PROFESSIONAL SUMMARY:

• Over 8+ years of Experience in IT industry with Emphasis in Quality Assurance testing and Strong knowledge and experience in all phases of Software Development Life Cycle (SDLC), Agile/Waterfall Methodology and QA Life Cycle (STLC).
• Extensive experience in handling different projects such as Banking, Financial, Anti Money Laundering (AML), Insurance, Brokerage, Mortgage, Investments, Credit Card, Healthcare (TriZetto FACETS), Telecom and Retail, e - Commerce (POS) domains.
• Experience in test automation tools like HP Quick Test Pro (QTP/UFT), Selenium, TFS, Quality Center.
• Having experience in working with Mainframe and DB2 enjoinments.
• Experience in preparation of different types of test cases for SWIFT Interface.
• Extensive experience in EDI implementations. Experience in EDI transaction like 270, 271, 276, 834, 837
• Experience in Adhoc testing, Integration Testing, retesting, Performance Testing, Functional Testing, Regression Testing, Positive and Negative Testing on Trading Stocks, Options, Mutual Funds, Account Summary, Quotes, RDC and Transfers.
• Expertise in Point-of-Sale (POS) applications testing Center, Bugzilla.
• Expertise in functional testing AUT using Selenium IDE and Selenium WebDriver using Junit/TestNG testing framework.
• Hands on experience of performing end to end testing, functionality testing, browser compatibility testing, UI of ecommerce software. es (EOD-End of Day, SOD- Start of Day) for conducting batch testing.
• Extensive experience in testing of client/server, WEB Based, Stand-alone and database applications developed in Java, ORACLE, UNIX and Windows etc.
• Experience in analyzing and understanding business requirements and functional specification documents.
• Expert in developing test plans, test cases, test data, test checklist, defect tracking and reporting.
• Experience with Mobile application testing - iPhone, Android, Blackberry and feature phones using Simulator "Device anywhere" “Perfecto”.
• Experience in Database testing by using Oracle & SQL databases, SQL, Joins, and SQL Queries.
• Expertise in Test management tool Quality Center for Managing Test cases, Executing, Defect tracking and reporting
• Experience in Project management tool 4sight for Managing Client requirements, Test cases, Executing, Defect tracking and reporting.
• Excellent knowledge in testing applications developed in JAVA, JSP, XML, HTML, .NET and JavaScript
• Manual Testing experience involves Test Planning, Test scenario creation, Test case writing, Test data creation using MS Excel, SQL and Perl, DB validation, Defect reporting with Test and Defect management in TFS/ALM/Quality Center/Test director.
• Extensive experience in Black box, White box, Gray box, Green box testing of different types of applications.
• Good experience in UAT testing & Pre UAT testing at client end.
• Experience working with Quality Management System (QMS) and Electronic Document Management System (EDMS)
• Proficient with tools such as MS-Excel, MS-Word, MS-PowerPoint, MS-Outlook.
• Extensive work experience in System testing and Regression testing on diversified Platforms like UNIX and Windows.
• Experience in working with BIG Data applications using HDFS, Map Reduce, Hive, PIG & Sqoop.
• Experienced in testing and validating several Transformations through ETL Testing manually.
• Strong communication, presentation and interpersonal skills as well as strong problem solving skills and a great team player.

TECHNICAL SKILLS:

Testing Tools: Calabash, QTP, Selenium, ALM/Quality Center, Bugzilla, LoadRunner, MTM, WinRunner, TestDirector, SOAP UI, JIRA, Cucumber, Jbehave

Operating Systems: Windows, Unix, Linux, Android, iOS & Mac

Web Technologies: ASP, ASP.NET, HTML, CSS, DHTML, Java Script, VB Script, XML, XPATH, AJAX, Servlet, JDBC, JSP.

