SUMMARY

• More than 8 years of experience in IT as a QA Analyst/Tester in both Manual and Automation Testing
• Expertise in different domains like Banking, Healthcare and Retail
• Immense knowledge in all phases of Software Development life cycle (SDLC) along wif experience in Agile and Waterfall methodologies
• Extensive knowledge in all phases of Software Testing Life cycle (STLC) like test plan, test development and test execution, defect tracking and defect management
• Have been a part of the test plan involving test criteria, test environment and test data
• Proficient in designing Test Cases
• Performed Black Box and Grey Box testing on different applications
• Expertise in doing many types of testing like Smoke, Functional, Integration, Regression, Compatibility, Usability, Security, System and End to End Testing
• Extensive knowledge in performing Web Services testing using SOAP UI
• Performed back end testing by writing and executing SQL queries using SQL Server on different applications
• Excellent skills in overall Defect Management including tracking bugs, reporting using HP ALM/QC, Bugzilla and Jira
• Strong analytical and communication skills, capable of working efficiently under tight deadlines
• Involved in making documentation of reports like test summary report, defect summary report, Traceability matrix report etc
• Involved in team activities wif developers and project managers during scrum and release cycles. Always played a key role in timely delivery of the product
• Performed Onsite/Offshore coordination and interaction wif teams spread geographically

TECHNICAL SKILLS

Operating Systems: Windows XP,UNIX, Mac IOS, Android

Testing Tools: Selenium WebDriver, Selenium IDE, TestNG, Perfecto, SOAP UI

Test Management Tools: HP ALM/QC

Bug Tracking Tools: HP QC, Bugzilla, Jira

Databases: SQL Server, Oracle

Languages: SQL, HTML,CSS, XML, Java

Browsers: Internet Explorer, Mozilla Firefox, Google Chrome, Safari

PROFESSIONAL EXPERIENCE

Confidential, TX

QA Engineer

Responsibilities:

• Implemented the project using Waterfall SDLC methodology which involved testing on the mortgage lending system of the bank
• Analyzed the business requirements, functional specifications of the application and created test cases based on projected related documents like FRD, BRD
• Actively participated in all phases of testing life cycle ensuring quality through test planning process and identification of strategies and scenarios
• Involved in manual and automation testing for all the major functionalities web which includes loan processing, mortgage calculators
• Performed Smoke, Functional, Integration, Regression, System, security, database, Compatibility, Usability
• Worked on various integrated and business scenarios based on loan documentation, loan processing, under writing, loan closing and funding, loan servicing etc.
• CreatedAutomation Scripts and stored them in theTest - Planmodule ofALM
• Used SOAP UI for testing Web Services calls from front end facing application to the loan originating system
• Tested Web service calls from LOS to credit bureau systems
• Used XML for data validation for request and response using SOAP UI
• Extensively used complex SQL queries to test the backend functionality of the application
• Verified database changes by executing complex SQL queries
• Helped the Business Users in performing the UAT by providing the test cases and the test data
• Used HP ALM for tracking and reporting bugs and update bug status
• Co-ordinated and communicated for whole QA effort by TEMPeffectively working wif different teams
• Sent testing progress and detail status to the Project Manager on regular basis
• Prepared different documents like defect summary report, traceability matrix, test summary reports

Environment: HP ALM/Quality Center, HP Quick Test Professional, SQL Server, VB Script, XML, SQL, UNIX, Windows, MS Office Suite, Oracle 10g, TOAD, VISUAL SOURCE SAFE, JAVA

Confidential, TN

QA Tester

Responsibilities:

• Worked on Agile Scrum methodology
• As a member of the Scrum team participated in daily standup meetings, project status meetings as well as retrospective meetings and iteration reviews
• Involved in Requirement and Design review along wif Business Analyst, Development Team and testing teams
• Analyzed business requirements document, functional specifications document to prepare Test plan and Test cases
• Constant involvement wif QA team and worked wif them wif test case design, test data creation
• Conducted Smoke, Functional, Regression, Compatibility, Usability, Security, System and End-to-End testing
• Designed automation tests using Selenium WebDriver and java
• Identified objects and Web elements in Chrome and Firefox using built-in developer toolbar and Firebug wif Fire path respectively
• Designed automaton tests and test reports using TestNG framework
• Used Firebug, Fire Path and Custom Automation Framework for Test Execution and Maintenance
• Using Java, Selenium Web Driver performed testing using different browsers like IE, Firefox and Chrome
• Used Selenium to identify the locators for each web element
• Performed Web services and workflows testing and automated the test suite and test cases using SOAP UI
• Wrote and utilized SQL queries for data verification from SQL Server
• Recording, reporting and closing defects using HP ALM through the entire test life cycle
• Also followed up wif development team to verify bug fixes, and update bug status
• Generated automated daily reports using and updated the status to the QA Lead
• Used UNIX commands to extract the log files from server to identify the root cause analysis

Environment: HP ALM, MS Office Suite, Windows 7, UNIX, Selenium, Java, SOAP UI, SQL Server 2010, Windows XP, UNIX, IE, Google chrome, Firefox, Safari

Confidential, MI

Jr. QA

Responsibilities:

