SUMMARY:

• Multifaceted technical career with 15 - year track record of innovation and success. Technically sophisticated software professional with solid history of people, process and tools evaluation and improvement.
• Profound understanding of Software development activities, methodologies, process and artifacts.
• Skilled trainer and project leader able to direct multiple tasks effectively and readily master innovative software and tools.
• Professional Scrum Master (PSM 1) from Scrum.org.
• SAFe 4.5 Scrum Master (SSM) and with DevOPS culture.
• Trained PMI-ACP (Agile Certified professional).
• ICAgile Certified Professional in Agile Coaching (ICP-ACC).
• Served two Scrum team as a Servant leader by adopting Scrum core values, Principles and Agile development best practices for 3 years.
• Experience in working under Lean/Agile/SaFe(Scaled Agile Framework) for 8 years and Waterfall Methodologies for 5 years. Also worked in XP, Kanban, FDD, TDD environment for small customer enhancement projects.
• Excellent grasp of SDLC principles, Application Life cycle management (ALM) and tools .
• Knowledge of DevOps CI\CD pipeline, Process, Phases and Tools .
• Actively facilitated all standard ceremonies and activities including backlog grooming, Sprint planning, daily scrum, sprint reviews, sprint retrospectives, user story mapping, Sprint Goals, Definition of Done, Definition of Ready and technical overviews \walkthroughs.
• Facilitated relentless improvements using retrospectives and Metrics.
• Regularly tracked and monitored Scrum Metrics and KPIs such as Burn-down chart, Velocity, Commitment Reliability, Capacity Utilization, Estimation variance, Scope Change, Defect leakage, Defect Rate, Backlog Health.
• Removed impediments and protected team members from interruptions and distractions.
• Also used KPIs Reporting based on Status, Baselines, Milestones, Burndowns, Risks and Issues, Defects and Blockers, New and Outstanding items.
• Knowledge on varies User story estimation techniques such as T-shirt sizing, Planning Poker, White elephant\Affinity Estimation, Wind band delphi etc.
• Addressed Agile and Scrum anti-patterns, Team Anti-Patterns. Enhanced Team effectives by collectively setting Ground Rules or working Agreements.
• Communicated Scrum Status Report to management before and after the sprint based on team commitments vs actuals.
• Participated in Scrum Master community of Practice within the organization.
• Helped the team and BA to find suitable DOD(Definition of Done) and DOR(Definition of Ready).
• Coordinated QA\QC activities on a 7 different scrum projects being member of Development team about 5 years, working under varies Scrum Masters.
• Familiarity with DevOps Culture, release-recovery techniques such as Feature toggles, Dark launches, Early adopters .
• Implemented an efficient and productive process as a QA Lead for 5 years for a group of 6 to 12 testers working under multiple products and projects at onshore\offshore locations supporting multiple software versions.
• Experienced in Agile Testing methodologies, Scrum approach for coordinating testing activities .
• Acquired exceptional knowledge on Change control process and Release planning and monitoring.
• Essential skills applied for leading scum team includes, System Thinking, People Skills, Complex Problem Solving, Lean Thinking, Agile Mindset\Growth Mindset, Facilitation, Servant leadership, Emotional Intelligence, Negotiation and coaching techniques.

TECHNICAL SUMMARY:

Familiarity with ALM\Agile mgmt. tools such as Visual Studio 2015\TFS, JIRA, Rally, Version One.

Knowledge of DevOps tools such as, Git, Jenkins, Docker, Nagios, Puppet, Chef, Ansible, Maven etc

Automated integration Test scripts using Test Partner 5.2.1, Selenium .

Knowledge of Automation frameworks such as POM, Data Driven Framework, Keyword Driven Framework, BDD using Specflow.

Skilled in using SQL Server 2014 (and varies versions) for Data validation.

Acquaintance on languages such as C++, Java, C#, Visual Basic, VBA, HTML, HTTP,XML, JSP, JSON.

Well-versed with various tools such as Microsoft Office, MS Project, Share Point, WebEx, Citrix, Sales Force, Zoom.

Skilled in Data Visualization using Tableau 10.0 \Tableau Server Administration 10.3.