Database Technologies: SQL server, MS: Access, Oracle, DB2

Version Control Tools: Team Foundation Server (TFS) Others SharePoint, MS Project Server

Mobile Devices: Iphone, Ipad, HTC, Android devices, Blackberry, Windows phone

Bug Reporting Tools: Test Director, ALM, Quality center, Rational Clear Quest, Ab-Initio (ETL tool)

SDLC: Waterfall, Agile, JIRA, Spiral, RUP, Scrum

Business Applications: Microsoft Office Suite: MS Word, Excel, PowerPoint, Outlook

RDBMS: SQL Server, Oracle, DB2

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Sr. Automation QA

Responsibilities:

• Created test cases and test scripts and developed Requirement Traceability Matrix to match the requirements.
• Performed Business functionality testing, which involved testing of all core functions of the application.
• Good understanding of CFPB requirement, Home loan, Mortgage, Home Equity loan, Loan origination process, Loan Suppression.
• Performed different kinds of testing like Functional, GUI, Integration, Smoke, Backend, Regression and System Testing.
• Analyzed the SRS (System Requirement Specifications) and developed Test Cases, Test Scripts to cover overall quality assurance testing.
• Involved in working with files and programs in UNIX.
• Flex cube System for the Loan Syndication Module including, Customer Setup, Facility Setup, Tranche Set Up and Loan Origination. Involved in testing the Automation process of the Application using QTP
• Involved in testing iOS and Android for TIDE Application with different devices such as: iPad, HTC One, Samsung tablet, iPhones, Chromebooks
• Involved checking database structure by building complex SQL queries.
• Involved in entire Project testing life cycle from requirements, testing to delivery of the application.
• Involved in manual testing of front end functionality, hyperlinks, navigation, GUI and system integration testing of the application.
• Used Test Directory for tracking the defects, and reporting defect with proven documentation and testing on platforms on web services, java, DB2, web sphere.
• Worked on service center and JIRA for ticketing, issue tracking, bug tracking, integrating MS projects, logging time spent in each phase.
• Performed testing on Mobile Application in Android and IOS devices.
• Used Selenium WebDriver and TestNG to run the parallel testing.
• Customized the QTP test as per the test Case by using the VB-Script
• Executed Manual test scripts via Quality Center; Extensive Web Testing, Gray box, Black box and White box testing.
• Performed cross-browser testing to check the functionality of the application in various browsers.
• Interacted with the developers for bug fixes and problem resolution.
• Involved in multiple browsers testing using Selenium RC.
• Extensively used ALM/Quality Center for Test planning, Bug tracking, and Reporting.
• Created snapshots of the bugs/defects to enhance the understanding of the defect for developers.
• Developed detailed Testing Strategy for the entire application and developed various types Test cases, Test Scenarios.
• Involved in the Execution of automation test scripts for web applications.
• Actively participated in the Review Meetings for Functional Specifications Document and Technical Design Documents.
• Created and maintained documentation of processes or procedures.

Environment: ALM/Quality Center, Mobile Testing (Android, IOS, HTC, Ipad), ALM, QTP, JAVA, Selenium, JAVA, JavaScripts, Gherikns, HTML, XML, CSS, VB.NET, VBScript, Oracle, SQL Server, IBM WebSphere, JIRA, Agile, API, Windows NT/2000, UNIX, Tablue

Confidential, Philadelphia, PA

Sr. EDI Tester/ Quality Analyst

Responsibilities:

