SUMMARY

• Having 10+ years of experience in Software Testing for Client/Server, Mobile, Web and Cloud Based Applications and ability to coordinate with onshore and off shore team members for timely delivery of milestones.
• Experience in Agile & Devops Projects, Managing Teams and Strong Understanding of Agile Scrum & Kanban Process
• Proficient in Manual, E - Commerce & Mobile Testing and Performance Testing Tools.
• Exposure to all stages of SDLC and well acquainted with the Software Test Life Cycle.
• Having hands on experience in Agile & CMM Testing Methodology.
• Hands on experience in ITIL Process (Incident, Problem, Change & Release).
• Experienced in .Net, JAVA, Mainframe applications testing.
• Worked primarily in the domain of E-Commerce, Telecom, CRM, Banking, Finance, Wealth Management, Trading and Retail & Manufacturing.
• Having Experience in Creating Wireframes, Prototypes of Applications using Axure Tool.
• Having experience in JIRA, HP ALM, TFS & Test Manager 2010 Testing, Selenium & IBM MC, Oracle Endeca, Scene7, SharePoint.
• Having experience in test design techniques like Boundary Value Analysis, Equivalence Class Partitioning, Decision Table, Error Guessing, State Transition.
• Experience in Agile Testing, Functional Testing, UAT, Regression, System Testing, End-to-End Testing, Web Testing, Integration Testing, Performance Testing & Database Testing.
• Participated & Created in reviews of Test plans, Sprint Planning.
• Prepared Test Estimation Documents & Test Result Reports.
• Prepared Test Environments & Project Scrum Boards using JIRA Tool.
• Written test cases for - GUI & Navigational level, Functional, Integration and System Level, End-to-End Testing, Database Testing.
• Effective defect tracking and reporting to improve communications and reduce delay.
• Substantial understanding of performance, scalability, load testing and Methodology.
• Good interpersonal skills, commitment, result oriented, hard working with a quest and zeal to learn new technologies and undertake challenging tasks.
• Managed both Automation & Manual Teams of Test Engineers.

TECHNICAL SKILLS

Testing Concepts: Agile Testing, Test Suits, Testing Levels, Testing Types, Test Management, Scrum Planning, Sprint Planning.

Testing Tools: JIRA, HP ALM, Fiddler, Selenium 2.0 Confluence, IBM Rational Clear Quest 7.1, Quality Center 11, Load Runner9.10, QTP, Microsoft Test Manager 2010, NBWS & WDM Bug Tracker, TFS 2012(Team Foundation Server), SOAP UI & OMNI BUG.

Web Testing Tools: Nibbler, Browsera, LinkScanner

E-Commerce & Other Tools: SNOW Ticketing Tool, Axure Wireframes, Microsoft Visio, IBM Management Center (MC), Scene7, Oracle Endeca, ETL(Data Wearhouse), Mainframes & SharePoint, AWS.

Databases: SQL Server 2005 & 2008, Oracle and Toad, Sybase, Times Ten DB, & OBIEE.

Operating Systems: UNIX, Windows NT / XP, 2000, 2003, 2008 Servers, Windows & MAC

PROFESSIONAL EXPERIENCE

Confidential, Weehawken, NJ

QA Head

Responsibilities:

• Working as QA Lead in WMA L3.
• Implemented new QA Process into L3 Program for quick deliverable’s.
• Define New Testing Strategy as per business requirements.
• Designed new testing status work flow in JIRA for QA Dashboard.
• Designed new defect work flow for L3 Program.
• Involved in Test Estimation in Sprint Planning
• Involved all stages of STLC(Software Test Life Cycle) using HP ALM.
• Prepared Test Plan & Test Completion Reports.
• Written Testcases for System Testing.
• Executed back end batch processing jobs using UNIX Commends.
• Assigning QA tasks to team members.
• Prepared End-To-End Test Scenarios.
• Involved Test executions of System Testing.
• Prepared Daily Status Reports
• Conducting daily stand-up meetings.
• Responsible for Test Data Setup for QA Testing for Production Tickets.
• Working closely with business users & SME's to gather clear requirements.
• Working as project coordinator between onshore & offshore.
• Understood the changes proposed by the business team and implemented them.
• Created Traceability Matrix Docs in Confluence
• Interacted with the development team and helped to execute test cases.
• Designs, develops, executes and maintains automated regression testing scripts.
• Prepared UAT Test Cases and executed.
• Involved in executing Regression Packs along with Business Users.
• Ensure the change management process is being followed for any changes into production.
• Work closely with development teams for any new releases or bug fixes of Finance applications
• Conducting SDLC & QAP Adherence Checks as per compliances.
• Managing teams of Manual & Automation Test Engineers.

