EXPERIENCE SUMMARY:

• Professional Scrum Master with over 11 years of experience in Quality Assurance and Business System Analysis.
• Strong understanding of Consumer Lending, Mortgage, eCommerce, eMedia and Mobility domains with business and functional knowledge.
• Extensive experience working in Agile Development process.
• Experience testing AWS - Cloud based applications.
• Experience in testing Mobile Applications (Native, Hybrid, Web), Push Notifications, In-App alerts, News & Videos, Network Operations, Streaming Media, Application Upgrade, Handling Interruptions, Payment Solutions and Social Media Sharing.
• Experience in creating User Stories and writing Acceptance Test Cases out of requirements.
• Experience in Test Planning, Test Estimation, Test Strategy, Project Management, Customer Outreach, People Management, Test Environment setup, Onshore-Offshore coordination, Test Scripts Creation and Execution, Test Data Setup, E2E System Integration testing, Defect Triage, Team Handling, Task allocation and monitoring, analyzing test results and Tracking of Defects using various tools.
• Skilled professional in the areas of PL/SQL, REST, Database Concepts and SQL Queries.
• Experience in leading a team of 17 members with direct reports.
• Worked on API and Web services testing using SOAP UI and various plugins like Postman, Poster and Advance REST client.
• Responsible for creating Weekly Status Reports, managing client interaction, implementing and monitoring processes for onsite-offshore testing.
• Strong abilities in Quality Assurance, System Analysis, Manual Testing, Interruption Testing, Database Testing, User Acceptance Testing (UAT), Integration Testing, Regression Testing, System Testing of Web-based, Client/Server and Mobile applications.

SKILLS SUMMARY:

• Skilled professional for Soap UI, API Testing, Web Services, Mobile Application Testing, PL/SQL, REST, PCI-DSS Compliance, Database Concepts and SQL Queries, Functional Testing, Testing applications on iOS/Android platforms.
• Ability to lead, drive, manage, motivate and develop a high performing team.
• In-depth knowledge of SDLC and STLC, System testing techniques and methodologies, Agile model.
• Strong experience working in a geographically distributed team environment.
• Defect management in JIRA, Mantis, Bugzilla, QMetry and Quality Center.
• Secure payment processing (Credit Card Payments and Loyalty / Gift Cards Purchase) and E-commerce expertise.
• Strong Communication, Interpersonal and Team Co-ordination skills.
• , mentoring, deploying and counseling of the processing associates.

TECHNOLOGY/SKILLS:

Proficient in: SoapUI, API Testing, Web Services, AWS - Cloud, SOAP/REST, Database Concepts, SQL Queries, Project Management, Team Management, Test Planning, Test Estimation, Client Interaction, Mobile Application Testing and Functional/Manual Testing., Performance Testing, Automation testing

Defect Management Tools: Rally, BugZilla, Mantis, JIRA, Quality Centre, TestLink, TFS, QMetry, Mobile Devices iOS devices (iPhone, iPad iPod), Android Smartphones and Android Tablets, Windows Phone, BlackBerry OS

Web Authoring Tools: SQL Queries, PL/SQL, C#, Linux Commands

Products: Tortoise SVN, SQL Server, Oracle, Eclipse, Nessus, Zed Attack Proxy, OWASP, Visual Studio .Net, Rally, JMeter

PROFESSIONAL EXPERIENCE:

Confidential, Raleigh, NC

Associate Manager Quality Engineering

Solution Environment: AWS - Cloud, Web Application Testing, Preparing Financial Test Data, Content Verification, Functional, System Integration and Regression Tests.

