OBJECTIVE

• Experienced Software Quality Assurance/Software Testing professional wif expertise in Manual, Automated, System & Mobile Testing against web - based, client server & mobile applications.
• me’m currently seeking for a dynamic &challenging opportunity as Software QA/Manual/Automation/Mobile/SIT/UAT Tester/Engineer.

SUMMARY

• Working experience throughout the phases of Software Development Life Cycle (SDLC), STLC & BLC
• Proficient in managing parallel assignments, prioritizing tasks, and support during production/Go-live
• Strong Manual, Automated & Mobile Testing skills for test development & execution
• Hands-on wif Test& Defect Management tools - HP ALM/QC, Jira, Zephyr & TestRail
• Working experience wif various methodologies - Waterfall, Iterative, Agile/Scrum and XP
• Able to understand various product development documentations and support large scale systems
• Proactive in advocating and applying best practice of Test Case & Test Script design& execution
• Hands-on on reporting & tracking issues wif best practices using Jira & HP ALM/QC
• Well-versed wif automation test framework design, execution and increase automation coverage
• Able to gather and apply various domain noledge to better provide testing supports
• Thorough noledge of testing in Windows & macOS OSs and relational databases
• Possess understanding of current regulatory requirements as per FDA & ISO guidelines
• Practical noledge in analyzing, designing, and developing test cases for complex scenarios
• Ability to deliver and manage project and testing deadlines in an Agile/Scrum development environment
• Expertise in Mobile Testing on Cloud Platforms using Perfecto Mobile & physical mobile OS devices
• Hands-on experience wif SQL statements against Oracle & SQL Server for Backend Testing
• Exceptional ability to quickly understand project objective in domains and provide test supports
• Competent in writing detailed Requirements &Test Cases using HP ALM for Web-based and Mobile apps
• Experienced in performing and leading Manual Testing, SIT & User Acceptance Testing (UAT)
• Demonstrate ability to work independently wif minimal supervision and strong attention to details

TECHNICAL SKILLS

OS &Languages: Windows 7, Windows 8, UNIX, Linux, macOS, Mainframe, HTML, XHTML, SQL, VBScript, Java, JavaScript, C++, PHP, Ruby, XML, CSS, ASP.NET, .NET

Test& Defect Management: HP ALM/QC, HP UFT/QTP, Zephyr, Jira, Rally, BrowserStack, PerfectoMobile, TestRail, TestComplete, Postman

Databases & Networks: Oracle, DB2, MS SQL Server 2000, TOAD, MySQL, SQL Developer, HTTP, FTP, SMTP

MS Tools & Web Browsers: MS Office Suite, Word, Excel, SharePoint, Visio, PowerPoint, Project, WebEx, Skype, Slack, Internet Explorer (IE), Firefox, Safari, Google Chrome

QA/Software Testing Process: Software Development Life Cycle (SDLC), STLC, BLC, Defect Management, Development Methodologies

PROFESSIONAL EXPERIENCE

Quality Assurance Engineer

Confidential, ME

Responsibilities:

• Reviewed various project artifacts & created detailed Manual Test Case, Test Plans & Test Scripts
• Analyzed requirements, User Stories and UML to develop Manual, Automated & Mobile Test Cases
• Planned and executed testing efforts by working closely wif test team, Stakeholders, Devs, PO & BAs
• Partnered wif BA and SMEs to provide successful entry and exit criteria for User Acceptance (UAT)
• Identified and documented defects found wif best practices during Releases and Builds
• Supported complete defect life cycle in Agile/Scrum environment using Jira & HP ALM/QC
• Worked independently wifin Agile team and applied appropriate testing lifecycle and processes
• Validated MyMartinsPoint business requirements through comprehensive & Regression Testing
• Maintained RTM and Test Coverage Matrix for Automated Testing using MS Excel for all supported projects
• Raised outstanding issues during Stand-up Meetings & through project management channels
• Developed QA deliverables - Test Plans, Test Cases, Test Scripts and Test Reports to management
• Logged Defects in HP ALM wif TEMPeffective summary & best practices, Env, and Steps to Reproduce
• Automated manual tests to Test Scripts for MyMartinsPoint Patient Portal using HP UFT & VBScript
• Created robust Mobile Test Suite for mobile app - MyMartinsPoint Mobile using PerfectoMobile
• Converted Test Cases from HP ALM into Test Scripts for Bill Payment, Appointments and PHI Review
• Maintained MyMartinsPoint Automation Framework using HP UFT, Excel, Function Library and VBScript
• Tested web applications compatibility to cross-browser/cross-platform and tablets responsive to devices
• Created detailed bug reports from HP ALM for triaging and discussions wif cross-functional teams
• Worked closely wif developers in Agile/Scrum and provided immediate support to resolve open issues
• Performed Backend Testing by writing SQL queries for Members & Claims modules
• Performed Regression, Smoke and User Acceptance Testing (UAT) for Membership Enrollment
• Provided production/Go-live support and ran Regression Suite as per Dev Teams requests

