Technical Support Resume

SUMMARY

Self - Motivated, strong drive to learn about, and work with various technologies
Works well independently and/or contributes to team success.
Known for consistent high quality customer service going above and beyond representing the company in a courteous and professional manner.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Technical Support

Confidential

Responsibilities:

Ongoing add on craigslist
Receive contract work direct with individual and small companies
Basic IT support needs; fix hardware problems, software installations, user training, virus removal
System set up for small businesses
Educate clients about computers product like Microsoft office 365; OneNote, Outlook, Publisher, Access
Use active directory for domain controller and replication of management functions etc
Write programs to meet with customer needs

Food Service Worker

Confidential

Responsibilities:

Collect calls from patients and guest and take their order over the phone and resolved their problems if any
Prepares and delivers Food to requesting departments
Estimate the amount of Arranges food to be served
Prepares food stations for meal service
Maintains supply of food and garnishes at stations
Serves food Prepares patient food trays

Sales and Marketing

Confidential

Responsibilities:

Set up, break down, product preparation and sampling during in-store demonstrations.
Generate brand awareness and positive product impressions to increase sales.
Assess customers individual usage needs and interests in order to best recommend products.
Timely completion of all call reports, paperwork, and on-going personal training by required deadlines.

Customer Service

Confidential

Responsibilities:

Perform a variety of important duties for the hardware store chain.
Work closely with contractors to place their order over the phone or in person.
Provide customer service, including directing customers to products, answering questions about goods, or assisting in purchase decisions.
Stocking, organizing, and cleaning duties at the request of the management team.

Technical Support

Confidential

Responsibilities:

Monitoring and maintaining the computer systems and networks within an organization
Password rest,
Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
Improves client references by writing and maintaining documentation.