• Performed All phases of end-to-end testing which includes Smoke testing, Functionality testing, Integration testing, Regression testing, back end testing etc.
• Used Quality center to developed test cases in Test plan module and executed test cases in Test Lab Module and logged the defect in defect Module.
• Use California MMIS Mainframe system to submit claims, collect test data, and access different software environments.
• Created automated test scripts and Performed Functionality testing in the multiple phases of the application and analyzed the results using Quick Test Pro (QTP).
• Involved in writing detailed test cases and executed test cases in ALM/Quality Center.
• Performed Shell Scripting and PL/SQL programming to resolve business problems of various natures.
• Performed Database integrity testing by executing complex SQL Queries.
• Tested the EDI 834 interfaces, Developed test cases and test scripts for all 834, 835, 276, 277, Institutional and Professional HIPPA Transactions
• Worked on MediTech, e/PREMIS, McKesson, 3MScripts, and All Scripts.
• Creating and testing 834 transactions for 5010 and 4010 and mapped the changes according to ICD 9 and ICD 10.
• Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
• Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing (system and integration testing) and Documenting the test results.
• Conducted Validations for different FACETS modules Providers, Claims and Membership.
• Verified the application’s functionality on different Configurations by performing Configuration Testing and Security Testing. Tested XML request and responses using SOAP UI.
• Executed automated Selenium scripts and reproduced failures manually.
• Responsible for testing of different Medicare Benefit terms and Programs according to Configuration library.
• Perform functional, regression and UAT testing for multiple releases on Enrollment, Member Services and Correspondence modules.
• Enhanced the script by inserting checkpoints for checking objects, pages, text and tables in the website using QTP.
• Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
• Coordinate and document Launch Readiness Assessment and Deployment Plan.
• Experience with documenting Claims processing lifecycle and got good exposure of X12 834 transactions for HIPAA 4010.
• Tested web applications in a variety of browsers and involved in black box testing for both SQL and NOSQL databases.
• Developed complex level queries using FACETS Data Model to retrieve data from Backend.
• Responsible for gathering requirements, design and develop data warehousing ETL solutions and delivery reports.
• Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
• Performed Database testing (Data Warehouse / ETL) on ETL validating data in Sources/Targets
• Tested multiple Web Application as well as Client Server Application.

Environment: TRIZETTO FACETS, QTP, Selenium, Winrunner, JAVA, XML, BizTalk, HL7, QNXT, Edifecs transaction Management, Para soft, HIPAA EDI, HP Quality center, MS Visio,, Ultra edit compare, SQL, MS Office, MS sharepoint, Web service, SOA, ETL, Informatica, Data Warehouse

Confidential, McLean, VA

Responsibilities:

• Analyzed Business Requirement Document and Technical Specifications Document and scripted the test cases.
• Provided the test summary report to the QA Lead and coordinated with the fellow QA to plan the test execution.
• Prepared various test reports from Quality Center such as Test Execution Status, Test Plan, Test Lab, Test Execution Summary, Defect Summary/Details report.
• Involved in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing using QTP.
• Interacted with Cash Management Division and Compliance Office to review the AML (Anti Money Laundering) requirements and provide Positive Pay service to reduce check fraud
• Used JIRA to track and close Defects as and when Defects were fixed.
• Extensively used SOAP UI and REST client for testing SOAP, RESTful Webservices
• Automate the test cases using Selenium IDE and web driver.
• Fielded customer calls identifying credit card charges and supplying invoice copies, statements and any other customer requirements as needed
• Validated web pages using coded UI and stored results on TFS.
• Participated in SCRUM team development and maintaining testing environments
• Used SQL queries to validate the data between the backend and the front end.
• Created test cases for various modules in MS Excel and exported them to Quality Center for Test Case Management.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Performed Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing.
• Provided support to customers and banking center teammates regarding escalated issues on the phone, through instant messenger, fax, and email regarding credit card accounts
• Created automation scripts in QTP and made a suite of scripts when needed.
• Actively participated in Walkthroughs and Daily status report meetings.

Environment: Quality Center, ASP.Net, JAVA, Selenium, SoapUI, AML, DataWarehouse, JavaScript, MS SQL Server, Windows, QTP, DB2, SQL Queries, MS-Office, Etc.