PROFESSIONAL EXPERIENCE:

LEAD-Expert Quality Engineer\SCRUM MASTER

Confidential, Malvern, PA

Technical Scope: .NET Frame work, SQL Server, Visual Studio 2015, Test Director 7.5 and 8, Quality Center, MTM, TFS, Sales Force, Coded UI, Citrix. Load Runner

Responsibilities:

• Lead daily stand-ups and Scrum ceremonies for two scrum teams .
• Coached/Mentored a cross functional team of 6-12 resources effectively setting working agreements.
• Enforced SAFe and Agile\Lean development scrum process and principles.
• Actively facilitated all standard ceremonies and activities .
• Helped Business Analyst and development team for product backlog grooming,
• Regularly tracked and monitored Scrum Metrics such as Burn-down chart, Velocity, Commitment Reliability matric, Capacity Unitarization, Estimation variance, Scope Change, Defect leakage, Backlog Health.
• Helped team members to communicate, coordinate and collaborate. Also assisted the team in meeting their delivery goals and sprint objectives.
• Set and communicated project objectives and key performance indicators to inspire individuals and the team to achieve high performance and to increase team velocity.
• Coordinated with System Team and Shared Services to help the team to find external sources for information such as SME, Config mgmt, Enterprise Architects, Infrastructure and tools mgmt, Tech Writers etc.
• Captured team members capacity for upcoming sprints.
• Assisted the team in preparing for ART activities such as PI Planning, System Demos, Inspect and Adapt workshop.
• Worked with BA’s to priorities and validate requirements\user stories\Acceptance criteria for DOR(definition of Ready).
• Monitored and tracked development progress throughout sprint\release to ensure project is within the defined timeline and making progress towards the goal.
• Assisted teams to improve quality of deliverables and meeting DOD.(Definition of Done) .
• Participated in product design sessions, technical design sessions, requirements specifications, User story overview\mapping, and worked with varies teams in early design phase of the application modules.
• Help the team set common vision, goals and values and over come conflicts in achieving consensus.
• Supported professional services/customer support activities for production related issues.
• Helped, managed and mitigated sprint risks through prioritization, planning and escalating.
• Empowered teams for self-organize, self-manage and deliver via effective Agile practices.
• Participated in Scum of Scrum meetings, help the team to co-ordinate with other teams on the Agile Release Train (ART).
• Implemented an efficient and productive process as a QA Lead for 5 years for a group of 6 to 12 testers working under multiple products and projects at onshore\offshore locations supporting multiple software versions.
• Set Testing team goals, Testing Metrics and KPI to improve product quality and efficiency. Promoted Agile testing culture with in the team.
• Coordinated QA/QC activities on various projects\products\releases\service packs within the application, working collaboratively with varies departments across the organization and on client sites.
• Performed End to End testing which includes functional, regression, adhoc, white box, black box, integration, User acceptance and many other types of testing across varies projects and releases.
• Objectively evaluated processes and products against applicable standards, and procedures.
• Wrote Speflow Scripts as a feature files used by Development\QA team to capture Test scenarios.
• Provided a detailed report on defect prioritization, quality metrics, identified defects/errors, system issues and recommended fixes and possible solutions. Provided constructive feedback, addressed quality status and product defect concerns.
• Strong breadth of experience and knowledge Test Planning, Test Cases Design, Defect Management, Test log, Test results, Test Traceability Matrix, Test Summary, Test Metrics, Test Suit section and document validation .

QA Testing Associate

Confidential, Wayne, PA

Technical Scope: XML, JIRA, TOAD, Test Director, Rational Clear Quest, Oracle, Accurev.

Responsibilities:

• Performed ad-hoc testing for Viewpoint, Viewer and Validator.
• Reported and tracked software defects and issues.
• Verified functional specification documents for requirements.
• Created test data as xml files to test each requirement specified in FRS for viewer and validator.
• Created and maintained functional testing test scripts for Viewer and Validator.
• Created Defects Matrix Charts for viewpoint using Microsoft excel.

Quality Assurance Analyst

Confidential, Wilmington, DE

Technical Scope: MS Excel, PDF

Responsibilities:

• Manually validated accounting statements and reports for report format, report structure, pie charts, graphs and account summaries on Printed documents and on PDF’s.
• Responsible for documenting, maintaining, administering defects.
• Actively involved in Integration, Regression and User acceptance testing.

Test Engineer

Confidential, King of Prussia, PA

Technical Scope: Excel, JIRA

Responsibilities:

• Identified, established and document quality assurance Standards, Guidelines and Templates.
• Defined and documented software testing methodology and strategy to be used by the company.
• Documented and maintained test plans, test cases/test scripts, test data and test results.
• Performed Manual regression testing by executing test scripts.
• Developed test summary report and test matrix.
• Wrote XML scripts for data validation.