Software Test Analyst

Confidential

Responsibilities:

• Developed & maintained various test artifacts - test plan, detailed test cases/test data, defect reports, and final test execution report
• Performed SIT & Regression Testing on complex test scenarios including Web Services/API interface
• Provided HP ALM Administrative support to PM wif Workflow customization & user supports
• Perform SIT, Usability, E2E,UAT and Regression testing for Doctor Finder and Pay My Bill
• Worked in Agile/Scrum wif business, product and development team through the phases of SDLC
• Created, executed and maintained well-defined Test Plans and Test Cases for all testing assignments
• Communicated issues to appropriate development staff and assist in their resolution
• Performed Cross-browser Testing across various AUT using BrowserStack
• Performed SIT & UAT Testing of MyHealth Online, Symptom Checker, Pay My Bill, Claims and EDI
• Created Execution Reports including Pass/Fail status, defects status and follow ups
• Partnered wif Dev Team to ensure Defects are resolved and properly Postponed & triaged
• Led selection methods and techniques for Automation Test Script creation after Manual Testing
• Continuously reviewed UVM Symptom Checker Test Plans for test coverage and automation opportunities
• Worked wif onsite & offshore Dev teams to resolve all identified defects, risks, and issues
• Performed basic White-box testing on Web Services/Applications wif Devs
• Provided detailed report and analysis of all defects, risks, and issues identified during SIT & UAT Testing
• Modified Mobile Test Artifacts and enhanced tests scripts, cases and plans to support new testing activities
• Performed User Acceptance Testing (UAT) test activities on MyHealth Online portal
• Defined and reported meaningful test metrics to support decision making by PM and PO
• Performed Ad-hoc database queries using the MS SQL Server Management console
• Support offshore Automation team to develop and maintain test framework for MyHealth Online

QA Analyst

Confidential, NC

Responsibilities:

• Reviewed User Stories and Functional Specifications to prepare Test Cases for Lowe’s Zone
• Performed E2E and SIT Testing during various phases of the development of web-based and Mobile AUT
• Documented defects using HP ALM wif best practices - steps to reproduce, screenshot, data and env
• Worked well wif offsite team and independently wif minimal supervision on few onsite projects
• Collaborated wif SME team to reproduce and report critical issues through Jira
• Performed System Testing on web modules and portals during Releases for Lowe’s Zone & Rebate Center
• Created & ran Automated Scripts for online Web services using HP QTP/UFT
• Worked closely wif Devs and BA to ensure features achieve desired level of quality as stated in Test Plan
• Coordinated, and monitored project functionality by performing Manual and Automated Testing
• Played key role wif Software Development Life cycle (SDLC) in creating Test Case & Test Scripts
• Wrote SQL queries to validate data against various tables in Data Warehouse
• Prepared Test Cases, Test Data and Test Environments Lowe’s Zone and Lowe’s Credit Account
• Participated in Peer Reviews when analyzing Test Strategy and Test Plansfor all testing artifacts
• Converted Manual Test Cases from HP ALM to HP UFT to increase Automation Coverage
• Worked very closely wif Dev team for resolution of defects using HP ALM & Jira