• Worked on Waterfall methodology
• Analyzed requirements and specifications to create testplans
• Worked wif the Business Analyst to understand project requirements and to figure out the scope of the project
• Reviewed Business Requirements and Software System Designs for gaps, traceability and testability
• Created the Traceability Matrix to ensure dat all the user stories are being tested and covered as per the test plan
• Created test case scenarios, executed test cases and maintained defects in internal bug tracking system
• Created test cases in QC on the basis of the user stories for Smoke, Functional testing, Regression testing, System testing, Integration testing, etc.
• Identify, analyze, and document defects, errors, and inconsistencies in application, outputs, online screens and content in the defect tracking tool HP QC
• Conducted cross-browser testing for the web application on different versions of IE, Firefox, Safari and Google chrome using Selenium Web Driver
• Tested the online portal manually and verified dat it meets the functional requirements
• Designed and Developed automated functional Test suite using Selenium IDE/Web Driver
• Responsible for fixing and maintaining automation test scripts for end to end testing using Selenium WebDriver using Java
• Added TestNG annotations to the test script code
• Converted all manual test cases into Selenium automated scripts using Java
• Managed metrics on test execution, defect status, test TEMPeffectiveness and defect leakage.Writing test plan, executing test plans and raising defects if expected result is not satisfied
• Worked on a centralized SQL database to support multiple cash vaults, reducingIT costs and providing seamless disaster recovery
• Executed SQL queries using SQL Server to validate against the reports
• Wrote and executed complex SQL queries including JOINS to validate back-end data
• Prepared defect summary reports and updated status to the QA Lead
• Responsible for overall Test Status Reporting and Test Result Reports
• Generated reports and graphs and analyzed them to monitor the software performance.
• Followed up wif the development team to check wif the development status of the project and make changes appropriately to the requirements.

Environment: HP QC, Selenium, Java, Oracle, Soap UI, XML, IE, Google Chrome, Mozilla Firefox, Windows, MS Office

Confidential, MN

Jr. Tester

Responsibilities:

• Worked on Waterfall methodology to test the project
• Reviewed and analyzed the Business Requirement Document (BRD), Functional Requirement Document (FRD) and Non-Functional Requirement (NFR) document
• Created test plan, developed test cases and exported test cases from Excel to QC wif test coverage to maintain the RTM
• Conducted Smoke, Functional, System, Regression, Compatibility, Usability, Security, Web service, GUI testing of the web application
• Worked wif development and user community to define and develop testing requirements to validate software solutions dat were built to specifications for Confidential Order Management
• Involved in testing if Purchase orders and item numbers are correctly populated in production database during upgrade
• Conducted cross-browser testing for the web application on different versions of IE, Firefox, Safari and Google chrome
• Involved in both Manual and Automation testing using QTP across various iterations
• Tested the online portal manually and verified dat it meets the functional requirements
• Performed data driven testing and keyword driven testing for various online features using QTP scripts
• Created recovery scenarios and error validation functions and scripts in QTP
• Created Standard checkpoints, bitmap checkpoints to check the application’s current behavior to its behavior previously
• Improved the flexibility of tests by parameterize the entire test, inserted Checkpoints and used watch lists to monitor variables in test script
• Perform regression testing on new releases, wif the finance as an audience. From creating an Order till the shipment confirmation email wif the tracking number to the customer
• Developed and executed manual test cases and mapped them wif the requirements in HP QC. Also created repository of test cases in QC
• Participated in meetings to monitor testing efforts during the various test cycles, as part of a release
• Tracked and logged defects in Quality Center and coordinated meetings wif developers and business analysts to prioritize the bugs, bug fixes and problem resolution
• Assisted in Test metrics such as Test TEMPEffectiveness and Defect Leakage
• Generated automated daily reports using and updated the status to the QA Lead
• Used UNIX commands to extract the log files from server to identify the root cause analysis

Environment: HP QTP, HP Quality Center, SQL Server, VBScript, Windows, IE, Google Chrome, Safari, UNIX, MS Office

Confidential

QA Tester

Responsibilities:

• Worked on Agile Scrum methodology
• As a member of the Scrum team participated in daily standup meetings, project status meetings as well as retrospective meetings and iteration reviews
• Involved in Requirement and Design review along wif Business Analyst, Development Team and testing team
• Analyzed business requirements document, functional specifications document to prepare Test plan and Test cases
• Constant involvement wif QA team and worked wif them wif test case design, test data creation
• Conducted Smoke, Functional, Integration, Regression, Compatibility, Usability, Security, System and End-to-End testing
• Conducted cross-browser testing for the web application on different versions of IE, Firefox, Safari and Google chrome
• Tested the portal manually and verified dat it meets the functional requirements
• Developed and executed manual test cases and mapped them wif the requirements in HP QC. Also created repository of test cases in QC
• Wrote and utilized SQL queries for data verification from SQL Server
• Recording, reporting and closing defects using HP QC through the entire test life cycle
• Also followed up wif development team to verify bug fixes, and update bug status
• Sent testing progress and detail status to the Project Manager on regular basis
• Prepared different documents like defect summary report, traceability matrix, test summary reports
• Assisted in Test metrics such as Test TEMPEffectiveness and Defect Leakage
• Participated in meetings to monitor testing efforts during the various test cycles, as part of a release

Environment: HP Quality Center, SQL Server, Windows, IE, Google Chrome, Safari, MS Office