managers using Quality Center.
• Closely interacted with developers to fix bugs.
• Attendweekly project teammeetings and given Status Reports to Management.
• Closed all the Defects after Fix.
• Created Test Summary Report and Sign Off on the Efforts of Testing.

Confidential

Technology: MS Office, Network Share, Virtual Desktop, Quality Center.

Responsibilities:

• Performed role of QA Test Lead and Coordinator.
• Reviewed the user requirements and participates in design walkthrough meeting.
• Create documents related test plan and test cases and review it with client.
• Reviewed manual testing methods and developed and executed automated sql scripts.
• Created, Debugged and executed the test scripts using Quality Center.
• GUI Testing to ensure the functionality of the File Express across various Domains and Operating Systems.
• Performed Integration, system and Regression testing using manual testing.
• The bugs detected were recorded and notified to developers and managers using Quality Center.
• Closely interacted with developers to fix bugs.
• Schedule and Lead offshore team to guide and accomplish the testing task.
• Attendweekly project teammeetings and given Status Reports to Management.

Confidential

Technology: UNIX, FTP, Oracle 10g, Cybermation for Scheduling, FTP Pro, QC, MS Office and MS Visio.

Responsibilities:

• Performing role of QA Coordinator & Tester
• Preparation of Test Cases based on the Test Scenarios.
• Developed the Test cases after going through the requirements document.
• Developed the Test plan and test scripts.
• Maintaining the Traceability matrix.
• Responsible for both Manual and Automated testing.
• Defined and documented test plans for applications and ongoing projects
• Performed functional, regression, performance testing
• Defects were Tracked, Reviewed, Analyzed and Compared using Quality centre.
• Verifying the Backend by giving SQL’s through Oracle.
• Worked closely with the business analysts and developers to identify the processes that can be automated.
• Preparation of Test Summary reports.
• Documented the defects and provided metrics to the management based on the coverage’s
• Participated in scheduled meetings and maintained good relationship with developers.
• Support End-to-End testing for web application.
• Preparation of Test Metrics.

Confidential

Technology: Data Mart ETL using Shell Script, Oracle 10g, Cybermation for Scheduling, FTP Pro, QC, MS Office and MS Visio.

Responsibilities:

• Performing role of QA Coordinator & Tester
• Reviewed the user requirements and participates in design walkthrough meeting.
• Create documents related test plan and test cases and review it with client.
• Reviewed manual testing methods and developed and executed automated sql scripts.
• Created, Debugged and executed the test scripts.
• Involved in testing the functionality of ETL Batch Processes.
• Performed Integration, system and Regression testing using manual testing.
• Used SQL queries to perform Back end testing of the database.
• The bugs detected were recorded and notified to developers and managers using Quality Center.
• Closely interacted with developers to fix bugs.
• Schedule and Lead offshore team to guide and accomplish the testing task.
• Attendweekly project teammeetings and given Status Reports to Management.

Confidential

Technology: Data Mart ETL using Shell Script, Sql Server, Oracle 10g, Cybermation for Scheduling, p Pro, QC, MS Office and MS Visio.

Responsibilities:

• Performed role of QA Coordinator & Tester
• Reviewed the user requirements and participates in design walkthrough meeting.
• Create documents related test plan and test cases and review it with client.
• Reviewed manual testing methods and developed and executed automated sql scripts.
• Created, Debugged and executed the test scripts.
• Involved in testing the functionality of ETL Batch Processes.
• Performed Integration, system and Regression testing using manual testing.
• Used SQL queries to perform Back end testing of the database.
• The bugs detected were recorded and notified to developers and managers using Quality Center.
• Closely interacted with developers to fix bugs.
• Schedule and Lead offshore team to guide and accomplish the testing task.
• Attendweekly project teammeetings and given Status Reports to Management.