Confidential, Washington, DC

Test Engineer/ Mobile Tester

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Use agile systems and strategies to provide quick and feasible solutions, based on Agile system, to the organization.
• Conducted GUI, Backend, Data Driven and Security Testing.
• Validated XML request and response with different sets of test data to perform web services payment validation.
• Performed Black box, Gray box testing and User Acceptance Testing (UAT).
• Wrote and modified required SQL validation scripts, and writing scripts in SQL to validate the outputs.
• Uncovered multiple issues related to the data population in the backend database using QC.
• Validated data nodes after running the XML file in SOAP UI.
• Developed test scripts for the test cases in QC for functional and regression testing.
• Performed Back End testing by executing SQL queries on Window and UNIX platform.
• Used Custom Reports, Built In reports and System Reports, Trend Reports function within Quality Center to track and report issue related activities.
• Developed and executed test cases test Scenarios and followed-up defects using Quality Center.
• Developed Test scenarios, Test Scripts and Test cases based on Requirements.
• Performed rigorous manual testing such smoke testing, Integration testing, Regression Testing, End to End Testing and System Testing.
• Attended regular meetings to review the test cases and test plans.

Environment: Quality Center, Windows, Oracle, JAVA, QTP, MDM, MTM, XML, Xpath, Oracle, API, SOAP UI, Agile, Html, SQL, UNIX, Toad, MS Office

Confidential, Houston, TX

POS Tester/ QA Analyst

Responsibilities:

• Review and understand requirements related to POS (Point Of Sales) systems designed by Third Party Vendors like Retail Information System.
• Worked with mobile app IOS and Android native application.
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, and IOS etc.
• Worked with POS System and involved in testing functionalities related to sales tracking, POS scanning, Store ISP, ordering forecast, adjustments, custom retail price and promotions in POS.
• Performed functional testing of individual modules (Accounts, Trading, Quotes and More) of the Application on iOS, Android, Blackberry OS, Windows OS operating systems.
• Wrote the test script for mobile E-commerce and POS applications
• Enhanced QTP script using recovery scenarios for error handling.
• Worked on various POS functional areas - Sales, Returns, Bundle Returns, Offer pricing and integration of POS
• QXDM tool used to capture logs while executing test cases.
• Worked with three mobile application simultaneously: iOS (iPhone & iPad), Android and WP7.
• Involved in creating output values using QTP.
• Verify test results on Database testing using query skills using SQL and validation.
• Identify, Log and follow-ups on all defects found during testing by using TFS.
• Responsible for tracking and closing defects using Rally during SIT/UAT.
• Providing training on new Point of Sale (POS) functions to production support team.
• Executed test cases and reported defects using Microsoft test manager (MTM).
• Also Involved in Mobile Computing testing with Windows, and Android apps essentials including cross-browser testing using UI framework.
• Designed and maintained test schedules, test plan, test strategy, test assignment documents for various testing activities (using SharePoint and Microsoft Test manager).
• Act as the contact for coordinating test efforts with other systems/projects.
• Re-tested the application to check whether the defects are resolved or not (Regression Testing).
• Wrote and modified required UNIX scripts and other SQL validation scripts for Oracle and writing scripts in SQL to validate the outputs analyzed test results and creating performance evaluation reports.
• Tested the mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere, perfecto mobile and Simulators like: Android SDK, iOS SDK etc.
• Comprehensive experience with agile testing process using SCRUM.
• Performed data driven testing and parameterization using vb script in QTP.
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document.

Environment: Windows, POS, Order Management, Supply Chain, SAP, HP ALM/Quality Center, SQL, TFS, MTM, Rally, QTP/UFT, XML, UNIX, Linux, Soap UI, VBScript, Java, Agile, Oracle, Android, Mobile Devices for IOS, Blackberry, Perfecto Mobile

Confidential, Chicago, IL

Quality Analyst

Responsibilities:

• Analyzed business requirements and module-specific functionalities to identify test requirement.
• Developed Requirements Traceability Matrix to track requirements.
• Manually tested each module of the application and verify against expected results.
• Analyzed user requirements and prepared test approach document.
• Checked the data flow through the front-end to back-end and used SQL queries to extract the data from the database.
• Performed Web Services testing and Validated XML request/response data using SOAPUI.
• Defect tracking & logging of defects in Quality Center and verifying the fixes.
• Extensively used QTP for generating the automated test scripts also used data driven tests
• Worked on troubleshooting of the entire claim processing issues with all the providers and hospitals.
• Prioritize testing priorities based on business risk, Access testing assets anytime; anywhere via a browser interface using TFS.
• Performed Stress, Load and Volume Testing using Load Runner and Win Runner.
• Performed extensive manual testing on critical functionalities of the application.
• Modified and maintained test cases with changes in application interface and navigation flow.
• Prioritized and reported defects, presented documents and reports in weekly team meetings.
• Simulate business use with multiple users with typical business scenarios.
• Interacted with developers and team members for verification and validation aspects.

