SUMMARY

• 6 plus Years of career reflecting experience in the field of Information Technology as a Senior Release Coordinator with strong experience in Change and Release Coordination and Business Objects report/dashboard development
• Extensive experience in the areas of Project Management, Requirements Management, Configuration Management and Software Quality Assurance applying CMM (Capability Maturity Model) techniques.
• Experienced in Agile Environment (Scrum Master) over 5+ years.
• Experienced in Requirement gathering and delivering reports in short deadline
• Gained knowledge in the Software Development Life Cycle
• Experienced in using ITIL tools Service Manager and Service Now
• Experienced in using IBM Data Stage by creating Extract, Transform and Load jobs
• Expert in coordinating an Enterprise release with various team
• Expert in creating reports in Service Now and SAP Business Objects 4.1
• Have strong experience in creating SQL queries for various reports/dashboards
• Have experience in mapping requirements, writing test cases and logging defects in HP Quality Center
• Expert in hosting and coordinating Emergency CAB meetings and Emergency releases
• Ability to work effectively and efficiently in a team and individually with excellent interpersonal, technical and communication skills.

TECHNICAL SKILLS

Languages: C, HTML, VB Script, COBOL, Java basics

Operating Systems: Windows 98/2000/XP/8/10

Reporting Tools: SAP Business Objects 4.0/4.1

Service Management Tools: IBM Service Manager, Service Now

Testing Tools: HP Quality Center

ETL Tools: IBM Data Stage

Methodologies: Agile, Kanban, Waterfall

Databases: DB2, MySQL, MSSQL, Netezza, MS Access

DB Tools: Squirrel, Microsoft SQL Server Management Studio

Other tools/Software: IBM RTC, Eclipse, Salesforce, Sharepoint

PROFESSIONAL EXPERIENCE

Confidential, San Antonio, TX

Release Coordinator

Responsibilities:

• Responsible for the coordination of an Enterprise and Emergency releases
• Responsible for hosting the Change Advisory Board (CAB) meetings & Release Readiness meetings
• Provide 24*7 oncall support for Major Incident Calls and Emergency Releases
• Work closely with internal and external clients, business analysts, developers, testers and other team members to understand enterprise wise change and release management process
• Design and develop reports and dashboards to keep track of the changes and releases
• Provide Weekly release report to the Management
• Host the Scrum meetings and update the backlog
• Create jobs to extract, transform and load data from one source to another using IBM Datastage
• Create Universes, reports and dashboards using SAP Business objects 4.1 for users and management
• Performed Training Validation and Production Validation for MSRs

Environment: Service Now, Service Manager, IBM RTC, SAP Business Objects 4.1, Squirrel, My SQLIBM DataStage, MS Access, VB Script, Netezza, Agile, Kanban, Sharepoint, Salesforce

Confidential

Release Coordinator

Responsibilities:

• Responsible for the coordination of an Enterprise and Emergency releases
• Responsible for the successful build completion for the changes approved in the Change Advisory Board (CAB) meeting
• Provide 24*7 oncall support for Major Incident Calls and Emergency Releases
• Work closely with internal and external clients, business analysts, developers, testers and other team members to understand enterprise wise change and release management process
• Design and develop reports and dashboards to keep track of the changes and releases
• Provide Weekly release report to the Management
• Create jobs to extract, transform and load data from one source to another using IBM Datastage
• Create Universes, reports and dashboards using SAP Business objects 4.1 for users and management
• Performed Training Validation and Production Validation for MSRs

Environment: Service Manager, IBM RTC, SAP Business Objects 4.1, Squirrel, My SQL, MS Access, VB Script, Netezza, Agile, Kanban, Microsoft SQL Server Management Studio, Sharepoint

Confidential

Test Engineer

Responsibilities:

• Created and documented the business requirements into Functional Design and Technical Design Documents
• Created Test Cases and Test Suites for different types of Testing in Quality Centre
• Mapped the requirements to the valid test cases in Quality Centre
• Performed Various Testing like Unit Test, System Test, Integration Test, Regression Test and User Acceptance Test
• Validated the Test Cases and Closed the Test Cases
• Logged the defects in Quality Centre and assigned it to Dev team
• Revalidated the defects and closed it if successfully fixed
• Created SQL queries to validate the data before and after executing the test case
• Created SQL queries to validate the data in the Database for the report that got generated through the application
• Prepared meeting notes on daily execution/highlight of the project and sent out the reports to manager

Environment: HP Quality Center, Microsoft SQL Server Management Studio, Waterfall method

Confidential 

Test Engineer

Responsibilities:

• Work closely with internal and external clients, business analysts, developers, testers and other team members to understand enterprise wise change and release management process
• Created and documented the business requirements into Functional Design and Technical Design Documents
• Created COBOL application for managing the leaves of an employee
• Created CICS based COBOL application for an employee to apply leave in a mainframe system
• Created leave reports using SQL based COBOL application
• Created multiple leave reports based on the user and his role and permissions
• Created JCLs to execute these COBOL applications
• Created Unit Test Cases and Test Suites and performed Unit Testing on the Leave application

Environment: COBOL, JCL, DB2, CICS