EXPERIENCE SUMMARY:

• Software System Analyst with over 8 years of IT experiences in Analysis, design and testing execution in different applications that include Client/server and Web - based applications.
• Hands on Experience in both Manual and Automated testing using Dev test, WinRunner7.5
• Thorough knowledge of the entire Software Development Life Cycle (SDLC).
• Good working experience in Content Management System (CMS) like Team Site and also good knowledge on Adobe Experience manager (AEM) for authoring and deploying.
• Expert in different types of testing that include System testing, Integration testing, User Acceptance testing (UAT), Regression testing with automated testing tools, Load testing, Performance testing.
• Execution of test scripts covering both positive and negative test scenarios. Create defect in the Clear quest and follow up on the retest scenarios.
• Created JIRA tickets for data setup, use data to create data-driven tests to validate the same scenario with different test data
• Used Test Director for Execution of Test Cases and Defect Tracking system
• Involved in Migration testing from legacy system to new systems.
• Expert in Testing Life Cycle (TLC) - phases include: Risk Analysis, Planning Process, Test Design, Performing Test, Defect Tracking and Management and Test Reporting.
• Extensive work experience in Designing Test plans, defining Test cases, generating and maintaining test scripts
• Worked on the Product catalog team which creates promotions, managing customer data, analyzing customer data for customization.
• Expert in testing, Web testing, Client/Server testing and Back-end Testing.
• Knowledge including Big Data Hadoop, BI tool, and SQL to generate Ad Hoc Reports.
• Strong working experience in Windows NT and UNIX environments.
• Expert in generating user Scripts and Load Scenarios using Load Runner for different transactions to execute Load Testing, Stress Testing, and Acceptance Testing.
• Coordinated between QA, Release Engineering, and Documentation teams.

SKILL:

Automation Tools: Detest, Win Runner 6.x/7.x, Test Director 7.5Quick Test Pro 6.5, Mercury Quality Center.

Applications: SIEBEL, ATG eCommerce, Telegence, Teamsite, AEM

Databases: Oracle, SQL Server, MS-Access.

Language Tools: JavaScript, HTML, Toad, XMLSpy, MS Office, Remedy, Clear QuestCSI, Web Trends, Analytics, SOAP

Reporting: Hadoop, BI, SQL Plus

PROFESSIONAL EXPERIENCE:

System Analyst- Application Development Support

Confidential

Responsibilities:

• Icreatemock virtual service in CA Dev testmanually via request andresponsepair as wellas withWSDL.Supportdevelopers and testers across mostSDLCphasesand worked on API callsome of these calls are SOAP or Rest over http withJsonobjects.
• Itestedthe transaction using SOAPUI. I work on Remedy ticket for new request and TDP request fordefectsand worked withService Layerteam to configure thenew virtual servicethatare createdin CA dev test.
• Usingservicevirtualizationreplaces complex application and dependencies in end to end testing transitions flows with simpler virtualized services which simulates the original application.
• Virtualizationcan be implemented Confidential any layer in the architectures stack depending on what components you want toisolate.Servicevirtualizationautomaticallycapture realistic behavior using recording mode.

Supporting Tools: Functional Testing, UAT testing and Performance Testing, System Testing using Linux and CA Dev Test. XML Validation, Service Layer and Soap UI.

System Analyst- System Integration Testing

Confidential

Responsibilities:

• Interface and Design tool a web application that exercises control over the Confidential & Confidential simulators.ICD- Confidential hosts environments, which are designed with different customer needs as inputs.
• Functional test and performance test are done using ICDT and Devtest tools to support complex simulators for functional, assembly and UAT testing.
• Load the Schema definition into the tool and configure the data elements in the tool for each function in the XML as inputs/outputs.
• Validate the data and the flow by analyzing the request/response and troubleshoot the operation by checking the Log files in the simulators. Work with development for any code related issue and also work with data team for the end to end data setup for checking all flows.
• Simulators are Software server instance which will mimic the behavior of provider application by stubbing the data as per interface agreement.
• Created simulators using SOAP over HTTP/JMS, HTTP/XML, JMS, EJB. The technical artifacts will define the interface WSDL along with XSDs/XML to use the interface type.
• Functions include creating simulator, validating simulator, deploying simulator, migration and upgrade simulators. Executing simulators will flow data from front-end web application to back-end which are CSI, Yoda, and Billing application.
• Flows include Wireless flow, Directv flow, Uverse and DSL products which are used in executing for functional test and E2E testing.
• Used POSTMAN to mimic XML posting for request/response validation to check the application. Also used JMeter for helping the testing application for various scenarios.
• Worked extensively testing Microservices for eCommerce applications for Wireless Local Loop product during the launch to the customer.

Supporting Tools: ICDT for Functional Test and Performance Test, CSI Backend Dependency for check API by version and adapter details, JSON formatter and validator, Bugzilla to file defect, CA Service Virtualization(Dev Test),TDP for user stories, XML Spy to validate XML,SQL,, Postman, QC HP Application Lifecycle Management, Itrack for vast front door request. Confidential & Confidential WSDL Builder, API 360, Splunk, ACR ( Confidential & Confidential Coordinated Repository to check API and WSDL).

Confidential

System Analyst

Responsibilities:

• Responsibilities include creating Promotions for B2B customers, associating to customer accounts based on the CRM Contract rules agreed based on the contract between Confidential & Confidential and Business customers.
• Support business customer request which includes Site customization for Sales, Customization for Account management which include permission, viewing, profile management, cost-based filters and product based filters for both sales and servicing.
• Worked on multiple reports for business needs to serve business customer needs to take business decisions and to improve customer satisfaction.
• Helped in the automation of Contract Creation, Customer Site creation, Product ps, filters and rules for site creation for the customers.
• Worked on iPhone launch for data setup, End to End testing performance test for high load volume for iPhone launch, high profile customer supports.
• Worked on creating vanity site for high profile customers which is easy to remember. For example. This will help to post the vanity site on customer websites.
• Worked extensively on PRC tool which helps customer data management for sales and servicing. These are customized based on CRM Contract application (ROME/ECPV) for the custom contract between Confidential & Confidential and External business customer.
• Worked on the TeamSite Tool to author and publish content for customer data and also Premier specific site content
• Update customer site in production including creatingthe login, add rate plan, promotion, and features and create a vanity link to the business customer. I use to create customized vanityURLlink using Confidential & Confidential domain we use (HTML, Image mappingTeamsitetool). VanityURLusingATT& Confidential .

Tools: used:Telegence,Teamsitevanity tool, AEM, PODC (Premier Online Data Catalog, BusinessTelesales,CSR tool(Current Customer Service Representative), HTML, SQL, ATG, ecommerce.