Environment: Windows, SQL, Quality Center, QTP, API, UI, .net, SQL Server, Java, Soup UI, UNIX, SOAP UI, Web Services, Etc.

Confidential, New York, NY

QA Analyst

Responsibilities:

• Performed onsite-offshore coordination for multiple projects to perform test related activities.
• Involved in Development of Test cases and Test plan, Test Approach, Test Scope, Test Strategy documents.
• Entered bugs in Quality Center, verified bug fixes and performed end to end testing.
• Used Eclipse IDE executed and tested various functional modules in Java code using assertion.
• Submitted estimates to management based on evaluation of new requirements and develop and debug automated test scripts.
• Backed-up in Deposit Services wire room, reconciling official bank checks, large dollar item analysis, ordering savings bonds and reconciling of various internal general ledger accounts
• Performed Functional, Regression and Integration testing of various modules of the applications.
• Actively took part in weekly status meetings and also informed the upper management about various issues arising from testing and informed about testing status and issues.
• Designed and Developed Regression Selenium WebDriver test script that connects to REI TOAD ORACLE SQL and TOAD My-SQL database and performs backend testing (SQL queries).
• Sold bank products such as cashier's checks, money orders, traveler's checks and cash advances and cross sold bank products and services
• Performed back-end testing of the entire application to ensure data integrity.
• Performed functional and regression testing using Selenium and TestNG.
• Interfaced with development team to point out bugs and retest fixed bugs.
• Prepared QA Audit Test Report at the completion of the project.
• Executed SQL queries to check the data table updates after test execution.
• Highly proficient in using Microsoft excel, word, MS Project, MS PowerPoint, MS Visio.

Environment: Quality Center, Selenium, QTP, MS Office, XML, JAVA, Jenkins, Cucumber, TestNG, Maven, SOAP UI, RestFul, JavaScripts, SQL server, Agile, CSS, HTML, Oracle, UNIX, JIRA

Confidential, Huntsville, AL

QA Analyst

Responsibilities:

• Formulated detailed Test Plan, Test Cases and Testing Procedures, which included Test Cases/Scripts, capturing Test Results and capturing and resolving Test Anomalies.
• Have experience designing and writing training manual templates, design formatting, and project planning and writing technical documents.
• Designed and developed various abstract classes, interfaces, classes to construct the business logic using C#.NET
• Use agile systems and strategies to provide quick and feasible solutions, based on agile system, to the organization.
• Exported Manual test cases into Quality Center and maintained the same in the Test Plan module.
• Performed test case assignments in Test Lab modules of Quality Center.
• Conducted GUI/Usability Testing and Black Box Testing according to specifications.
• Investigated software bugs and interacted with Dev team to resolve bug issues using Quality Center.
• Used various aggregate functions through SQL queries in order to validate the data load in order to perform Backend Testing.
• Postpaid Pricing Refresh project which enabled postpaid pricing refresh for all channels for new and existing post-pay customers.
• Conducted GUI automated testing using QTP.
• Participated in conducting System testing and End to End testing manually.
• Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on the oracle database.
• Documented bugs found out during the process of testing.
• Worked with business users, business analysts and SMEs to understand different critical business processes.
• Identified, analyzed, and documented defects, errors, and inconsistencies in the application using Quality Center.
• Created and Maintained Test Matrix and Requirement Traceability Matrix.

Environment: Quality Center, JIRA, QTP, Java Script, Perl, Oracle, Toad, API, C#, .Net, Soup UI, XML, .Net, etc.