Environment: Devops, OBIEE, GitHub Java, Microsoft Mainframe, Share Point, HP-ALM, QC, IBM RCQ, ETL(Data Wearhouse), SNOW/GSNOW, Windows, SOAP UI, WSDL, Oracle, SQL Server 2005, 2008, Sybase, Jenkins/TeamCity & UNIX, Batch Processing.

Confidential, Weehawken, NJ

Testing Manager

Responsibilities:

• Worked as Test Manager in PSP for EPAS & Private Banking Clusters
• Responsible for Test Data Setup for UAT Testing for Production Tickets.
• Prepared Test Plan & Test Completion Reports.
• Assigning testing activities work to team members.
• Providing signoff for QA builds.
• Involved in Test executions.
• Prepared Daily Status Reports
• Conducting daily stand-up meetings.
• Working closely with business users & SME's to gather clear requirements.
• Working as project coordinator between onshore & offshore.
• Understood the changes proposed by the business team and implemented them.
• Interacted with the development team and helped to execute test cases.
• Ensure the change management process is being followed for any changes into production.
• Work closely with development teams for any new releases or bug fixes of Finance applications in HP ALM.

Confidential, Stamford, CT

Testing Analyst

Responsibilities:

• Responsible for Test Data Setup for UAT Testing for CorpTax application.
• Understood the changes proposed by the business team and implemented them.
• Interacted with the development team and helped to execute test cases.
• Ensure the change management process is being followed for any changes into production.
• Work closely with development teams for any new releases or bug fixes of Finance applications

Confidential

Senior Consultant

Responsibilities:

• Working as Testing Lead/Test Analyst for functional testing team.
• Created Scrum Boards for different projects in JIRA.
• Validating Server Request & Responses using Browser Plug-In.
• Performing web testing and validating server request & response using fiddler tool.
• Involved VD’s documents creation for Registries along with BA & Designers.
• Created Wireframes, prototypes of website redesigning using Axure tool along with BA.
• Involved in Test Estimation in Sprint Planning.
• Daily Reporting to Scrum Master about Scrum Tasks.
• Gathering Requirements from Stake holders/ Product Owners and estimated Tasks for Story Points.
• Created Traceability Matrix Docs in Confluence.
• Responsible for creation of E2E Scenarios for Test.
• Designed various test cases for Desktop & Mobile Testing.
• Escalating risks and issues that impact scope and timelines in Scrum of Scrums.
• Involved in daily stand up meetings.
• Performed Mobile Testing on Various (Apple 5s, iPod, iPad mini, Samsung Galaxy S4, Google Nexus4) devices.
• Responsible for Test Data Setup for UAT Testing.
• Created Automation End-to-End Scenarios using Selenium IDE.
• Publishing the Sniff Test Results of different environments.
• Providing formal sign-off on all functional testing deliverables and events.
• Used JIRA for Test creation and Execution related to user story task of the sprint.
• Used Quality center tool for Test cases Related to BTC.
• Used JIRA tool for test cases related Baby & Wedding Registries and Report Bugs in Quality Center tool & JIRA Tool.
• Performed Web Services Testing using REST Client Plug-In & SOAP UI Tools.
• Performed Web Tagging Testing using Omnibug plug-in.
• Performed Mobile testing, Cross Browser testing, Functional testing, Regression Testing, Build Acceptance Testing/Sniff Testing, End to End Testing, System Testing, UAT Testing.

Environment: Selenium 2.0, IBM Management Center (MC), Scene7, Oracle Endeca, HP-QC, JIRA, Selenium, Axure Wireframes Tool, Confluence, SOAP UI, REST Client Tools, Windows XP, 7, 8 & MAC OS, Oracle Business Intelligence Enterprise Edition (OBI EE).