Responsibilities:

• Implementation of process and workflow in the project.
• Ownership of development and implementation of test plan, test cases, test scripts and test estimation using business requirements and design documents while specifying testing overview, approach, strategy, scope and roles.
• Involved in different testing activities like functional, integration, E2E system Integration, regression and user acceptance testing.
• Responsible for analyzing test results to make sure that the requirements have been met and existing system requirements have not been broken.
• Responsible for work allocation to rest of the team, defect review, preparing defect reports and test summary status report.
• Responsible for communicating test progress, test results, and other relevant information to client, project stakeholders and management.
• Acting as a point of contact for offshore.
• Co-ordinating the Defect Triage and Escalations

Confidential, New York

Senior Quality Assurance Lead

Solution Environment: Mobile Applications (Native and Hybrid), Web Services, Manual Testing (Mobile, Functional and UI).

Tools: JIRA, Fiddler Omniture, Perfecto Mobile, Test Flight

Responsibilities:

• Test application for latest business news on stock markets, financial & earnings on Confidential .
• Test world markets streaming charts & video, check stock tickers and quotes.
• Test Push Notifications, In-App alerts and ensured that users are getting proper alerts as per their subscriptions.
• Perform Application Upgrade testing and Network Testing (Carrier Networks and Wi-Fi)
• Implemented Process and Workflow in the project.
• Interact directly with Client and Development personnel to gather software requirements.
• Analyzed Business and Functional requirements to develop Test Scripts.
• Reviewed and optimized manual test cases and tracked defects, verified fixes, and performed follow-up work to resolve issues.
• Development and implementation of test plan and test estimation using business requirements and design documents while specifying testing overview, approach, strategy, scope and roles.
• Responsible for analyzed test results to make sure that the requirements have been met and existing system requirements have not been broken.
• Responsible for work allocation to the team, defect review, preparing defect reports and test summary status report.

Confidential

Senior Quality Assurance Lead (E-Commerce)

Solution Environment: Web Application, Web Services, Manual Testing (Database, Functional and UI).

Tools: Mantis, TargetProcess, Test Link

Responsibilities:

• Involved in implementation of process and workflow in the project.
• Involved in development and implementation of test plan, test cases, test scripts and test estimation using business requirements and design documents while specifying testing overview, approach, strategy, scope and roles.
• Involved in different testing activities like functional, integration, system, regression and user acceptance testing.
• Responsible for analyzed test results to make sure that the requirements have been met and existing system requirements have not been broken.
• Responsible for work allocation to rest of the team, defect review, preparing defect reports and test summary status report.
• Acting a point of contact from offshore.

Confidential

Quality Assurance Lead

Solution Environment: Mobile Applications (Native and Hybrid), Web Services, Manual Testing (Mobile, Functional and UI).

Tools: JIRA, Fiddler Omniture, Test Flight, Perfecto Mobile

Responsibilities:

• Managing delivery of various modules of Confidential mobile applications.
• Implemented Process and Workflow in the project.
• Liaised directly with Client and Development personnel to gather software requirements.
• Analyzed Business and Functional requirements to develop Test Scripts.
• Reviewed and optimized manual test cases and tracked defects, verified fixes, and performed follow-up work to resolve issues.
• Development and implementation of test plan and test estimation using business requirements and design documents while specifying testing overview, approach, strategy, scope and roles.
• Responsible for analyzed test results to make sure that the requirements have been met and existing system requirements have not been broken.
• Responsible for work allocation to the team, defect review, preparing defect reports and test summary status report.
• Tested Push Notifications, In-App alerts and ensured that users are getting proper alerts as per their subscriptions.

Confidential, New York

Sr. Engineer - Quality Assurance

Solution Environment: Web Application, Web Services, Windows App, Manual Testing (Database, Functional and UI).

Tools: BugZilla, JIRA, SOAPUI

Responsibilities:

• Development and execution of test cases and test scripts using business requirements and design documents while specifying testing overview, approach, strategy, scope and roles.
• Involved in different testing activities like functional, database, integration, system, regression and user acceptance testing.
• Performed testing on various operating systems and browsers.
• Responsible for analyzed test results to make sure that the requirements have been met and existing system requirements have not been broken.
• Responsible for work allocation to rest of the team, defect review, preparing defect reports and test summary status report.