Confidential

Senior Test Engineer

Responsibilities:

• Involved in Test Estimation in Sprint Planning.
• Daily Reporting to Scrum Master about Scrum Tasks.
• Involved in Load Testing.
• Created Load, Stress, Stability Performance Testing Scenarios.
• Involved in Preparing Load Test Plan and created Scripts for Load Testing.
• Involved in Writing Performance test plan & Execution Test Cases.
• Gathering Requirements from Stake holders/ Product Owners and estimated Tasks for Story Points.
• Responsible for creation of Virtual machines (ESX and Hyper V machines—Win2012, Win2008 R2, Win7, Win8 server) Setting up servers for Test.
• Installing DataMart product, UCC, Producer, Director, and RTR on the servers.
• Configuring UCC, DataMart and contributors (Avaya, Work force management (WFM), call center, UIP) and validate the data is driven to the client products (Producer/Director) and also web based product (RTR).
• Responsible for Validating Custom canvases in Producer and validating the loaded canvases in RTR.
• Used Microsoft Test Management Tool (MTM) for Test creation and Execution related to user story task of the scrum
• Used Quality center tool for Test cases Related to DataMart.
• Report Bugs in Quality Center tool & Microsoft Test Manager.
• Involved in platform testing, browser testing, Functional testing, Regression Testing, System Testing, ETL Testing for BO Reporting & DB Testing.

Environment: C#, ASP.NET,ADO.NET, Microsoft TFS, MTM-2010, HP-QC, IBM RCQ, ETL, VMware, Hyper-V Tools, Windows XP, 7, 8 Windows Server 2003, 2008, Oracle-OSM, SQL Server 2005, 2008.

Confidential

Senior System Analyst (Test Engineer)

Responsibilities:

• Working as coordinator between the Testing and Development Team.
• Gathering Requirements from USER and assigning Tasks to Team Members.
• Involved as a Test Lead in testing team
• Analyzing the requirement and change request
• Created ORACLE-OSM system test cases.
• Design the Test Strategies, Test Planning Techniques.
• Prepared Test Scenario’s and Test Cases as per Specifications
• Prepared Test Data from oracle database for Test cases execution.
• Review the test cases (peer review)
• Performed DB Backups, restored and installation for UAT.
• Connected to different Databases using Citrix remote logging.
• Performing Data Verification for Amdocs CRM Billing in Oracle using Toad.
• Created SQL Scripts for data validation in Database.
• Perform AR Activities (Provide, COP, Replace Offers, COW etc.)
• Performed OSM Activities in CRM.
• Understanding the functionality of applications, testing enhanced features and maintenance requests of the applications.
• Performed Sanity testing, Functional testing, Regression testing, End-to-End testing & DB Testing.
• Documented project deliverables: Statement of Risk, Experiment Results
• Created and maintained Defect Reports using Quality Center.
• Analysis of rating and billing charges and business objects between Confidential and Amdocs Billing systems to ensure business continuity and to minimize any increased call center contact.

Environment: Amdocs CRM7.5.2, Toad, Quality Center, Citrix, Maestro, ETL, WINDOWS XP and 7, Oracle-OSM, SQL Server.

Confidential

Senior System Analyst (Test Engineer)

Responsibilities:

• Working as coordinator between the User and Development Team.
• Gathering Requirements from USER and assigning Tasks to Team Members.
• Involved as a Test Lead in testing team
• Involved in Preparing Load Test Plan.
• Created Vugen Scripts for Load Testing.
• Cross verify the Data flow in MITECS4.0 application against the Work stream application.
• Detecting bugs and classifying them based on the severity.
• Performed GUI, Functional, Regression, System, UAT.

Environment: TFS, Test Manager 2010,WDM Bug Tracker, C#, ASP.NET, ADO.NET, HTML, Crystal Reports, SQL Server 2005, Oracle 10g.

Confidential

Software Test Engineer

Responsibilities:

• Interact with onshore team to clear clarifications.
• Prepare end-to-end test cases for test execution.
• Interacting with different environments through ReflectionX.
• Checked the OSM Data generated according to Billing Cycle.
• Ran various SQL and UNIX scripts in the backend to ensure smooth running of the billing jobs.
• Developing scenarios for performance test.

Environment: ReflectionX, PL/SQL developer, UNIX & Putty, HP Load Runner, Quality Center, Oracle 10g.